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Can be quite expensive but usually deals on offer. Since the renovation This has turned into a great place to stay
I stayed here before it was renovated and it was total crap but thankfully it is very nice now
Stuart
Stayed 1 night in Apr 2024
Response from The A-Team on 9 May 2024
Hi Stuart Thank you for sharing your feedback with us. We're delighted to hear that you've noticed the positive changes since our renovation and that you now consider our hotel a great place to stay.We understand your concerns about pricing, and we strive to offer competitive rates and deals to ensure our guests receive the best value for their money.We appreciate your continued support and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,
Dear Andrew,Thank you for taking the time to leave us a review! We're delighted to hear that you found our hotel perfect for your short stay in Tauranga.Ensuring our guests have a comfortable and enjoyable experience is always our priority, and we're thrilled that we could meet your expectations during your visit.If you ever find yourself in Tauranga again, we would love the opportunity to welcome you back for another great stay!Warm regards,
I had a problem with booking probably due to my age. When I rang the Hotel and asked if I could book, I was cut off. Ended up booking through Expedia. Would appreciate a toaster and microwave in the room. Staff were pleasant, rooms clean and quiet.
Evelyn
Stayed 2 nights in Apr 2024
Response from The A-Team on 26 Apr 2024
Dear EvelynThank you for sharing your feedback with us. We apologize for any inconvenience you experienced during the booking process. Rest assured, we do not discriminate based on age, and we're sorry if there was any misunderstanding or technical issue during your call.We appreciate your suggestion regarding the amenities in the room, and we'll certainly take it into consideration as we look for ways to enhance our guests' experience.We're pleased to hear that you found our staff pleasant and the rooms clean and quiet. Ensuring our guests have a comfortable and enjoyable stay is always our priority.If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,
Great Hotel. Easy location to walk to and from.
Spa Bath wasn’t working but not an issue.
Bryan
Stayed 1 night in Apr 2024
Response from The A-Team on 10 Apr 2024
Dear Bryan,Thank you for taking the time to leave us a review! We're delighted to hear that you had a great experience at our hotel and found our location convenient for walking to and from various destinations.We apologize for any inconvenience caused by the spa bath not working during your stay. Your understanding is appreciated, and we're glad to hear that it did not significantly impact your experience.If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another great experience in the future!Warm regards,
6/10 Okay
Jane
Travelled with family, Travelled with partner
2 Apr 2024
Liked: Cleanliness, staff & service
Bathrooms are odd & shower is tiny - loo in an odd place. Staff super friendly & the place is clean.
Jane
Stayed 1 night in Apr 2024
Response from The A-Team on 3 Apr 2024
Dear Jane,Thank you for taking the time to share your feedback with us. We appreciate your honest review and are glad to hear that you found our staff to be super friendly and our hotel clean.We apologize for any inconvenience caused by the layout of the bathrooms and the size of the shower. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our facilities and ensure a more comfortable stay for our guests.If there's anything else we can do to make your next stay more enjoyable, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back in the future for an improved experience.Warm regards,
Clean room, friendly staff, fast room service delivery and Greta breakfast
Ally
Stayed 3 nights in Mar 2024
Response from The A-Team on 3 Apr 2024
Dear Ally,Thank you so much for taking the time to leave us a perfect score review! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel.It's wonderful to know that you found our staff to be friendly, enjoyed our fast room service delivery, and loved our great breakfast offerings. Providing a comfortable and welcoming environment for our guests is always our top priority, and we're thrilled that we were able to meet your expectations in every aspect.Your feedback means a lot to us, and we truly appreciate your kind words. We can't wait to welcome you back for another wonderful stay in the future!Warm regards,
Hi PeterThank you for taking the time to leave us a review. We're glad to hear that you found our hotel to be nice and well-built. Your feedback is important to us as we continuously strive to improve our services and facilities.If there's anything specific you think we could do better to enhance your experience in the future, please don't hesitate to let us know. We appreciate your input and hope to have the opportunity to welcome you back for an even better stay.Warm regards,
