Exterior

Reviews of El Pueblo Lodge

2 out of 5
El Pueblo Lodge
412 Paseo Del Pueblo Norte, Taos, NM

Reviews

9.6

Exceptional

Rating 10 - Excellent. 901 out of 1118 reviews" "
Rating 8 - Good. 180 out of 1118 reviews" "
Rating 6 - Okay. 14 out of 1118 reviews" "
Rating 4 - Poor. 15 out of 1118 reviews" "
Rating 2 - Terrible. 8 out of 1118 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in a lot of corporate hotels for work. They are clean, dependable, and boring. When I travel for fun, I try to find distinct, clean, fun (and cheap) hotels. This place was a win. It is definitely very old, but it is clean and well kept. We loved having a pool and hot tub. The included breakfast was great (those tamales were fantastic) and the overall feel was a throwback to those lost days of Americana. I’d definitely stay again.
Stayed 1 night in May 2024

10/10 Excellent

Paul, Minnetonka

Travelled with partner
Liked: Amenities
Great breakfast and location
Stayed 4 nights in May 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Comfortable room that honors its New Mexico heritage. Good breakfast that was really cooked on site, not served out of a microwave.
Stayed 2 nights in May 2024
Response from Jerome, Front Desk Agent on 26 May 2024
Dear James, We are pleased to know that you enjoyed your stay with us. We appreciate your feedback and are glad you chose El Pueblo Lodge for your visit. We hope to see you again! Thanks and Regards

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best breakfasts
Stayed 1 night in May 2024
Response from Jerome, Front Desk Agent on 25 May 2024
Dear Paul, thank you for your wonderful 5-star review! We’re delighted that you found our breakfast to be one of the best! We hope to host you again sometime in the near future.Best regards

8/10 Good

Angie

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Jerome, Front Desk Agent on 25 May 2024
Dear Angie,Thank you for sharing your feedback! We appreciate your thoughtful review. While we’re glad to hear that your overall experience was positive, we’re always striving to improve. Your 4-star rating motivates us to continue enhancing our services.We’d love to learn more about how we can make your next stay even better. If there are specific areas where we can address any concerns, please feel free to share them with us. Our goal is to ensure that every guest has a memorable and comfortable stay.Thank you for choosing our hotel, and we hope to welcome you back soon. Safe travels!Warm regards,

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is outstanding
Stayed 3 nights in May 2024
Response from Jerome, Front Desk Agent on 25 May 2024
Dear Eleanor,Thank you for taking the time to share your feedback! We’re thrilled to hear that you had a fantastic experience during your stay. Our team works hard to ensure that every guest feels comfortable and well taken care of.We appreciate your 5-star rating and hope to welcome you back soon. Safe travels!Warm regards

10/10 Excellent

Emily

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our king size room was very large with a fold out couch and a table with three chairs. The kitchenette area had a large countertop and a shelf above. Plenty of storage. Friendly staff.
Stayed 2 nights in May 2024
Response from Sylvia on 23 May 2024
Thank you for the great review! Happy Travels

10/10 Excellent

Michael, Ottawa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique
Stayed 1 night in May 2024
Response from Jerome, Front Desk Agent on 22 May 2024
Dear Michael,Thank you for taking the time to leave us a 5-star review! We’re delighted to hear that you found our hotel to be unique.We pride ourselves on offering our guests a distinctive experience, and it’s rewarding to know that it resonated with you. We’d love to hear more about what made your stay special, and we hope to continue providing you with exceptional service in the future.Looking forward to your next visit!Best wishes

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property! The grounds are immaculate! The staff are so friendly and helpful. Our room was very large, clean and the beds were extremely comfortable! The breakfast is unbelievable!! So many choices from eggs, sausages, potatoes, biscuits and gravy, burritos and tamales!! Actually had a kind woman who refreshed coffee as needed. We would highly recommended this property!
Stayed 2 nights in May 2024
Response from Sylvia on 21 May 2024
Thank you for the awesome review! We are very happy that you enjoyed your stay.Happy Travels

10/10 Excellent

Dalila

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel you won't be disappointed!
Stayed 1 night in May 2024
Response from Kim on 20 May 2024
Thank you for the high score and your kind words! We are happy you had a wonderful stay that met your expectations. We hope to see you back again soon!

