View from property

Reviews of Hotel Riverview Taipei

4 out of 5
Hotel Riverview Taipei
77, Sec. 1, HuenHo South Road, (at ChungHsing Bridge entrance), Taipei

Reviews

7.4

Good

Rating 10 - Excellent. 105 out of 749 reviews" "
Rating 8 - Good. 355 out of 749 reviews" "
Rating 6 - Okay. 214 out of 749 reviews" "
Rating 4 - Poor. 53 out of 749 reviews" "
Rating 2 - Terrible. 22 out of 749 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Wee Chin

Travelled with family
No nearby MRT station need to walk 20 minutes.
Stayed 4 nights in Nov 2023

6/10 Okay

Hiang wei

Travelled with family
Liked: Cleanliness, staff & service
The hotel is quite far from the metro station. Other than that it is a pleasant and economical place to stay as it is near to ximending area.
Stayed 5 nights in Nov 2023

8/10 Good

Stanley shi wai

Stayed 6 nights in Oct 2023

6/10 Okay

david

Business traveller
Average condition
Queen bed is 2 single beds combined
Dated bathroom
Stayed 1 night in Oct 2023

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were returning our rental car and had approached the hotel to allow us an early check-in so we could put our luggages in the room. Very thankful to them for the approval.
Stayed 1 night in Sep 2023

10/10 Excellent

andy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Around a 10 minute walk to the metro, clean but old room
Stayed 1 night in Aug 2023

8/10 Good

San Yuen

Travelled with family
outside views ok at the top floor. breakfast needs more choices need more TVchannels for selection
Stayed 5 nights in Aug 2023

8/10 Good

Major, New York City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, the staff was nice, the beds were comfortable. The breakfast was ample, but only 'okay' not amazing. I thought the price was pretty reasonable all things considered. My room had no view, and was small, but not terribly so. In general I thought it was a good place, and if it hadn't been rainy/cloudy I think the view at breakfast would have been quite nice. One thing I did note was that the room breakfast was in was in a very family-style setup and many of the tables were quite huge. For anyone traveling alone or with only one other guest, it can be kind of awkward if you don't get one of the few smaller tables.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Breakfast are pretty good considering we are vegetarian. Room conditions are not meeting standard.
Stayed 2 nights in Dec 2019

4/10 Poor

Kian Ngiap

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, if you don't mind older style rooms
Room is showing signs of aging, and be aware like most hotel beds in this part of the world, they are quite stiff. Location and view is hard to beat though for the price as well. They do have a shuttle bus to the nearest MRT station, but it's a 15 minute walk otherwise which is fine for most people.
Stayed 4 nights in Nov 2019

4/10 Poor

Simon, Vancouver

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the building is old and the room is dirty, especially the floor and the bathroom . Area surround is the old zone and most of the places are dirty. However , the staffs are next and helpful .
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Good location with plenty of food...convenience for transport
Stayed 2 nights in Nov 2019

8/10 Good

Wlam, HONG KONG

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Should have more local food style cuisine as choices will be bettee
Stayed 3 nights in Sep 2019
Response from Helen Lin on 5 Oct 2019
Dear valued guest, Thank you for staying at Hotel Riverview Taipei for your Taipei trip. We appreciate the time you have spent to leave feedback. Your feedback is valuable to us.We look forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and big room
The hotel is a bit old but still well maintained and clean, had a pretty great stay.
Stayed 1 night in Aug 2019
Response from Helen Lin on 2 Sept 2019
Dear valued guest, Thank you for staying at Hotel Riverview Taipei for your Taipei trip. We appreciate the time you have spent to leave feedback and look forward to seeing you again. Cheers

4/10 Poor

ha

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Helen Lin on 2 Sept 2019
親愛的貴賓,感謝您撥冗分享您的住宿體驗。

