Standard Double Room, 2 Double Beds, Smoking

Reviews of Sleep Inn near Busch Gardens/USF

2.5 out of 5
Sleep Inn near Busch Gardens/USF
12282 Morris Bridge Rd, Tampa, FL

Reviews

7.6

Good

Rating 10 - Excellent. 355 out of 1000 reviews" "
Rating 8 - Good. 279 out of 1000 reviews" "
Rating 6 - Okay. 191 out of 1000 reviews" "
Rating 4 - Poor. 95 out of 1000 reviews" "
Rating 2 - Terrible. 80 out of 1000 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The clerk, it’s a front desk
Stayed 3 nights in May 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man that checked us in had a great personality and very kind.
Stayed 1 night in May 2024
Response from Manager on 28 May 2024
Hello Joe,We are delighted to hear that you appreciated our team member's excellent service during check-in. We strive to provide a warm and welcoming experience for all our guests. Your kind words will be shared with our staff to motivate them further.

10/10 Excellent

Kalena

Liked: Cleanliness, staff & service, property conditions & facilities
Anything we needed was at our disposal
Stayed 3 nights in May 2024

10/10 Excellent

Irene, Lakeland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the clean room. The friendliness Would definitely stay there again! Keep up the great work!!!
Stayed 2 nights in May 2024
Response from Manager on 23 May 2024
Hello Irene,Thank you for sharing your positive experience with us! We are thrilled to hear about your appreciation for our clean rooms and friendly service. We look forward to welcoming you back in the future.

8/10 Good

stephanie

Business traveller, Travelled with partner
Liked: Cleanliness
Breakfast.
Stayed 3 nights in May 2024
Response from Manager on 23 May 2024
Hello stephanie,We appreciate your feedback regarding our breakfast offerings. We encourage you to reach out to our management team directly to further discuss your experience. Thank you for staying with us.

6/10 Okay

Ian, Miami

Stayed 3 nights in May 2024
Response from Manager on 22 May 2024
Hello Ian, We appreciate you choosing to stay with us and hope you had a pleasant experience. If there are any areas you feel we could improve on, please do not hesitate to reach out to us directly. Your feedback is invaluable to us as we strive to enhance our guests' experiences.

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Hello Ricardo, We are sorry to hear that your experience did not meet your expectations. Please contact us directly to provide further details so we can address any issues you encountered. We value your feedback and hope to welcome you back for an improved stay.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Hello Dennis,We are thrilled to hear you had a wonderful stay at our hotel. We look forward to welcoming you back soon for another exceptional experience!

10/10 Excellent

Kristopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Faith was amazing especially, But the whole crew made sure to make you feel at home away from home
Stayed 5 nights in May 2024
Response from Manager on 21 May 2024
Hello Kristopher, We are delighted to hear that Faith and the team helped create a welcoming atmosphere during your stay. Your comfort and satisfaction are always our top priorities. It would be our pleasure to welcome you back in the future for another enjoyable experience.

8/10 Good

Wendell

Travelled with family
It was average
Stayed 1 night in May 2024
Response from Manager on 19 May 2024
Hello Wendell,We appreciate your feedback and regret that your experience was not exceptional. Your comments will be shared with our team for improvement. Thank you for staying with us.

10/10 Excellent

Irene, Lakeland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely would stay there again! Keep up the great work!!
Stayed 2 nights in May 2024
Response from Manager on 14 May 2024
Hello Irene,We are delighted to hear that you had an enjoyable stay with us! Your feedback is greatly appreciated and we look forward to welcoming you back in the future.

6/10 Okay

Roy

Business traveller
Liked: Staff & service
Disliked: Amenities
Mattress was nasty.
Stayed 2 nights in May 2024
Response from Manager on 10 May 2024
Hello Roy, We regret to learn of your disappointment with the mattress and appreciate you bringing this matter to our attention. Our management team is here to address any concerns for future guests. Thank you for sharing your feedback with us.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, even with a late arrival because of circumstances beyond my control.
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Hello Trevor,We appreciate your kind words about our staff's helpfulness during your late arrival. It's our priority to ensure a smooth check-in experience for all our guests, regardless of the time. Thank you for acknowledging their efforts, and we hope to welcome you back in the future.