10/10 Excellent
Loran
30 Mar 2024
Loran
Stayed 1 night in Sep 2023
Response from The A-Team on 26 Apr 2024
Hi LoranThank you for taking the time to leave us a rating! We appreciate your feedback and are pleased to see that you had a satisfactory experience during your stay.If there's anything specific you think we could do to improve your experience next time, please don't hesitate to let us know. We're always looking for ways to enhance our guests' stay with us.We hope to have the opportunity to welcome you back for another enjoyable stay in the future!Warm regards,
10/10 Excellent
Mark
27 Mar 2024
Mark
Stayed 3 nights in Mar 2024
Response from The A-Team on 26 Apr 2024
Hi Mark Thank you for taking the time to leave us a rating! We appreciate your feedback and are pleased to see that you had a satisfactory experience during your stay.If there's anything specific you think we could do to improve your experience next time, please don't hesitate to let us know. We're always looking for ways to enhance our guests' stay with us.We hope to have the opportunity to welcome you back for another enjoyable stay in the future!Warm regards,
8/10 Good
David
Business traveller
27 Mar 2024
Liked: Cleanliness, staff & service
Good location. A little run down
David
Stayed 1 night in Mar 2024
Response from The A-Team on 27 Mar 2024
Hi David,Thank you for taking the time to share your feedback following your recent stay at Hotel Armitage. We're pleased to hear that you found our location convenient.We appreciate your candid assessment of our property. We strive to maintain high standards of comfort and quality for our guests, and we take your comments seriously. Rest assured, we are continuously working to address any areas that may be showing signs of wear and tear to ensure a more pleasant experience for all our guests.We hope that despite the noted issues, you were still able to enjoy your time with us. Your feedback is invaluable to us as we continuously strive to improve our services and facilities.We would be honored to welcome you back in the future and provide you with an even better experience.Warm regards,
Dear Denise,Thank you for taking the time to share your experience at Hotel Armitage. We're delighted to hear that our accommodations suited your needs perfectly! Providing a comfortable and convenient stay is always our top priority, and we're thrilled that we were able to meet your expectations. Should your travels bring you back to our area, we would be honored to welcome you again for another enjoyable stay.Warm regards,
Dear PaulThank you for taking the time to share your experience at Hotel Armitage. We're delighted to hear that our accommodations suited your needs perfectly! Providing a comfortable and convenient stay is always our top priority, and we're thrilled that we were able to meet your expectations. Should your travels bring you back to our area, we would be honored to welcome you again for another enjoyable stay.Warm regards,
Older property but surprisingly the rooms have been done up very nicely. Pity the house bar closes so early. Would stay again
Tony
Stayed 1 night in Mar 2024
Response from The A-Team on 8 Mar 2024
Thank you for your feedback. We're glad to hear that you found our rooms to be nicely renovated. We apologize for any inconvenience regarding the early closure of our bar, and we appreciate your understanding. We hope to have the opportunity to welcome you back for another stay in the future. If there's anything else we can do to improve your experience, please let us know.
Our room was close to the road and there was a lot of early morning traffic noise
Michael
Stayed 2 nights in Feb 2024
Response from The A-Team on 4 Mar 2024
Thank you for your feedback. We apologize for the inconvenience caused by the early morning traffic noise near your room.Your comfort is important to us, and we'll take steps to minimize noise disturbances for future stays.We appreciate your understanding.Best regards,The A-Team
8/10 Good
Gayle
Travelled with family
26 Feb 2024
Very handy location. Excellent reception. Very good complimentary coffee.
Gayle
Stayed 3 nights in Feb 2024
Response from The A-Team on 4 Mar 2024
Thank you for your positive feedback. We're delighted to hear that you found our location convenient and enjoyed our excellent reception services.We're also glad you appreciated the complimentary coffee. Your satisfaction is our priority, and we hope to welcome you back soon.Best regards,The A-Team
6/10 Okay
Darren
19 Feb 2024
Liked: Cleanliness
Darren
Stayed 1 night in Feb 2024
Response from The A-Team on 8 Mar 2024
Thank you for your rating. We appreciate your feedback and would love to know how we can improve to make your experience even better next time. If you have any specific suggestions or concerns, please don't hesitate to share them with us. We value your input and hope to have the opportunity to exceed your expectations in the future.
