Exterior

Reviews of La Quinta Inn & Suites by Wyndham Tacoma - Seattle

2.5 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 1007 reviews" "
Rating 8 - Good. 286 out of 1007 reviews" "
Rating 6 - Okay. 166 out of 1007 reviews" "
Rating 4 - Poor. 78 out of 1007 reviews" "
Rating 2 - Terrible. 69 out of 1007 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Carla J

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Mar 2024

4/10 Poor

kendal

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is unkept and falsely advertised. Outside the property is unsafe and the restaurant/bar are not open as stated. My family and I would never stay here or recommend.
Stayed 2 nights in Mar 2024
Response from General Manager on 18 Mar 2024
I’m so sorry if you were misinformed about the restaurant hours. My apologies the hotel did not meet your standards, your feedback is very important to us to improve our hotel.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it here! We will definitely be back!
Stayed 1 night in Mar 2024
Response from General Manager on 18 Mar 2024
Thank you so much for the five star review. Your feedback is so important and I’ll share with the staff that you had a great experience. We hope to see you again soon.

2/10 Terrible

JAMILETH

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on 18 Mar 2024
I’m so sorry you didn’t have a great experience at our hotel. Your feedback is important that will give us an opportunity to make improvements. We hope to see you again in the future.

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and Edgar to serve.
Stayed 3 nights in Mar 2024
Response from General Manager on 18 Mar 2024
It’s always fantastic to hear that the staff was extremely accommodating. We hope to see you again in the future safe and happy travels.

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service
We stayed for just 1 night, but it was only a 9 minute walk to The Valley, where we went for local, live music. And there are a number of places to eat just a short drive away (5 min). Not to mention very close to the Tacoma Dome.
Stayed 1 night in Mar 2024
Response from General Manager on 18 Mar 2024
I’m so happy that you had an amazing experience. We look forward to seeing you again in the future and thank you so much for your feedback.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 18 Mar 2024
Thank you so much for the amazing review. We look forward to seeing you again in the future.

4/10 Poor

Nick

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was not clean, blood on sheets, shower head didn't work, and biscuits and gravy every day gets old. If someone stays 4 days, the thought would be maybe there would be a different breakfast once. No meat, no scrambled eggs. Worst stay I've had a hotel maybe ever. Paid more to stay there because of breakfast but ended up eating at the hotel instead. We should've just stayed at the hotel.
Stayed 3 nights in Feb 2024

8/10 Good

Sofia

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the event I attended was held in the conference center of the hotel. I like that the hotel is located right off of the interstate. I also like that if you were on a higher floor and facing the city of Tacoma the view was beautiful especially at night with all the lights.
Stayed 3 nights in Feb 2024

2/10 Terrible

Donald

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hot water in room Towels were old Staff was great
Stayed 1 night in Mar 2024

2/10 Terrible

Ken

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Security was useless my car was vandalized and another car was stolen out of the lot while Security was on duty the food the restaurant was ok at best the lady at the counter was not friendly and didnt care about my car now the one that was stolen

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just homeless around the area but not the hotel fault
Stayed 4 nights in Feb 2024

10/10 Excellent

Angel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a convenient hotel for my trip
Stayed 3 nights in Feb 2024
Response from Anna Bonville on 4 Mar 2024
Thank you for your recent stay at La Quinta Inn Tacoma and for taking the time to write a review. I'm happy to hear that you enjoyed your accommodations and we hope to see you again very soon.

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to food, shopping and casino
Stayed 1 night in Feb 2024

8/10 Good

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I've stayed at this hotel and the chef still does not know the difference between medium rare and well done. Breakfast also disappointing. Desk staff and room great.
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the highway and clean. They monitored the parking lot, so cars were safe. It was loud being close to the highway.
Stayed 2 nights in Feb 2024
Response from Anna Bonville on 4 Mar 2024
Thank you for your recent stay at La Quinta Inn Tacoma and for taking the time to write a review. I'm happy to hear that you enjoyed your accommodations and we hope to see you again very soon.

