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Reviews of Luckynews Classic Hotel

3 out of 5
Luckynews Classic Hotel
No.24, Jieshou Road, Taoyuan District, Taoyuan City

Reviews

7.6

Good

Rating 10 - Excellent. 26 out of 92 reviews" "
Rating 8 - Good. 36 out of 92 reviews" "
Rating 6 - Okay. 23 out of 92 reviews" "
Rating 4 - Poor. 4 out of 92 reviews" "
Rating 2 - Terrible. 3 out of 92 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

HONG QUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free airport transfer!
Free airport transfer!
Stayed 1 night in Jun 2018

8/10 Good

Shu Ying, Singaopore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel walkable distance to shopping malls, also very quiet because of sound proof windows. Staffs were friendly and free shuttle to airport is useful.
Stayed 1 night in Mar 2018

8/10 Good

Huana

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

DK, USA

Liked: Staff & service, property conditions & facilities
Great location; good value
The staff was great. A complimentary breakfast every morning was a nice touch. I had a hard time keeping warm in my room, however. There was no heat and I didn't bring appropriately warm clothes...
Stayed 3 nights in Mar 2018

8/10 Good

Jason, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the town
Nice staff,willing to wait for us total 11 person after been delay about 1 hour in imegresen check point in the airport.
Stayed 1 night in Feb 2018

2/10 Terrible

Haresh, Sunnyvale, CA

Disliked: Room comfort
Terrible. Waiting for refund since November 2017.
I booked through Expedia,7 nights from Nov 28, 2017 to Dec 5, 2017, with “pay at hotel”. At check in on Nov 28, my credit card was charged for full amount of NT$ 13,360 (USD 445.21) at reception. On first night I was not able to sleep due to traffic from flyover next to my room window. Decided to check out next morning, Nov 29. Informed both Expedia, hotel manager on duty. Was told by hotel I will be charged for 2 nights including 1 night penalty. I have not received refund yet for remaining 5 nights. Called hotel in December 1st week and was told to work through Expedia. Called Expedia support. Expedia reached out hotel and was told that I was charged for two night only. Since this is not true, I emailed my 7 nights billing receipts to Expedia that were sent to hotel. Since then multiple follow ups with hotel by Expedia, but hotel is not responsive. No response to emails, and hotel managers, Mr. David Wei and Mr. Gu keeps telling Expedia that I was charged by two night only. Not further resolution. I called hotel directly again in January 2nd, 2018 and Mr. Gu told me that they will refund 5 nights , but will take longer. No timeline. I reached Expedia again January 10th, and also 11th. Each day Expedia supervisor called hotel but still was not able to get resolution from hotel on refund. Expedia has been helpful following up, but hotel management is just not responsive to resolve the case. -Haresh
Stayed 7 nights in Nov 2017

10/10 Excellent

Phoon, Malaysia

Liked: Cleanliness, staff & service, room comfort
Excellent service and free airport shuttle
They provide take away breakfast and it was very convenient for us as we left early in the morning to catch our flight.
Stayed 1 night in Dec 2017

8/10 Good

Mary Ann Liza

Liked: Cleanliness, property conditions & facilities, room comfort
Tastefully designed room with Free shuttle
The room was well kept and generously offered toiletries with disposable towels, too. Quiet area in spite of being next to a flyover. Walkable to nearby malls and downtown area roughly 500-60O meters. Downside : I did not receive my early morning wake up call at 0230h. I could have missed my flight. The shuttle was driven by abled middle-age Taiwanese guy who could speak fluent English. He knew how to keep me company during the half-an hour drive. Commendable driver!
Stayed 1 night in Oct 2017

4/10 Poor

Serge, Toronto

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing
Small room, no shower curtains for the bath, breakfast minimal, coffee good, staff very nice and tryng their best; I had specified close to airport, hotel about 30 kms away but with free shuttle and this worked fine. Nothing in the vicinity of hotel; if you're going thru TPE bettervget closer to airport.
Stayed 1 night in Oct 2017

10/10 Excellent

Catherine, China

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Affordable; Cleanliness: Pleasant; Not as close to the airport as I had anticipated, but there were no problems with the free shuttle in the morning, as promised! Very happy.