8/10 Good

Kia

Liked: Cleanliness, staff & service, property conditions & facilities
The only issue I had was the breakfast selections. Only had the orange juice.
Stayed 2 nights in May 2024
Response from Manager on 7 May 2024
Hello Kia,We appreciate your feedback on the breakfast offerings and will share this with our team for future improvements. Guest satisfaction is our priority, and we aim to enhance our services continuously to meet our guests' expectations.

8/10 Good

Denis

Stayed 1 night in Apr 2024
Response from Manager on 27 May 2024
Hello Denis, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Manager on 8 May 2024
Hello Karen,We are joyful to hear you had a wonderful stay with us! We look forward to welcoming you back again soon.

6/10 Okay

Victor

Travelled with family
Liked: Staff & service
Staff very good and friendly. Room very average, carpet need to be replaced and breakfast need to be improved.
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Hello Victor,We appreciate your kind words about our staff's service. We will make note of your feedback regarding the room condition and breakfast to ensure a better experience for future guests.

10/10 Excellent

Karen

Stayed 1 night in May 2024
Response from Manager on 25 May 2024
Hello Karen,We are delighted to hear that you had a wonderful stay with us! Please do not hesitate to contact us if you have any further comments or suggestions.

8/10 Good

Marlina

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
The room Smells like old people and the carpet is sticky and looks filthy! The staff (lady) was talking in the phone which was delaying our check in process so I asked her to speed it up because we just drove 10 hours. She looked at me funny.
Stayed 1 night in May 2024
Response from Manager on 4 May 2024
Hello Marlina, We appreciate your feedback regarding your recent stay with us. Our team always aims to provide efficient service to all our guests. Your concerns regarding the room odor and carpet condition will be shared with our housekeeping team for further attention. Thank you for bringing these matters to our attention to ensure future improvements are made.

6/10 Okay

Ahmed

Travelled with family
Disliked: Amenities, property conditions & facilities
Served expired yogurt for breakfast
Stayed 1 night in Apr 2024
Response from Manager on 2 May 2024
Hello Ahmed, We apologize for any inconvenience caused by your experience. We encourage you to reach out to our management team directly to address this matter further. Your feedback is valuable in helping us improve our services for all guests.

10/10 Excellent

Makayla

Stayed 1 night in Apr 2024
Response from Manager on 19 May 2024
Hello Makayla,We appreciate you choosing our hotel for your stay! We hope you had a wonderful time and look forward to welcoming you back in the future.

10/10 Excellent

Syd

Stayed 1 night in Apr 2024
Response from Manager on 13 May 2024
Hello Syd,We are elated to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back soon.

6/10 Okay

Hugh

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Its in a good area, just off I-75. The proce was good. It seems to be an older property that was renovated. The carpet in the room had stains on it and there was a used cup on the floor between the bed and the side table. The bathroom seemed clean.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Hugh, We appreciate your feedback on our convenient location and competitive pricing. We regret to learn of the carpet stains and the oversight with the cleanliness in your room. Your comments will be shared with our team for further review and improvement. Thank you for highlighting the positive aspects of your stay as well.

8/10 Good

milagros

Travelled with family
Liked: Amenities
Its an ok place however we had some noisy neighbors on both sides and the shower door was not aligned correctly so anyone that showered soaked up the floor.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello milagros,Thank you for sharing your experience with us. We appreciate your feedback regarding the noise and the shower door. We encourage guests to reach out to our management team directly with any concerns during their stay to ensure swift resolution. Your input helps us improve our services for future guests.

10/10 Excellent

Luis

Stayed 1 night in Apr 2024
Response from Manager on 11 May 2024
Hello Luis,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back for another fantastic stay in the future.

4/10 Poor

Ronald

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Dated carpet and was a roach in the room.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Ronald, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

6/10 Okay

Carlos

Travelled with family
Disliked: Amenities
Smelly room. Humidity.
Stayed 1 night in Apr 2024
Response from Manager on 16 Apr 2024
Hello Carlos, We value your feedback and apologize for any inconvenience caused during your stay. Your comments will be shared with our team for further review and improvement. We hope you will consider giving us another opportunity to provide you with a more enjoyable experience in the future.

