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Basic Double Room - Room only
Rambla, Deluxe Room
Deluxe Room, Garden Area
Retreat on Tenerife
This hotel is in a residential area, a 5-minute walk from the center of Santa Cruz, Tenerife’s capital, and 2 kilometers (1.5 miles) from the main harbor.
Pool under the trees
This 5-story, colonial-style hotel features extensive sub-tropical gardens, an outdoor pool and bar, casino, tennis court, and small business center.
Space for relaxing
The high-ceilinged, air-conditioned guestrooms offer antique-style decor with marble flooring, fireplaces, bidets, and bathroom telephones. In-room massage is available.Information missing or incorrect? Tell us!
The hotel has many amenities for both the working visitor and leisure guest, including an exciting casino, sedate reading room, lush gardens, heated pool, sauna, and tennis court. Relax at Spa Mencey while you receive a body or facial treatment. A 24-hour business center with Internet access and several elegant meeting rooms provide conference facilities. The hotel features a round-trip airport shuttle, a parking garage, and child care service (surcharges apply).
- 24-hour business center
- Wedding services
- Full-service health spa
- Multiple small meeting rooms
- Babysitting or childcare (surcharge)
- Turkish bath/Hammam in spa
- Airport transportation (surcharge)
- Event catering
- 24-hour front desk
- Swimming pool - outdoor
- Massage - spa treatment room(s)
- Concierge desk
- Use of nearby fitness center (discount)
- Multiple large conference rooms
- Arcade/game room
- Audiovisual equipment
- Total number of rooms - 261
- Safe-deposit box at front desk
- Multilingual staff
- Medical assistance available
- Currency exchange
- Laundry facilities
- Banquet facilities
- Air-conditioned public areas
- Tennis on site
- Breakfast available (surcharge)
- Coffee shop or café
- Gift shops or newsstand
- Health club
- Tours/ticket assistance
- Internet point
- Beach/pool umbrellas
- Number of floors - 4
- Luggage storage
- Room service (24 hours)
- Garage parking (surcharge)
- Spa tub
- Swimming pool - indoor
- Swim-up bar
- Free Wi-Fi
- Year Built 1950
- Number of meeting/conference rooms - 10
- Shopping on site
- Number of buildings/towers - 1
Available in all rooms: Free Wi-Fi
Available in some public areas: Free Wi-Fi
Garage parking (surcharge)
- Room Amenities
- In-room safe
- Free Wi-Fi
- Connecting / adjoining rooms available
- Cribs/infant beds (complimentary)
- Premium TV channels
- Pay movies
- Hypo-allergenic bedding available
- Air conditioning
- Climate control
- Blackout drapes/curtains
- Soundproofed rooms
- Private bathroom
- Complimentary toiletries
- Hair dryer
- Iron/ironing board (on request)
- Daily housekeeping
- Rollaway/extra beds available
Guests of the Iberostar Hotel Mencey enjoy a buffet breakfast (surcharge) each morning.
Guests can dine on regional cuisine at the Restaurant Los Menceyes. The hotel also offers 24-hour room service.
Tenerife's main harbor is located 2 km (1.5 miles) from the hotel. In addition to being a major port of call for international cruise liners, private yachts can be chartered and ferries are available for island hopping. On site, there is a swimming pool and a tennis court.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golfing nearby
- Golf - driving range nearby
- Golf - miniature nearby
- Scuba diving nearby
- Running track/path nearby
- Pilates classes/instruction nearby
- Yoga classes/instruction nearby
- Mountain biking nearby
- Scooter/moped rentals nearby
- Hiking/biking trails nearby
- Horse riding/rental nearby
- Golf lessons available nearby
- Playground on site
- Swimming on site
- Sauna in spa
- Spa tub in spa
- Body treatments
- Facial treatments
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible bathroom
- In-room accessibility
Policies & Fees
Check-in time starts at 2 PM
Check-out time is noon
- Payment types
Accepted at this hotel: American Express, MasterCard, Visa
Extra-person charges may apply and vary depending on hotel policy.
- The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- SpaThe above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Breakfast fee: EUR 15 per person (approximately)
- Self parking fee: EUR 12 per day
- Rollaway bed fee: EUR 30 per night
- Facilities fee: EUR 15 per person, per day
- Additional Details
Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.