10/10 Excellent
Terry
19 Feb 2024
Terry
Stayed 1 night in Feb 2024
Response from The A-Team on 8 Mar 2024
Thank you very much for your perfect rating! We're delighted to hear that you had such a positive experience with us. If there's anything specific that made your stay exceptional or if you have any feedback to share, please don't hesitate to let us know. We look forward to welcoming you back in the future!
Thank you very much for your perfect rating! We're delighted to hear that you had such a positive experience with us. If there's anything specific that made your stay exceptional or if you have any feedback to share, please don't hesitate to let us know. We look forward to welcoming you back in the future!
Great location, nice spacious rooms. Felt slightly run down but overall had a great stay here.
Devan
Stayed 2 nights in Jan 2024
Response from The A-Team on 4 Mar 2024
Thank you for sharing your experience with us. We're delighted to hear that you enjoyed our great location and spacious rooms during your stay. Your feedback regarding the condition of the property is valuable to us, and we'll be sure to address any areas that may need improvement.We hope to have the opportunity to welcome you back for another great stay in the future.Best regards,The A-Team
8/10 Good
David Ernest James Oliver Theresa
Travelled with partner
29 Jan 2024
Liked: Cleanliness, staff & service, amenities
Bedroom area was great, bathroom left a lot to be desired, cramped, old and dated.
David Ernest James Oliver Theresa
Stayed 1 night in Jan 2024
Response from The A-Team on 4 Mar 2024
Thank you for sharing your feedback with us. We're pleased to hear that you found the bedroom area great.We apologize for any inconvenience caused by the condition of the bathroom. Please know that your comments are valuable to us, and we'll use them to improve our facilities for future guests.We hope to have the opportunity to welcome you back and provide you with an even better experience.Best regards,The A-Team
Thank you for your review. We're glad to hear that you found our location convenient and our property to be of good value.We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Best regards,The A-Team
6/10 Okay
Sandie
Travelled with partner
21 Jan 2024
Liked: Cleanliness
Convenient location to The Strand, quiet and peaceful. Rooms could be better equipped with cutlery and crockery. Also it was a bit basic with what was included with the room. Body lotion was the big miss!
Sandie
Stayed 1 night in Jan 2024
Response from The A-Team on 25 Jan 2024
Dear Sandie,Thank you for taking the time to share your feedback with us. We appreciate your comments about our convenient location and the peaceful ambiance.We sincerely apologize for any inconvenience regarding the room amenities. If body lotion was missing during your stay, we regret this oversight. Your comfort is our priority, and had we been made aware, we would have promptly replenished it. We value your suggestion and will reinforce our procedures with our housekeeping team to ensure such lapses are avoided in the future.Regarding the cutlery and crockery, as we have an onsite restaurant and offer room service, these items are not automatically placed in the rooms. However, our staff is more than happy to provide them upon request. We regret any inconvenience this may have caused, and had we been informed during your stay, our team would have promptly supplied the necessary items, as we normally do.Once again, thank you for sharing your thoughts. We hope to welcome you back in the future and provide an even more enjoyable experience.Warm regards,Hotel Armitage
The room is not sound proof. Every night was waking up by the noise from the road, next door, people banging the door. Not worth for the price.
The breakfast is so bad. Undercooked baked bean and bacon is not crispy.
The worst hotel ever in Tauranga .
ShinJ
Stayed 2 nights in Jan 2024
Response from The A-Team on 4 Mar 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by the noise disturbances during your stay. Please know that we take noise insulation seriously, and we will look into ways to further improve this aspect of our rooms.Regarding your experience with breakfast, we're sorry to hear that it did not meet your expectations. Your comments have been shared with our kitchen team for review and improvement.We strive to provide all our guests with a comfortable and enjoyable stay, and we regret that we fell short of your expectations on this occasion. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Best regards,The A-Team
Pros: excellent staff, super soft carpet, comfortable, very quiet area.
Cons: far too bright in the room at night, was put in the only room without a balcony, the room had a very musty smell.