6/10 Okay

Mei

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Facilities: Tired, Old; Value: Average price; Service: Respectful, Friendly, Courteous; Cleanliness: Filthy, Smelly, Grubby;

8/10 Good

Guest

Liked: Cleanliness, staff & service
Free airport shuttle is great and necessary
One night stay for airport layover, very convenient for walk to train station and ride the train to Taipei. Very helpful front desk staff. Will use it again.

10/10 Excellent

jp, seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short stay
This hotel transportation service is wonderful, they take you to airport and rail station and even pick you up. The only minor issue is the location which is hard to find and a little bit far away from main high way. For the room fee we pay, this is a great place.

10/10 Excellent

Jessica, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Economical; Service: Go the extra mile; Cleanliness: Pleasant; Free wifi and free drop off to nearby train station or airport

6/10 Okay

Verified traveller

Liked: Staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple Hotel, but clean & comfortable. Lovely friendly lady at reception when we arrived, who spoke wonderful English.

6/10 Okay

M., Kansas, USA

Liked: Cleanliness, staff & service
OK hotel for a short stay
The room was old and can use new carpeting. Don't appreciate seeing a pack of condom in the desk drawer. It seems to downgrade the hotel. The steps leading up to the lifts proves to be very troublesome. The staff are extremely polite and very helpful. Pick up and drop off service is a definite plus. Breakfast was excellent.

6/10 Okay

Jamie

Liked: Cleanliness, staff & service
The staff is very polite and friendly. But the breakfast is not attracted. If you are only stay overnight before leaving Taiwan. Then this hotel is fine.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Love the breakfast. Free transport to airport is a big plus.Convient location to train station.

8/10 Good

Mika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice but extremely difficult to find
The best with this hotel is service and the effort the working people are making there. The rooms are modern and everything works. They bring the modest breakfast to the rooms, because they have no cafeteria space. I walked to the hotel by foot from the Taioyuan station, which was a nightmare. Even the tourist information at the station placed the hotel in the wrong place in the map. Your best choice is to go to in front of the Taioyuan station and call the hotel for the free shuttle to pick you up from there. They can also take you back there and in the nearby areas in the morning for free.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
LuckyNews Classic Hotel - in Taoyuan
I was very surprised to walk into my hotel room and find a curtain but NO window! That and the hole in the shower wall really bothered me and my friend. It seemed that the other rooms had window (maybe it was because I booked it through this website instead of through the Hotel itself) but beware of now windows and this difficult-to-find location.

6/10 Okay

CKCKCK, United States

Liked: Staff & service
Disliked: Cleanliness, room comfort
Overnight transit hotel
The elevator area seems to be raised on every floor. You have to carry your luggages up a few big steps to get to the elevator at the lobby and down a few steps on the guest floor. It was weird that many of the guestroom doors were wide open when we checked in (at 10p.m.), including ours, and so upon entering the room we checked the room carefully to make sure it was safe to close the door behind us. There were stains all over the carpet in the room, some spots were even wet. The room felt quite musty. There were no free hotel shuttles to and from the airport or the HSR (High Speed Rail) as some have previously stated. It costs NT300 (approx. US$10) per room from the hotel to the airport and travel time is about 30 mins. Good things about this hotel are: Front desk staff is friendly and speaks good English. Complimentary breakfast (eggs/ sandwiches/ juice etc.) is delivered to your room at the time of your choice starting as early as 5:30a.m. In-room complimentary wi-fi available. A computer and a printer are available for use at the lobby,

10/10 Excellent

Stella, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover
We stayed at this hotel for a one night transit stopover. Airport pickup and drop off were useful, room was tidy and spacious, and a takeaway breakfast was provided. Staff were friendly and directed us to a nearby yummy restaurant for dinner.

