Lobby

Reviews of Comfort Suites Tampa Airport North

2.5 out of 5
Comfort Suites Tampa Airport North
5421 West Waters Ave., Tampa, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1006 reviews" "
Rating 8 - Good. 258 out of 1006 reviews" "
Rating 6 - Okay. 102 out of 1006 reviews" "
Rating 4 - Poor. 28 out of 1006 reviews" "
Rating 2 - Terrible. 51 out of 1006 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Alana

Liked: Staff & service
Disliked: Cleanliness
Great front desk person. Room was dirty, roaches. Area felt a bit sketchy. Wouldn’t stay again, unfortunately.
Stayed 1 night in Apr 2024
Response from justine on 27 Apr 2024
Thank you for leaving us feedback on your stay

8/10 Good

Antwain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Justine on 27 Apr 2024
Thank you for taking the time to leave us a review

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in Apr 2024
Response from Justine on 24 Apr 2024
Thank you for taking the time to leave us a review

8/10 Good

roger

Travelled with partner
Liked: Cleanliness, staff & service
Convenient for one night stay after long flight did not explore local area.Comfortable bed.
Stayed 1 night in Apr 2024
Response from Justine on 22 Apr 2024
Thank you for taking the time to leave us a review

10/10 Excellent

EDDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Apr 2024
Response from Justine on 22 Apr 2024
Thank you for taking the time to leave us a reveiw

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Justine on 17 Apr 2024
Thank you for taking the time to leave us a reveiw

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service
Broken screen on the window . Exposed dirty pipe in the bathroom.
Stayed 2 nights in Apr 2024
Response from Justine on 15 Apr 2024
Thank you for taking the time to leave us a review

2/10 Terrible

Tom

Disliked: Staff & service, property conditions & facilities
Bugs in the room and the bed
Stayed 3 nights in Apr 2024
Response from Justine on 17 Apr 2024
Thank you for taking the time to leave us feedback on your stay

8/10 Good

Regis Pires

Stayed 3 nights in Mar 2024
Response from Justine on 10 Apr 2024
Thank your for taking the time to leave us a review

6/10 Okay

Steve

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Justine on 10 Apr 2024
Thank you for taking the time to leave us a review

2/10 Terrible

Charles

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property looked old and dilapidated, odd smell and not a good area.
Stayed 6 nights in Apr 2024
Response from Justine on 8 Apr 2024
Thank you for taking the time to leave us a review

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Close to the airport
Stayed 1 night in Apr 2024
Response from Justine on 7 Apr 2024
Thank you for taking the time to leave us a review

10/10 Excellent

Ayme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and the property condition is adecúate to price Good breakfast
Stayed 1 night in Apr 2024
Response from Justine on 8 Apr 2024
Thank you for taking the time to leave us a review

8/10 Good

Spring, Belleview

Stayed 1 night in Mar 2024
Response from Justine on 7 Apr 2024
Thank you for taking the time to leave us a review

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to a lot of shopping centers and pharmacist and hospital, which was great because my daughter had an open wound at the beach. The staff in hotel was great. Plus breakfast was delicious
Stayed 5 nights in Mar 2024
Response from Justine on 6 Apr 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay Bathroom -toilet didn’t flush properly
Stayed 1 night in Mar 2024
Response from Justine on 1 Apr 2024
Thank you for taking the time to leave us a reveiw

10/10 Excellent

YUGARSI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 2 nights in Mar 2024
Response from Justine on 27 Mar 2024
Thank you so much for leaving us feedback on your stay

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 1 night in Mar 2024
Response from Justine on 27 Mar 2024
Thank you for rating us

6/10 Okay

Brent

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Beds & linens were great, as was the staff. Breakfast was good. Shower leaked all over the bath floor every use and there was a roach in my room
Stayed 2 nights in Mar 2024
Response from Justine on 25 Mar 2024
Thank you so much for such a wonderful review!

4/10 Poor

Arwen

Stayed 1 night in Mar 2024
Response from Justine on 14 Apr 2024
Thank you for taking the time to leave us a review

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were wonderful. Very helpful, kind and cheerful. Happy to help in any way. Yes, I would come back. Bed was very comfortable. We always choose Comfort Inn for a good nites sleep.
Stayed 1 night in Mar 2024
Response from Justine on 23 Mar 2024
Thank you so much for leaving us such a wonderful review! It was truly our pleasure and we hope to welcome you back again soon.

2/10 Terrible

Colton

Stayed 1 night in Mar 2024
Response from Justine on 11 Apr 2024
Thank you for leaving feedback on your stay with us

10/10 Excellent

scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing there was wonderful. Very easy to get answers fast.
Stayed 1 night in Mar 2024
Response from Justine on 22 Mar 2024
Thank you so much for leaving us a great review! We hope to see you back soon

6/10 Okay

Thomas

Stayed 3 nights in Mar 2024
Response from Justine on 11 Apr 2024
Thank you for taking the time to leave us a review

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and friendly staff.
Stayed 1 night in Mar 2024
Response from Justine on 22 Mar 2024
Thank you for taking the time to leave us feedback on your stay

