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Reviews of The Village Inn Hotel

3.5 out of 5
The Village Inn Hotel
Mokoroa Street, Te Anau

Reviews

7.8

Good

Rating 10 - Excellent. 74 out of 270 reviews" "
Rating 8 - Good. 113 out of 270 reviews" "
Rating 6 - Okay. 58 out of 270 reviews" "
Rating 4 - Poor. 20 out of 270 reviews" "
Rating 2 - Terrible. 5 out of 270 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Nathan

Suited our purposes as a place to stop for the night.
Stayed 1 night in Apr 2024

6/10 Okay

Mandy

Travelled with family
Liked: Cleanliness
This is a very odd motel that seems to work mostly with the coach trade. Bus loads of tourist arrived each night and were rushed out after eating a horrible, mostly cold breakfast (that includes the hot items) in the morning. I can’t recommend it. The sofa was located underneath the tv facing the beds! The beds faced the tv. There was a kettle and toaster, but no plates or cutlery. You get the idea.
Stayed 3 nights in Mar 2024

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Rooms large and warm. Great value for money
Stayed 1 night in Apr 2024

8/10 Good

Donald James

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Village Inn Hotel is well located and offers an adequate living option. Staff are good and very accomodating.
Stayed 1 night in Mar 2024

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel well situated in Te Anau to walk to town and access tours Staff on check in/out very courteous and helpful Rooms well appointed
Stayed 3 nights in Feb 2024

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 2 nights. The place was sufficient for our purposes. Unfortunately we were in the room up front and near road. The tour bus drivers apparently use this hotel too because they would fire up the busses at 7:30. Not a deal breaker but if we stayed again we would request room in back of property
Stayed 2 nights in Feb 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but comfortable, clean and nice location.. 7 min walk into town or to the lake
Stayed 1 night in Feb 2024

6/10 Okay

Lesley

Travelled with partner
Liked: Amenities
The property was a bit tired and out of date and needs a upgrade
Stayed 2 nights in Feb 2024

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service
The property was in a good location and was a good value. The property is a bit dated but was one of the most affordable accommodations in the town.
Stayed 2 nights in Feb 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was massive and had good facilities, lots of parking and could easily walk to town.
Stayed 1 night in Jan 2024

8/10 Good

Jarrod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, easy access, very unique with the design of a small town. Great place to stop off in between adventures
Stayed 1 night in Dec 2023

8/10 Good

Zhifeng

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overall It's good.
Stayed 1 night in Dec 2023

2/10 Terrible

GERROD

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Has the menu and management changed here? Sheesh
Stayed 1 night in Dec 2023

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was modern and clean! We loved it! Some attention needs to be given to the kitchen tap. Drips and difficult to shut off. The rest of the room was great!
Stayed 1 night in Dec 2023

10/10 Excellent

Jaya

Stayed 1 night in Dec 2023

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The chalet style rooms were very cute and the hotel staff were friendly when we checked in. I found the parking was a little tricky as the parking lot was on an angle and the road was narrow into the lobby.
Stayed 2 nights in Nov 2023

8/10 Good

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this place. The room was spacious and clean, the area was very quiet and peaceful, the wifi was excellent, which is always important to me.
Stayed 2 nights in Dec 2023

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Kitchen and beds need total upgrade.needs painting throughout. Kitchen is poorly equipped and tv/ internet challenging
Stayed 2 nights in Nov 2023

8/10 Good

James, Overland Park

Stayed 3 nights in Nov 2023

10/10 Excellent

Paula, Irving

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 minute walk to lake and also to restaurants. We ate at the Chinese restaurant at the hotel and enjoyed the fish and lamb kebabs
Stayed 2 nights in Nov 2023

4/10 Poor

Lorna

Travelled with partner
Disliked: Property conditions & facilities
If you don’t like to sleep then this accommodation is for you. The fridge hummed and rattled allllll night and the front door has a pane of glass on it and a very bright light right outside. So the whole room was lit up alllll night. Multiple towels couldn’t even dim the light. And then we were given a nice housekeeping surprise at 9am. Just dandy☺️.
Stayed 1 night in Oct 2023

10/10 Excellent

GERROD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly people and the restaurant is amazing.
Stayed 1 night in Jun 2023

10/10 Excellent

GERROD

Stayed 1 night in Apr 2023

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was ok, didn’t have black out curtains which was a bit annoying, had noisy neighbours with screaming kids.