6/10 Okay

Yii

Liked: Staff & service
Disliked: Property conditions & facilities
Passing hotel with fantastic breakfast
The main reason we picked this hotel was due to the proximity to my parent's house. Everything was in working condition, but the hotel definitely shows its age and doesn't seem to be updated much. It still leverages physical keys (instead of key cards), which I haven't seen in hotels in a while. The light fixtures in the room was losing some of their paint. The caulking around the sink had mold on it. The wifi was barely useable. But if you are looking for something basic, everything works including the AC. The best part of the hotel is the breakfast. It is a very full spread with a mixture of Asian and Western breakfast items. You also get a fantastic view from the restaurant on the 12th floor.
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air conditioning system is not cold and the room is very warm.
Stayed 2 nights in Jun 2019

6/10 Okay

PRAKASH

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is a 3star hotel. The staff is very efficient and it’s lobby is nicely renovated. However the room was old and little run down. I expected better for the price I paid.
Stayed 1 night in Jun 2019

4/10 Poor

XJ

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Air quality is poor. Hallway and room smells moldy, wet and odd. Floor is dirty. Window fixtures were broken. Bathroom fixtures are outdated. Feels in a run down facility.
Stayed 4 nights in May 2019
Response from Helen Lin on 31 May 2019
Dear valued guest, Thank you for staying at Riverview Taipei for your Taipei trip. We appreciate the time you have spent to leave feedback. Your feedback is valuable to us and we will improve the cleaning problem to make the hotel a better place for our valuable guests.

8/10 Good

Van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small beds, couldn't retrieve my lost item. Was ok
Stayed 1 night in Apr 2019
Response from Helen Lin on 31 May 2019
Dear valued guest, Thank you for staying at Riverview Taipei for your Taipei trip. We appreciate the time you have spent to leave feedback.

6/10 Okay

Jane, San Jose, USA

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I like the grand view of Taipei city at the property and the friendly services they provides. I don't like the worn-out the carpet and the careless cleaning of the room.
Stayed 1 night in Apr 2019
Response from Helen Lin on 29 May 2019
Dear valued guest, Thank you for staying at Riverview Taipei for your Taipei trip. We are glad to hear that you liked the service and view of our hotel. Your feedback is valuable to us and we will improve the cleaning problem to make the hotel a better place for our valuable guests. We look forward to seeing you again. Cheers, Helen Lin

8/10 Good

Bee ching

Liked: Staff & service, property conditions & facilities, room comfort
Good to stay
Overall was very good , only the toilet is abit dirty need to be improve and also the location is not convenience ,but hotel itself have provided the shuttle bus to xi mending station ! The breakfast is awesome
Stayed 4 nights in Apr 2019
Response from Helen Lin on 29 May 2019
Dear valued guest, Thank you for staying at Riverview Taipei for your Taipei trip. We are glad to hear that you liked the shuttle service and breakfast of our hotel. Your feedback is valuable to us and we will improve the clean problem to make the hotel a better place for our valuable guests. We look forward to seeing you again. Cheers, Helen Lin

2/10 Terrible

Desmond

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Firstly,we stayed 2nights at this hotel’s new suites, overall is quite ok except for bitten by bugs,we guessed, because one of my husband ‘s leg was full of very itchy red spots and some on my leg too.btw the worst part came when we moved to old wing (due to full house of new wing while we need to extend). As a double room, it is small, old , seems like dirty dusty and moldy, dark..still using a key to open instead of access card, simply like last century.Bathroom is very small, stained bathtub etc.definitely not worth to pay so much for this kind of room.
Stayed 1 night in Apr 2019

4/10 Poor

Teo, Switzerland

Business traveller
Disliked: Cleanliness
toilet with growing mold and it took them more than 3 hours to reach and clean. The gym/fitness is quite broken/equipment are in "shaky" conditions... i would say it might have safety impacts to the users. The hotel should take it serious.
Stayed 4 nights in Feb 2019
Response from Helen Lin on 10 Mar 2019
Dear valued guest, Thank you for staying at Riverview Taipei for your Taipei trip. We appreciate the time you have spent to leave feedback. Your feedback is valuable to us and we will improve this problem to make the hotel a better place for our valuable guests. We look forward to seeing you again. Cheers, Helen Lin, Hotel Riverview Taipei.

