Accessible Room, 1 Queen Bed, Non Smoking

Reviews of Quality Inn Sunshine Suites

2.5 out of 5
Quality Inn Sunshine Suites
4812 Highway 16 West, Terrace, BC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 32 out of 57 reviews" "
Rating 8 - Good. 20 out of 57 reviews" "
Rating 6 - Okay. 3 out of 57 reviews" "
Rating 4 - Poor. 0 out of 57 reviews" "
Rating 2 - Terrible. 2 out of 57 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

tracey, Fraser lake

Travelled with partner
Very nice and clean
Stayed 1 night in May 2024
Response from Quality Inn Sunshine Suites on 24 May 2024
Hello Tracey,Thank you so much for taking the time out of your day and to give us such a wonderful review online. I am very glad to see that you enjoyed your stayed with us and that it was an amazing 5 star. I hope you have a wonderful weekend and we hope to host you again in the future.Regards,ArmaanGuest Services

10/10 Excellent

Marnie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really sweet and kind. Will be coming back to stay for more work trips.
Stayed 3 nights in May 2024
Response from Quality Inn Sunshine Suites on 14 May 2024
Hello Marnie,Thank you for posting such a wonderful review online. I am very glad to hear that you would be visiting us again and that you liked our hospitality. I hope you have a great week and see you again in the future.Regards,ArmaanGuest Services

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Rooms comfortable and clean.
Stayed 1 night in May 2024
Response from Quality Inn Sunshine Suites on 14 May 2024
Hello Gina,I am very pleased to see that you enjoyed your stay with us and our hospitality. I am glad to see that you also liked our room. I hope you a very wonderful week and we hope to see you again in the future.Regards,ArmaanGuest Services

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Quality Inn Sunshine Suites on 29 Apr 2024
Hello Eric,Thank you for taking the time out of your day to give us a review online. I am pleased to see that your stay with us was okay. Although, we would love to get some feedback and improve to make your next stay better. Have a nice weekend.Regards,Guest Services

8/10 Good

Duane

Stayed 1 night in Apr 2024
Response from Quality Inn Sunshine Suites on 14 May 2024
Hello Duane,Thank you for giving us such a good review online. I am glad to see that you enjoyed your stay with us. Please let me know if there is way we fell short during your stay and to make it better the next time. I hope you have a good week and we hope to see you in the future.

10/10 Excellent

Duane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Decor was very nice. Wish they had a fan to offer to use
Stayed 1 night in Mar 2024
Response from Quality Inn Sunshine Suites on 19 Apr 2024
Hello Duane , Thank you for the wonderful review that you have given us online. I am very happy to see that your stay was satisfactory and that it was a perfect 5/5. I will pass onto your suggestion to the head office as to better accommodate our guest needs. Also, I will share this amazing review with the staff and we will be looking forward to hosting you again in the future. Hopefully, make it a perfect 5/5 next time. Have a wonderful weekend. Thank you, Armaan Guest Services

8/10 Good

Landon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Quiet. Helpful staff
Stayed 2 nights in Apr 2024
Response from Quality Inn Sunshine Suites on 19 Apr 2024
Hello Landon , Thank you for the wonderful review that you have given us online. I am very happy to see that your stay was satisfactory and that staff was able to help. I will share this amazing review with the them and we will be looking forward to hosting you again in the future. Hopefully, make it a perfect 5/5 next time. Have a wonderful weekend. Thank you, Armaan Guest Services

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom door in room didn’t lock
Stayed 1 night in Mar 2024
Response from Quality Inn Sunshine Suites on 13 Mar 2024
Hello Ashley,Thank you for taking time out of your day to give us such a wonderful review online. I am very happy to see that you liked our ameneties and service. Unfortunately, as we have a sliding bathroom door they do not have a lock. Although, I will let upper management know about this suggestion.We hope to host you again and have a wonderful week.Regards,Guest Services

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very modern, clean and warm. Love the breakfast options
Stayed 1 night in Mar 2024
Response from Quality Inn Sunshine Suites on 13 Mar 2024
Hello Dawn,Thank you for taking time out of your day to give us such a wonderful review online. I am very pleased to hear that you found our room up-to-date and warm. As well as, our buffet breakfast and the variety that we have to offer. We truly appreciate your feedback and we hope to see you again in the future. Have a wonderful week.Regards,Guest Services

8/10 Good

John

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
This is a newly renovated property, and done in a way that doesn't make it unaffordable. The breakfast's were great. The bathroom floors wer le a little dirty and that is my suggestion, to mop them between guests.
Stayed 4 nights in Feb 2024
Response from Quality Inn Sunshine Suites on 17 Feb 2024
Hello John,Thank you for the wonderful review online. I am glad to hear that you enjoyed our hot buffet breakfast and your room with us. I am very sorry to hear that you were dissatisfied with the cleaning. Please feel ensure that I have passed this information to our housekeeping manager and make sure that we do not have this issue again to our future stays. We look forward to see you again in the future with us. Have a wonderful weekend. Thank you,Guest services

