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Reviews of Pacific Harbour Villas

4 out of 5
Pacific Harbour Villas
223 Main Rd, Tairua

Reviews

8.4

Very good

Rating 10 - Excellent. 56 out of 134 reviews" "
Rating 8 - Good. 53 out of 134 reviews" "
Rating 6 - Okay. 15 out of 134 reviews" "
Rating 4 - Poor. 5 out of 134 reviews" "
Rating 2 - Terrible. 5 out of 134 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Irena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean and well maintained and a good location handy to shops and restaurants.
Stayed 1 night in May 2024

10/10 Excellent

Karen, Opaheke

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Apr 2024

6/10 Okay

Phil

Travelled with partner
Liked: Property conditions & facilities
Being next to main road a lot of road noise. A refrigerated truck parked outside unit around 6am with generator running waking us up.
Stayed 1 night in Apr 2024

10/10 Excellent

Kwok ming

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2024

8/10 Good

Nancy, Comox

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Super comfortable bed! Parking very tight to get into, kitchen garbage had not been cleaned and when we put the clean room sign up in the morning the card was removed and room not cleaned so had to smell the previous guest garbage for another day; otherwise a nice place to stay.
Stayed 2 nights in Mar 2024

8/10 Good

Nadja

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful lush green surroundings. Nice little houses, comfy and family friendly rooms. Would book again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Ideal position, beautiful surroundings, friendly staff
Stayed 2 nights in Feb 2024
Response from Angelle on 21 Feb 2024
Thank you Robert, We are glad you enjoyed your stay!

10/10 Excellent

Mary

Stayed 2 nights in Feb 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location and very friendly & helpful staff
Stayed 3 nights in Jan 2024

8/10 Good

Janice

Travelled with partner
Disliked: Amenities
I think i was disappointed because there wasnt a view from the villas.
Stayed 2 nights in Jan 2024

4/10 Poor

Lydene

Travelled with family
Disliked: Property conditions & facilities
Dark and old looking
Stayed 1 night in Jan 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, amenities
Beautifully renovated property on an inlet. Quiet but right in Taurua. Good facilities. We even did some laundry.
Stayed 3 nights in Jan 2024

6/10 Okay

Colin

Stayed 4 nights in Jan 2024

8/10 Good

Maria, boulder

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was in great location, walking distance to restaurants and beaches. The check-in was very easy and friendly. We called ahead to have an extra bed in the 2-bedroom apartment and it was there when we arrived. For 5 people (3 adult kids and parents) it was a little tight but it was nice to have two bathrooms and the main bedroom was large! The bathrooms were well equipped with toiletries etc…. Very nice and will highly recommend to those staying in Coromandel!
Stayed 2 nights in Jan 2024

2/10 Terrible

Jeanette

Stayed 5 nights in Dec 2023

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nicely appointed unit just been renovated but the shower let it down. No pressure at all and only ran steaming hot.
Stayed 2 nights in Dec 2023

8/10 Good

Xiaorong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hot water ran out during half way of shower.
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Travelled with partner
Hosts friendly and most obliging…pleasant shrubbery surrounding villas…some with tranquil harbour views. Accommodation clean & comfortable. Wouldn’t hesitate to return, we had a lovely stay.
Stayed 2 nights in Oct 2023
Response from Angelle on 11 Oct 2023
Hi Stephen,Thank you for your kind feedback!We look forward to seeing you againKind Regards

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Right in the centre of things. Nice and peaceful.
Stayed 1 night in Apr 2023

10/10 Excellent

Palvi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very lovely and nice staff

2/10 Terrible

Ard

Disliked: Cleanliness, property conditions & facilities
Dirty place

6/10 Okay

Paul

Travelled with partner
Disliked: Amenities, property conditions & facilities
Beside the harbour near the entrance to town. Dated villa with old facilities. Small bed. Inadequate shower water pressure.

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location and the way they accomodated us on room choice. Great place to stay
Stayed 1 night in Aug 2022

10/10 Excellent

P.

