Kayaking

Reviews of ASURE Harbour View Motel

4 out of 5
ASURE Harbour View Motel
7 Fifth Avenue East, Tauranga, Bay of Plenty

Reviews

9.4

Exceptional

Rating 10 - Excellent. 218 out of 296 reviews" "
Rating 8 - Good. 67 out of 296 reviews" "
Rating 6 - Okay. 11 out of 296 reviews" "
Rating 4 - Poor. 0 out of 296 reviews" "
Rating 2 - Terrible. 0 out of 296 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room on a quiet street with excellent views. Would visit again thankyou.
Stayed 1 night in May 2024

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and helpful staff.
Stayed 1 night in Apr 2024
Response from Kind regards, Kathie and Bronwyn on 8 Apr 2024
Thank you for choosing to stay with us, and for the review.Take care.

10/10 Excellent

Simon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was particularly clean and the staff were very helpful. Highly recommended.
Stayed 1 night in Mar 2024
Response from Kind regards, Kathie and Bronwyn on 18 Mar 2024
Thank you for the review Simon. Pleased you enjoyed your stay.All the best.

10/10 Excellent

Floyd

Travelled with partner
Liked: Cleanliness, staff & service
Very pleasant visit.A big plus was a washing machine and dryer we could use. It’s also isolated but close to a lot of things
Stayed 1 night in Feb 2024
Response from Kind regards, Kathie and Bronwyn on 17 Feb 2024
Thanks for choosing to stay with us Floyd, and for the review. We hope to see you again. Take care.

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely place. Bed was especially comfortable. Walking distance to restaurants.
Stayed 1 night in Feb 2024
Response from Kind regards, Kathie and Bronwyn on 17 Feb 2024
Hi GregThanks for choosing to stay with us and for the review. :-)Hope to see you again.

10/10 Excellent

Tae Soo

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Kind regards, Kathie and Bronwyn on 31 Jan 2024
Thank you for the review. Hope to see you again. : - )

10/10 Excellent

Gerold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hosts gave us great advice. The property was well cared for and very comfortable. Lots of space in the unit. This would be ideal for a long stay.
Stayed 1 night in Jan 2024
Response from Regards Bronwyn and Kathie. on 20 Jan 2024
Hi Gerold. Thank you for choosing to stay with us and for kind the review. We hope to see you again. :-)

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kind regards, Kathie and Bronwyn on 31 Jan 2024
Hi thereThanks for taking the time to review us, and for choosing to stay with us. All the best.

10/10 Excellent

Lim Wu Wenxiang Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Regards Bronwyn and Kathie. on 20 Jan 2024
Thanks for the review Lim. :-)

10/10 Excellent

graham

Stayed 1 night in Jan 2024
Response from Kind regards, Kathie and Bronwyn on 10 Jan 2024
Thank you so much for the review. Hope to see you again. : - )

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Fantastic hosts who made us very welcome. Lots of extra little touches and attention to detail. Very eco conscious. Would definitely stay again. Xx
Stayed 1 night in Dec 2023
Response from Kind regards, Kathie and Bronwyn on 9 Jan 2024
Thanks for taking the time to review us Natasha. : - )We do hope to see you again.

10/10 Excellent

Ricardo

Response from Kind regards, Kathie and Bronwyn on 17 Feb 2024
Thanks for the review, Ricardo. Hope to see you again. :-)

10/10 Excellent

Oliver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like to bring my family nxt time for holidays.
Stayed 1 night in Nov 2023

10/10 Excellent

Katherine

Stayed 1 night in Nov 2023
Response from Kind regards, Kathie and Bronwyn on 10 Jan 2024
Thanks for the review Katherine. We hope to see you again.