10/10 Excellent

dorothy, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luckynews Classic hotel, taiwan
Good location for air travelers and convenient to get access to other parts of taiwan be it by trains or buses. Location wise is fantastic and the hotel provides shuttle service from airport to hotels and also from hotel to train or bus stations.

6/10 Okay

G.G., Malaysia

Disliked: Cleanliness
Luckynews Classic Hotel, Taipei
It was quite difficult to find the location of the hotel if not for the taxi driver's friends and GPS. There should be the hotel's name in Mandarin as the taxi driver could not read in English. The cushions on the bed need to be aired. It was a nice hotel if properly maintained. . I thank the management for providing us with breakfast at 5.30 a.m. as we had to check in at the airport at 6.00a.m.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent price for comfort and location.
This hotel is right in the center of Taipei with lots of shops and restaurants around. Room included facilities such as large jacuzzi with built-in TV and massage showers, which was better than the Sheraton in Hsinchu which we stayed in the following night. Breakfast was also included. Can't go wrong for this price.

10/10 Excellent

Ang, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service at front desk
The people at front desk are approachable. Breakfast delivered to your room, especially those who do not like to wake up early. Overall: Excellent.

8/10 Good

SpyderMaxi, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luckynews classic for comfort cosy environment
I only stayed for 1 night for transition purpose, so not much to say about the surrounding. A 10 min walk straight out of the hotel, will give you 3 shopping centres right beside Tainan train station. Pretty convenient. Hotel wise; 1. Comfortable and cosy. i give it 5/5. 2. Clean and well equiped with most essentials 3. TV reception was a bit off though 4. bathroom not sound proof, i could hear my neighbours bathing and dropping things now and then. was wondering why was there knocking sounds in the middle of the night. 5. breakfast could've been better with more choices. given the surrounding stores offer better breakfast. 6. friendly staffs, gladly give directions and tips on taking taxis and rates. I would recommend for short stays.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good shuttle service from airport/ high speed trai
Good shuttle service from/to the airport/high speed train. Good for price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from 喜星經典旅館經理 on 18 Jul 2018
您好，非常感謝您的肯定，期待您再次蒞臨。

8/10 Good

SHUNYI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from 喜星經典旅館經理 on 24 Jun 2018
您好，非常感謝您的肯定，期待您再次蒞臨。

10/10 Excellent

文堯

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
出國前住宿最佳首選
服務人員超讚，車輛接送桃機安全快速，早餐量多又豐富，整體CP值高到爆表。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
終始、親切な対応をしてくださいました。
早朝だったのですが、空港までの送迎をキチンと時間通りにしてくださいました。しかし、部屋のベッドの枕のにおいが少し気になりました。

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Not so bad for people who stay one night!
Location is not so good, but they can provide free transportation form THSR/TPE to Hotels.
Stayed 1 night in Mar 2018

10/10 Excellent

SHIHCHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
機能方便，接送方便
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Aiwa, 台灣

Liked: Room comfort
離市區近，交通方便，早餐是送到房間，非常豐盛。
隔音較差，被單有點破舊，空調有些許煙味。晚上睡覺會聽到馬路上的車聲。但是這個價格，整體而言CP值算高。我們是小家庭住宿，所以覺得還不錯！ 早餐真的很推薦，有蛋餅+蘿蔔糕、荷包蛋2顆、豬排三明治、薯餅、柳橙之2杯，可以吃很飽。樓下騎樓可以停機車，騎車去桃園車站或是桃園夜市都很近喔！
Stayed 1 night in Feb 2018