10/10 Excellent

Christine, Westfield

Liked: Cleanliness, staff & service, amenities
Good location. Good free breakfast
Stayed 3 nights in May 2024
Response from Jerome, Front Desk Agent on 20 May 2024
Dear Christine,Thank you so much for your wonderful review and for giving us a perfect score! We’re thrilled to hear that you enjoyed our convenient location and the complimentary breakfast. Our team works hard to provide a memorable experience, and your feedback is a delightful affirmation of their efforts.We look forward to welcoming you back to our hotel in the future. Until then, safe travels!Warm regards

10/10 Excellent

Francesca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the grounds and staff. The free breakfast was nice and the staff was exceptionally great.
Stayed 4 nights in May 2024
Response from Sylvia on 21 May 2024
Thank you for the shout out to the staff! we hope you visit again soon.Happy Travels

8/10 Good

Sunny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The tub needs grab ba on the inside wall.
Stayed 1 night in May 2024
Response from Jerome, Front Desk Agent on 17 May 2024
Dear Sunny,Thank you for your valuable feedback and for giving us a 4 out of 5 rating. We are glad that you chose to stay with us and appreciate you bringing the matter of the tub’s grab bar to our attention.Your safety and comfort are our top priorities, and we are immediately addressing the installation of a grab bar on the inside wall of the tub. We are committed to ensuring that all our guests have a comfortable and secure experience.We hope to have the pleasure of hosting you again and providing you with an even more satisfactory stay.Warm regards

10/10 Excellent

Sadhna, Mira Loma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and nice huge property. We had a very nice large room. The gardens around are nice: lot of sitting arrangements
Stayed 1 night in May 2024
Response from Jerome, Front Desk Agent on 17 May 2024
Dear Sadhna,Thank you so much for your wonderful review and the perfect rating. We are overjoyed to hear that you had a pleasant stay and enjoyed our great staff, spacious property, and the beautiful gardens. It’s heartening to know that the large room and the sitting arrangements contributed to your experience.We look forward to the opportunity to welcome you back to our hotel in the future.Warmest regards

10/10 Excellent

pat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from sylvia on 20 May 2024
Thank you for the perfect 5 out of 5!

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facility, big rooms.
Stayed 1 night in May 2024
Response from Jerome, Front Desk Agent on 13 May 2024
Dear Lynne,Thank you so much for your perfect score review! We’re thrilled to hear that your stay with us at El Pueblo Lodge was a 10 out of 10 experience. Our team works hard to provide a welcoming and comfortable environment, and it’s rewarding to know that we’ve succeeded in making your stay memorable.We would love to have the pleasure of hosting you again and ensure your next stay is just as delightful.Warm regards

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel a LOT and this the nicest Motor Lodge we have EVER stayed in. From the facilities to the wonderful (LARGE!) room with a fireplace (everything to make the fire provided) to all the outdoor activities to the AMAZING breakfast, this place surpasses anything in it's class. I mean, technically, it's a 2-star "level" motel, but what a 5-star place. I'd take this over the places I've stayed that cost twice as much anytime. Read the reviews, STAY here!
Stayed 1 night in May 2024
Response from Jerome, Front Desk Agent on 11 May 2024
Dear Gary,We can’t thank you enough for your exceptional review and the five-star rating! It’s truly heartwarming to hear that our Motor Lodge stands out as the nicest one you’ve ever stayed in, especially considering how much you travel.We’re delighted that you enjoyed our spacious rooms with the cozy fireplace, our range of outdoor activities, and the breakfast that left a lasting impression. We strive to provide an experience that exceeds expectations, regardless of our star rating, and it’s gratifying to know we’ve achieved that with you.Your recommendation means the world to us, and we look forward to the opportunity to welcome you back for another memorable stay. Until then, we wish you safe and happy travels.Warmest regards

8/10 Good

Lillian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Sylvia on 12 May 2024
Thank you for the great review!Happy Travels

10/10 Excellent

Susan

Pleasant stay
Stayed 1 night in May 2024
Response from Jerome, Front Desk Agent on 11 May 2024
Dear Susan,Thank you so much for your wonderful review and for giving us a perfect score! We’re thrilled to hear that you had a pleasant stay with us.Our team is dedicated to providing a welcoming and comfortable experience for all our guests, and it’s rewarding to know that we’ve succeeded in making your visit enjoyable.We hope to have the pleasure of welcoming you back in the near future. Until then, we wish you safe travels and many more delightful experiences.Warm regards

