Balcony view

Reviews of Strathfield Executive Accommodation

3.5 out of 5
Strathfield Executive Accommodation
30D-30E Cooper St, Strathfield, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 163 out of 410 reviews" "
Rating 8 - Good. 180 out of 410 reviews" "
Rating 6 - Okay. 42 out of 410 reviews" "
Rating 4 - Poor. 10 out of 410 reviews" "
Rating 2 - Terrible. 15 out of 410 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

April

Travelled with family and small children
Liked: Cleanliness
Cons: EXTREMELY expensive for the standard of the motel. Very dated. Parking spot is expensive at $45 per day. Bunk bed extremely wobbly. Each bed gets one pillow only. Extreme basic amenities with no face cloths and the tiniest bar of soap ever. You must wash your plates and cutlery or fee will be charged. Could not access my room 50 mins early even though the room was ready without paying an extra fee, which I find ludicrous. You must keep the door closed at al times due to the train station and noise below. Repairs were made in my room with our my knowledge and my room was left unlocked. On the positive side, the beds were comfortable and the cleanliness was excellent. Ease of laundry use was good too. Staff were extremely friendly. Overall, I wouldn't stay here again due to the price versus what you get which is a shame due to the central location.
Stayed 4 nights in Mar 2024

10/10 Excellent

Bruce

Stayed 1 night in Feb 2024

10/10 Excellent

Kierrtana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Value for money
Stayed 2 nights in Jan 2024

10/10 Excellent

Naila

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Its old building, not that luxurious hotel but it get the job done. But we really enjoyed our stay there. Walking distance to train station and you can easily go any place. Street parking is free on the weekends only.
Stayed 3 nights in Dec 2023

10/10 Excellent

Yiqiong

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great spot as nice and close to the train station to get to Olympic Park
Stayed 1 night in Nov 2023
Response from Shou I. on 15 Nov 2023
Hi Helen,Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you found our hotel to be a great spot, especially with its convenient proximity to the train station for easy access to Olympic Park.We strive to provide our guests with a comfortable and convenient stay, and it's rewarding to know that we met your expectations.We look forward to welcoming you back on your next visit, and please don't hesitate to reach out if there's anything we can assist you with.Warm regards,

10/10 Excellent

Lisa

Stayed 1 night in Nov 2023
Response from Shou I. on 14 Nov 2023
Hi Lisa, Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

10/10 Excellent

Walter

Stayed 1 night in Oct 2023
Response from Shou I. on 5 Nov 2023
Hi Walter, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was within walking distance of train station and shopping which was great. The sound of the trains wasn’t a problem. A bit of traffic noise in the mornings. We had a king room which was quite spacious and had everything we needed for our weekend stay. The lady on the desk was lovely
Stayed 2 nights in Oct 2023
Response from Shou I. on 17 Oct 2023
Hi Leanne, Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We’ll continue working hard to make every interaction with Strathfield Executive Accommodation exceptional and memorable.

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Shou I. on 17 Oct 2023
Hi David, We sincerely appreciate your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. At Strathfield Executive Accommodation, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.

8/10 Good

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Shou I. on 13 Oct 2023
Hi Debbie, Thank you so much for taking the time to post a review!We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We’d love to welcome you back soon, so don’t be a stranger. Thanks again!

8/10 Good

Ellen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room had recently been renovated so it was in great clean condition. Beds were really comfy. Air conditioning was terrible and with only 1 roof window it was very hot and stuffy.
Stayed 2 nights in Sep 2023
Response from Shou I. on 13 Oct 2023
Hi Ellen, Thank you for choosing our accommodation, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay, highlighting our comfy beds and clean rooms. We aim to provide a truly comfortable home away from home experience, and we are thrilled that we were able to meet your expectations. However, we are sorry to hear that you had issues with the air-conditioning, appropriate action has been taken with our maintenance team to rectify this issue. We look forward to welcoming you back in the future.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
These apartments are good value, well maintained, and, importantly, very clean. The beds were comfortable, and the kitchenette really useful for self catering. Our host Grace and her staff were friendly and helpful. My family liked the location: a short walk to public transport and Strathfield square precinct, that has quite a few good dining and shopping options. It has easy access to Sydney city and Olympic Park. The only negative was centrally controlled air-conditioning- we would've liked individual control in our room on the top floor as it was set a bit hot for us.
Stayed 4 nights in Sep 2023
Response from Shou I. on 13 Oct 2023
Hi Michael, We appreciate you for the taking the time to leave us some feedback! We're glad to know that the service level of our team had exceeded your expectations. I agree that our centrally controlled air-conditioning may be an issue with guests, as everyone has their preferred temperature level. I do apologies for this inconvenience. Your feedback on the centrally controlled air conditioning will be taken in consideration, as guest experience is our priority. Thanks again for staying with us and we hope to see you in the future.

