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Reviews of Travelodge Hotel Sydney Airport

4.5 out of 5
Travelodge Hotel Sydney Airport
289 King Street, Mascot, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 865 out of 1553 reviews" "
Rating 8 - Good. 498 out of 1553 reviews" "
Rating 6 - Okay. 113 out of 1553 reviews" "
Rating 4 - Poor. 40 out of 1553 reviews" "
Rating 2 - Terrible. 37 out of 1553 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in May 2024
Response from Natalia | Duty Manager on 25 May 2024
Dear Linda,Thank you for your perfect rating! We're thrilled to hear that you had a 5/5 experience with us.We look forward to welcoming you back for another exceptional stay in the future.Warm regards,

8/10 Good

Shaneel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Airport shuttle was $10 per person. Staff are very friendly and helpful. The room was decent and clean. Only issue, while showering, water goes all over the restroom because of poor design. The bathroom and restroom area is quite small too.
Stayed 1 night in May 2024
Response from Travelodge Sydney Airport on 21 May 2024
Thank you very much for your feedback and stay, please let us know how we can improve in the future.

8/10 Good

Peter, Daleys Point

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used the Travel Lodge Mascot as we had an early flight the next morning and it all worked out well, the room was quite good and clean, booking in took a little time as there were others before us and the shuttle service offered worked out great. I'd definitely use the Travel Lodge again.
Stayed 1 night in May 2024
Response from Travelodge Sydney Airport on 21 May 2024
Thank you very much for your feedback and stay, please let us know how we can improve in the future.

10/10 Excellent

AnnaLuz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to transportation and restaurants close by.
Stayed 3 nights in Mar 2024
Response from Gil on 19 May 2024
Dear Ana,Thank you for highlighting the convenience of our location with easy access to transportation and nearby restaurants. We're delighted you found it convenient. Looking forward to welcoming you back soon.Warm regards,Gilson GonzalesTravelodge Hotel Sydney Airport

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not much around the hotel. Kind of isolated.
Stayed 1 night in May 2024
Response from Travelodge Sydney Airport on 15 May 2024
Thank you for your feedback and stay.

8/10 Good

Leon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good place to stay. One small technical issue: we ended up staying 1 extra night, paid extra for parking for 1 night as we returned the rental car late afternoon day before leaving. Had to pay extra as the 1 night was only for 24 hrs, if we were told that, I could have parked the car on the street and not having to pay $12 for 1 hr parking, communicate the whole conditions and leave it to the customer to make a decision.
Stayed 1 night in May 2024
Response from Travelodge Sydney Airport on 14 May 2024
Thank you for your feedback and stay.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Travelodge Sydney Airport on 14 May 2024
Thank you for your feedback and stay, please let us know how we can improve for the future.

8/10 Good

Van Khoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and properly maintain. Unfortunately, the attendant did not know how to get the EV charger in the car park working.
Stayed 1 night in May 2024
Response from Gil on 13 May 2024
Dear Van Khoi,Thank you for sharing your feedback with us. We're pleased to hear that you found your room clean and properly maintained during your stay. However, we apologize for any inconvenience you experienced with the EV charger in Wilsons Car Park, which is managed separately. We will communicate your feedback to them to ensure a smoother experience for our guests in the future.Your satisfaction is important to us, and we appreciate your valuable input as it helps us to improve our services. We hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Gilson GonzalesTravelodge Hotel Sydney Airport Management Team

10/10 Excellent

Liana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when catching a flight in the early morning. Reasonable price, comfortable beds. Rooms are small but served the purpose. Shuttle to the airport was great!
Stayed 1 night in May 2024
Response from Travelodge Sydney Airport on 11 May 2024
Thank you for your feedback and stay, we look forward to your next stay with us.

