Terrace/patio

Reviews of Anchorage Resort Taupo

3.5 out of 5
Anchorage Resort Taupo
346 Lake Terrace, Taupo

Reviews

9.6

Exceptional

Rating 10 - Excellent. 440 out of 575 reviews" "
Rating 8 - Good. 121 out of 575 reviews" "
Rating 6 - Okay. 10 out of 575 reviews" "
Rating 4 - Poor. 4 out of 575 reviews" "
Rating 2 - Terrible. 0 out of 575 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed overnight on business. Loved the convenient location, plenty of parking and a spacious clean room. I'll be back!
Stayed 1 night in May 2024
Response from Peter on 2 May 2024
Thank you TracyWe will let the team know and appreciate the time taken stay with us

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Anchorage Resort. We had the room above the reception area and the views were amazing! The hot tub was also wonderful in the evening.
Stayed 2 nights in Mar 2024
Response from Peter on 1 Apr 2024
Room 18 is amazing and so pleased you loved it!

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room overlooking the lake. Friendly, helpful hosts. Will stay again.
Stayed 1 night in Jan 2024
Response from Peter on 1 Apr 2024
Thank you Deborah

10/10 Excellent

Hardik

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and peaceful environments in and out.
Stayed 1 night in Jan 2024
Response from Peter on 1 Apr 2024
thank you so much

10/10 Excellent

Seung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and Tidy place to stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Wen, McDonough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay for holiday breaks. Premium beding and clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Miles

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great holiday destination, made for families. Pool facilities were perfect too. Will be back.
Stayed 2 nights in Dec 2023
Response from Peter on 18 Dec 2023
Thank you for lovely review Miles , see you again soon :)

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
US visitors in NZ
Excellent location and staff. Very friendly and helpful.
Stayed 1 night in Dec 2023
Response from Peter on 16 Dec 2023
Thank you Michael, enjoy the rest of your travels :)

10/10 Excellent

Sarah, Bushland Beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Peter on 14 Dec 2023
Hi SarahThank you for your review, hope to see you again soon :)

10/10 Excellent

Donnell

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at this Resort. Peter and Claris were great hosts, very helpful and friendly. Beaut little spot, everything was there. Great rooms, lovely spa and swimming pool. We went as a family group and would definitely go back again.
Stayed 3 nights in Dec 2023
Response from Peter on 12 Dec 2023
Thank you so much for the lovely review, see you again soon :)

10/10 Excellent

danhua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property right next to the lake . The room was clean and the staff was super friendly. Will definitely come back again.
Stayed 1 night in Dec 2023
Response from Peter on 12 Dec 2023
Thank you very much Danhua, see you another time soon :)

8/10 Good

Qingmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Peter on 12 Dec 2023
Thank you Qingmin :)See you again soon

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Peter on 12 Dec 2023
Thank you David :)

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful host and venue
Highly recommended accommodation. Host was fabulous, venue is very comfortable, great location.
Stayed 1 night in Nov 2023
Response from Peter on 27 Nov 2023
Thank you

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 3rd booking here - mostly good, needs updating
This hotel just out of Taupo is a great place to stay to get away from the tourist trap and it's only a short distance to the city. The view of the lake is right in front, the hot spa is perfect, the service was friendly and efficient. The room was great, bed comfortable, facilities just right. But it does need an upgrade - very tired looking. Would still recommend for a stay.
Stayed 1 night in Oct 2023
Response from Peter on 27 Nov 2023
Hi LizThanks for your comments, see you again soon

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly host and clean and tidy room
Stayed 2 nights in Nov 2023
Response from Peter on 27 Nov 2023
Hi Aaron, thank you for your review :)

10/10 Excellent

Chris

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay. Room fantastic view. Very clean and tidy.
Stayed 2 nights in Nov 2023
Response from Peter on 12 Nov 2023
Thanks Chris for your review :)

6/10 Okay

Chris

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Peter on 12 Nov 2023
thanks Chris

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to town awsome owner's made us feel welcome
Stayed 1 night in Oct 2023
Response from Peter on 9 Nov 2023
Fantastic! Thank you so much and it was my pleasure

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Anchorage, neat and tidy with just what you need, well kept with a lovely pool and spa area.
Stayed 4 nights in Oct 2023
Response from Peter on 9 Oct 2023
Thank you for your lovely review, see you again soon.. :)

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for families. Lovely staff
Stayed 4 nights in Oct 2023
Response from Peter on 5 Oct 2023
Hi CatherineThanks for the lovely review, hope to see you again :)

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool access. Friendly staff.
Stayed 4 nights in Sep 2023
Response from Peter on 4 Oct 2023
Hi RobThank you for your great feedback, see you again soon :)

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Peter on 25 Sept 2023
Hi Kevin, thanks for your review, see another time soon :)

8/10 Good

Renee

Stayed 1 night in Sep 2023
Response from Peter on 4 Oct 2023
Hi ReneeThanks for your feedback , hope to see you again soon :)

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool and spa pool. I enjoyed the view from our room. Next time I will take a children’s bike. I assumed they would have smaller bikes as well as adult for hire being a family resort. House keeping was of a very high standard. Excellent family accommodation.
Stayed 2 nights in Sep 2023
Response from Peter on 16 Sept 2023
Thanks Nicole for your feedback, see you next time :)

10/10 Excellent

Jackie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelling for work with a colleague recently and was pleased to find this motel that offered 2 bedrooms with a queen bed in each - didn’t have to toss a coin for the room with 2 singles. The hotel was easy to find, warm welcome in reception, and across the road from the lake. The room was well-appointed, clean, and spacious. Shower over the spa bath had good pressure and there are extra towels on offer. Not much road noise considering its location. The beds were comfy and extra blankets on hand. Kitchen has cooking facilities and a microwave and decent cups for your morning coffee. Really enjoyed our stay, happy to recommend, and we hope to return again.
Stayed 1 night in Sep 2023
Response from Peter on 12 Sept 2023
Thanks you very much Jackie for your lovely comments, hope to see you again soon :)

