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Reviews of Le Chalet Suisse Motel Apartments

4 out of 5
Le Chalet Suisse Motel Apartments
3 Titiraupenga Street, Taupo, Waikato

Reviews

8.4

Very good

Rating 10 - Excellent. 184 out of 466 reviews" "
Rating 8 - Good. 197 out of 466 reviews" "
Rating 6 - Okay. 59 out of 466 reviews" "
Rating 4 - Poor. 22 out of 466 reviews" "
Rating 2 - Terrible. 4 out of 466 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, good value for money.
Stayed 1 night in May 2024

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you great week in Taupo , great place to stay
Stayed 4 nights in May 2024

4/10 Poor

Rob

Disliked: Staff & service, property conditions & facilities
Couch was hard as concrete, shower was poor, TV old, door to room jams. Not reccomended to stsy here
Stayed 1 night in May 2024

8/10 Good

Marlene

Business traveller
Liked: Property conditions & facilities
All of the above
Stayed 3 nights in May 2024

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities
Location is great but a bit noisy. The building is older and lacks soundproofing and is creaky. But still recommended.
Stayed 4 nights in Apr 2024

10/10 Excellent

Romika

Liked: Cleanliness, staff & service, property conditions & facilities
We loved how clean the property was. Close by to all the amenities walkable distance. Amazing views. The only negative comment i would say is the stairs. The stairs were very steep. It would be difficult for elderly people going up and down the stairs as the rooms are upstairs. I had my toddler and i was continously worried just in case she fell down the stairs. A suggestion would be to have a protective gate or door of some sort for safety. Otherwise, everything else was amazing. Would definitely stay again :)
Stayed 1 night in Mar 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to take your family, especially if you wanted to go fishing. The owner was very friendly and helpful.
Stayed 1 night in Mar 2024

8/10 Good

Martin

Stayed 2 nights in Mar 2024

4/10 Poor

Bex

Travelled with family
Disliked: Cleanliness
Room was average, however the bathroom hadnt been cleaned properly in a long time. Hair around the edges of the floor that wasnt ours and mould in the shower. Cutlery provided was filthy and lipstick marks on glasses. We paid for an extra person and the pull out sofa bed was as hard as rocks
Stayed 1 night in Mar 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing staff. Walkable to everything, roomy and full kitchenette facilities. Good WiFi and lots of room inside.
Stayed 4 nights in Feb 2024

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service
Very convenient location. Great view
Stayed 2 nights in Feb 2024

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to town
Stayed 2 nights in Feb 2024

8/10 Good

Alisha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice!
Stayed 1 night in Feb 2024

6/10 Okay

carel

Stayed 1 night in Feb 2024

10/10 Excellent

Rongxin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ranjan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is closer to the main centre and the view and access to the lake is just within 3 min.
Stayed 2 nights in Jan 2024

4/10 Poor

Chris

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We spent one night in the one bedroom unit (upstairs bedroom, downstairs kitchenette and additional bed). Overall, the feel is that of a budget motel. No 'Suisse' feel at all, apart from perhaps the outside facade, which really needs a cosmetic overhaul. Nice spa pool and a decent size outdoor pool. Interaction with owner operators (?) was very brief and fairly matter of fact. No friendly 'where have you guys come from' or other pleasantries that make guests feel welcome. Walls to adjoining units very thin, we heard the neighbours shouting at 4am as if they were in our unit. Parking is very tight with little room to manoevre.
Stayed 1 night in Jan 2024

6/10 Okay

Justin

Travelled with family
Disliked: Staff & service
property needs some tlc it’s very tired. bathrooms are terrible and the deck around the property needs attention lots of nails are popping out. don’t walk to the pool barefoot
Stayed 2 nights in Jan 2024

10/10 Excellent

yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Dong

Travelled with family and small children
Liked: Cleanliness, staff & service
I love the room and location, and kitchen floor The view should be 10 point lack by council tree blocking all the lake view otherwise is enjoyable to stay.
Stayed 1 night in Dec 2023

8/10 Good

Seung

Travelled with partner
Liked: Staff & service
The rate is good but it seems a bit tired conditions.
Stayed 1 night in Dec 2023