Travelled with family
Liked: Room comfort
It was good we ended up staying a extra night 😍 abit dusty but overall amazing views and service and extra warm rooms loved it
Stayed 1 night in May 2022

10/10 Excellent

Arvi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Simon

Stayed 1 night in Feb 2022

8/10 Good

Noel

Stayed 2 nights in Feb 2022

8/10 Good

Teresa

Travelled with group
Liked: Cleanliness
Great stay, although the twin beds were single size and little bit short. My husband's bed dipped in the middle. Your website didn't mention dogs can stay. We could have brought our dog on the trip. Lovely setting. Would stay there again.
Stayed 1 night in Nov 2020

6/10 Okay

Shav, NZ

Travelled with partner
Liked: Cleanliness, staff & service
Matteress is quiet old. Cannot sleep on it. And the internet access is quiet restricted. Overall the property is very lovely but whats the point if you cannot have a good night sleep after a long trip?
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Sue on 14 Jun 2018
Thank you for your review. We hope you enjoyed your time in Tairua. kind regards Sue

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a fabulous stay 1 night wasnt long enough service was absolutely wonderful will recommend to anyone heading in that direction an I will definitely be back myself
Stayed 1 night in May 2018
Response from Sue on 4 Jun 2018
Thank you so much for your review. It was an absolute pleasure having you stay with us. It will be lovely to see you again. In the meantime take care and we'll see you soon. Kind regards Sue

8/10 Good

Ray, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tairua Central
Close to shops, cafe, restaurants and pub. Nice friendly place!
Stayed 1 night in Mar 2018
Response from Sue on 20 Apr 2018
Thank you for your review. It is much appreciated. kind regards Sue

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect little hideaway
Great location, right on beach. Lovely gardens
Stayed 2 nights in Feb 2018
Response from sue on 20 Apr 2018
Thank you so much for your review. We are pleased you enjoyed your stay with us. Kind regards Sue :-)

10/10 Excellent

Bob , auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going the extra mile
We were so impressed with Sue who went out of her way to ensure our stay was pleasant. Thank you Sue. You made a huge difference to us.
Stayed 1 night in Jan 2018
Response from sue on 9 Jan 2018
Dear Bob thank you so much for your review. It is always a pleasure to help our guests enjoy their stay. Im so pleased you had a nice time here. Kind regards Sue

4/10 Poor

C, Newcastle, Australia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Compact does not equal comfortable
This hotel room was very cramped and small and while it was the peak period for the price it was extremely disappointing. To be given one of the smallest rooms within the complex without off-street parking in front of the room, with a thunderstorm in progress, was not the best welcome. The room was dated and the free wifi was limited to 300mb at a time (we were given 3x300mb). This made us feel less on holiday than if we'd booked a room above the local pub at a substantially lesser price. The bathroom was less than perfect with intermittent water pressure with frequently changing temperature. Kitchenette facilities were not used and they made it clear that if you did cook a spicy meal you would be charged an extra charge (exorbitant) for additional cleaning. Boiling the jug and using the coffee plunger was all that we used and even that turned out to be a most unpleasant experience with the coffee tasted like plastic. There was only one spot to put a suitcase, very little floorspace for anything else and no ironing board or iron in the room.
Response from Sue on 5 Jan 2018
Thank you for your review. Its a shame you didnt have a good experience. Our guests are most happy with our complex and most don't want to leave. We have the best coffee that we can buy for our hotel and Im sorry that you booked a smaller room than you probably wanted. The reason why we ask that no soicy foods are cooked in room is because the next guests most often do not wish to have the lingering cooking smell. We do need to do our best for a diverse amount of perople and as it is our busiest time the township is overloaded with lack of wifi and we did explain that to you and you were more than welcome to use the business centre. Perhaps you booked the incorrect room for your stay and if you come back to us, a stand alone villa would suit you better. Even a beautiful waterfront villa would be lovely. We are sorry you didnt enjoy your stay. Sue Manager

10/10 Excellent

Roy, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went out of the way to help
At a very busy time the staff went out if their way to provide the room I needed even though I had not booked it. Much appreciated.
Stayed 1 night in Dec 2017
Response from sue on 3 Jan 2018
Thank you Roy. We are so happy we could accommodate you in the way you needed. It was a pleasure having you stay. Regards Sue