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Spa was enjoyable. Rooms big and comfortable
Stayed 1 night in Aug 2023
Response from Peter on 12 Sept 2023
Thank you Jason, see you again soon :)

10/10 Excellent

Kharen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super love our stay will come back again
Stayed 1 night in Aug 2023
Response from Peter on 28 Aug 2023
Hi Kharen, thank you and see you again soon. :)

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The large outdoor hot soak pool a winter treat. The owners go over and above to make this accommodation one of the best in Taupo. Large bedroom, bathroom with shower and kitchenette dining /lounge with great views overlooking the lake. Walk across the road for a easy lake walk.
Stayed 2 nights in Aug 2023
Response from Peter on 25 Aug 2023
Thank you Theresa, glad you enjoyed your stay, see you again soon :)

10/10 Excellent

Raksha

Liked: Cleanliness, staff & service, property conditions & facilities
The person who checked us in was amazing. Such a great manner and so informative.
Stayed 1 night in Aug 2023
Response from Peter on 25 Aug 2023
Thank you very much Raksha, see you again soon :)

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly and helpful staff, nice location and ammenities.
Stayed 1 night in Aug 2023
Response from Peter on 7 Aug 2023
Thanks you Barry for your nice comments. See you next time :)

10/10 Excellent

Sophie

Liked: Cleanliness, property conditions & facilities
Really friendly at reception and everything with the stay ran smooth. Thank you
Stayed 1 night in Jul 2023
Response from Peter on 4 Aug 2023
Thanks Sophie, See you again soon.

10/10 Excellent

Teresa, Auckland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view from our room facing the lake. Pools were a huge hit with the kids. Only downside was some construction happening next door on the saturday.
Stayed 2 nights in Jul 2023
Response from Peter on 21 Jul 2023
Hi Teresa, Thank you for your review, hopefully the house next door will be finished soon, see you next time :)

10/10 Excellent

Wenxin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10 experience
Beautiful view of Lake Taupo from the the apartment. Rooms are spacious and very clean. Although not luxurious it’s quite new and modern. The pool and spa are very clean, temperature is just perfect. The manager Peter is very friendly and helpful. He even upgraded us from 2 bedroom apartment to 3 bedroom apartment. Will come back for sure
Stayed 1 night in Jul 2023
Response from Peter on 21 Jul 2023
Hi Wenxin Thank you for your lovely review :) See you again soon.

8/10 Good

Losi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from Peter on 21 Jul 2023
Thank - you :)

10/10 Excellent

saad

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Right next to lake Taupo.. the room was amazing including spa tub. Five minutes drive from downtown and restaurants. Highly recommended
Stayed 1 night in Jul 2023
Response from Peter on 17 Jul 2023
Hi SaadThank you for your great feedback :)

10/10 Excellent

Leena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location great service perfect view
Stayed 4 nights in Jul 2023
Response from Peter on 16 Jul 2023
Thank you Leena :)Look forward to seeing you again

10/10 Excellent

Sean

Stayed 2 nights in Jul 2023
Response from Peter on 6 Jul 2023
thank you Sean

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean rooms & facilities, we cooked our meals in the kitchen with ease, loved the hot pools, was great to relax in after the long drive. Hosts are very friendly and welcoming. A
Stayed 1 night in Jun 2023
Response from Peter on 30 Jun 2023
Hi MathewThank you for lovely comments , see you again soon..

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Fabulous two night stay - great amenities, warm and comfortable with amazing shower pressure. Thoroughly enjoyed our stay thanks.
Stayed 2 nights in Jun 2023
Response from Peter on 30 Jun 2023
Hi KayThank you for your lovely review :) , see you again soon..

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Peter on 21 Jun 2023
Hi Robert Thank you very much

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Peter on 21 Jun 2023
Hi Bella Thank you for your review, see you next time..

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Location Ample Parking. Clean, warm rooms. Lovely outdoor area with BBQs & Pool.
Stayed 1 night in May 2023
Response from Peter on 11 Jun 2023
Hi Maria , thank you for your feedback :)

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Peter on 5 Jun 2023
Hi Mark Thank you and see again soon .

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy and good value
Stayed 1 night in Jun 2023
Response from Peter on 4 Jun 2023
Thank you for your feedback, see you again soon:)

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great space to make our base for the weekend hot pool was fabulous after big days at dancing competitions
Stayed 2 nights in May 2023
Response from Peter on 15 May 2023
Love the hot tub! Thank you

10/10 Excellent

Avril

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Good roomy unit and good shower. Nice hot tub. Justacross the road from thexwalkway around the lake. Serviced daily
Stayed 5 nights in Apr 2023
Response from Peter on 15 May 2023
Thank you Avril

10/10 Excellent

GRAHAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My two children and I loved our stay at the Anchorage. We actually ended up staying an extra night and what turned out to be our fourth night there. The Manager was really helpful and went the extra mile to accommodate us or to offer friendly local advice. We would definitely stay there again.
Stayed 3 nights in Apr 2023
Response from Peter on 15 May 2023
Thank you so much Graham

10/10 Excellent

alana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice spot, nice staff, overall very happy, would go back!
Stayed 5 nights in Apr 2023
Response from Anchorage on 14 Apr 2023
thank you

10/10 Excellent

annie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is facing the lake, very good view and comfortable, and I can easily run along the lake path opposite to the hotel. Very convenient and nice staff.
Stayed 1 night in Mar 2023
Response from Anchorage on 14 Apr 2023
thank you