10/10 Excellent

NIGEL

Stayed 3 nights in Oct 2023

10/10 Excellent

Jerome

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff, property, facilities all excellent. Highly recommended
Stayed 1 night in Oct 2023
Response from Regards Bronwyn and Kathie on 2 Nov 2023
Many thanks Jerome. We hope to see you again. :-)

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners of the property are terrific! Kathee and Bronwyn go out of their way to welcome you and show your room to you. They also have great suggestions for places to eat and go to. The laundry is on the property not in your apartment but great to have it and laundry soap is included. The units have kitchenettes and good supplies. You can use the kayaks or paddle board on the water. There is a great park next door for walking, mini golf or fun kid activities. I felt at home there. The only drawback was the traffic noise but I was able to use the fan to drown out the noise and the property is older but I believe they are refreshing it. Wonderful stay, highly recommend. Thanks to the ladies!
Stayed 4 nights in Oct 2023
Response from Regards Bronwyn and Kathie on 30 Oct 2023
Hi Daniel. Thanks for the review. You have made our day! :-)We appreciate all feed back, as this helps us provide the best possible experience for our guests. Hope to see you on your next visit, all the best.

10/10 Excellent

Rona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so well thought out to make the guests comfortable. Very, very, nice!
Stayed 1 night in Oct 2023
Response from Regards Bronwyn and Kathie on 28 Oct 2023
Thanks Rona for taking the time to review us. See you again we hope. ; - )

10/10 Excellent

Garry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud and talkative children in a nearby apartment kept us awake longer than we would have preferred, but the managers took immediate action when I provided feedback the next morning and in fact indicated I should have advised them immediately. Otherwise this was the best apartment we have stayed in during our eight nights so far while on holidays in New Zealand. It's in a great location. The apartment was modern, large, clean and well appointed, We couldn't recommend it highly enough.
Stayed 1 night in Sep 2023
Response from Kind regards, Kathie and Bronwyn on 29 Sept 2023
Hi Garry. Thank you for your review and bringing the issue of noise to our attention. I hope the rest of your holiday went well and you are getting some sunshine.

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, walking distance to town, water view and very quiet. Loved it. Our room was beautiful.
Stayed 1 night in Sep 2023
Response from Regards Bronwyn and Kathie. on 24 Sept 2023
Hi JennyThanks for the great review, much appreciated. ; - )We hope to see you again.

8/10 Good

Tracey

Travelled with partner
Great location and nice place
Stayed 1 night in Sep 2023
Response from Regards Bronwyn and Kathie. on 24 Sept 2023
Thanks for the review Tracey ; - )

10/10 Excellent

Tui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service. Great location
Stayed 1 night in Sep 2023
Response from Regards Bronwyn and Kathie. on 24 Sept 2023
Hi TuiThanks for the review. We are so pleased you enjoyed your stay with us.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room
Stayed 1 night in Jul 2023
Response from Regards Bronwyn and Kathie on 30 Jul 2023
Thanks for the review John. Take care.

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Regards Bronwyn and Kathie on 25 Jul 2023
Thanks for the review Lisa.

10/10 Excellent

Kim

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff and peaceful to rest.
Stayed 1 night in Jul 2023
Response from Regards Bronwyn and Kathie on 23 Jul 2023
Thanks for taking the time for the great review Kim. See you next time ; - )

10/10 Excellent

shane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot right on the water. Free parking is always a bonus. Lovely room. Lots of space. Great bed and a huge tv. Foxtel channels. Very good price I thought. Check in was fun, absolutely lovely ladies, friendly and funny, very helpful. The dog wasn’t much help though 😉. Definitely stay again.
Stayed 1 night in Jun 2023
Response from Regards Bronwyn and Kathie on 17 Jun 2023
Hey Shane. Thanks for taking the time for the review and good humour. We are working on the dog shaking hands! lol. ; - ), he seemed to take a shine to you but!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet. Well appointed . Convenient location
Stayed 1 night in May 2023
Response from Regards Bronwyn and Kathie on 3 Jun 2023
Thanks John. Appreciate the review. See you next time!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly people, nicely decorated, comfortable bed. Excellent location can walk into Tauranga city. Quiet.
Stayed 2 nights in May 2023
Response from Regards Bronwyn and Kathie on 22 May 2023
Hey Wendy. Thanks for the awesome feedback. We will share this with our team!

10/10 Excellent

Kathryne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Gorgeous
What a lovely little motel. Was perfect for what we needed
Stayed 1 night in May 2023
Response from Regards Bronwyn and Kathie on 16 May 2023
Thanks for the great feedback, as we are new at this, you have made our day. So pleased you enjoyed your stay!