10/10 Excellent

selena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

CharLin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
出國前打好選擇
因為我跟朋友早上4:30要到桃園機場，許多民宿跟旅館的接機沒這麼早！是看到喜星的接機是從4:00開始才選擇這家飯店 但沒想到服務人員態度很好，還有接送到飯店的服務、早上這麼早去機場一般就是放棄早餐，但居然備餐盒給我們去機場吃（還是熱的），加上地點近桃園火車站，覺得是出國搭機的好旅館選擇！
Stayed 1 night in Nov 2017

8/10 Good

akira, 千葉県船橋市

Liked: Staff & service
空港から近いホテル
翌日帰国の際早朝便のため、空港から近いので利用しました。 無料で空港まで送ってくれて、なおかつ空港で食事できる朝食まで用意してくれありがたかったです。 フロントの人も日本語を話せるので安心できました。 ホテルの周りの桃園や中歴は繁華街なので夜市があったりと楽しめます。
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

住宿
機場接送要提早預約，不然有可能無法搭乘，送機還提供早餐很棒，隔音沒有很好，附近吃的也很少
Stayed 1 night in Oct 2017

8/10 Good

lun

Liked: Property conditions & facilities, room comfort
機場免費接送
住宿感覺還可以，早餐有素食的超貼心！免費的機場接送真的太讚！人員也很熱心幫忙我拿行李！真的很謝謝，下次出國一定會住這。
Stayed 1 night in Oct 2017

6/10 Okay

トリマカシ, バリ

Liked: Staff & service
空港に近いホテル
必要にして十分。値段も納得。早朝の空港への送迎も無料。桃園駅（新幹線の駅ではない）にも近いから繁華街にも歩いて行ける比較的便利な立地。フロントも親切。日本語はダメかも。ランドリーも有料だが自由に使えるので洗濯もできる。 ただ台湾のホテルは全部そうかもしれないが、冬は部屋が寒い（異常気象かもしれないが）そのためふとんも薄い。

6/10 Okay

Verified traveller

Liked: Staff & service
地點比較偏遠,在快速道路旁,但蠻安靜的 附近的用餐機能較不佳
桃園飯店這樣算不錯的

6/10 Okay

aki

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service
ホテルスタッフは素晴らしかった
桃園空港トランジットで１泊要、台北では台湾名物を食べるだけ,というかなり限定的な目的で且つ宿泊費を安く抑えたいなら、このホテルは候補の一つにしてもいいかも。私の今回の旅先はバンコクでしたが、エアがチャイナエアラインだったので、どうしてもディンタイフォン本店のショウロンポウが食べいという理由だけで、帰りに台北で１泊ストップオーバーしました。まずホテルの位置は、桃園市内ですが空港から車で30～40分とあまりアクセスがよくありません。なお、ホテルの空港送迎サービスですが、このホテルのホームページで直接予約した場合は無料だそうですが、ホテル予約サイトなどから予約した場合、片道300NTD必要ですので注意してください。ただ、ホテルから台鉄の桃園駅まで歩いて7～8分、桃園駅から台北駅までは急行で20～30分なので、ホテルに荷物を置いてちょっと台北まで気軽に出かけることが可能です。ホテルは決して不潔ではありませんが、古さは否めません。部屋でくつろごうなどとは思わず、トランジットのためと割りきりが必要です。ホテルスタッフは、フロント、空港送迎ドライバーとも良い対応で大変好印象を持ちました。長文になりましたが、結論としては、このホテルは値段がリーズナブルでアットホームなサービスも好印象ですが、台北市内での滞在もそこそこ満喫したいなら、少し高くても台北市内のホテルに行くべきですね。またトランジットのためだけならもっと空港近くのホテルを探したほうが良いように思います。ホテルスタッフの方々が良い人たちだっただけにあまりネガティブなコメントはしたくありませんが、場所だけは「中途半端」だと感じました。海外で旅慣れている人、既に訪台経験をお持ちの方はどうぞ。そうでない人にはあまりお勧めしません。といったところでしょうか。

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service