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
How clean and opointed everything was .
Stayed 1 night in Sep 2023
Response from Shou I. on 20 Sept 2023
Hi Paul, We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We look forward to welcoming you again.

6/10 Okay

Tim

Liked: Cleanliness
Disliked: Amenities
Not executive accomodation. The staff are very helpful but... My room door was open when I arrived - security issue. Generally drab and depressing decor. No elevator - had to carry bags up stairs. Room was very small. Small TV screen. No bedside lights. Shower door had missing panel. My room was at the end of the corridor and wifi did not work on my phone. Worked only intermittently on my laptop. Unpleasant "eco / needle" shower head.
Stayed 1 night in Aug 2023
Response from Shou I. on 20 Sept 2023
Hi Tim, Thank you for offering up this feedback, and I’m happy to hear that our staff's service met your expectations. I’m disappointed however to hear that you felt that our facilities weren't up to scratch. At Strathfield Executive Accommodation we’re always looking to improve, so feedback like yours is greatly appreciated. In regard to the door not being closed properly, I do apologize on behalf of the housekeeping team. Once housekeeping had finished servicing the room, the door did not lock properly due to the over-dampening on the door dampeners. Since then, we have adjusted this so appropriate force is allowed for the door to close and fully lock automatically. If you ever return to the area and are in need of another comfortable night’s sleep, my team and I would be honored to host you again.

10/10 Excellent

Siddhartha

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very Friendly, Warm welcoming.
Stayed 2 nights in Jul 2023
Response from Shou I. on 1 Aug 2023
Hi Siddhartha, Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!Kind regards, Reservations Team.

2/10 Terrible

Anna

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel, the check in manager didn’t even appear in the office for 20 mins so I couldn’t check in. And they said they had car spaces as this was a pre requisite for me. I booked thinking I would be able to park my car with valuables and when I asked for a car space the lady said they were all booked out over a wk ago, I booked it after this fact so it would have been nice to have been advised that the car parks had all been reserved at the time of booking to avoid this terrible experience. As I didn’t want to leave my car in the street, I told her I was going to cancel due to misleading info, however they wouldn’t give me a refund, I couldn’t risk my stock in car from being stolen so I booked another hotel. Definitely not an executive service . I had an appt with a client in this suburb in the early am which is why I chose to book there.
Stayed 1 night in Jun 2023
Response from Shou I. on 26 Jul 2023
Hi Anna, Thank you for taking the time to write this review. I apologize for the bad experience you had during your stay. I am very disappointed to hear that you had to wait 20 minutes before staff were able to assist you check-in, this does not reflect the standards we set at the accommodation. Staff on duty that day have been spoken to accordingly and assure this will not occur in the future. In regard to parking. We do offer off street parking; however, the number of parking spaces are limited. Therefore, we do show online that parking is subject to availability and that guests will need to request/ enquire for a parking space. Your remarks have been noted, and I personally will make every effort to remove all shortcomings as soon as possible. We will do everything in our power to exceed your expectations next time.Kind regards, Reservations Team.

8/10 Good

Xing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s clean and comfortable. And location is great, very close to train station.
Stayed 2 nights in Jun 2023
Response from Shou I. on 1 Aug 2023
Hi Xing, Many thanks for the 4-star rating. If there’s anything we can do to improve our offering for a 5-star rating, please let us know! We look forward to welcoming you again in the future!Kind regards, Reservations Team.

6/10 Okay

Lyndal

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2023
Response from Shou I. on 26 Jul 2023
Hi Lyndal, Thank you for your feedback; we’re sorry to hear that your experience wasn’t perfect. We’d love for you to come back and give us another chance.Kind regards, Reservations Team.

