Beach nearby, white sand, beach towels

Reviews of Pacific Motor Inn

3.5 out of 5
Pacific Motor Inn
261 Maunganui Road, Tauranga

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 150 reviews" "
Rating 8 - Good. 63 out of 150 reviews" "
Rating 6 - Okay. 6 out of 150 reviews" "
Rating 4 - Poor. 3 out of 150 reviews" "
Rating 2 - Terrible. 0 out of 150 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It suited my needs re location and proximity
Stayed 1 night in May 2022

8/10 Good

Rory

Travelled with partner
Liked: Cleanliness, staff & service
Nice and clean, shower very average and carparking very small
Stayed 1 night in May 2022

8/10 Good

wai

Business traveller
Liked: Cleanliness, staff & service
Good location.
Stayed 1 night in May 2022

10/10 Excellent

Josiah

Liked: Staff & service
Really liked where the motel was situated prime spot lovely location great service 5star rating from me will definitely stay again
Stayed 1 night in May 2022

4/10 Poor

Brian

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Heat Pump did not work. Electric towel rail did not work. Both bedside lights had faulty connections and flickered.
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice tidy property close to the main shopping and restaurant areas
Stayed 1 night in Mar 2020

10/10 Excellent

Rachael, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was super friendly, room was clean and comfortable 😊
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to shopping and food outlets and restaurants
Stayed 2 nights in Mar 2020
Response from Kelvin on 10 Mar 2020
Thanks for your review. We hope you are able to stay again.

10/10 Excellent

Rewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Was clean and tidy very handy to city would go back ahain
Stayed 1 night in Feb 2020
Response from PMI on 3 Mar 2020
Thanks for your review, we look forward to seeing you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners of the property were very friendly and have me recommendations for the area, provided me a beach towel, and even gave me recommendations for the next place I was visiting. The room was plenty big and I loved the skylight in the bathroom
Stayed 1 night in Feb 2020
Response from PMI on 29 Feb 2020
Thanks for your review. We are glad that you enjoyed your stay with us. We look forward to seeing you again

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was handy to my client (Zespri) and the restaurants and shops. Walking distance. Would stay there again.
Stayed 3 nights in Feb 2020
Response from PMI on 19 Feb 2020
Thanks for your review. We look forward to seeing you again

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from PMI on 19 Feb 2020
Thanks for your review! Come stay again...

10/10 Excellent

Bram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful well kept place. Convenient location and very friendly inn keepers. Recommended
Stayed 1 night in Feb 2020
Response from PMI on 19 Feb 2020
Thanks for your review. We look forward to seeing you again!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car parking too narrow for bigger cars. Great location.
Stayed 1 night in Feb 2020
Response from PMI on 19 Feb 2020
Thanks for your comment. Unfortunately the carpark cannot be expanded - we are waiting for cars to get smaller!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay as we enjoyed the location of the motel.
Stayed 1 night in Mar 2018
Response from PMI on 19 Feb 2020
Thanks for your review. We look forward to seeing you again

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, fresh and really friendly staff. Would happily go back. The only negative was the street noise from revelers and that is a function of the location and not a reflection on the property itself
Stayed 2 nights in Jan 2020
Response from Kelvin on 12 Jan 2020
Hi there, the installation of air conditioning has allowed our guests to keep windows closed on warm nights which prevents a lot of noise. This maybe something to keep in mind when next you stay. We do get some noise on weekends from the the street on weekends however to offset that customers say to have the whole township at the front door is amazing.

4/10 Poor

Verified traveller

Liked: Cleanliness
Room was modern and clean. Parking was a bit tight. Very noisy at night due to partying neighbours
Stayed 1 night in Dec 2019
Response from Kelvin on 12 Jan 2020
Hi there, We are sorry there was noise from a property nearby and that this has affected the score you have given Pacific Motor Inn. Parties of this type are NOT a usual occurrence. We hope you choose to stay with us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size clean and well located. Walking distance cafe.
Stayed 1 night in Dec 2019
Response from Kelvin on 8 Dec 2019
Thanks for your review, We look forward to having you stay again.

10/10 Excellent

Rangi-Maria Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Clean and handy to everything Best feature defintely the friendly helpful staff/hosts
Stayed 1 night in Nov 2019
Response from Kelvin on 8 Dec 2019
We appreciate your comments and will pass on to our staff. We hope you have a chance to stay again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners really polite, accomodating, and friendly. Location very central. Room was spacious with separate kitchenette. The only thing i didn't like was carpark was very small and difficult to manoevre a large vehicle around.
Stayed 1 night in Nov 2019
Response from Kelvin on 8 Dec 2019
Hi there, car parking in many Motels and Hotels is difficult mainly due to the size of vehicles. We are lucky that most of our parking spaces are good however we agree 6 of them are tight if there a bigger vehicles. When possible we do try to accommodate larger vehicles in easier parks. We hope you stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Kelvin on 20 Nov 2019
Thank for staying and reviewing Pacific Motor Inn. We hope to see you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Kelvin on 20 Nov 2019
Hi there, We are glad you enjoyed your stay and hope you have the opportunity to stay again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within great walking distance to main shopping and restaurants.
Stayed 2 nights in Oct 2019
Response from Kelvin on 8 Oct 2019
Thank you for reviewing Pacific Motor Inn. We hope you have the opportunity to stay again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely, beaut location close to cbd. 100% would stay again
Stayed 1 night in Sep 2019
Response from Kelvin on 2 Oct 2019
Thanks for your review. We appreciate you taking time to review us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness that’s all I need to say as its what I look for
Stayed 2 nights in Aug 2019
Response from Kelvin on 5 Sept 2019
It's a never ending job but rewarding when the hard work of everyone at Pacific Motor Inn is recognised. Thank you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Kelvin on 5 Sept 2019
Thank you for your review. We hope you can stay again.