2/10 Terrible

Angel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I ordered a room with two queens beds and they had none avail. so we recieved a king and i had to sleep on a rollaway. the room was dirty and there were people running up and down the stairwell yelling all night.
Stayed 3 nights in Feb 2024

10/10 Excellent

Merry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Only sad thing is seeing some other renters treat the property like trash. They were super friendly. Fun atmosphere.
Stayed 1 night in Feb 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are nice and the hotel is nice and well kept but the area is a bit unsafe. They do many things to mitigate it with security and locked entrance but it's pretty sketchy area in general.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice clean quiet place to stay friendly staff
Stayed 1 night in Feb 2024
Response from Anna Bonville on 4 Mar 2024
Thank you for your recent stay at La Quinta Inn Tacoma and for taking the time to write a review. I'm happy to hear that you enjoyed your accommodations and we hope to see you again very soon.

6/10 Okay

Ester Ohman

Business traveller
Liked: Cleanliness, staff & service
The front desk and restaurant staff were incredibly friendly and accommodating, which made for a pleasant stay. The lobby, restaurant, and room were all impeccably clean and inviting. However, the view of the industrial area from my room was a bit disappointing, though I understand the limitations. The real letdown was the food. I ordered the Broiled Salmon Fillet with steamed red potatoes and vegetables to enjoy in my room. Unfortunately, the salmon tasted bland and lacked freshness, while the "vegetables" turned out to be canned green beans. The red potatoes were decent but nothing extraordinary. Considering the quality, the meal felt egregiously overpriced at $29.
Stayed 1 night in Feb 2024
Response from Anna Bonville on 13 Feb 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. I will share your comments with the restaurant to make some introverts. I hope you'll give us another chance in the future.

6/10 Okay

Marianna

Disliked: Property conditions & facilities
Old external heater/ fan system. Very noisy and had to be turned off at night to sleep, which got cold through the night. Old Bathroom with very low toilet and bathtub. Toilet didn’t flush properly and bathtub faucet had a constant noisy drip. Not up to par for the money that was paid.
Stayed 1 night in Feb 2024
Response from Anna Bonville on 13 Feb 2024
•Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with kitchen staff so we can improve. I hope you'll give us another chance in the future.

8/10 Good

Huni

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Feb 2024
Response from Anna Bonville on 13 Feb 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inn & Suites Tacoma-Seattle. We truly want all of our guests to find comfort at our hotel. Thank you for staying with us and thank you for taking the time to let us know how your stay was. We hope that when you are in the Tacoma area you will stay with us again.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was far
Stayed 2 nights in Jan 2024
Response from Anna Bonville on 13 Feb 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inn & Suites Tacoma-Seattle. We truly want all of our guests to find comfort at our hotel. Thank you for staying with us and thank you for taking the time to let us know how your stay was. We hope that when you are in the Tacoma area you will stay with us again.

10/10 Excellent

Christopher

Stayed 1 night in Feb 2024

8/10 Good

Marilyn

Stayed 1 night in Feb 2024

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property itself was very nice and the staff was very friendly and kind. The room was nice and clean the beds were very comfortable. The pulg in our wall though was basically coming out of the wall so I was a bit nervous about that. Definitely need to fix a few things within the rooms for safety reasons. The surrounding area was not very safe in my opinion. I would not walk around at night for one there really isn't anywhere to walk to and also there are a lot of unfortunately homeless people there. Its very sad to see. Its not just that area but pretty much everywhere but that area is very isolated from everything being off the highway. Overall the stay was nice, the breakfast was good and we ate at the restaruant for dinner and it was super good.
Stayed 2 nights in Jan 2024
Response from Anna Bonville on 13 Feb 2024
Thank you very much for your comments regarding our staff at La Quinta Inn & Suites Tacoma-Seattle. We strive daily to ensure all of our guests are well taken care of. We hope to see you back real soon!

8/10 Good

Jennifer

Travelled with family
Friendly staff
Stayed 3 nights in Jan 2024
Response from Anna Bonville on 4 Mar 2024
Thank you for your recent stay at La Quinta Inn Tacoma and for taking the time to write a review. I'm happy to hear that you enjoyed your accommodations and we hope to see you again very soon.