10/10 Excellent

Linda, Cooranbong

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Minutes to the train station and easy walk. Strathfield Plaza short easy walk. Parking on a quiet street. Wonderful service at checkin and checkout effortless. Excellent soundproofing. Immaculately clean. Highly recommend.
Stayed 1 night in May 2023
Response from Shou I. on 26 Jul 2023
Hi Linda, Thank you for writing such a great review of our accommodation. We’re so glad you enjoyed your stay and our service. We appreciate your time, and we hope to see you again soon.Kind regards, Reservations Team.

8/10 Good

Terence

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family in same accommodation. Very quiet.
Stayed 2 nights in May 2023

10/10 Excellent

Rosalyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay in a fantastic location. Short walk to train station (good station as all express trains stopped here and missed nearby suburbs). Clean. Friendly helpful staff. Great eating options and local supermarket all short walk.
Stayed 6 nights in Apr 2023
Response from Sean on 7 May 2023
Hello Rosalyn,Thank you for staying with us, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations and our lovely staff, as well as the ease of access to public transport. We aim to provide a truly unique experience and are thrilled that we were able to meet your expectations. We look forward to welcoming you back in the future.Sincerely,Reservations Team.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable. Handy to station.
Stayed 1 night in Mar 2023
Response from Grace Moschella on 16 Apr 2023
Hi KevinThank you for your positive feedback. We were pleased to see that your stay met your expectations of our accommodation. We hope to welcome you back on future travels.

8/10 Good

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean, checking in was quick and property was close to transport.
Stayed 1 night in Mar 2023
Response from Grace Moschella on 16 Apr 2023
Hi TracyThank you for your positive feedback. I will definitely share your comments with my amazing team. Hope we will see you again very soon.

10/10 Excellent

Caitlyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the service was wonderful and the bed was comfy!
Stayed 1 night in Mar 2023
Response from Grace Moschella on 16 Apr 2023
Hi CaitlynThank you very much for posting your feedback on your recent stay with your family at the Strathfield Executive Accommodation. We are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service.

8/10 Good

Usman

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is very conveniently located close to all amenities and specially walking distance to Strathfield train station. Loved the hosts and property was very clean and we had a very comfortable stay as well. Checkout time at 10 is bit too early. Had to rush up with 3 little kids.
Stayed 1 night in Mar 2023
Response from Grace Moschella on 16 Apr 2023
Hi UsmanThank you very much for reviewing the Strathfield Executive Accommodation. It makes me happy that we could offer an enjoyable stay. Best Regards.

10/10 Excellent

Alexandra

Travelled with partner
Liked: Amenities, property conditions & facilities
We were incredibly happy with the accommodation. It suited us beautifully as the purpose for our stay was a hospital visit for my husband. The room cleanliness really struck us, plus Grace and her lovely colleague made us very welcome and helped us with dining suggestions and location. We would definitely stay here again-it felt quite homely and we could leave the car and walk to and from the hospital and supermarket. So good to have a little kitchenette too!!
Stayed 1 night in Feb 2023
Response from Shaun on 3 Mar 2023
Hi Alexandra, Thank you so much for taking the time to leave such a kind review! We can’t wait to see you again, hopefully in the near future.

10/10 Excellent

Lynda

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We always stay here when we have a concert at Homebush as it is in a great spot close to the train station
Stayed 1 night in Feb 2023
Response from Shaun on 3 Mar 2023
Hi Lynda, Thanks so much for taking the time to leave us a perfect rating - it's much appreciated!

8/10 Good

John

Liked: Cleanliness, room comfort
Great accomodation
Great convenient location. Clean and comfortable
Stayed 1 night in Feb 2023
Response from Shaun on 28 Feb 2023
Hi John, Thank you for leaving a review. I am especially delighted that were happy with the hotel's convenient location, service from our team and your experience. I will ensure that your comments are passed onto our team as it serves as great motivation for all of us. Thank you for your wonderful feedback on your recent stay and we hope to see you again soon!

6/10 Okay

Kylie

Travelled with family
Liked: Cleanliness
Customer service was poor
Stayed 1 night in Feb 2023
Response from Shaun on 23 Feb 2023
Hi Kylie, Thanks for leaving us a review. I'm sorry that the customer service provided at Strathfield Executive Accommodation did not meet your expectations. Reviews, with constructive feedback helps us identify and amend the issue(s) you've experienced during your stay.Again, thanks for leaving us a review, it helps make us improve the service we provide to the customer.