10/10 Excellent

Anita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Kelvin on 27 Aug 2019
Hi Anita, Thanks for your review. We hope to see you again.

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Kelvin on 27 Aug 2019
Hi there Dorothy, we enjoyed having you stay and hope you may stay again.

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay. Host was very nice. Comfy.
Stayed 1 night in Aug 2019
Response from Kelvin on 27 Aug 2019
Hi Sandy, Thank you for your very favorable review. We hope you have the opportunity to stay with us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from kelvin on 11 Jun 2019
Thank you for your review. We look forward to having you stay with us again.

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel
Loved the jetted tub
Stayed 1 night in May 2019
Response from Kelvin on 25 May 2019
Hi Kirsten, thanks for your review. We hope you can stay with us again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019
Response from Kelvin on 24 May 2019
Thanks for taking time to review Pacific Motor Inn. We hope you the opportunity to stay again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great position. very happy overall.
Stayed 1 night in Apr 2019
Response from Regards Lorraine and Kelvin on 8 May 2019
Dear Guest, thank you for taking the time to post a review and do hope to have you back to stay in the future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how easy check in and checkout was and the man (presumably the owner) at the front desk was lovely! Price was appropriate and the hotel is smack bang in the middle of everything! Great location :) The only thing I didn’t like was the smell of the cleaning products used to clean our room (or bedding) couldn’t quite pin point it. It smelt like vinegar a little! Other than that loved the stay :)
Stayed 2 nights in Apr 2019
Response from Regards Lorraine and Kelvin on 8 May 2019
Dear Guest, yes totally agree with we are in a great position in the middle of the Mount. Will certainly look into the smell and deal with the problem. Do hope to have you back to stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Regards Managers on 8 May 2019
Dear Guest, thank you for taking the time to post a review.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Kelvin on 5 Mar 2019
Hi there Andy, we are glad you enjoyed your stay with us and hope to see you again.

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Lovely welcome. Very new and modem hotel - had everything we needed. Located right by main shops, but just set back from road so not noisy. We really enjoyed and facility was superb. Many thanks!
Stayed 1 night in Feb 2019
Response from Lorraine & Kelvin on 19 Feb 2019
Thank you, lovely to have you stay with us. See you next time

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smoker oubut overall very goodtside room and late night drive in noise
Stayed 2 nights in Jan 2019
Response from Kelvin on 25 Jan 2019
Hi there, we are glad when we spoke to you that you enjoyed your stay and look forward to having you stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location. Great rooms. Really enjoyed our stay. Could do with air conditioning instead of ceiling fan.
Stayed 2 nights in Jan 2019
Response from Kelvin on 10 Jan 2019
It is our intentions to put Heat pumps/air conditioning into most if not all rooms in the next few months. We appreciate your review and hope you return for another stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location - Motel showing its age but it's very clean, staff are friendly and helpful. A very comfortable place to come back to to unwind and relax. Very spacious rooms.
Stayed 2 nights in Sep 2018
Response from Kelvin on 9 Jan 2019
Hi there we hope you enjoy the rest of your break. Thanks for taking time to review us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Kelvin on 9 Jan 2019
We hope to see you again

10/10 Excellent

Stu, North Narrabeen, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed our stay. The management of the Motel could not have been nicer, nor more helpful. The location was also great - close to the shops, cinema & waterfront.
Stayed 1 night in Nov 2018
Response from Kelvin on 2 Dec 2018
Hi Stu, are happy you enjoyed your stay with us and hope to see you back.

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2018
Response from Kelvin on 2 Dec 2018
Thank you for reviewing Pacific Motor Inn. We look forward to having you stay again.

10/10 Excellent

Robert, South Carolina, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly and helpful and within walking distance of beach, parks and lots of restaurants and shopping
Stayed 1 night in Nov 2018
Response from Kelvin on 14 Nov 2018
Hi Robert, We glad you enjoyed your stay with us and hope to see you again.

10/10 Excellent

M, Te puke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can not fault! Check in was easy. Suite was immaculate. Owner was very nice. Will be back!
Stayed 1 night in Nov 2018
Response from Lorraine on 7 Nov 2018
Thank you for your review M - we look forward to seeing you!

8/10 Good

Louise, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Great motel for short stops, well appointed and nice management. Didn’t get the twin we wanted. Busy roads front and back. Which is beyond anyone’s control but if you’re wanting a lie in then go elsewhere.
Stayed 1 night in Oct 2018
Response from Lorraine on 31 Oct 2018
Morena Louisa Thanks for your review - Mt Maunganui is a major tourist location ... which of course means lots of people. Its a shame that any noise bothered you as our windows are hush glass and just need to be closed. The lane at the back is usually almost unused during evening... but service vehicles do use it from 7am. Unfortunately out of our control. We would love to put QUIET signs up! We do hope you change your mind and visit us again. All the best

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Lorraine on 31 Oct 2018
Thank you for your review! Much appreciated.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean motel with great owners.
Lovely motel in a lovely area clean and wonderful hosts nothing to much trouble. Everything you need is provided .
Stayed 2 nights in Oct 2018
Response from Lorraine on 24 Oct 2018
Thank you so much for your review. Enjoy the rest of your stay in our lovely country. See you next time

10/10 Excellent

Alton, Porirua, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay at and quality customer service.
Stayed 1 night in Oct 2018
Response from Kelvin on 10 Oct 2018
Hi Alan, Thanks for your comments. We would love to have you stay with us again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service and really clean room excellent facilities nice place to relax after a marathon
Stayed 2 nights in Sep 2018
Response from Kelvin on 10 Oct 2018
Thanks for taking time to review Pacific Motor Inn. We hope to see you again next year.