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Reviews of Hilton Garden Inn Terre Haute

3 out of 5
Hilton Garden Inn Terre Haute
750 Wabash Ave, Terre Haute, IN

Reviews

8.8

Excellent

Rating 10 - Excellent. 339 out of 592 reviews" "
Rating 8 - Good. 175 out of 592 reviews" "
Rating 6 - Okay. 40 out of 592 reviews" "
Rating 4 - Poor. 23 out of 592 reviews" "
Rating 2 - Terrible. 15 out of 592 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Ashley

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel because of the pool and hot tub advertised online, so we were very disappointed when we arrived to find that the hot tub was out of order, and the pool wreaked of mold and mildew. It was also freezing and our daughter couldn’t stay in the water more than 2-3 minutes at a time. She had a meltdown because the hotel just didn’t live up to our expectations and this was supposed to be a special trip/stay for us. We asked the front desk attendant about the conditions of the pool but she just stared at us and said she didn’t know why it wasn’t working or when it’d be fixed. The room was fine, but the hallways also had that mildew smell in them that had us nervous about the safety of the air quality. That and the fact that the amenities weren’t up to standards really puts a damper on our review.
Stayed 1 night in May 2024

10/10 Excellent

CAROLA, BALLWIN

Stayed 1 night in Apr 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Very knowledgeable and helpful. Amazing suite!! Had a huge living room and big bedroom with walk in closet, comfortable bed, and very clean!! Pool and hot tub was nice and clean. There was noise from street traffic but would definitely stay there again while visiting family.
Stayed 1 night in Apr 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay
Stayed 1 night in Apr 2024

10/10 Excellent

Amber

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and I’m a clean freak
Stayed 1 night in Apr 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jordan on 12 Mar 2024
We are happy you enjoyed your stay with us. We look forward to seeing you again.

8/10 Good

Barb

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very limited parking.... no parking
Stayed 1 night in Feb 2024
Response from Jordan on 12 Mar 2024
We are sorry you did not enjoy your stay with us. We hope to see you again.

8/10 Good

Ashley

Stayed 1 night in Feb 2024
Response from Jordan on 12 Mar 2024
We are happy you enjoyed your stay with us. We look forward to seeing you again.

4/10 Poor

jeremy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hot tub was just lukewarm, pool was ice cold!
Stayed 1 night in Dec 2023

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot tub wasn't hot more of a warm tub. The jets were pushing out cold water.
Stayed 1 night in Dec 2023

10/10 Excellent

Jerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Paula

Travelled with partner
Liked: Amenities
Our room was nice but the bed was uncomfortable. It felt lumpy. Other wise we had a nice stay
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOCATION
Stayed 1 night in Nov 2023

4/10 Poor

William

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall hotel was nice, Jr. Suite room was spacious. Staff was very nice. - Heater in livihg area if room didn’t work. Bedroom at least did. Soa pool heat was broken before I arrived and remained so
Stayed 5 nights in Nov 2023

2/10 Terrible

nick

Disliked: Property conditions & facilities
Hot tub broken and pool room literally like 60 degrees
Stayed 1 night in Nov 2023

8/10 Good

Julie

Stayed 1 night in Nov 2023

8/10 Good

tricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean
Stayed 1 night in Nov 2023

10/10 Excellent

Rita ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great room For the price
Stayed 1 night in Oct 2023

10/10 Excellent

John

Stayed 1 night in Oct 2023

8/10 Good

Jill

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The room had a dirty wash cloth in the shower . . . set the tone for the stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Jenny

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Marvin

Stayed 2 nights in Oct 2023

8/10 Good

Greg

Stayed 1 night in Oct 2023

8/10 Good

Adetowun

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Janai

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 7 nights in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and the property is very nice. I appreciated it being attached to the events center as well.
Stayed 2 nights in Jul 2023

10/10 Excellent

David

Stayed 1 night in Aug 2023

10/10 Excellent

Shok Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a
Stayed 1 night in Aug 2023

8/10 Good

David

Stayed 1 night in Aug 2023

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Steven

Stayed 1 night in Jul 2023

8/10 Good

Michael

Stayed 2 nights in Jul 2023

6/10 Okay

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Carlos, Saint Petersburg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Not enough parking for size of hotel is all.
Stayed 1 night in Jul 2023

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Colm

Stayed 1 night in Jul 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel w/ a few things to consider
Hotel is nice but had to park across the street in an unmarked overflow lot because the main lot was full. As a woman traveling alone, I was a little uncomfortable at night and not knowing the area. I am a dog lover, but don’t like hearing other people’s dogs barking late at night and early in the morning at a hotel.
Stayed 1 night in Jul 2023

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Was not made aware of the pool being under maintenance, the staff when checking in did not tell us. Saw note on the pool entrance door. My card was charged 3hrs prior to me even checking in & it wasn’t the card I was using to pay for my stay, luckily the charges did not go thru. I had to bring it to the front desk staff’s attention, they tried to check someone else in under my name. Was not offered any type of accommodation or money off my stay. Very disappointing!!
Stayed 2 nights in Jun 2023

10/10 Excellent

Krista

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, our room was spacious and the breakfast was good
Stayed 2 nights in Jun 2023

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Long

Stayed 1 night in Jun 2023

10/10 Excellent

Karen

Stayed 1 night in May 2023

8/10 Good

Chadrick

Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Stayed 1 night in Mar 2023

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants right across the street, and easy parking on-site. Convenient distance to Rose-Hulman, and really great staff.
Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfortable. Staff at desk was not friendly.
Stayed 1 night in Mar 2023