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
New Mexico charming with trees and bird song.
Stayed 1 night in May 2024
Response from Jerome, Front Desk Agent on 10 May 2024
Dear Kathryn,Thank you for your delightful review and the perfect rating. We’re so pleased that the charm of New Mexico, along with the tranquil ambiance of trees and bird song, contributed to a memorable experience during your stay.We strive to provide a serene environment that resonates with the natural beauty of our surroundings, and it’s heartening to know that we succeeded in making your visit special.We look forward to the pleasure of hosting you again soon for another peaceful retreat.Warmest regards

8/10 Good

Bruce Lee

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is older but the staff and breakfast make up for it. It’s located at the end of town but in walking distance to many places. The pool was out of order which was not expected but the gym was descent for the space provided for it.
Stayed 5 nights in May 2024
Response from Jerome, Front Desk Agent on 8 May 2024
Dear Bruce,Thank you for taking the time to leave us a review on Expedia. We’re glad to hear that our staff and breakfast offerings positively impacted your stay, and that our location provided convenient access to local attractions.We apologize for any inconvenience caused by the pool being closed for the season. We’re also pleased that you found our gym to be satisfactory for your fitness needs.We appreciate your understanding and hope to have the pleasure of serving you again.Warm regards

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Kat on 8 May 2024
Thank you for your feedback! Happy travels.

8/10 Good

MICHAEL

Travelled with group
Liked: Staff & service, property conditions & facilities
Helpful staff. Reasonable rate with hot breakfast. Breakfast has lots of variety including homemade burritos and tamales. Good coffee, welcome cookie and afternoon chips and salsa are a bonus. Loved the well maintained ground with lawn games. We had a two queen-bed room. My only complaint is the fridge/coffee maker station right in front of the bathroom door, makes the area too small to fit two people while walk in and out of the bathroom. I am petite size though. Bathroom needs to be updated.
Stayed 1 night in Apr 2024
Response from General Manager on 7 May 2024
Thank you for the kind remarks regarding our hotel. We always appreciate hearing guest's honest assessment of the property.

10/10 Excellent

Antonya

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful setting, great breakfast, dog friendly
Stayed 1 night in May 2024
Response from General Manager on 7 May 2024
Very glad you and your dog enjoyed your visit with us!

10/10 Excellent

Sandra, Cave Creej

A lovely throw back hotel. Love the grounds and decor. Breakfast was amazing Lovely and helpful staff. Great extras for children.
Stayed 1 night in May 2024
Response from Jerome, Front Desk Agent on 6 May 2024
Dear Sandra,Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed your stay at our lovely throwback hotel. Our team takes great pride in creating a memorable and comfortable environment for our guests.Grounds and Décor: We’re delighted that you appreciated the charm of our grounds and décor. It’s wonderful to know that the ambiance resonated with you.Amazing Breakfast: We’re glad you enjoyed our breakfast offerings! A good meal is the perfect way to start the day, and we’re pleased that it left a positive impression.Helpful Staff: Our team strives to provide exceptional service, and we’re thrilled that they were able to assist you during your stay. Your kind words will be shared with them!Great Extras for Children: Families are important to us, and we’re glad that our additional amenities for children made your stay even better. We hope the little ones had a fantastic time!Once again, thank you for choosing our hotel. We hope to welcome you back soon for another delightful stay. Safe travels!Warm regards

10/10 Excellent

julie

Stayed 1 night in May 2024
Response from Jerome, Front Desk Agent on 25 May 2024
We’re so grateful for your positive feedback.Your 5-star review means a lot to us.We hope to welcome you back sometime in the near future.Warmest regards,

10/10 Excellent

Maria, Wichita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay !!!love the breakfast !!
Stayed 1 night in May 2024
Response from Kat on 6 May 2024
Hello! Thank you for your great review! So glad you enjoyed our yummy breakfast! Hope to visit with you again soon!

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast
Stayed 1 night in May 2024
Response from Kat on 6 May 2024
Thank you for your review! So happy you enjoyed our awesome breakfast! Hope to see you soon!

10/10 Excellent

melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous motel! Gives motels a good name...
Stayed 1 night in May 2024
Response from Jerome, Front Desk Agent on 3 May 2024
Dear Melanie,Thank you so much for your wonderful review! We’re thrilled to hear that you had a fabulous stay at our motel and that we could contribute to the good name of motels everywhere. Our team works hard to provide a welcoming and comfortable experience for all our guests, and it’s rewarding to know that it made a difference in your travels.We look forward to welcoming you back on your next trip!Warm regards

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but wonderful!
Stayed 1 night in May 2024
Response from Sylvia on 2 May 2024
Thank you for taking the time to review us, and the perfect 5 out of five!