6/10 Okay

Nitra

Stayed 4 nights in Apr 2024
Response from Manager on 13 Apr 2024
Hello Nitra,We appreciate you choosing our hotel for your stay! If you have any suggestions on how we can improve, please don't hesitate to contact us directly. We hope to welcome you back in the future for an even better experience.

10/10 Excellent

Chanel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. It was quiet and comfortable. The staff was great. Great location to everything that I wanted to visit.
Stayed 3 nights in Apr 2024
Response from Manager on 12 Apr 2024
Hello Chanel,We are glad to hear that you enjoyed our clean and comfortable room as well as our great staff. Our convenient location makes exploring the area easy. We appreciate your positive feedback and look forward to welcoming you back in the future.

10/10 Excellent

Hector, Corozal

Liked: Cleanliness, staff & service, property conditions & facilities
Great bed for a great rest.
Stayed 2 nights in Apr 2024
Response from Manager on 9 Apr 2024
Hello Hector,We are pleased to hear that you enjoyed a restful night's sleep in our comfortable bed. Your feedback is valuable to us, and we hope to welcome you back for another relaxing stay in the future.

8/10 Good

Debbie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Invest in some new mattress please bed was so uncomfortable.
Stayed 2 nights in Apr 2024
Response from Manager on 7 Apr 2024
Hello Debbie,We appreciate your feedback regarding the mattress comfort and will share it with our team for consideration. Your comments are essential in helping us improve our guests' experience. Thank you for sharing your thoughts with us.

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello Krystal,We are delighted to hear that you had a wonderful stay with us! Our team looks forward to welcoming you back again soon.

10/10 Excellent

Annesha

Stayed 1 night in Mar 2024
Response from Manager on 7 Apr 2024
Hello Annesha,We are delighted to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.

8/10 Good

Santhosh Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No frills stay at a peaceful property
Stayed 1 night in Mar 2024
Response from Manager on 4 Apr 2024
Hello Santhosh Samuel, We appreciate your feedback on your peaceful stay with us. We aim to provide a serene environment for all our guests to enjoy. Should you have any further comments or suggestions, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.

4/10 Poor

Samantha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely wonderful from the front desk to the cleaning staff super friendly and was always greated with a warm smile .....now the lobby was very clean and smelled great but I had two rooms and each room smelled old and musty in the worst way I travel with perfume and used it every morning and night the bed was perfect I check every hotel room for bedbug and they passed the test the walls had stains in the bathroom and next to the beds the floor felt super sticky and had to wear slides or socks the hole time the pool was beautiful but there was a stench around the pool like of garbage. I would not stay here again but it was a place to sleep for my short family vacation and the staff was very sweet..... also there continental breakfast was jimmy dean microwaved breakfast sandwich that you had to make your self they had cereal but only normal milk of what I saw was a let down for sure I would in the aviation industry and I have stayed in super 5 star resorts to your average motel and I would say that this place was disappointing and the smell was terrible in the rooms .....but I can't say enough that the staff was very nice
Stayed 4 nights in Mar 2024
Response from Manager on 4 Apr 2024
Hello Samantha, We appreciate your kind words about our staff and cleanliness. We take all feedback seriously and will address your other comments internally for further improvement. Thank you for choosing our hotel for your family vacation.

2/10 Terrible

Baldomero

Business traveller, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The clerk that received us at the counter was so helpful and so customer service oriented. But the place was a very low quality facility for the price. For the rest of our trip we found other places with the same price and excellent conditions.
Stayed 3 nights in Mar 2024
Response from Manager on 31 Mar 2024
Hello Baldomero,We appreciate your kind words about our staff but regret to hear that the facilities did not meet your expectations. We value your feedback and will share your comments with our team for future improvements. We hope you consider staying with us again so we can provide you with a better experience next time.

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello melissa,We are delighted to hear you had a wonderful experience at our hotel! Please do not hesitate to reach out if you have any further comments or suggestions to share.

