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Reviews of Hotel Riad Dalia Tetouan

3 out of 5
Hotel Riad Dalia Tetouan
25, Place El Ouessaa, Medina of Tetouan, Tetouan, Tanger-Tétouan-Al Hoceima

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 23 reviews" "
Rating 8 - Good. 6 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Lovely welcome and friendly staff. Overall RIAD is a little dark but authentic. Excellent coffee and tea for breakfast with freshly squeezed orange juice.
Stayed 3 nights in Sep 2019

2/10 Terrible

Andrew

Disliked: Staff & service, property conditions & facilities
Give this place a very wide berth!
Very poor experience, lovely building but needs much work as things are broken and it requires thoroughly cleaning. There was building work taking place on the external wall of the riad until late at night and starting again at 6am! The noise from the hammering was unbearable.I complained but was told this was out of the riad's control. They offered for me to move to their other riad and so late at night I was marched through the medina only to find a property in an even worse state of decor so I declined. I left the next day which was a day early. When I asked for breakfast the guy stated that he would allow me to have breakfast (which was included in the room rate) because he was kind but he should not really do so because I had complained and was leaving early! I told him to stick his breakfast and left. The owner and staff at Riad Dalia have much to learn about hospitality and good customer service. The place is in desperate need of repair and redecoration and a thorough clean. The seating on the roof terrace was filthy, we had to wash it ourselves before e could use it and the rugs in the rooms have I suspect never seen a vacuum cleaner in their lives! Tetouan is a lovely city and there are many lovely places to stay. Choose carefully and avoid this awful place and it's out of touch personnel and you will have a lovely time i'm sure!
Stayed 1 night in Jun 2019
Response from Riad dalia on 4 Jul 2019
Everything you said here it a big lie. you came to us and you want to sleep and to eat without to pay anything . You want everything for free hehe. You were worst guest i saw him in my life.

6/10 Okay

Emily

Disliked: Room comfort
Disappointing stay in a potentially magical riad
While the building itself is beautiful my experience here was very disappointing. The host, who was new, was delightful, kind and helpful but the room was depressing and cold with a light that didn't work. I used a bathroom that was downstairs and flooded when I had a shower, making it hard to keep my clothes and towel dry. The man who lives there, made an attempt at warmth when I left but the rest of the time behaved as if I was invading his space and couldn't speak any English.
Stayed 2 nights in Jan 2019
Response from Riad Dalia on 24 Mar 2019
Thank you

10/10 Excellent

wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
life in the old Medina
Omar and the staff were wonderful. The hotel is actually an old house from the 1500's. the house is in the old Medina and from the rooftop you could see all around especially the new Medina and mountains. Omar recommended to me a local guide for very reasonable price. Ask for Louttfi! And enjoyed learning again and why we had classes of History.
Stayed 1 night in Oct 2018
Response from Omar on 25 Oct 2018
Thank you Wanda, You are welcome anytime.

10/10 Excellent

wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best of the old Medina
An out of the world kind of place that you only dream about and Omar and staff work very hard to please. Wonderful breakfast. They take care of you, and make sure that you are okay. Louttfi a local guide for suggested for me to help me get around since I was by myself in a woman. It was such a smart way to go. We probably covered more area in 2 days then people could do in 4 days. Thank you for your kindness and hope to come back again soon.
Stayed 1 night in Oct 2018
Response from Omar on 25 Oct 2018
Thank you very much wanda, it was a pleasure to have you with us.

10/10 Excellent

Mogammad Yaaseen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Riad Dalia is the place to be!
I had an amazing stay at Hotel Riad Dalia. Very friendly and helpful staff especially seeing that I undertook this trip alone. Being my first time in Morocco, residing at Hotel Riad Dalia made it a memorable one. Great location! If you want to experience Morocco (esp. the Old city of Tetouan) like a local, its culture, history and architecture, I highly recommend staying Hotel Riad Dalia.
Stayed 2 nights in Oct 2018
Response from Omar on 27 Oct 2018
Thank you very much mohammed for staying with us. you were such a wonderful guest. I hope to see you soon!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t miss the Tétouan Médina and this wonderful h
I thought I’d already reviewed this charming Riad, which is right out of the ‘Arabian Nights, but now having stayed in two nominally better and substantially more expensive Moroccan hotels, I can report the Dalia was our best accommodation and Tetouan’s Médina is better than the Fes equivalent, and though not nearly a lovely as Chefchaouen’s azure masterpiece, this Médina is definitely better unless you’re shopping for Chinese trinkets. Proprietor Omar is fantastically helpful and their super-safe and interesting driver Taoufik made our visit perfect. Note that on arrival, you should call for someone on staff to guide you to the riad as the tall and narrow Médina walls prevent reasonable cell reception.
Stayed 1 night in Oct 2018
Response from Omar on 27 Oct 2018
Thank you very Much Mr. William, it was a pleasure for us to host you and your wife, i hope to see you again any soon.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely.
Welcoming staff and lovely room right in the medina. Awesome breakfast. Comfortable bed but unfortunately the sheet was way too small for the bed so we were sleeping on the bare mattress half the time. We had a home cooked dinner in the riad - sooo good!!! Thanks for a great stay.
Stayed 2 nights in Jun 2018
Response from Omar on 26 Jun 2018
You are welcome!