6/10 Okay

Merwin

Liked: Staff & service, property conditions & facilities
Response from Anna Bonville on 13 Feb 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

8/10 Good

Heidi

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is nice hotel but not in the best spot. Hotel Was clean. The rooms were nice. Breakfast was good. The staff were nice. Doors were locked for safety. Security was onsite. I would stsy again. Pet friendly.
Stayed 1 night in Jan 2024

6/10 Okay

Michael

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very dirty with mold in the bathroom. The smoke alarm continued to beep throughout the day and night. No covers on outlets. The room had a foul odor. Noisy neighbors at night. My room key stopped working after 24 hours. The hotel is surrounded by homeless population. The coffee pot did not work in the room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Villi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietly
Stayed 4 nights in Jan 2024
Response from Anna Bonville on 13 Feb 2024
Thank you for taking the time to post about your stay at La Quinta Inn & Suites Tacoma-Seattle. I am glad you found good quality in our pricing and accommodations. We hope to see you again on your next visit.

8/10 Good

Jonathan

Stayed 1 night in Jan 2024

6/10 Okay

Fraser

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Anna Bonville on 13 Feb 2024
Thank you for your recent stay at La Quinta Inn Tacoma and for taking the time to write a review. I'm happy to hear that you enjoyed your accommodations and we hope to see you again very soon.

6/10 Okay

Kristia

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Anna Bonville on 13 Feb 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. The rooms are clean and spacious
Stayed 1 night in Jan 2024
Response from Anna Bonville on 13 Feb 2024
Thank you for the outstanding review of your recent stay at La Quinta Inn & Suites Tacoma. I will be sure to share you kind comments with the staff, as they love receiving feedback. We cannot wait to have you back as our guests, and continue to "wow" you.

4/10 Poor

Raeanna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was freezing, no heat in the lobby, our room was frozen, took until 2am for it to finally warm up, we slept with winter clothes on and a king sized fleece blanket i brought for emergency. There was also no real protein for the continental breakfast, no hot eggs or bacon, just overdone hard boiled eggs.
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and it was really close to the places we wanted to go. But the location was kind of strange and a little difficult to get to. Not much they can do about that unfortunately so i dont hold it against them
Stayed 1 night in Jan 2024
Response from Anna Bonville on 13 Feb 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta Inn & Suites Tacoma-Seattle. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Tacoma area.

10/10 Excellent

Josel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Clean room and staff was extremely friendly.
Stayed 1 night in Jan 2024
Response from Anna Bonville on 11 Jan 2024
Thank you for the outstanding review of your recent stay at La Quinta Inn & Suites Tacoma. I will be sure to share you kind comments with the staff, as they love receiving feedback. We cannot wait to have you back as our guests, and continue to "wow" you.

8/10 Good

Eugeniusz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Anna Bonville on 11 Jan 2024
Thanks for the great feedback! We’re so glad you had such a wonderful stay with us at La Quinta Inn & Suites Tacoma-Seattle. I will be sure to share your kind comments with the team, they love hearing when they receive positive feedback. We hope to see you again soon!

10/10 Excellent

Carrie, Union Gap

Stayed 1 night in Nov 2023
Response from Anna Bonville on 4 Mar 2024
Thank you for your recent stay at La Quinta Inn Tacoma and for taking the time to write a review. I'm happy to hear that you enjoyed your accommodations and we hope to see you again very soon.

10/10 Excellent

Carrie

Travelled with family, Business traveller
Liked: Amenities
Response from Anna Bonville on 11 Jan 2024
Thank you for your outstanding review of the hotel. I'm happy to hear that you enjoyed your accommodations and we hope to see you again very soon at La Quinta Inn & Suites Tacoma-Seattle.

8/10 Good

Emma

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Nancy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome morning staff
Stayed 1 night in Jan 2024
Response from Anna Bonville on 11 Jan 2024
Thank you for your outstanding review of the hotel. I'm happy to hear that you enjoyed your accommodations and we hope to see you again very soon at La Quinta Inn & Suites Tacoma-Seattle.

10/10 Excellent

Muruts, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Anna Bonville on 11 Jan 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta Inn & Suites Tacoma-Seattle. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Tacoma area

10/10 Excellent

Jim, Ocean Shores

Stayed 1 night in Dec 2023
Response from Anna Bonville on 13 Feb 2024
Thank you for taking the time to post about your stay at La Quinta Inn & Suites Tacoma-Seattle. I am glad you found good quality in our pricing and accommodations. We hope to see you again on your next visit.

8/10 Good

Andrei

Stayed 1 night in Dec 2023

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023