6/10 Okay

Herbert

Travelled with family
Disliked: Property conditions & facilities
Hot water was not available at 3:00PM, when I complained they told me its a green system and let it run 15min, after 25 minutes let them know again, they then found out unit had shutoff. Wont stay again for the money not worth it.
Stayed 1 night in Mar 2024
Response from Justine on 20 Mar 2024
Thank you for taking the time to leave us a reveiw

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was accommodating and very friendly. I would stay there again
Stayed 5 nights in Mar 2024
Response from Justine on 20 Mar 2024
Thank you for taking the time to leave us a reveiw

6/10 Okay

Zafar

Liked: Cleanliness, staff & service, property conditions & facilities
Would have given 5 stars if air conditioner wasn’t noisy. Perhaps this is way they gave 5 pillows.
Stayed 2 nights in Mar 2024
Response from Justine on 17 Mar 2024
Thank you for taking the time to leave us a reveiw

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
No airport shuttle.
Stayed 1 night in Mar 2024
Response from Justine on 16 Mar 2024
Thank you for taking the time to leave us a review

10/10 Excellent

Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the Zoo Tampa and the Airport was the main reason for staying there. Facility was in excellent condition; it is noisy being situated on Ocean Boulevard but the convenience was more important to our Family.
Stayed 1 night in Mar 2024
Response from Justine on 13 Mar 2024
We are so happy you enjoyed your stay. We hope so see you back soon

6/10 Okay

Sarah

Travelled with group
The room had a strange musty smell. Other than that the property was pretty nice. The staff were very kind and answered all of our questions.
Stayed 1 night in Mar 2024
Response from Justine on 13 Mar 2024
Thank you for taking the time to leave us feedback on your stay

10/10 Excellent

William, Laurel

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience!
Stayed 2 nights in Mar 2024
Response from Justine on 13 Mar 2024
Thank you for taking the time to leave us a review

8/10 Good

Joe

Travelled with family
Ok - it’s not the Ritz, some of the fixtures are askew and the surrounding area ambiance is for fans of light industrial warehouses, but if you want a clean, comfortable room with an acceptable breakfast for a decent price, then I highly recommend this facility. The staff are friendly and ready to care for your needs. Worth looking into if you’re flying out of Tampa and need a place to stay overnight.
Stayed 1 night in Mar 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was fine. Heard the people next door husband and wife arguing one night. Went to the Comfort breakfast the first 2 days, but more options would have been better. Went elsewhere after that. Staff was friendly and helpful.
Stayed 3 nights in Mar 2024
Response from Justine on 9 Mar 2024
Thank you for taking the time to leave us a review!

8/10 Good

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was clean and staff was wonderful. Our complaint is about the room. It was very large, but the bed (queen size) was pushed almost to the wall. It was very inconvenient getting in and out of that side of the bed! Also, there were no hooks in the bathroom. We had to put our towels on the floor to be able to reach them after showering. This was supposed to be an accessible room, but parts were very poorly planned.
Stayed 2 nights in Feb 2024
Response from Justine on 9 Mar 2024
Thank you so much for taking the time to leave us a feedback on your stay.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near concert venue
Stayed 1 night in Feb 2024
Response from Justine on 22 Apr 2024
Thank you for taking the time to leave us a review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very nice
Stayed 1 night in Feb 2024
Response from Justine on 6 Mar 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Onia

Liked: Property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Justine on 6 Mar 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

yanisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location was great and clean
Stayed 1 night in Mar 2024
Response from Justine on 4 Mar 2024
Thank you for taking the time to leave us a review

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was close to airport very convenient. Staff was very helpful in getting transportation back to airport. Very pleasant stay.
Stayed 1 night in Feb 2024
Response from Justine on 2 Mar 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Elsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place
Response from Justine on 2 Mar 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Domonique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very patient and accommodating.
Stayed 1 night in Jan 2024
Response from Justine on 2 Mar 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Aron

Business traveller
Liked: Staff & service
It’s old needs an upgrade
Stayed 1 night in Feb 2024
Response from Justine on 29 Feb 2024
Thank you for taking the time to leave us a review

10/10 Excellent

Laila

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2024
Response from Justine on 27 Feb 2024
Thank you for taking the time to leave us a review

8/10 Good

John

Travelled with family
Rooms are somewhat dated and ready for an update. Room was clean and quiet.
Stayed 1 night in Feb 2024
Response from Justine on 27 Feb 2024
Thank you for taking the time to leave us a reveiw.

10/10 Excellent

Brenda, Kingston

Stayed 1 night in Feb 2024
Response from Justine on 21 Mar 2024
Thank you for taking the time to leave us a review

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The building itself seems a bit dated but there’s been a lot of updates. The room was clean .The staff was pleasant.
Stayed 1 night in Feb 2024
Response from Justine on 24 Feb 2024
Thank you for taking the time to leave us a review

6/10 Okay

Stephanie

Travelled with partner
Liked: Staff & service
Staff was friendly, hotel was dated and noisy. Thin walls.
Stayed 1 night in Feb 2024
Response from Justine on 21 Feb 2024
Thank you for taking the time to leave us a review

10/10 Excellent

Datude

Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 2 nights in Feb 2024
Response from Justine on 21 Feb 2024
Thank you for taking the time to leave us a review

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Justine on 18 Feb 2024
Thank you for taking the time to leave us a review