Amber
Response from The A-Team on 4 Mar 2024
Thank you for sharing your feedback with us. We're delighted to hear that you found our staff excellent and enjoyed the comfort and tranquility of our location.We apologize for any inconvenience caused by the brightness in the room at night and the musty smell. Your comments have been noted, and we will address these issues to ensure a more comfortable experience for our guests in the future.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for an improved stay.Warm regards,The A-Team
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our staff and service during your stay. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.We appreciate your feedback and look forward to welcoming you back on your next visit.Best regards,The A-Team
2/10 Terrible
Jeeranun
10 Jan 2024
Jeeranun
Stayed 2 nights in Jan 2024
Response from The A-Team on 8 Mar 2024
We're deeply sorry to hear about your disappointing experience. Your feedback is important to us, and we'd like to understand more about what went wrong so we can address it. If you're willing to share additional details or concerns, please feel free to reach out to us directly. We value your input and hope to have the chance to make things right in the future.
Thank you very much for your perfect rating! We're delighted to hear that you had such a positive experience with us. If there's anything specific that made your stay exceptional or if you have any feedback to share, please don't hesitate to let us know. We look forward to welcoming you back in the future!
4/10 Poor
Judea
4 Jan 2024
Judea
Stayed 1 night in Dec 2023
Response from The A-Team on 8 Mar 2024
Thank you for your rating. We apologize that your experience did not meet your expectations. Your feedback is valuable to us, and we would like to understand how we can improve. If you have any specific concerns or suggestions, please feel free to share them with us. We strive to provide the best possible experience for all our guests and hope to have the opportunity to make it right for you in the future.
Easy check in. The room was clean and tidy. I found the bed comfortable. Easy walking distance to the event we were attending
Maree
Stayed 1 night in Dec 2023
Response from The A-Team on 8 Mar 2024
Thank you for your review and positive feedback! We're glad to hear that you found our check-in process easy and that you enjoyed the cleanliness and comfort of your room. We appreciate your comments about the convenient location as well. If there's anything we can do to make your next stay even better, please feel free to let us know. We hope to have the opportunity to welcome you back soon!
Great location. Pool was wonderful. Quiet at night. Free off street parking. Easy walk to restaurants.
Daryl
Stayed 1 night in Dec 2023
Response from The A-Team on 8 Mar 2024
Thank you for your review and for choosing to stay with us! We're delighted to hear that you enjoyed our quiet location and found our amenities, such as the pool, to your liking. It's wonderful to know that you appreciated the convenience of our free off-street parking and the proximity to local restaurants. We hope to welcome you back for another enjoyable stay in the future!
Property was nice and quite and close to lovely places to eat at
Debbie
Stayed 1 night in Dec 2023
Response from The A-Team on 8 Mar 2024
Thank you for your kind review! We're thrilled to hear that you enjoyed your stay and found our property peaceful and conveniently located near great dining options. We strive to provide a comfortable experience for all our guests, and we're delighted that we met your expectations. We hope to have the pleasure of welcoming you back soon!
6/10 Okay
James
6 Dec 2023
James
Stayed 2 nights in Nov 2023
Response from The A-Team on 8 Mar 2024
Thank you for your feedback. We're glad to hear that you found our property satisfactory overall. We're always looking for ways to improve, so if there's anything specific you think we could do better, please feel free to let us know. We hope to have the opportunity to host you again in the future and provide an even better experience.
It was great accommodation, the only issues we had was the shower, where the water was trickling out, could bearly feel it & also the aircon was not so cool, other than that it was good, thankyou.
Verified traveller
Stayed 1 night in Dec 2023
Response from The A-Team on 8 Mar 2024
Thank you for your feedback. We apologize for the inconvenience you experienced with the shower and air conditioning during your stay. It's important to us that our guests have a comfortable experience, so we appreciate you bringing these issues to our attention. Please know that we take your feedback seriously, and we will address these issues promptly to ensure they don't occur in the future. If you ever encounter any issues during your stay, please don't hesitate to inform us so we can resolve them right away or make alternative arrangements to ensure your comfort. We hope to have the opportunity to host you again in the future and provide you with an even better experience.