10/10 Excellent

Kaye

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a lovely place, close to town, felt luxurious. Willbe back again! Thanks.
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay. Close to everything.
Stayed 3 nights in Dec 2023

8/10 Good

MALEK, Boston

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cleaning staff, kitchen and appliances, dining area and patio furniture, free parking, center location near the lake. We did not like the lack of shelves and hangers in the bathroom, front door hard to open, chairs and loveseat to watch TV are small.
Stayed 3 nights in Dec 2023

2/10 Terrible

Mark

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Paid over $200 for a night for apartment that had very wet and damp carpet upstairs in the bedroom, big area, Apartment 12. Absolutely stunk, and at 10pm was too late to ring to change it. Management admit there was a roof leak 2 days prior and still let it out in that condition, which is not on. After complaining in the morning, was told manager not there and would ring me, i had to ring him at 7pm that night as no follow up and he begrudgingly gave us a $50 discount. The apartment should not have been made available, but clearly was, and was not fit for purpose at all.
Stayed 1 night in Dec 2023

8/10 Good

Ed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel except the water pressure in the shower is terrible. Which one is looking forward to after travelling.
Stayed 1 night in Nov 2023

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Spaciousness and location....bed very comfortable.
Stayed 3 nights in Nov 2023

8/10 Good

Waveney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The chalet had everything we needed, was very clean, serviced daily. Very handy to everything, beautiful outlook. We enjoyed sitting on the deck and enjoying the surroundings. Would stay here again.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice basic accommodation
Clean, tidy room with kitchenette, sofa, dining table and tv. A very well stocked kitchen for cooking, fridge, kettle, pans and a coffee plunger. Nice comfy big bed with quality linens, good shower and clean modern bathroom. Location is a 2 minute walk to the lake,(uncovered) allocated parking on site. Many restaurants and bars within a 10 minute walk. Check out, 10am.
Stayed 1 night in Nov 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to lakefront, and shops and cafes
Stayed 1 night in Nov 2023

10/10 Excellent

Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town and the lake. Friendly staff. The unit was clean and tidy
Stayed 2 nights in Nov 2023

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Location was brilliant for the town and touring awesome view off the lake , the only down side was the pressure on the shower head being
Stayed 3 nights in Nov 2023

8/10 Good

Jed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use some maintenance on the deck and around the pool otherwise the rooms are good. Tvs could be updated.
Stayed 1 night in Oct 2023

10/10 Excellent

Maan Al

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very hood location, near to restaurants, cafes and shopping center, property is outdated and needs some upgrades. We had an amazing lake view as the motel located at waterfront just few steps from the lake.
Stayed 2 nights in Oct 2023

8/10 Good

Brett

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2023

8/10 Good

cara

Stayed 1 night in Oct 2023

10/10 Excellent

Bevan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 1 night in Oct 2023

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything just great 👍
Stayed 2 nights in Oct 2023

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great local but noisy
Nice enough room , but being on a main road corner the trucks were a pain
Stayed 1 night in Oct 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very friendly, comfortable and clean and great location. Booked last minute but that wasn't a problem.
Stayed 1 night in Oct 2023

10/10 Excellent

Vaipito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend and would stay there again
Stayed 2 nights in Oct 2023

8/10 Good

Leah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was well priced and clean. Staff were helpful and discreet. Very pleasant stay. Stairs to upstairs rooms were too steep and narrow.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the stairs in the two storey apartment as the steps were too shallow and would be exceptionally hard for the elderly.
Stayed 1 night in Sep 2023

8/10 Good

Shelley

Stayed 2 nights in Sep 2023

10/10 Excellent

Sonja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff and only a short walk to restaurants and shops.
Stayed 1 night in Aug 2023

8/10 Good

Amiria

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Great location if you want to be close to shops / restaurant. A bit noisy for us. I wasn’t impressed waking up with 15 bug / insect bites after the first night. Which ruined my stay. I’ve never had this from any of my other stays in Taupo.
Stayed 3 nights in Jul 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by lake taupo
Stayed 2 nights in Apr 2023

6/10 Okay

Steven

Stayed 2 nights in Apr 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023