8/10 Good

Lisa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice small motel, kept clean and tidy. Only stayed 1 night. Very friendly owners/staff. Would stay here again.
Stayed 1 night in Apr 2023
Response from Regards Bronwyn and Kathie on 16 May 2023
Hey Lisa. Sorry for the delay in responding, we are still learning the ropes. Thanks for the awesome feedback. Hope to see you again.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute unique place. Decor was stunning. Clean and quiet. Very friendly and accommodating staff.
Stayed 1 night in Mar 2023
Response from kind regards, Athol & Lorraine on 7 Apr 2023
Hi Nicole, Thanks for your kind words and positie feedback. Glad you liked our "unique" little harbour's edge motel. We will pass on your comments on the clean room to our housekeeping staff who are passionate about preparing the rooms for each new guest. We would love to see you back again when you next come to Tauranga,.

10/10 Excellent

Aude

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, awesome location and facility. Will defenitely be back.
Stayed 1 night in Apr 2023
Response from kind regards, Athol & Lorraine on 2 Apr 2023
Hi Aude, Thanks for your kind words and your positive feedback. Yes, so glad you enjoyed your stay in our quiet cul-de-sac just 40 metres off Tauranga's inner harbour. We look forward to hosting you when you next return to Tauranga.

10/10 Excellent

Tanya

Stayed 2 nights in Mar 2023
Response from Regards Bronwyn and Kathie on 20 May 2023
Thank you for staying at ASURE Harbour View motel in Tauranga. We appreciate your support and the time you took to give us a 5 out 5, so grateful. Best regards,

10/10 Excellent

Robin

Stayed 2 nights in Mar 2023
Response from kind regards, Athol & Lorraine on 25 Mar 2023
Hi Robin, thanks so much for your 10 out of 10 review. We would love the privilege of hosting you when you next come back to Tauranga.

10/10 Excellent

Eli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very good ,
Stayed 2 nights in Mar 2023
Response from kind regards, Athol & Lorraine on 14 Mar 2023
Hi Eli,Thank you for choosing to stay with us. We are glad you had great warm summer blue sky days during your stay with us. We hope to welcome you back again when you next come to Tauranga.

10/10 Excellent

Chantelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Athol and his wife were amazing hosts. Super friendly, very clean facilities. All round great experience
Stayed 2 nights in Feb 2023
Response from kind regards, Athol & Lorraine on 2 Mar 2023
Hi Chantelle, Thanks for your kind words. Will pass on your comments to our housekeeping staff. Gald you liked the room. Would love to host you again sometime.

10/10 Excellent

Ashleigh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Feb 2023
Response from kind regards, Athol & Lorraine on 27 Feb 2023
Thank you so much for being such great guests! Lovely to meet you and hope to host you again. Regards,

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023
Response from kind regards, Athol & Lorraine on 15 Feb 2023
Thank you for staying with us, we trust your holiday in NZ will be awesome !

10/10 Excellent

Jan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet and has a nice location. The view was nice and beds are comfortable. The shower is just a little small, but it gets the job done.
Stayed 2 nights in Feb 2023
Response from kind regards, Athol & Lorraine on 12 Feb 2023
Hi Jan, Many thanks for your kind words and positive review. Most guests love the location on the harbour's edge and in a quiet residential suburb with cul-de-sac and easy walking to supermarket, nearby restaurants and city centre. We hope to host you again at some future date.

10/10 Excellent

Ainslie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and very helpful. Lovely location. Room was lovely.
Stayed 1 night in Feb 2023
Response from kind regards, Athol & Lorraine on 12 Feb 2023
Hi Ainslie, Thanks for your kind words and feedback. Yes o0ur location which is just 40 metre's off the harbour's edge has scenic views out to Welcome Bay and Ohauiti. The quiet cul-de-sac location is popular with everyone who visits as it also has only 500 m to 1 km up to restaurants, the Strand waterfront which is the restaurant precinct for Tuaranga. Glad you enjoyed the newly renovated rooms ( with aircon and 50 satellite TV channels and fibre for internet. we hope to host you again sometime.