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Quality Inn Sunshine Suites on 8 Feb 2024
Hello Bruce,Thank you for taking time out of your day to give us a review online. I am very sorry to hear that your stay did not go as expected. Do you mind reaching out to us and let us know what went wrong with your stay? Please feel free to contact us via email or, phone call.We are looking forward to it and to make your next stay more pleasant. Have a great weekend.Thank you,Guest Services

10/10 Excellent

Tayo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is the best 👌
Stayed 1 night in Jan 2024
Response from Quality Sunshine Inn Suites on 8 Feb 2024
Hello Tayo,Thank you for this amazing review online. We really appreciate you taking time out of your day to give us this wonderful review. I am very happy to hear that you had pleasant stay and enjoyed our hot buffet breakfast.We are looking forward to have you again in our hotel.Thank you,Guest Services

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Quality Inn Sunshine Suites on 17 Feb 2024
Hello Andrew,Thank you for the wonderful review online. I am glad that you enjoyed the stay in our hotel. Although, I see that we failed to reach the 5/5 rating. Could you please get back to us and let us know how we can improve and make your stay better with us the next time? We look forward to see you again in the future. Have a wonderful weekend.Thank you,Guest services

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Quality Inn Sunshine Suites on 17 Feb 2024
Hello,Thank you for taking time out of your day to leave us a review online.I am very sorry to see that you were not satisfied with our services provided. Please reach out to us and let us know where we can improve and make your future stay much better.We look forward to see you again in the future. Have a wonderful weekend.Thank you,Guest services

2/10 Terrible

Laurie Tanya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
BED BUGS 🐜
Stayed 1 night in Dec 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Inn Terrace
Just there for one night so did the job. Spacious and comfortable room. Nice and quiet. Breakfast was no frills but adequate. Free airport transfer was appreciated.
Stayed 1 night in Dec 2023
Response from Quality Inn Sunshine Suites on 17 Feb 2024
Hello Susan,Thank you for taking time out of your day to leave us a great review online.I am glad to see that your stay was Pleasent, peaceful and that you enjoyed our hotel services provided.We look forward to see you again in the future and hope to achieve a full rating review from you. Have a wonderful weekend. Thank you,Guest services

8/10 Good

Verified traveller

Travelled with family
Hotel very nice and clean, the continental breakfast was good was very happy to see the eggs and potatoes were cooked in small batches so they were fresh, beds were a bit uncomfortable Downside took the incidental right off my CC and I have to wait up to 5 business days to return to me.
Stayed 1 night in Dec 2023

10/10 Excellent

Josie

Stayed 2 nights in Dec 2023

8/10 Good

NICOLA

Stayed 3 nights in Nov 2023

10/10 Excellent

Julien

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bright and roomy space. Easy walking access to shops. Only complaint is during heavy rain there is only access to the main entrance (key cards don't work to enter side doors) and there are otherwise no awnings so you get rained on until the main door. Installing some awnings for rain shelter would solve it.
Stayed 2 nights in Nov 2023

10/10 Excellent

Maxime

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 3 nights in Nov 2023

10/10 Excellent

Simarpal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect neat and clean place to stay in terrace .highly recommended…
Stayed 1 night in Nov 2023

10/10 Excellent

Nicolette

Stayed 1 night in Oct 2023

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was really comfortable and staff are great
Stayed 1 night in Oct 2023

8/10 Good

Adrian

Stayed 1 night in Oct 2023

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Rachele

Stayed 1 night in Sep 2023

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located in a busy street but the moment you enter, you will forget the chaos outside. It is very quite inside and the interiors are tastefully done and is very clean. The staff is very helpful

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable hotel. No issues but it would be nice if some of the Front desk staff could be more friendly.
Stayed 1 night in Sep 2023

8/10 Good

Clarence

Stayed 1 night in Sep 2023

8/10 Good

Colleen

Stayed 1 night in Sep 2023

10/10 Excellent

David

Stayed 1 night in Aug 2023

10/10 Excellent

jas

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good experience
Stayed 1 night in Aug 2023

8/10 Good

Joan

Stayed 1 night in Aug 2023

10/10 Excellent

Seungbum

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2023

10/10 Excellent

Teale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I felt unsafe as there was a gentleman walking back and forth in his slippers in the parking lot asking for a smokes
Stayed 1 night in Aug 2023

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, central. Clean hotel rooms. Complimentary full on breakfast every morning.
Stayed 3 nights in Aug 2023

10/10 Excellent

Aaron

Stayed 2 nights in Jul 2023

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely love sitting here not only was my room absolutely spotless. The staff was amazing and super helpful.
Stayed 1 night in Jul 2023

8/10 Good

Gustavo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 4 nights in Jul 2023

10/10 Excellent

Angela

Stayed 1 night in Jul 2023

10/10 Excellent

Bryan

Stayed 1 night in Jul 2023

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Joshua

Stayed 1 night in Jul 2023

10/10 Excellent

Adeline

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jun 2023

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly modern hotel. Recent decor and lighting. I had an Accessible room due to high occupancy, and found it sparsely appointed but more than comfortable. Breakfast was very good with a wide variety of ready to go and freshly cooked items. Close to several restaurants.
Stayed 2 nights in May 2023

10/10 Excellent

Leona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, lovely
Stayed 2 nights in Apr 2023
Response from Guest services on 28 May 2023
Thanks!