8/10 Good

Monica

Liked: Staff & service
Stayed 1 night in Apr 2023

8/10 Good

Morgan

Liked: Staff & service, amenities
Stayed 1 night in Apr 2023

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suited our needs
Stayed 1 night in Mar 2023

10/10 Excellent

Anoop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, reasonably priced room
Stayed in a superior twin room, which was great. Wifi was great, and the TV had Netflix and other streaming apps. A/C was excellent at keeping the room warm. Beds were comfortable. Bathroom was great, except for the shower which was screwed on wrong and so the pressure was very poor. Found out in the morning and so didn't bother calling it in. But did mention at reception during checkout. Tea/coffee, and milk was provided in the fridge. Recommended stay!
Stayed 1 night in Mar 2023

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean. Nice view of the lake.
Stayed 2 nights in Mar 2023

8/10 Good

JULIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

6/10 Okay

Jenny

Travelled with group
Light very bright outside door blind did nothing very hard to sleep very noisy next room
Stayed 2 nights in Mar 2023

10/10 Excellent

Frances Carol Jane

Travelled with family
Liked: Cleanliness, staff & service
Great location to town. Facilities excellent
Stayed 2 nights in Mar 2023

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and clean. We got a parking spot right outside the room and the best thing for us was Amazon fire stick. We were able to watch movies on Netflix. My only issue was with the shower curtain. It was dark brown color and when completely pulled shower gets really dark. Overall, good place to stay in Te Anau. Located near restaurants and shopping area and
Stayed 2 nights in Mar 2023

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Stayed 1 night in Mar 2023

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and polite. Everything was clean and we had everything we needed. Location was convenient for us- we stayed in Te Anau between hiking the Routeburn track and a small group tour of Milford Sound and it was perfect. Would stay there again!
Stayed 1 night in Feb 2023

4/10 Poor

Mary

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Location good. Staff very polite, professional and friendly. Mouldy curtains (sheers) and mouldy shower screen curtain. Both with a lot of black mould.
Stayed 1 night in Feb 2023

8/10 Good

Robert

Stayed 2 nights in Feb 2023

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, staff & service
One of the beds in the room was broken. Had to be replaced after having to sleep on it for one night.
Stayed 3 nights in Feb 2023

8/10 Good

Henry, Ashburton

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is dated and needs major works to improve the quality the place can offer. Stayed with family. The facility manager was good.

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at reception was extremely kind and welcoming. Our room was very clean and tidy, love the updated bathroom! Very quiet area and as a light sleeper, this was perfect after a long flight and drive. The staff were so helpful! I asked for additional towels (my mistake, they were hanging up behind the door!) and a kind gentleman was round to us with them within minutes. Overall a wonderful stay and so convenient for our next stop to Milford Sound. Would definitely stay again.

10/10 Excellent

Mohammed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the environment over there But the toilet was not locking.

10/10 Excellent

Gordon

Stayed 2 nights in Dec 2022

8/10 Good

John Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable and quiet accommodation
Older motel but completely renovated and well maintained. Had to ask 3 times for a toaster Otherwise very comfortable and walking distance to all restaurants and amenities.
Stayed 4 nights in Dec 2022

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, amenities
The listing stated there was breakfast, a restaurant and a bar area open until 11pm. Not true, none of those things existed. I saw no staff apart from when I checked in. There was a pile of rubbish on the bench outside my room the whole three days. There are no amenities in the room, not even cutlery.
Stayed 3 nights in Oct 2022

8/10 Good

Thea

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Andrew

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
spacious unit, comfortable, well equipped kitchen. However, the door key was difficult to manage, limited TV channels, and no TV1.
Stayed 2 nights in May 2022

6/10 Okay

Timo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Spacious and clean. However when I tried to get service there was no one at reception even when I rang the bell three times and went looking for help. Grounds and room tired and need some love.
Stayed 2 nights in Jan 2022

4/10 Poor

craig

Liked: Staff & service, property conditions & facilities
Stinky wall mounted ashtray right outside our front door permeating into the room. Gross. Suggest either a smoking or non smoking option. Tv didn’t work properly. Nice carpet Miserly tea and coffee condiments Thin walls and too close together Won’t be back
Stayed 1 night in Dec 2021