Thank you for your perfect rating! We're thrilled to hear that you enjoyed your stay with us. If there's anything specific that made your experience exceptional, or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!
Thank you for your positive feedback! We're glad you enjoyed our breakfast offerings. If there are any specific items you'd like to see added or improved in our breakfast selection, please feel free to share your suggestions with us. We appreciate your patronage and hope to welcome you back soon for another enjoyable stay!
6/10 Okay
James
Business traveller
15 Nov 2023
Liked: Cleanliness, staff & service
Bizarre layout.
Take the elevator to the second floor, walk to middle of the LONG hall then take another elevator to the third floor.
Clean, tidy and great people, just bizarre
James
Stayed 2 nights in Nov 2023
Response from The A-Team on 8 Mar 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the layout of our hotel. We appreciate your kind words about our cleanliness and staff. We continuously strive to improve our guests' experience, and your comments will certainly be taken into consideration. We hope to have the opportunity to welcome you back in the future for a more seamless stay. If there's anything else we can assist you with, please don't hesitate to let us know.
6/10 Okay
Chris
Travelled with partner
12 Nov 2023
Liked: Cleanliness
It’s a great little hotel but the bathroom floors are so slippery! I managed to slip over which wasn’t great!
Chris
Stayed 2 nights in Nov 2023
Response from The A-Team on 8 Mar 2024
Thank you for your feedback. We're glad to hear that you found our hotel to be great overall. However, we apologize for the inconvenience caused by the slippery bathroom floors. We take your safety seriously, and we'll look into addressing this issue promptly to prevent any future incidents. Your feedback is invaluable to us, and we appreciate you bringing this to our attention. If there's anything else we can assist you with, please feel free to let us know.
8/10 Good
Zarier
11 Nov 2023
Zarier
Stayed 3 nights in Nov 2023
Response from The A-Team on 8 Mar 2024
Thank you for your feedback. We're glad to hear that you found our property satisfactory overall. We're always looking for ways to improve, so if there's anything specific you think we could do better, please feel free to let us know. We hope to have the opportunity to host you again in the future and provide an even better experience.
10/10 Excellent
Grant
7 Nov 2023
Grant
Stayed 1 night in Nov 2023
Response from The A-Team on 8 Mar 2024
Thank you for your perfect rating! We're thrilled to hear that you enjoyed your stay with us. If there's anything specific that made your experience exceptional, or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!
A stop for one night as meeting up with friends before taking a bus tour of north and south island
Verified traveller
Stayed 1 night in Nov 2023
Response from The A-Team on 8 Mar 2024
Thank you for your kind feedback! We're delighted to hear that you found our hotel marvelous during your one-night stay. It's great to know that we could provide a comfortable stop for you as you met up with friends before embarking on your bus tour of the North and South Island. If you ever find yourself in the area again or need accommodation during your travels, we'd love to welcome you back. Safe travels on your bus tour, and we hope you have an amazing time exploring both islands!
8/10 Good
Hamish
3 Nov 2023
Good value for money and close to everything, clean, safe and reasonably quiet,
Hamish
Stayed 1 night in Nov 2023
Response from The A-Team on 8 Mar 2024
Thank you for your positive feedback! We're delighted to hear that you found our hotel to be good value for money and conveniently located. We strive to maintain cleanliness, safety, and a peaceful environment for all our guests. If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know. We look forward to welcoming you back again soon!
Very nice staff and informative. Had some roudy people next door but they shifted out the following morning. Room was good but we weren't in the room much during the day
Alexander
Stayed 3 nights in Oct 2023
Response from The A-Team on 8 Mar 2024
Thank you for your review! We're glad to hear that you found our staff very nice and informative during your stay. We apologize for any inconvenience caused by noisy neighbors, but we're pleased that we were able to address the issue promptly. If you ever encounter any disturbances during your stay, please don't hesitate to inform our staff so we can ensure a comfortable experience for you. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!
An excellent hotel in a great central location. Brilliant friendly staff, first class rooms, service with a smile. Couldn’t fault our room, had a great nights sleep. Highly recommended to fellow travellers.