Breakfast and dinner served, sea views
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Reviews of Tagimoucia House Hotel

3 out of 5
Tagimoucia House Hotel
11 & 12 Tagimoucia Place, Nasinu, Suva

Reviews

6.8
Rating 10 - Excellent. 29 out of 93 reviews" "
Rating 8 - Good. 22 out of 93 reviews" "
Rating 6 - Okay. 15 out of 93 reviews" "
Rating 4 - Poor. 9 out of 93 reviews" "
Rating 2 - Terrible. 18 out of 93 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vasenai

Stayed 1 night in Apr 2024
Response from Shelly on 18 May 2024
Thanks for the lovely reviewHope to see you again

2/10 Terrible

Ormar

Liked: Cleanliness, amenities
Pros ,clean tidy property well presented with nice garden. Working staff Cons , poor service ,tv not working request to attend to it was not acted upon not even a feed back by management . No wifi provided , 3 day stay room was not cleaned Intruder tried to break into the room at 1 am , I don't see any cctv for safety of the guests What looked like the owners doing visits didn't even greet Guests with a Hello.
Stayed 3 nights in Apr 2024
Response from Shelly on 12 Apr 2024
Bula Ormar,Thank you for the review. It is very unfortunate that no communication was made during your stay for immediate action The t.v channel was playing up due to bad weather which is common in Fiji, and it was fixed upon your request. We have a paid Wi-Fi which is mentioned on our booking site. The housekeepers communicated on daily basis for room service, but you declined. There was no report of any incident by you or our night shift officer. We hope to see you again Vinaka.

8/10 Good

Ben

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Shelly on 16 Mar 2024
Thanks for the lovely review

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Its a good property to stay comfortably
Stayed 4 nights in Feb 2024
Response from Shelly on 12 Feb 2024
Thanks for the lovely reviewHope to see you again

8/10 Good

Sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good stay. Nice staff. Pretty decent for something outside the main Suva Town.
Stayed 5 nights in Jan 2024
Response from Shelly on 12 Feb 2024
Thanks for the lovely reviewHope to see you again

4/10 Poor

Shukla

Disliked: Property conditions & facilities, room comfort
No star hotel
The place was converted into hotel with different kinds of rooms. They call delux rooms but nothing like it. Water supply is bad with mattresses have springs popping out. It operates more like a brothel. All fittings in rooms even the locks are defective
Stayed 3 nights in Jan 2024
Response from Shelly on 17 Jan 2024
Bula Mr Shukla ,Thank you For the Review. It is very unfortunate that no comments were made during your stay for immediate solution .yes we did have low pressure on the water supply this was due to water authority doing some repair .As for the mattress and lock we investigated the mattress and lock both are perfectly working with no issues . Our hotel is peaceful place for families and couple .Vinaka

6/10 Okay

LUSI

Disliked: Cleanliness, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from Shelly on 12 Feb 2024
Thanks for the review

2/10 Terrible

New Horizons

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not for tourist, maybe local. Very poor service. Guy I assume was the manager firstly fussed that we only have 3 nights not 4, later argued wifi wasn’t included, both instances I had to pull out email confirmation to show, no apologies from him been wrong. Lady at reception complained Expedia is selling room cheap, I explained I paid full price in NZD. Noisy all nights, dogs barking. Room lights are so low, can hardly see. Rooms were smelly and sheets and towels only got changed once during four night stay upon request. When I complained about linen been dirty, I was told it’s clean. These people find fault in customers only, you can’t talk or ask for anything. It was such let down after our 1 night at Denarau and two at Hideaway resort. Anna who helped us with clean sheeting was the only nice person here. I would never recommend or stay here ever again.
Stayed 4 nights in Oct 2023
Response from Shirley on 28 Oct 2023
Bula ,Thank you for the review.We do not provide free internet all our bookings sites clearly shows that internet is available with a surcharge .your claim that it is free is incorrect . We offered room Service and was refused by your daughter and she requested to be done on the 3rd day.The booking was for 4 nights but an error was made from our reservation team however upon checkin this was corrected immediately.we do not have pets and however dog nuisance is a common problem in Fiji but is not a significant issue at our hotel as we are reasonably isolated from the Neighbors.