8/10 Good

Alex, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly late night check-in and allowed us to hold our bags there for the afternoon then droped us off at the train station.
Stayed 1 night in Dec 2018
Response from Helen Lin on 16 Jan 2019
Dear valued guest, Thank you for staying at Hotel Riverview Taipei for your Taipei trip. We are glad to hear that you liked our service. We hope you enjoyed your stay with us and we look forward welcoming you back soon in the near future. Sincerely, Helen Lin

8/10 Good

Ng

Liked: Staff & service, property conditions & facilities, room comfort
3 nights at Riverview during New year eve...
The location of the hotel is just at the river side. You can enjoy the beautiful river view during the breakfast on TOP of the hotel. It is also within 5 minutes walk to the 西門町. The hotel also provide shuttle bus to MRT station every 1/2 hour. But the hotel looks a bit old and still using door key...!
Stayed 1 night in Dec 2018
Response from Helen Lin on 9 Jan 2019
Dear valued guest, Thank you for staying at Hotel Riverview Taipei for your Taipei trip. We are glad to hear that you liked the location of our hotel. We hope you enjoyed your stay with us and we look forward welcoming you back soon in the near future. Sincerely, Helen Lin, Hotel Riverview Taipei.

8/10 Good

Verified traveller

Liked: Staff & service
5 to 10 mins walk to Ximending. Furthermore the daily unlimited shutter to Ximending was a great convenience to guest like us
Stayed 6 nights in Dec 2018
Response from Helen Lin on 3 Jan 2019
Dear valued guest, Thank you for staying at Hotel Riverview Taipei for your Taipei trip. We are glad to hear that you liked our shutter service. We hope you enjoyed your stay with us and we look forward welcoming you back soon in the near future. Sincerely, Helen Lin, Hotel Riverview Taipei.

6/10 Okay

Teo, Switzerland

Liked: Staff & service
Old design. Overall ok. However, lots of improvement for breakfast.
Stayed 2 nights in Dec 2018
Response from Helen Lin on 16 Dec 2018
Dear valued guest, Thank you for staying at Hotel Riverview Taipei for your Taipei trip. We appreciate the time you have spent to leave feedback. Your feedback is valuable to us and we will improve this problem to make the hotel a better place for our valuable guests. We look forward to seeing you again. Cheers, Helen Lin, Hotel Riverview Taipei.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Might stay again
Hotel is a little dated but the view of the river is excellent
Stayed 3 nights in Nov 2018
Response from Helen Lin on 9 Nov 2018
Dear valued guest, Thank you for staying at Hotel Riverview Taipei for your Taipei trip. We appreciate the time you have spent to leave feedback. As you know, our hotel is 30 years, but we keep renewing our facilities. We look forward to seeing you again. Cheers, Helen Lin, Riverview Suites Taipei.

8/10 Good

MARIAN

Liked: Staff & service, property conditions & facilities, room comfort
Great service, but the hotel is older and comes with older hotel kinks.
Stayed 1 night in Oct 2018
Response from Helen Lin on 3 Nov 2018
Dear valued guest, Thank you for staying at Hotel Riverview Taipei for your Taipei trip. We appreciate the time you have spent to leave feedback. Your feedback is valuable to us. We look forward to seeing you again. Cheers, Helen Lin, Hotel Riverview Taipei.

8/10 Good

Fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the internet was not usable most of time. The only thing that really caused pain!
Stayed 2 nights in Jul 2018
Response from Riverview Hotel on 22 Aug 2018
Sorry the the inconvenient it has caused you during your stay with us, we will report the improve our WiFi service soon, please do come back and visit us soon

6/10 Okay

Hon Kwan

Disliked: Cleanliness, property conditions & facilities, room comfort
Room furniture is a bit old fashion and the overall appearance was further degraded by the dirty toilet in which there are so many dark spot on the toilet wall. Bed is sagging and very flat pillow just make you uncomfortable for the whole night.
Stayed 1 night in Jul 2018
Response from Riverview Hotel on 22 Aug 2018
Sorry for the unpleasant experience you had with us, we will improve our cleanliness and bed/pillow as soon as possible, hope to serve you soon in the near future

10/10 Excellent

HenryCheng, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good environment
Nice hotel, lucky to stay at new wing which are newly renovated. Rooms are clean, spacious and comfortable .👍
Stayed 1 night in Jul 2018
Response from Riverview Hotel on 26 Jul 2018
Thank you for staying with us, hope to serve you again in the near future

