6/10 Okay
Silvia
Travelled with partner
19 Apr 2024
Disliked: Amenities, property conditions & facilities
The experience was very average. The only thing that bothered me was that they charged a $200 AUD security deposit to my card without notifying me in advance. It's okay to do this, but they should consult first. Also, they came to my room for inspections on two consecutive days to check the bed and bathroom. If they are going to do this, they could accomplish it in one visit. Since I was with my partner, they would knock on the door and open it immediately, not even giving us time to open it ourselves, so our privacy was not respected. I understand the need for these inspections, but please wait for the door to be opened as we could have been in an embarrassing situation. Additionally, I must say the quality of the mattresses is terrible; I could feel every spring and did not have a good rest. On the positive side, the location and cleanliness were good.
Silvia
Stayed 3 nights in Apr 2024