10/10 Excellent

Kirstin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and price
Stayed 1 night in May 2024
Response from Duty Manager on 11 May 2024
Dear Kirstin,We're thrilled to hear that you enjoyed our location and found our prices reasonable. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay soon!Best Regards,Natalia Demczuk

8/10 Good

Emilie

Great location for the night before a flight out. Really comfortable bed.
Stayed 1 night in May 2024
Response from Travelodge Sydney Airport on 10 May 2024
Thank you for your feedback and stay, please let us know how we can improve for the future

8/10 Good

Theodore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud traffics noise from room on 1sr floor
Stayed 1 night in May 2024
Response from Travelodge Sydney Airport on 7 May 2024
Thank you for your feedback and stay.

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location walkable from airport and to shops and eateries.
Stayed 1 night in May 2024
Response from Eufemia Macri | Assistant Hotel Manager on 6 May 2024
Dear Karen, Thank you for the review! We appreciate it

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Travelodge Sydney Airport on 7 May 2024
Thank you for your feedback and stay, we look forward to your next stay with us.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Eufemia Macri | Assistant Hotel Manager on 6 May 2024
Thank you for the 5 stars!

8/10 Good

Leana

Stayed 1 night in May 2024
Response from Travelodge Sydney Airport on 24 May 2024
Thank you for your feedback and stay, Please let us know, how we can improve for the future?

8/10 Good

HANS, Woronora Heights

Travelled with partner
Close to airport with shuttle service available. Very good restaurant.
Stayed 1 night in May 2024
Response from Travelodge Sydney Airport on 3 May 2024
Thank you for your feedback and stay, please let us know how we can improve in the future.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked that it had some were to relax and have a meal
Stayed 1 night in Apr 2024
Response from Travelodge Sydney Airport on 1 May 2024
Thank you very much for your feedback and stay, we look forward to your next stay.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport. Meals onsite. Shuttle provided for AU$10.00. Close to airport but no noise although looking at Quantas's hanger.
Stayed 2 nights in Apr 2024
Response from Travelodge Sydney Airport on 1 May 2024
Thank you very much for your feedback and stay, we look forward to your next stay.

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small but it’s all we needed for our stopover before our next flight. Easy to get to airport and a nice walk to mascot for dinning and shops. Staff were very welcoming and couldn’t do enough for us. Would definitely stay again for the price and location.
Stayed 2 nights in Apr 2024
Response from Travelodge Sydney Airport on 30 Apr 2024
Thank you very much for your feedback and stay, we look forward to your next stay with us.

10/10 Excellent

Susan

Liked: Amenities
A comfortable and very handy place to stay before getting a flight. Walk from Mascot station. Shops and good places to eat.
Stayed 1 night in Apr 2024
Response from Gil on 29 Apr 2024
Dear Susan,Thank you for sharing your positive experience with us! We're thrilled to hear that you found Travelodge Hotel Sydney Airport to be a comfortable and convenient place to stay before catching your flight. It's great to know that our location near Mascot station, shops, and dining options met your needs perfectly.Should your travels bring you back to the area, we would love to welcome you again for another pleasant stay.Best regards,Gilson GonzalesTravelodge Hotel Sydney Airport

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great for a1 night stay for early flight the following morning super convenient
Stayed 1 night in Apr 2024
Response from Gil on 29 Apr 2024
Dear Jason,Thank you for your positive review! We're delighted to hear that you found our property great for your one-night stay before your early flight. Convenience is key for our guests, and we're glad to have provided you with a comfortable and convenient experience.Should your travels bring you back to Sydney Airport, we would be honored to host you again at Travelodge Hotel Sydney Airport. Please feel free to reach out if you need any assistance in the future.Best regards,Gilson GonzalesTravelodge Hotel Sydney Airport

8/10 Good

Murray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to Sydney airport. Quiet room. Parking is at the adjacent Wilson parking building.
Stayed 1 night in Apr 2024
Response from Natalia | Duty Manager on 30 Apr 2024
Dear Murray,Thank you for your review and for choosing to stay with us at Travelodge Hotel Sydney Airport. We're delighted to hear that you found our location convenient and enjoyed the quietness of your room. Your feedback about the parking arrangements is appreciated, and we hope it didn't inconvenience your stay. We look forward to welcoming you back for another pleasant stay in the future.Warm regards,Natalia Duty Manager

