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Reviews of Grand Hotel Swanage

3 out of 5
Grand Hotel Swanage
Burlington Road, Swanage, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 119 out of 230 reviews" "
Rating 8 - Good. 83 out of 230 reviews" "
Rating 6 - Okay. 20 out of 230 reviews" "
Rating 4 - Poor. 7 out of 230 reviews" "
Rating 2 - Terrible. 1 out of 230 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anupama

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just back from a 2 night stay over the bank Holiday in superior sea view room. Views were simply outstanding. Room was large and recently refurbished with a good shower and a big bed. Lots of power sockets. Fresh clean blackout curtains. We walked down the beach to the Cabin for Pimms and snacks. Cabin is also owned by the hotel. Further down on the left is another cafe called Down the Beach which does breakfasts and drinks on the morning. We didnt use the plunge pool as much - retreated as it was full and noisy. tiny kids were using the Jacuzzi unsupervised. Gymn well equipped. Overall a good stay and we will certainly be back
Stayed 2 nights in May 2024

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place for a weekend
Stayed 2 nights in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the beach and Swanage
Stayed 2 nights in May 2024

8/10 Good

charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location beautiful views
Stayed 2 nights in Apr 2024

8/10 Good

alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views and great staff Breakfast service needs improving Evening meals were excellent Cafe next to hotel by beach made a great breakfast alternative and much cheaper!
Stayed 3 nights in Apr 2024

6/10 Okay

Kim

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Fantastic location Room not serviced over our 3 night stay Main menu same as Sept 23 Breakfast buffet very 'tired'.cooked b/fast ok
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Philip

Liked: Cleanliness, property conditions & facilities, room comfort
Average
The room had a stunning view and was comfortable, however having to duck to walk around the bed was a bit of a pain. The food was nice however service at the bar and in the restaurant was fairly slow. The bar surface was sticky.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Swanage weekend break
Hotel is well located with great views. Had an evening meal which was lovely. Breakfast was distinctly average with a pretty limited selection. The room was pretty small and the furniture is in need of some love. The double bed was tiny and, sadly, really quite uncomfortable. The bathroom looked to have been refitted fairly recently and was well appointed.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jackalyn

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Accommodation
Limited parking for customers Room poor condition bathroom outdated Not able to drink tap water in the room had to ask bar staff for tab water ? Why Friendly staff ., reasonable standard of food.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lucy

Stayed 1 night in Jan 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
The amazing view. Pleasant bar area and excellent service Limited parking. Lukewarm shower Cold bathroom - radiator fixed for 2nd day
Stayed 2 nights in Jan 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely place
Loved the hotel, very comfortable room, lovely breakfast and happy to go extra for my husband who is coeliac (gluten free), lovely dinner in the evening and really reasonable prices for breakfast, dinner, bars etc. Hotel is a little tired but overall a fantastic stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veiw out of bedroom window at sun rise
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, warm, amazing view of the bay, friendly staff
Stayed 4 nights in Jan 2024

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, room comfort
Over night stay
Evening meal very good except being charged over £2 for a bread roll. Room (103) generally good but towel rail did not work, lack of power sockets and a damp smell in bathroom. Bed very comfortable and room very quiet. Room service at £3 was good value and arrived on time and nice and warm.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was not a tremendous amount of parking available but the room and onsite facilities were terrific.
Stayed 2 nights in Dec 2023

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous sea views
Stayed 1 night in Dec 2023

8/10 Good

Jo

Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stay in Swanage
After a Random evening in Dorset . I chanced upon the Grand hotel and couldn’t have been happier with my choice .
Stayed 1 night in Dec 2023

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Damon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size, clean, modern room. Staff were lovely and a good breakfast. Many thanks to all.
Stayed 1 night in Nov 2023

8/10 Good

Andrew

Stayed 1 night in Nov 2023

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, very clean with efficient friendly service and a great location overlooking the sea.
Stayed 1 night in Oct 2023

8/10 Good

Ian

Travelled with partner
Steps down onto beach and walk along to town centre
Stayed 2 nights in Oct 2023

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Nice, clean and amenable
Stayed 1 night in Aug 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely staff and beautiful views out over the sea
Stayed 1 night in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great spot overlooking the beach
A lovely stay, and a decent deal on a single room on Hotels.com. I paid a few pounds extra for a sea view, and it was fantastic - well worth it. Left my window open to fall asleep to the sound of the waves. The staff were all great.
The view from my room
Stayed 1 night in Oct 2023

10/10 Excellent

Suzanne

Stayed 1 night in Oct 2023

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking.
Stayed 3 nights in Sep 2023

10/10 Excellent

Pov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view and friendly staffs
Stunning view!
Stayed 1 night in Sep 2023

10/10 Excellent

Jackalyn

Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world style
Hotel has old world style with modern comforts. Food at dinner was excellent. We took ours on the terrace overlooking the bay The storm was pretty dramatic. Staff are very friendly and efficient. Room also overlooking the bay was very clean and comfortable. Breakfast could be improved. Quality of cooked breakfast was poor. Otherwise, highly recommend and would go back. Hope to do so!
Stayed 3 nights in Sep 2023

10/10 Excellent

Linda

Stayed 2 nights in Sep 2023

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect from first entering the hotel to departure Erving meal near to perfection, need to ensure Port is available if suggested on menu.
Stayed 1 night in Sep 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outlook vg Staff v helpful
Stayed 2 nights in Sep 2023

10/10 Excellent

Moya

Liked: Cleanliness, staff & service, room comfort
Perfect situation
Loved the hotel, view, situation and staff. Ideally situated for beach and walk into town. Beautifully kept garden with plenty of seating and lovely views.
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The view s were amazing from our room!! The staff were all very helpful!! Very professional 😄 will definitely return!! The car spaces are limited,but we did our money back for parking!! Thank you!!
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Too expensive
This hotel has very nice view and that's all. It is a 3 stars hotel with very basic service but the price is 4 stars. Breakfast was not included and wetherspoon tastes better. I washed the kettle a few times and it still have some waxes like substances floating on the boiled water.
Stayed 1 night in Aug 2023

8/10 Good

Philip

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Large guest room. No air-conditioning. No refrigerator. Insufficient parking space.
Stayed 1 night in Aug 2023