6/10 Okay

Yuet Ying

It is ok for hotel only a bit far away from MRY
Stayed 2 nights in May 2018
Response from Riverview Staff on 27 Jun 2018
Thank you for staying with us, hope to serve you again in the near future

6/10 Okay

Dianna

Disliked: Cleanliness, property conditions & facilities
Response from Riverview Hotel on 3 May 2018
Thank you for staying with us, hope to see you again in the near future

8/10 Good

Donghoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Riverview hotel on 24 Apr 2018
Thank you for staying with us, hope to see you again in the near future

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Short holiday in Taipei
Good size of the room, location is very good and only 10 mins walk from hotel to Ximen metro station. The hotel is pretty old & need some repairs or renovation. Excellent river view while having breatfast in level 12.
Stayed 5 nights in Dec 2017

6/10 Okay

Joy, Malaysia

Liked: Cleanliness, room comfort
Disliked: Staff & service
There is still room for improvement
The overall stay is ok. The room is clean and comfortable. However, the staff at the check-in counter is very disppointing. They are not friendly and helpful as what a 4-star hotel staff suppose to be. In overall, Staff's attitude needs to be improved here.
Stayed 4 nights in Dec 2017

8/10 Good

Rattinan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2017

10/10 Excellent

KOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

6/10 Okay

Qi, Singapore

We stayed here for 7 nights in total. Hotel feels more like a 3-star hotel rather than a 4-star hotel. Quite disappointed initially because the toilet is so small. Rooms are not soundproof and this Chinese family woke us up one morning as they were talking loudly along the corridor. In the end, I had to go out and tell them to lower down their volume (Super annoyed at that time). Hotel is about 10 to 15minutes walk away from Ximending but quite a distance from Ximen MRT. Shuttle Services are available but requires 30minutes before reservation. Quite little equipment in the fitness centre but all equipment are in good condition. Staff are friendly, welcoming and polite. No doubt that the Hotel is kind of old, rooms are kind of dusty but it is still a good budget stay. Will probably go for other 3-star hotels instead next time :)
Stayed 7 nights in Jul 2017

10/10 Excellent

selina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable stay, great location
It was a good stay, the room with two queen sized beds. Comfortable and clean. Love the location, within walking distance to Ximending and the MRT station.

6/10 Okay

Benjamin, Vancouver, BC.

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was old and needs renovation. it was smelly and smoky.

8/10 Good

Yeo

Liked: Staff & service, property conditions & facilities, room comfort
Near to Song Shan airport
Enjoy nice river view while having breakfast at high floor restaurant.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No consieige service, front desk people are rude
The front desk people are rude and not helpful. We arrived before the 3:pm check-in time. I need to make a local call to order a car for going to the airport the next day. The refused to make a call for me, but tell me to make the call after I checked in or use the pay phone. I don't have the local money for the pay phone and this is such a simple request that they turned me down. I will not go back, nor recommend any of my friend to book this hotel. It is far from the subway station and is not conveniently located.

2/10 Terrible

Julie, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed
When we first checked into the hotel, they gave us a wrong room which is new and big and bright. When they found out that they have given us wrong room, they wanted us to move out - this to a small and old and shabby room. The bathroom is so small that they have to put the bathroom floor towel and bath towels together on top of the toilet cistern! Not very hygienic, right? The sink area is also small, cannot put any toiletries. When we were having breakfast on the 12th floor, the staff would gather together and talk loudly and do not give a care about guests eating there! This is so irritating. Will definitely not be going back to this hotel again.

8/10 Good

Phoe, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth of Staying
Clean and convenient hotel. Quick check-in and easy upgrading of room. Staffs are all very kind, helpful and friendly too. They even provide free shuttle service to the nearest XiMenDing Station every 30 minutes. Convenient stalls and local hawker stall and shop also very closed to hotel.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
I did not expect condition of hotel to be so old, also, breakfast spread was not up to expectation at all. To add on, most of the middle aged staff did not even wear a smile on their face...very unlike what I've heard of Taiwan.