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Reviews of Quality Inn Acapulco Taupo

3.5 out of 5
Quality Inn Acapulco Taupo
19 Rifle Range Road, Taupo

Reviews

8.8

Excellent

Rating 10 - Excellent. 489 out of 1000 reviews" "
Rating 8 - Good. 392 out of 1000 reviews" "
Rating 6 - Okay. 90 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small accomodation but have all the basic necessities , comfortable bed and nice little tub which is very handy for a night of relaxation ,
Stayed 1 night in Mar 2024

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, very friendly staff. Great choices of TV.
Stayed 1 night in Mar 2024

8/10 Good

David

Nice and Clean, newly refurbished bathrooms, excellent Cable TV to help cope with a day of miserable weather.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome price and lovely breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2024

6/10 Okay

David

Travelled with family and small children
Liked: Cleanliness
Unit was tidy and clean but quite small and dated. For the price I would have expected a bit more modern. Parking spaces were very tight for a ute.
Stayed 1 night in Feb 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Great for kids, everything you need
Stayed 1 night in Jan 2024

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was close to town centre which was handy. Had lots of problems with the unusual door lock, was given room with no front windows and kitchen windows looked onto neighbouring bathroom and kitchen so not much privacy and room was very dark. Sign outside room was also for disabled persons so plenty of room in the shower which was good. Room could have done with a good dusting.
Stayed 3 nights in Jan 2024

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service
Easy to find location out of town but near the lake. Older style of motel/hotel accommodation which means bigger rooms but older fittings and decor.
Stayed 1 night in Jan 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and had everything and more that I needed. Was really convenient to the lake and shopping area, a little dated but comfortably and homely, I had a Lovely stay would return.
Stayed 2 nights in Dec 2023

6/10 Okay

Jo

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills accommodation, very functional with good parking and walkable to the town centre for those willing to stretch their legs.
Stayed 2 nights in Dec 2023

4/10 Poor

Erdong

Stayed 1 night in Dec 2023

10/10 Excellent

Marg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable place to stay. We would have appreciated an opportunity to plug in our EV. There was no provision for recycling
Stayed 1 night in Dec 2023

4/10 Poor

Shelley

Stayed 1 night in Dec 2023

6/10 Okay

Liala

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I tried to upgrade my room the day after if booked and paid, I was told I couldn't do that until the day of check in, I found this disappointing as i checked their website as there was plenty of availability. On arrival I asked for two keys, I had booked for two adults and I was told that this was not possible and gave me one key to share. I asked if there was another room with two keys and was told no, no trying to make it work for the customer. Accommodation and location were good. Receptionist not so much.
Stayed 1 night in Dec 2023

8/10 Good

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. Thanks
Stayed 1 night in Dec 2023

10/10 Excellent

MALEK, Boston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly helpful staff, clean facilities.
Stayed 1 night in Nov 2023

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities
I enjoyed the stay. Very covienient. Lovely and clean , comfortable beds and fresh towels daily. The bathroom was very dated tiles and vanity chipped. The shower was old with a curtain. Plenty of hot water etc C
Stayed 2 nights in Oct 2023

6/10 Okay

Dearnna

Travelled with partner
Disliked: Cleanliness
Master bedroom bed was that hard I slept in the single bed. The whole room is in need of a deep clean. Bird poo on curtains in twin room, black ring on waterline of toilet, grime in plastic track on shower door, ceiling fan full of dust, dirty kitchen floor tiles, grime on top of tiles around kitchen sink. I think places like that that are shared by many different people should be immaculate.
Stayed 2 nights in Oct 2023

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, close to town and Taupo Yacht Club where we attended the annual celebration of the Feast of Tabernacles for 8 days, it's cleanliness is first class, staffs are very helpful when needed and looking forward for next year's stay here for the FOT. Very commendable.
Stayed 9 nights in Sep 2023

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was presented in a run down condition with little ongoing maintenance being evident. It was dirty and the bathroom condition was one of the worst we have encountered. The room rate of $190.00 per night was exorbitant given the level of accommodation. We would have walked had a refund been made available.
Stayed 1 night in Sep 2023

8/10 Good

Ian

Travelled with family and small children
Liked: Cleanliness, staff & service
family friendly
Stayed 2 nights in Sep 2023

10/10 Excellent

Tajinder

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff charged us for 2 Xtra persons when we only had 1 extra person
Stayed 1 night in Jul 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants
Stayed 1 night in Jul 2023

10/10 Excellent

Jay, Tauranga

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Reall lovely staff. Breakfast was great and family friendly place close to everything. I have a 3.5 year old on the autism spectrum and having the TV and other dangerous items in the room out of his reach was a godsend! Will definitely stay again!
Stayed 1 night in Jul 2023

10/10 Excellent

Graeme

Stayed 1 night in Jul 2023

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great area easy access to town.
Stayed 2 nights in Jun 2023

10/10 Excellent

MALCOLM

Stayed 1 night in Jun 2023

10/10 Excellent

MALCOLM

Stayed 1 night in Jun 2023

6/10 Okay

Carrie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The property itself wasn’t bad. I only didn’t like how there was an open wardrobe in the bedroom. Everything was fine. My issue was when I phoned them. We had an emergency happen so had to quickly book a hotel room last minute (8 / 8:30pm). The booking was accepted. I then rang the hotel to say we would be running late by about 20 minutes due to this emergency. The person I spoke with had an attitude the entire call because their reception closes at 7 and it’s not a 24 hour hotel. I didn’t know this as the booking was accepted. She sighed heavily and everytime she spoke had a snarky tone. At some point I said I can just cancel my booking. It wasn’t heard and she told me the key would be under the mat when we arrived. When we arrived, the key was under the mat but the door wide wide open to the outside.
Stayed 1 night in May 2023

10/10 Excellent

Pauline

Travelled with family and small children
Liked: Cleanliness, staff & service
Good amount of space in a room for family and kitchen facilitie were good.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jyotimala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the place , but if it would have been slightly less expensive that would have been awesome
Stayed 1 night in Apr 2023

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Taupo
Awesome place to stay. Friendly staff. Lady cooking breakfast was lovely. Great to have a spa bath and breakfast included in our price. Great location and will stay again. Very quiet and close to lake front.
Stayed 7 nights in Mar 2023

10/10 Excellent

Rangi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most friendly and kind service!! Room was very clean. The room layout was great. Will definitly stay again when visiting the area.
Stayed 1 night in Mar 2023

4/10 Poor

Stephen

Travelled with family
Disliked: Cleanliness
Carrying an American brand I would expect a higher quality than local inns. Perhaps someone left the windows open prior to our arrival, flying bugs were all over the ceiling. With a closer look I found spider webs at every corner of the ceiling. Overall the area seems fine but the cleanliness needs much improvement.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean room
Stayed 1 night in Mar 2023

8/10 Good

Alec

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to Lake Taupo's edge and 5 minutes walk to the CBD. Clean, tidy, spacious room with daily service. Self-contained kitchenette with coffees and teas. Very large bathroom with double spa bath. Free WIFI and parking available.
Stayed 3 nights in Feb 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent manager. Thank you very much!

6/10 Okay

Ian, Auckland

Travelled with family
Liked: Cleanliness, staff & service
Nice and handy and always clean
Stayed 1 night in Jan 2023

8/10 Good

Glenn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet room
Stayed 1 night in Jan 2023

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find location, quiet properly and very clean.

10/10 Excellent

Sebastian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location and setting.

6/10 Okay

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Handy to lake front and within walking distance to town
Stayed 1 night in Jan 2023