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was handy to the airport
Stayed 1 night in Apr 2024
Response from Natalia | Duty Manager on 30 Apr 2024
Dear Linda,Thank you for choosing to stay with us and for taking the time to share your feedback! We're glad to hear that our proximity to the airport was convenient for you. We look forward to welcoming you back in the future!Warm regards,

6/10 Okay

Gaspar J

Liked: Cleanliness, amenities, property conditions & facilities
The staff would do well to smile when officiously reading from a script, telling you what to do.
Stayed 1 night in Apr 2024
Response from Natalia | Duty Manager on 30 Apr 2024
Dear Gaspar,Thank you for sharing your feedback with us. We're sorry to hear that you didn't feel the warmth and friendliness from our staff that we strive to provide. Your comments are important to us, and we will address this with our team to ensure that all guests feel welcomed and valued during their stay. If there's anything specific you'd like to discuss or if there are any suggestions you have for us, please feel free to reach out. We appreciate your insights and hope to have the opportunity to welcome you back for a more positive experience in the future.Best regards,Natalia Duty Manager

10/10 Excellent

Allen

Stayed 1 night in Apr 2024
Response from Gil on 13 May 2024
Dear Allen,Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words and are delighted to hear that you enjoyed your stay with us at Travelodge Hotel Sydney Airport. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations.At Travelodge Hotel Sydney Airport, we strive to provide exceptional service and a comfortable experience for all our guests. Your feedback serves as encouragement to all of us as we continue to improve and enhance our offerings.We look forward to welcoming you back on your next visit and providing you with another memorable stay. If there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,Gilson GonzalesTravelodge Hotel Sydney Airport Management Team

8/10 Good

Wati, Waianae

Stayed 1 night in Apr 2024
Response from Travelodge Sydney Airport on 10 May 2024
Thank you for your feedback and stay, please let us know how we can improve for the future

10/10 Excellent

Mitesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Travelodge Sydney Airport on 20 Apr 2024
Thank you very much for your feedback and stay, we look forward to your next stay with us.

6/10 Okay

amber

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient with shuttle to airport
Stayed 1 night in Feb 2024
Response from Travelodge Sydney Airport on 19 Apr 2024
Thank you for your feedback and stay, please let us know how we can improve in the future.

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with good facilities and restaurant.
Stayed 1 night in Apr 2024
Response from Travelodge Sydney Airport on 18 Apr 2024
Thank you very much for your feedback and stay, we look forward to your next stay with us.

8/10 Good

Kevin

Travelled with family
Right for the night
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 18 Apr 2024
Thank you for your feedback and stay, please let us know how we can improve for the future.

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Enjoyed our stay. We use this hotel to stay overnight and Go to the Airport in the morning. Staff are great the restaurant is nice and affordable. Rooms are clean
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 17 Apr 2024
Thank you very much for your feedback and stay, we look forward to your next stay with us.

8/10 Good

Kenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Duty Manager on 17 Apr 2024
Dear Kenny,Thank you for your review. We're glad to hear that you found the hotel clean. If there's anything specific we can improve upon to earn that extra star, please let us know. We value your feedback and hope to welcome you back soon!Kind Regards,Natalia Demczuk

8/10 Good

Ian, Curtin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay near I needed to be for work
Stayed 1 night in Apr 2024
Response from Duty Manager on 16 Apr 2024
Dear Ian,We're glad to hear that our location was convenient for your work trip! If there's anything specific that we can improve upon to earn that fifth star, please feel free to let us know. Your feedback is valuable to us, and we're always striving to make our guests' experiences even better. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Kind Regards,Natalia Demczuk

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Ideal for a quick stopover the night before an early flight. On site bar and restaurant. Walking distance to other restaurants and convenience shop.
Stayed 1 night in Apr 2024
Response from Duty Manager on 12 Apr 2024
Dear Sue,Thank you for taking the time to share your positive experience with us! We're delighted to hear that our hotel was ideal for your quick stopover before your early flight. It's great to know that you found our on-site bar and restaurant convenient, and we appreciate your feedback about the nearby dining options and convenience shop. We hope to welcome you back for another pleasant stay in the future.Warm regards,Natalia Demczuk Duty Manager

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect except it was not quiet! I was in a corner room on the 6th floor.
Stayed 1 night in Apr 2024
Response from Travelodge Sydney Airport on 12 Apr 2024
thank you very much for your feedback and stay.