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2023
Response from Shaun on 23 Feb 2023
Hi Michael, Thank you for taking the time to give us a stellar review rating. We love seeing that a guest has enjoyed their stay at the hotel. We look forward to welcoming you again, in the near future!

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, property conditions & facilities
close to station, sleeps 6
Stayed 1 night in Jan 2023
Response from Shaun on 23 Feb 2023
Hi Linda, Thank you so much for the review. However, we see that you’ve given us a 4-star rating. It would be great if you could let us know how our services can be improved to get a 5-star rating.

8/10 Good

Nathan

Stayed 1 night in Jan 2023
Response from Shaun on 23 Feb 2023
Hi Nathan, Thank you for taking the time to post a review of your experience at the hotel. We are delighted to hear that you have enjoyed your stay. We look froward to welcoming you again, hopefully in the near future.

10/10 Excellent

Allie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and close to Homebush.
Response from Shaun on 23 Feb 2023
Hi Allie, Thank you for leaving a review. I am especially delighted that you were satisfied with the hotel's convenient location, service from our team & your experience. I will ensure that your comments are passed on to our team, as it serves as great motivation for us all. Again, thanks for taking your time to leave us a review and we hope to see you again in the near future.

8/10 Good

Jo-Ann

Travelled with family and small children
Proximity
Response from Shaun on 23 Feb 2023
Hi Jo-Ann, Thank you so much for the review. As you have mentioned, one of the highlights of the hotel is its close proximity to shopping malls, restaurants, and public transport. We're delighted that this added to your positive experience at the hotel.

6/10 Okay

HUSEYIN

Stayed 1 night in Nov 2022

8/10 Good

Hakju

Stayed 1 night in Nov 2022

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a one nighter for my son as and me. It is ideal for me in this regard. Close to shops, to shops, train and taxi. It suited my needs nicely. Price was good too and management helpful and friendly
Stayed 1 night in Nov 2022

4/10 Poor

Michael

Stayed 1 night in Oct 2022

10/10 Excellent

Erica

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Quiet location, tidy, friendly. Just make sure you book parking if you require it.
Stayed 1 night in Sep 2022

8/10 Good

Karen, Coogee

Liked: Cleanliness, amenities, property conditions & facilities
Clean, excellent conditions, nice and friendly staff and handy location.
Stayed 1 night in Sep 2022

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property to stay in if you are going to Olympic Park. A short walk to bus stops and the train station and they will take you there.
Stayed 1 night in Sep 2022

6/10 Okay

Valerie

Travelled with family and small children
The receptionist at was very friendly and helpful, close to shops and public transport. The room was a little grubby and run down. The air conditioner did not work.
Stayed 1 night in Sep 2022

8/10 Good

Lisa

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Only needed to stay one night but reception staff were very friendly and helpful. I left something behind but they are keeping it aside until I can pick it up.
Stayed 1 night in Aug 2022

10/10 Excellent

David

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great for our Lab
Stayed 1 night in May 2022

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

Ely

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good location and the room was clean and suitable for a short stay with a small dog as it had access to a courtyard. However there are only 4 parking spots which require prior booking which we were not notified until checking in so only had access to 1 night of parking. Street parking is limited to 2hrs only due to proximity to train station. Room was not ready at 3pm on check in date. Also we had a booking for 3 guests but towels and beddings for only 2 guests were prepared.
Stayed 2 nights in Aug 2022

10/10 Excellent

Francis

Liked: Cleanliness
Thanks grace for all your help
Stayed 4 nights in Jun 2022
Response from Grace Moschella on 19 Aug 2022
Hi FrancisThank you for your reviw. It makes me happy that we could offer an enjoyable stay. It was our pleasure having you and we hope to see you again and again.

6/10 Okay

Guhyun

Stayed 1 night in Jun 2022
Response from Grace Moschella on 19 Aug 2022
Hi GuhyunThank you for your review. We constantly working on improving our facilities. Hope to see you again soon.

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to Strathfield Private Hospital as it’s less than 10 minutes walk. The accommodation has paid parking, kitchenette, free wifi and paid laundry facilities. I would stay there again.
Stayed 2 nights in Jun 2022