8/10 Good

Ani, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Traditional architecture and decoration, right in the medina. Restaurant on site. Nice breakfast. Exceptionnally hepful staff. Terrasse with a view.
Stayed 1 night in Dec 2017
Response from Omar on 21 Dec 2017
Thanks Ani!

10/10 Excellent

Maribel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nos ha encantado el trato recibido, es un hotel con encanto, familia muy servicial , salimos encantadas😍😍😍😍
Stayed 1 night in Jun 2023
Response from Ihsan on 23 Jun 2023
Muchas gracias Maribel, esta ya es vuestra casa.

8/10 Good

Adam

Stayed 1 night in Nov 2022
Response from Ihsan on 19 Nov 2022
Muchas gracias por su comentario. siempre bienvenido!!Saludos,IhsanRiad Dalia

4/10 Poor

Sylvie

Disliked: Staff & service, property conditions & facilities
Dommage le riad pourrait être très beau !
Personnel à l allure très fatiguée, aucun accueil petit déjeuner minimaliste, même pas une bouteille d eau ! Repas sans saveur.
Stayed 1 night in May 2019
Response from Riad dalia on 2 Jun 2019
Thank you so much

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
the Riad Dalia is 'authentic' and - as a result - rather 'rustic'. It is strange blend of genuine beauty and decay. The young man who is usually around in the afternoon and evenings is very welcoming and helpful. the cheaper rooms are dark and rather small. The terrace has a great potential but is left in a state of abandon ... The ground floor really lovely.
Stayed 3 nights in Apr 2019
Response from Riad Dalia on 28 Apr 2019
Thanks you so much

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beau riad dans la medina de Tetouan
Belle suite dans un joli riad dans la medina de Tetouan. Notre hote vient à notre rencontre au lieu de RDV et nous accompagne au Riad. Nous étions dans la suite du 1er étage, très belle et très spacieuse.
Stayed 1 night in Apr 2019
Response from Riad Dalia on 14 Apr 2019
Thanks you so much

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
beau riad ancien, mais assez mal entretenu, c'est tout
Stayed 2 nights in Apr 2019
Response from Riad Dalia on 10 Apr 2019
Thank you

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2019
Response from Riad dalia on 2 Apr 2019
Thanks you

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La decoracion muy bonita, la terraza buenas vistas y el personal muy atento y amable
Stayed 3 nights in Mar 2019
Response from Riad Dalia on 26 Mar 2019
Gracias

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is a joy in term of architecture and position in the city. The staff is really proactive, very professional and pleasant and Kamal and Mohamed will do anything to make your stay really wonderful. The problem is more the hotel
Stayed 3 nights in Mar 2019
Response from Riad Dalia on 31 Mar 2019
Thank You

10/10 Excellent

Lydie, Lille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel accueillant(riad du 15ème siècletrès bien décoré),personnel très sympathique,petits déjeuners copieux,repas au restaurant délicieux
Stayed 7 nights in Nov 2018
Response from Hassan El Bakkali on 20 Nov 2018
Merci beaucoup Lydie, ce fut un plaisir pour nous de vous accueillir, j'espère vous revoir bientôt

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Omar on 17 Oct 2018
You are very welcome.

10/10 Excellent

Jorge Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Omar on 27 Sept 2018
Gracias.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La ubicación es perfecta, dentro de la Medina, pero accesible, sin perdida. Al llegar te dan la bienvenida con un te moruno y pastelillosno....delicioso. El desayuno con productos locales es abundante y muy rico. Y sobre todo valoramos mucho la inestimable ayuda de Omar y Said, que en todo momento nos han ayudado a que fuese fácil movernos por Tetuan y sus alrededores.
Response from Omar on 5 May 2018
Muchas gracias por venir, fue un encanto que habeis estado con nosotros.. una familia muy amable y nos ha gustado el tiempo que hemos compartido.. muchas gracias por todo y hasta pronto!

8/10 Good

Nestor Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradable. Su personal nos ayudó mucho en todo
Stayed 1 night in Feb 2018
Response from Omar on 12 Feb 2018
Con mucho gusto.