Outdoor pool, a heated pool, pool loungers
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Reviews of The Village Resort

4 out of 5
The Village Resort
82 Lake Terrace, Taupo, Waikato

Reviews

9.2

Wonderful

Rating 10 - Excellent. 175 out of 256 reviews" "
Rating 8 - Good. 62 out of 256 reviews" "
Rating 6 - Okay. 14 out of 256 reviews" "
Rating 4 - Poor. 1 out of 256 reviews" "
Rating 2 - Terrible. 4 out of 256 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Carole & Paul on 16 May 2024
Thank you for the review we really appreciate the time you have taken. Thank you for staying in The Village Resort & we hope to see you again.Kind regardsCarole & PaulManagers

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location close to centre of town and the lake.m
Stayed 3 nights in May 2024
Response from karen on 12 May 2024
Thank you for your review hope to see you again

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities
We had a great stay here. The room could do with upgrading slightly and the bed wasn’t massively comfortable (though we are spoilt with our own one at home so could be being picky). The room we had was spacious, sunny and warm and in a fantastic location. The temporary property managers, Karen & Terry were awesome and so helpful. We would definitely recommend this property and will happily stay again next time.
Stayed 8 nights in Apr 2024
Response from karen on 6 May 2024
thank you for the awesome review. we aim to please I know we will see you again i agree there no other bed than your own

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful property! We could have stayed forever with the gorgeous view of the lake from our window. This was our favorite place to stay in New Zealand.
Stayed 2 nights in Apr 2024
Response from karen on 6 May 2024
Thank you for your review we hope that we will see you again .

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Located next to the lake, the apartment had everything you might need including a washing machine and dryer. It’s a short walk to the town where there are local restaurants and amenities.
Stayed 1 night in Apr 2024
Response from karen on 1 May 2024
thank you for your review we hope to see you again.

10/10 Excellent

Aneta

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Kind and friendly lady at the front desk. Clean and comfortable apartment, close to the lake and dining area. Wonderful place to stay.
Stayed 1 night in Apr 2024
Response from karen on 11 Apr 2024
Hi Aneta Thank you for your awesome review we aim to please safe traveling while you are here in New Zealand

10/10 Excellent

Manoj

Liked: Cleanliness, amenities, property conditions & facilities
The advertised images were exactly the same as they were.Very clean and excellent. Excellent service from the staff.Rating 10/10
Stayed 1 night in Apr 2024
Response from karen on 7 Apr 2024
thank you so much for the review hope to see you again soon hope your drive home was safe

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Huge amount of space in the unit. Loved the 3 toilets.
Stayed 1 night in Mar 2024
Response from karen on 9 Apr 2024
thank you.

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very good resort with well equipped spacious room. Friendly staff.
Stayed 3 nights in Mar 2024
Response from karen on 29 Apr 2024
thank you hope to see you again.

8/10 Good

Frida, Auckland

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Family friendly accommodation, there is everything you need. We enjoyed our stay.
Stayed 2 nights in Mar 2024
Response from karen on 29 Apr 2024
thank you hope to see you again

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property. Recommended to everyone.
Stayed 1 night in Mar 2024
Response from karen on 29 Apr 2024
thank you hope to see you again

8/10 Good

Mandy

Travelled with family
Liked: Amenities, property conditions & facilities
good room but a lot small bugs
Stayed 1 night in Mar 2024
Response from karen on 18 Apr 2024
those small bugs are lake flies when you stay again in taupo keep windows and doors closed they are such a pain

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and spacious unit for a family, walkable to eateries. Front office staff could have been a little more welcoming. Otherwise alls good
Stayed 2 nights in Feb 2024

8/10 Good

Ranald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Roomy accommodation fair price
Stayed 4 nights in Feb 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Easy check in and check out. Clean and spacious. Parking is tight.
Stayed 1 night in Feb 2024

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely, spacious 2 room apartment with great views of the lake.
Stayed 1 night in Feb 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved having a swim in the pool and the option to go in spa
Stayed 2 nights in Feb 2024

6/10 Okay

Stuart

Liked: Cleanliness
OK
Cracking location, accommodation could definitely do with some refurbishment.
Stayed 4 nights in Jan 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very modern & comfortable apartment with all the modcons including the in room washing machine & dryer which was handy . A nice balcony coming off the lounge . Friendly staff & an awesome swimming pool .
Stayed 2 nights in Jan 2024

6/10 Okay

Kiri

Stayed 4 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Maraea

Stayed 2 nights in Jan 2024

10/10 Excellent

ROSE, CARLTON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for two nights and were impressed by the accomodation and amenities. Loved having a fully equiped kitchen and laundry facilities! And that they replenished the laundry powder each daily, unlike many other places. The unit was spacious and the fold out bed in the lounge was perfect for what we needed. Great location to the lake and easy walk into town. Only negative if I had to have one was probably the transactional nature of check in and check out. No smile, not warm NZ welcome but that’s better than bad service any day. Would recommend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel, Auckland