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All and the view would come again
Stayed 2 nights in Jan 2023
Response from kind regards, Athol & Lorraine on 2 Feb 2023
So glad you enjoyed (all) your stay with us :-) we look forward to hosting you again when you come back to Tauranga and the Bay of Plenty

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Clean Friendly hosts Would recommend and stay again
Stayed 3 nights in Jan 2023
Response from kind regards, Athol and Lorraine. on 23 Jan 2023
Hi Rob, Thanks for your review. We are so fortunate to be in this tranquil waterside cul-de-sac, walking distance to restaurants and supermarket.. Glad you enjoyed our renovated, air-conditioned apartment style unit. We look forward to hosting you again when you next return to Tauranga and the Bay of Plenty.

10/10 Excellent

Carissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, water’s edge location in Tauranga
The place to stay, when visiting Tauranga! Friendly owners who obviously care about their guests and the accom that they are providing. Clean, safe, spacious rooms in a location that’s close to everything
Stayed 1 night in Dec 2022
Response from Athol and Lorraine on 1 Jan 2023
Many thanks for your lovely review, we do appreciate your valued support and hope to host you back sometime. Best regards,

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. quiet position. Extremely friendly and helpful staff. Everything we needed.
Stayed 2 nights in Dec 2022
Response from kind regards, Athol and Lorraine. on 5 Dec 2022
Hi Suzanne, Thanks for your "5 out of 5" review, we do appreciate that. Glad you enjoyed our location in a quiet cul-de-sac on the harbour's edge in a residential neighbourhood. We look forward to the privilege of hosting you again should you come back to Tauranga at some future date.

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very environment. And while it was an older motel the detail in presentation was excellent. VERY vlean and tidy with thoughtful host.
Stayed 1 night in Nov 2022
Response from kind regards, Athol and Lorraine. on 20 Nov 2022
Hi Christine, Thanks for your positive 5 out of 5 review. We appreciate the compliments which will be passed on to the housekeeping team. Yes, our "older motel" and our apartment style rooms were completely refurbished/renovated with new kitchens, bathrooms and bedrooms. Thanks for your kind words, we hope to host you again on your next visit to Tauranga.

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hosts, very clean and fresh unit. Perfect for our family.
Stayed 1 night in Nov 2022
Response from kind regards, Athol & Lorraine on 12 Nov 2022
Hi Nina, Thanks so much for choosing to stay with us. We appreciate the feedback on your experience at ASURE Harbour View Motel. We look forward to hosting you if you come back to Tauranga and the Bay of Plenty.

10/10 Excellent

Anna-Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet location
Stayed 1 night in Nov 2022
Response from Athol and Lorraine on 12 Nov 2022
Hi Anna-Marie, We love our little hidden secret down by the waters edge and so do our guests love the peace and tranquility. We are still only a 10 minute walk to the nearest cafes and shops. Thank you for your valued support. Best regards, Athol and Lorraine

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay, property was immaculately clean and well appointed. Really friendly staff met us on arrival. Highly recommended, a gem of a place.
Response from kind regards, Athol & Lorraine on 2 Nov 2022
Hi there, Thank you so much for your kind words. Will pass on your comments on the clean rooms to our house keeping staff. We look forward to hosting you again when you are next visiting Tauranga.

10/10 Excellent

Abeshni

Stayed 1 night in Oct 2022
Response from kind regards, Athol & Lorraine on 20 Feb 2023
Hi Abeshni, thank you so much for your 5 out of 5 review. We hope to welcome you back again in the not too distant future,

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location and lovely owners who were so helpful and accommodating. We stayed for a running event and it was the perfect place. Highly recommend!
Stayed 1 night in Sep 2022
Response from kind regards, Athol & Lorraine on 20 Sept 2022
Hi Alison, Thanks for your positive feedback. Glad you liked the quiet cul-de-sac just 40 metres off the inner harbour of Tauranga. Thank you for recommending us to other prospective guests.. We hope to welcome you back again next time you are in Tauranga. kind regards, Athol