10/10 Excellent

Christine

Stayed 1 night in Mar 2024
Response from Manager on 17 Apr 2024
Hello Christine,We are stoked to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!

6/10 Okay

Maria

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
It was in a centric place. The room was not cleaned in two occasions.
Stayed 5 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Maria, We apologize for any inconvenience you experienced during your stay. Your feedback has been noted for our improvement process. Thank you for bringing this to our attention.

10/10 Excellent

David

Stayed 1 night in Mar 2024
Response from Manager on 17 Apr 2024
Hello David,We're delighted to hear you had a fantastic stay with us! Should you wish to share more details about your experience, please feel free to contact us directly. We look forward to welcoming you back soon!

6/10 Okay

Wanda J

Travelled with family
Disliked: Staff & service
The place is pretty mid, not terrible not great. A bit noisy from traffic. The staff was not the friendliest and pretty minimal. The property and rooms are pretty clean. I was not expecting much but was actually a bit better than I was expecting.
Stayed 2 nights in Mar 2024
Response from Manager on 19 Mar 2024
Hello Wanda J, We appreciate your feedback on your recent stay with us. We're glad to hear that you found the property and rooms to be clean and that your overall experience was slightly better than expected. Should you have any further concerns, please feel free to reach out to our management. Thank you for choosing to stay with us.

4/10 Poor

Claudia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The minute I stepped into my room, my allergies kicked in.
Stayed 2 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Claudia,I'm sorry to hear about your experience. We recommend guests with allergies to inform us in advance so we can make necessary arrangements. Your feedback is valuable in helping us improve our services for future guests.

8/10 Good

Courtney

Liked: Cleanliness, staff & service
Liked it just wish it was a little cleaner
Stayed 6 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Courtney,We appreciate your feedback and will address your concerns with our housekeeping team to ensure an even better experience for our future guests. Thank you for bringing this to our attention.

6/10 Okay

Deborah

Travelled with partner
Disliked: Property conditions & facilities
The whole facility needs an upgrade/renovation. Beds were comfortable enough. Bathroom was kind of shabby. Carpeting throughout was pretty dirty looking.
Stayed 2 nights in Mar 2024
Response from Manager on 13 Mar 2024
Hello Deborah, We appreciate your feedback regarding your recent stay with us. We continually strive to make improvements to enhance our guests' experience. We will share your comments with the appropriate team members for their review. Thank you for staying with us, and we hope to welcome you back in the future.

8/10 Good

Ann

Breakfast area too small
Stayed 2 nights in Mar 2024
Response from Manager on 17 Mar 2024
Hello Ann,We appreciate your feedback regarding the breakfast area size. Your comments will be shared with the management for future improvements. Thank you for bringing this to our attention.

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
All around great!
Stayed 1 night in Mar 2024
Response from Manager on 7 Mar 2024
Hello Erica,Thanks for choosing to stay with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, amenities
I love this place
Stayed 3 nights in Mar 2024
Response from Manager on 7 Mar 2024
Hello Ariel,We appreciate your positive feedback and we are stoked to know that you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

2/10 Terrible

M. Jane

Stayed 1 night in Feb 2024
Response from Manager on 27 Mar 2024
Hello M. Jane, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We strive to provide all our guests with a pleasant visit.

6/10 Okay

suzanna

Travelled with partner
Liked: Cleanliness
The property was clean. My room were clean, however my comforter was all reaped. One should be aware before completing a room a new arrival guest come in. Also breakfast was not impressive: I think they can do better with the processed food .
Stayed 3 nights in Mar 2024
Response from Manager on 6 Mar 2024
Hello suzanna, Thank you for taking the time to share your feedback with us. We appreciate your comments and will address the issues mentioned to ensure a better experience for future guests. Our team is dedicated to providing a high standard of cleanliness and we will strive to improve our breakfast options. We hope to welcome you back in the future to show you the improvements we have made.

4/10 Poor

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Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 7 Mar 2024
Hello ??????, We're sorry to hear you didn't fully enjoy your stay. Your feedback is important to us, please don't hesitate to contact us to discuss your experience further. We value the opportunity to improve our services.