Liked: Cleanliness, property conditions & facilities
Great place to stay. Within walking distance to the main town centre. Tons of space and great amenities.
Stayed 2 nights in Jan 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really loved staying we were happy with everything. We have stayed at a few motels at Taupo and this was the best one we stayed at.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Excellent location. Old property. Sink was leaking.
Stayed 2 nights in Dec 2023

8/10 Good

Johnathan

Business traveller
Liked: Cleanliness, room comfort
Tidy and spacious
A large well appointed apartment, handy to the town centre.
Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, property conditions & facilities
Comfortable apartment with everything you need and all the equipment for a pleasant stay. Clean and very well maintained environment.
Stayed 3 nights in Dec 2023

10/10 Excellent

sherrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, comfortable, and easy commute to stores or restaurants.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Stay elsewhere. Looks nice but they cheap out
Stayed 1 night in Dec 2023

10/10 Excellent

SUSAN

Liked: Cleanliness, room comfort
Fantastic apartment
Wonderful property so well laid out. Easy parking right next to your door. Huge apartment with comfortable bed. Washer and dryer were really appreciated. Lovely views. Pub next door for a great meal.
Stayed 2 nights in Nov 2023

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with large rooms and nice bathrooms
Stayed 1 night in Nov 2023

10/10 Excellent

Deb

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very quaint apartment very close to the water, view from apartment not great, but because of its close proximity to everything, that didn’t matter to us. Check in was easy and hosts were friendly
Stayed 1 night in Nov 2023

10/10 Excellent

Maxwell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay.
Stayed 1 night in Nov 2023

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, room comfort
Best value stay found on 2 week trip of N Island
This place is a real gem. Way better than an ordinary hotel, but yet we still got all the services of a hotel - amenities replenished daily and the place was kept spotless. We had a huge bedroom with a partial view of the lake (see pic), other rooms would have had better views. Highly recommended.
Stayed 2 nights in Oct 2023

8/10 Good

Pravesh

Stayed 1 night in Oct 2023

10/10 Excellent

Aquinas

Travelled with partner
Liked: Cleanliness, amenities
The owners were super nice and helpful. Our room was clean and tidy. You get your own parking space which was very convenient for us. The motel is not too far from the town centre and there is a restaurant right next door on the lake front if you are looking for somewhere to dine
Stayed 2 nights in Oct 2023

10/10 Excellent

Sharath

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing customer care
Stayed 2 nights in Oct 2023

10/10 Excellent

Dene'

Stayed 2 nights in Oct 2023

6/10 Okay

Denis

Travelled with partner
Disliked: Property conditions & facilities
Plenty of space. Good kitchen. Bed mattress was hard. Unit was tidy and clean. The reception lady was new and limited in being able to help with questions.
Stayed 1 night in Oct 2023

10/10 Excellent

Juliana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was nice and clean. Fuss free check in. Close enough to walk far enough for quiet and privacy. 😊
Stayed 2 nights in Sep 2023

8/10 Good

Raven

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really well presented property - nice and close to central Taupo. Lots of space, with a well stoked kitchen.
Stayed 3 nights in Oct 2023

8/10 Good

Helen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Haesugk

Travelled with group
Liked: Amenities
Overall good. However, needs to be renovated.
Stayed 1 night in Sep 2023

8/10 Good

Don

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff - nice to deal with. Flexible re late checkout The vacuum cleaner head in Room 5 was broken when we arrived so was tricky vacuuming the room The barbecue tools were dirty so had to pre-wash them before using barbecues Really liked the barbecues and that area though
Stayed 5 nights in Aug 2023

6/10 Okay

Enjaline

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

DARRYL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a 2bedroom upstairs/downstairs unit and it was cold downstairs (winter) with only a small wall heater in both bedrooms, apart from that really nice place, with good facilities, good hosts and convenient location
Stayed 2 nights in Aug 2023

10/10 Excellent

Simon

Liked: Cleanliness, room comfort
Very comfy, great place to stay for 3 nights
Nice apartment style accomodation with everything we needed. Relatively central short walk to a nice bistro restaurant. Unfortunately didn't have a chance to try the pools. Managers were really nice.
Stayed 3 nights in Jul 2023

10/10 Excellent

Katrina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What to say… Amazing location, stunning views, warm and welcoming team. Had the best stay, the managers/owners were so welcoming and friendly, our accomodation was everything we could’ve wanted. Had to change dates/check in etc and nothing was too hard for them. We will be back, thank you for everything!
Stayed 5 nights in Jul 2023