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Not great - dissapointing
This hotel relies heavily on its location and resort style layout to make it an appealing place to stay and whilst this is really great the rest is a let down. At nearly $200 per night, it was a disappointment. The overall condition of the interior is very dated. The beds are old and have seen better days, the shower was a pathetic drizzle that hardly gets you wet and every dish we used we had to wash first as it was grubby from the previous guests use. Also there is no sky tv at all and the Freeview channels consisted of a grand total of 4 ! WiFi is also practically non existent. Just pathetic for a hotel with a supposedly 4 star rating. We had the spa room, which whilst lovely to enjoy, once you fill it to the minimum required to operate the jets, you have no hot water left for anything else. The list goes on with silly little laminated signs telling you what you can’t do and can’t use. This property is under new management and whilst they do supply a friendly and helpful manner when checking in (although tried to put the price up even though already booked online) the hotels condition and out of date facilities let’s it down. Would not stay again until it had an upgrade. Not worth the money charged and definitely not a 4 star property.
Stayed 3 nights in Oct 2017
IM SO SORRY YOU DIDNT HAVE A GOOD TIME WITH US AND THE ISSUES YOU MENTIONED WE WILL LOOK AT AND TRY TO GET THESE UPGRADED. WE HAVE ONLY BEEN HERE FOR A SHORT TIME SO IT DOES TAKE TIME TO UPGRADE A COMPLEX OF THIS SIZE. HOWEVER I DO HOPE YOU DID ENJOY THE COROMANDEL. THANKS SUE

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Private Villa, comfortable and quiet. Staff were great Easy walk to restaurants nearby
Stayed 1 night in Oct 2017
Response from holiday on 21 Nov 2017
thank you for your comments. we hope you had a lovely time in Tairua and with us. Thanks Sue

10/10 Excellent

Carole, Tauranga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach, shops, cafes, bars.
Friendly staff. Great room & facilities. Modern Heat/cool pump in room. Walking distance to cafes, restaurants & bars. (Highly recommend the Manaia cafe/restaurant & bar). Playground & park across the road. Safe shallow beach. Perfect location.
Stayed 1 night in Oct 2017
Response from holiday on 21 Nov 2017
I am so pleased you had a lovely time with us and at Tairua. We appreciate your positive comments. thank you so much. Sue

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Good Spot
Older unit in good general condition. Modern TV and heat pump so nice and warm. Great location amazingly quiet considering it's in the centre of town. Friendly managers with good local knowledge.
Stayed 1 night in Aug 2017

8/10 Good

Regina, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Customer Service
It was an awesome experience, was able to relax.
Stayed 1 night in Jun 2017

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay. Our room was fantastic and the view of the bay was beautiful. We only wish we could have stayed longer.

8/10 Good

GourmetNZ, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Tairua
The property is in the centre of the main street, with water views on one side, comprising of standalone units (small chalets). Be prepared for a warm friendly welcome from the Managers, and the same friendly exchange whenever they see you! Each unit is private, nicely positioned with carpark, and has a small deck with a couple of deck chairs and table. Enter inside to a kitchen with full stove, generous size room with dining table, lounge chair and double bed (or 1 singles), and a separate shower/toilet area. Its very comfortable, very clean and rustic. A great base for any holiday or activity. Free WiFi!

6/10 Okay

Verified traveller

Disliked: Room comfort
Our room was the very standard one which didn't have a good ventilation. Don't opt for these basic rooms. Otherwise property is good and located well with a good staff who are very welcoming and nice.

6/10 Okay

Janet , British Columbia

Nice place in a pinch!!! Close to restaurants
Close to shops and. Restaurants next to info centre .helpful staff...drove us to Pauanui ferry the next day .small room no view but served our purpose and available at short notice....

6/10 Okay

Verified traveller

Not much of privacy, room that we stayed in, was attached to next door, could hear reception staff, neighbors so not very good.

10/10 Excellent

Jon and shell, cobram vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location. Every thing 10 out of 10
Couldn't falter. Beautiful meals within a minutes walk. Rockstar staff.. pristine location. Extremely well priced, great place to base ourselves to explore the coromandal.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and quiet
The room was clean and comfortable, though the bathroom (especially the shower) was cramped. The staff are very strict about no check-ins until 3pm.