10/10 Excellent

Deanna

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. 10 min after we arrived my dog locked me out of the room. They got me right back in, recommend fed the best restaurant in town, Doc Martins, and even provided fresh baked chocolate chip cookies. I will definitely stay here again❤️
Stayed 1 night in May 2024
Response from Sylvia on 2 May 2024
Thank you for the Awesome review! We are soooo happy you loved your stay!Happy Travels

2/10 Terrible

Sherry

Disliked: Cleanliness, staff & service, property conditions & facilities
I never got to stay there. I was trying to book a night, & thought I had, but got a message saying that I needed to book longer. I sent them the message, but no refund had been issued. My card was charged because I book through Expedia. It was so frustrating. So I booked another motel and paid for it also!
Stayed 1 night in May 2024
Response from Kim on 9 May 2024
Hi Sherry You were successful in booking a 1 night reservation with EXPEDIA that you said you were " trying" to book. We have the reservation # from Expedia. We don't know who would have sent you a message ( we never saw it) saying you needed to book longer, we don't require multiple night bookings. Expedia did charge your credit card when you made the reservation with them and there was no indication of a cancellation. Your room was held for you on the date of the reservation per the valid booking in EXPEDIA.

10/10 Excellent

yael

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet!
Stayed 1 night in Apr 2024
Response from Sylvia on 2 May 2024
Thank you for the 5 out of 5!We hope you visit again soon!

10/10 Excellent

Lori

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very home like feel and was quiet and peaceful. Excellent breakfast
Stayed 1 night in Apr 2024
Response from Sylvia on 2 May 2024
Thank you for the perfect 5 out of 5! We are very happy you enjoyed your entire stay.Happy Travels

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from General Manager on 7 May 2024
Thank you so much for the great review!

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel breakfast 😊 unique motel with Southwest feel
Stayed 1 night in Apr 2024
Response from Jerome, Front Desk Agent on 30 Apr 2024
Thank you for your wonderful review, Ann! I’m thrilled to hear that you enjoyed our unique Southwest-inspired motel. Our team takes pride in creating a memorable experience for our guests, and it’s heartwarming to know that our hotel breakfast left a positive impression on you. We look forward to welcoming you back soon! If there’s anything else you’d like to share or any specific preferences you have for your next stay, feel free to let us know. Safe travels! Best Regards

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice layout.
Stayed 2 nights in Apr 2024
Response from Jerome, Front Desk Agent on 29 Apr 2024
Thank you, Richard, for taking the time to share your positive experience with us! We’re thrilled that you appreciated our hotel’s layout. Your feedback means a lot to our team.We hope to welcome you back soon for another enjoyable stay. Safe travels! Warm regards

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was the nicest I’ve experienced. The staff was excellent.
Stayed 4 nights in Apr 2024
Response from Jerome, Front Desk Agent on 27 Apr 2024
Thank you, James, for taking the time to share your positive experience! We’re thrilled to hear that you found the room to be exceptional and that our staff provided excellent service. At our hotel, we strive to create memorable stays for our guests, and your feedback encourages us to continue delivering top-notch hospitality. We look forward to welcoming you back soon! If there’s anything else you’d like to share or any specific aspects you loved, feel free to reach out.Safe travels and warm regards!

10/10 Excellent

subhash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable
Stayed 1 night in Apr 2024
Response from Kim on 26 Apr 2024
Thank you for the 5 stars, we are happy you were comfortable during your stay!

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and rooms. Excellent breakfast.
Stayed 2 nights in Apr 2024
Response from Jerome, Front Desk Agent on 26 Apr 2024
Dear Suzanne,Thank you for choosing our hotel and for sharing your delightful review! We’re thrilled that you found our property and rooms beautiful. Our team takes immense pride in creating a welcoming and comfortable environment for our guests.And as for breakfast, we’re delighted that it exceeded your expectations! A hearty breakfast is the perfect way to start the day, and we’re glad you enjoyed it.Your kind words mean a lot to us, and we can’t wait to welcome you back on your next visit. Safe travels, and see you soon! Warm regards

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Light over bathroom sink did not work. Dog hair all over the room and the bed.
Stayed 1 night in Apr 2024
Response from Kim on 25 Apr 2024
HelloWe are sorry you had a disappointing stay. Obviously, we failed in more ways that one. Staff has been notified of the shortcomings in the room you had. This is not our normal standard of care and this will be addressed with all staff. We appreciate the feedback as this will help us pinpoint problem areas. Again, please accept our sincere apologies.

