"Ice machines didn’t work. Toilet didn’t flush well, fridge didn’t work. The pool was too dirty to use. Airport shuttle was great and both the male & female drivers were friendly."
"The staff was great and helped me when my reservation got cancelled. I was given a room but when we went to the room the door wouldn't work and we ended up having to go to the front desk a total of three times before we got assigned to another room. My nephew went with the staff to the new room then came back to me and told me he saw a creepy crawler and ran it by me first. I didn't have many options so I sucked it up and went into the room. Unfortunately that wasn't the only one. My nephew ended up smacking his foot against a not so great door stop bolted to the floor and the door frame to the bathroom was corroded and had sharp edges that could easily hurt someone. I was not comfortable staying there and if I'd had any other option I would have taken it."
"I always appreciate a complimentary hot breakfast included in the price of my room. This hotel had a plentiful spread with scrambled eggs, hot sausage patties, maybe hot potatoes, waffles with all the trimmings, bread for toast, cereals, yoghurt, several juices. Very nice."