Overall great experience.
The rooms are old, but very nice and well kept, with all new appliances.
The housekeeping lady returned my wallet because I could not find it when it was time to check out.
Only complain... not the best views. (I had a great view of Macy's)
The lobby was clean & nicely decorated. The staff at the desk took care of us right away. Our gear was stored tho it was hours before check-in time. Everyone showed us great courtesy & made us feel secure. The location could not have been better, for dining, dancing & gallery hopping. The day & evening concierges were so helpful, it really made our trip memorable. We will most certainly visit here again.
This place is classy and comfortable. Well situated just two or three blocks from Union Square. Near shopping dining, cable car, trolly car and busses that will whisk you to Fisherman's Wharf and all tourist destinations.