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining staff and food was pretty darned terrific!
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 12 Apr 2024
Thank you very much for your feedback and stay, we look forward to your next vist.

6/10 Okay

R

Travelled with family
Overall good experience
Stayed 1 night in Apr 2024
Response from Travelodge Sydney Airport on 12 Apr 2024
Thank you very much for your feedback and stay, please let us know how we can improve for the future.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk, bar & restaurant staff were friendly & helpful. Shuttle staff & driver need to put their phones away when working.
Stayed 1 night in Apr 2024
Response from Eufemia Macri | Assistant Hotel Manager on 12 Apr 2024
Dear Marc, Thank you for taking the time to leave a review about your recent stay!We pride ourselves on our superior service. I have advised the manager of the Shuttle Service regarding your comments and am confident they will take this onboard.

8/10 Good

roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Travelodge Sydney Airport on 11 Apr 2024
Thank you for your feedback and stay, please let us know how we can improve in the future.

10/10 Excellent

Lian-Alexis

Stayed 1 night in Apr 2024
Response from Natalia | Duty Manager on 30 Apr 2024
Dear Lian-Alexis,Thank you for your positive feedback! We're thrilled to hear that you had a great experience during your stay at Travelodge Hotel Sydney Airport. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back again soon.Best regards,Natalia Duty Manager

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to Airport and within walking distance to the train station. Breakfast was great n dinner was good too.
Stayed 2 nights in Mar 2024
Response from Chhing on 8 Apr 2024
Hi Vicki,Thank you for leaving us a feedback, i am so glad you enjoyed your stay. We hope to see you again soon.Regards

10/10 Excellent

Phil, Winmalee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality hotel, close to the airport. Will stay again when flying
Stayed 1 night in Apr 2024
Response from Travelodge Sydney Airport on 5 Apr 2024
Thank you very much for your feedback and stay, we look forward to your next stay.

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great budget hotel for airport overnight stay. Nice clean modern rooms. Good dining hub at nearby Mascot train station neighborhood, about a 10 minute walk.
Stayed 1 night in Apr 2024
Response from Travelodge Sydney Airport on 5 Apr 2024
Thank you very much for your feedback and stay, we look forward to your next stay.

6/10 Okay

peter

Travelled with partner
paying for breakfast
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 1 Apr 2024
Hi Peter, Thank you for taking the time to leave us a feedback, we appreciate it very much. Hope to see you again soon.RegardsChhing

10/10 Excellent

Anne

Liked: Staff & service, property conditions & facilities
Able to walk to subway and shops.
Stayed 2 nights in Mar 2024
Response from Travelodge Sydney Airport on 29 Mar 2024
Thank you very much for your feedback and stay, we look forward to your next stay.

10/10 Excellent

Annette

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being so close to the airport I thought that the noise would disturb my sleep but it did not, very little noise from aircraft or vehicles.
Stayed 2 nights in Mar 2024
Response from Travelodge Sydney Airport on 28 Mar 2024
Thank you very much for your feedback and stay, we look forward to your next stay with us.

8/10 Good

Alireza

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No shops around.
Stayed 1 night in Mar 2024
Response from Travelodge Sydney Airport on 27 Mar 2024
Thank you for your feedback and stay.

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Eufemia Macri | Assistant Hotel Manager on 27 Mar 2024
Thank you for the 4/5 stars Ashley!We appreciate it

10/10 Excellent

Dan, Victoria

Stayed 1 night in Mar 2024
Response from Eufemia Macri | Assistant Hotel Manager on 16 Apr 2024
Dear Dan, Thank you for the 5/5 rating! - We really appreciate it.