10/10 Excellent

Lowell

Travelled with family
Everyone was exceptionally kind and attentive. The breakfast was by far the best of the 5 hotels we stayed at on this trip.
Stayed 1 night in Apr 2024
Response from Kim on 24 Apr 2024
Thank you for the kind review, we are happy your stay and our breakfast was 5 star! We appreciate the shout out to our wonderful staff as well! We hope you will be back again in the near future!

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Wonderful breakfast buffet. Friendly staff and clean room.
Stayed 2 nights in Apr 2024
Response from Kim on 24 Apr 2024
Thank you for the 5 stars and the great review, we are happy you had a nice comfortable stay! Thank you for the mention of our great staff as well! We hope you will visit us again soon!

8/10 Good

James

Travelled with family
Liked: Amenities
Loved the full breakfast Property is run down. Windows need replacing and cement in front of our door falling apart
Stayed 3 nights in Apr 2024
Response from Jerome, Front Desk Agent on 22 Apr 2024
Dear James,Thank you for taking the time to leave us a review and for choosing our hotel for your stay. We’re thrilled to hear that you loved our full breakfast offering!We also appreciate your feedback regarding the property’s condition. Please rest assured that we are actively working on improvements, including window replacements and repairs to the exterior of the hotel. Our guests’ comfort and experience are our top priorities, and we are committed to ensuring our facilities meet high standards.We hope to welcome you back in the future, so you can see the positive changes firsthand. If there’s anything more we can do to enhance your next stay, please don’t hesitate to let us know.Warm regards

10/10 Excellent

anamika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall good quality.
Stayed 1 night in Apr 2024
Response from Jerome, Front Desk Agent on 22 Apr 2024
Dear Anamika,Thank you for your wonderful review and for choosing our hotel for your stay. We are delighted to hear that you found the quality of our services to be good overall.Our team takes great pride in ensuring every guest has a comfortable and enjoyable experience, and your acknowledgment is truly appreciated.We look forward to the pleasure of welcoming you back in the future for another memorable stay.Warmest regards

8/10 Good

Yichang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
average local lodage
Stayed 2 nights in Apr 2024
Response from Jerome, Front Desk Agent on 21 Apr 2024
Dear Yichang,Thank you for taking the time to leave us a review on Expedia. We’re glad to hear that you found our local lodge to be satisfactory. We strive for excellence and would love to hear more about how we could make your next stay a five-star experience. Your feedback is invaluable to us.Warm regards

10/10 Excellent

Marilyn

Travelled with partner
Very comfortable room and bed. Quiet surroundings. Nice Mountain View.
Stayed 1 night in Apr 2024
Response from Jerome, Front Desk Agent on 20 Apr 2024
Dear Marilyn,Thank you so much for your wonderful review and for giving us a perfect score! We are thrilled to hear that you enjoyed the comfort of your room, the tranquility of our surroundings, and the beautiful mountain views.Our team works hard to provide a relaxing environment and it’s rewarding to know that we’ve succeeded in making your stay a memorable one. We hope your time with us has left you feeling refreshed and rejuvenated.We look forward to the pleasure of hosting you again in the future. Until then, we wish you safe and happy travels!Warm regards

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay in Taos
Stayed 2 nights in Apr 2024
Response from Kat on 19 Apr 2024
Thank you for your great review! Hope to visit with you again soon!

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rocking’ great breakfast!
Stayed 2 nights in Apr 2024
Response from Jerome, Front Desk Agent on 16 Apr 2024
Dear Gayle,We’re absolutely thrilled to hear that you had a ‘rocking’ great breakfast’ with us! Our Breakfast team works hard to provide a delicious and satisfying start to the day, and your praise is music to our ears.Thank you for sharing your breakfast experience, and we can’t wait to serve you another delightful breakfast on your next visit.Best regards

10/10 Excellent

Fort

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old place that has been maintained over the years & not unnecessarily "glorified." Everything in the room worked properly, the staff are pleasant, and the balconies are just grand.
Stayed 1 night in Apr 2024
Response from Jerome, Front Desk Agent on 16 Apr 2024
Dear Fort,Thank you for your excellent review and for appreciating the charm of our hotel. We take great pride in maintaining the historical character of our property while ensuring that all amenities meet the modern needs of our guests. It’s wonderful to hear that you found everything in your room to your satisfaction and that our staff’s pleasantness contributed to your experience.The balconies are indeed one of the grand features of our hotel, and we’re glad you enjoyed them. We look forward to your next visit, where we hope to continue exceeding your expectations.Best regards