6/10 Okay

Rajavel

Stayed 1 night in Oct 2023
Response from Shelly on 16 Nov 2023
Thanks for the lovely review hope to see you again

10/10 Excellent

Rafoi

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from Shelly on 19 Oct 2023
Thanks for the lovely reviewHope to see you again

6/10 Okay

Shukla

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stagnant water in bathroom. Not wheelchair accessible as was advertised, no in room telephone service. No room cleaning if you stay more than one night.
Stayed 2 nights in Aug 2023
Response from Shelly on 2 Sept 2023
Thanks for the lovely review will try to improvise on those matters

8/10 Good

Londari Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend Tagimoucia House Hotel to visitors like myself visiting Suva. The Hotel is uniquely located which is in the middle of the main town of Suva and the airport. A 15minutes drive from both ends depending on the traffic. It also offers a relax environment and the staffs here are very friendly and welcoming.
Stayed 3 nights in Jul 2023
Response from Shelly on 27 Jul 2023
Thanks for the lovely reviewHope to see you again

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight for work/studies. Despite being close to restaurants and a shopping complex very quiet and peaceful. I always travel with my own bedsheet and pillowcases but room was clean (no bedbugs, dust on shelves, etc). Air condition remote didnt work for my room but just pressed the power button on the actual machine and it worked perfectly. Tv worked great, amenties and kitchen appliances all worked great. Excellent for the price.
Stayed 1 night in Mar 2023
Response from Shelly on 27 Apr 2023
Thanks for the lovely review hope to see you again

8/10 Good

Meagan

Liked: Staff & service
I chose this place because it had a kitchen but unfortunately the stove and oven did not work. It also advertises that the rooms are sound proof and it’s not even the slightest bit true. We could hear our neighbors conversations and nightly activities clearly. I enjoyed my stay though! It’s homey, beautiful and it’s walkable distance from the grocery store and it’s in a really nice neighborhood. The staff was incredibly nice as well!
Stayed 10 nights in Mar 2023
Response from Shelly on 24 May 2023
Thanks for the lovely review will try to improvise onnthose mattersHope to see you again.

8/10 Good

Semisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to town
Stayed 1 night in Mar 2023
Response from Shelly on 6 Mar 2023
Thanks for the lovely reviewHope to see you again

10/10 Excellent

Elenoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Response from Shelly on 24 Jan 2023
Thanks for the lovely reviewHope to see you again

10/10 Excellent

Jiangh

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Nasir

Liked: Staff & service
Shower and door locks need to change. Otherwise all good.
Response from shirly on 8 Nov 2022
Bula Nasir,Thank you for the feedback .we will improve on the matters concerned.we hope to see you again.

2/10 Terrible

Ashok

Disliked: Cleanliness

2/10 Terrible

Ashmeet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pathetic stafft not helpfull. Unhygenic Do not recommend any single person to stay in here
Stayed 2 nights in Oct 2022
Response from Shirley on 1 Nov 2022
Bula Ashmeet,Thank you for the feeback . It is very unfortunate that these comments were not made during your stay for immediate action we gave you a beautiful room on the top floor and you Liked your room . We hope to see u so that we can provide you the service we are known for . Vinaka

2/10 Terrible

Romulusi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was bitten by bed bugs the last night I was there. The blanket was a double blanket which was not washed and serves as a breeding ground for bed bugs which bit me 7 times and I suffered for 4 weeks .
Stayed 9 nights in Sep 2022
Response from Shirly on 1 Nov 2022
Bula Romulusi,Thank u for the feedback we are very sorry that u had a bad experience .we are surprised of the report of bed Bug on your last night of stay and we have very strong protocol on any kind of bug protection .It is very unfortunate that this incident was not reported to our management or team members we could have made immediate investigation. A month has gone by there is no report of bugs in that room . Our own investigation after your feedback found no traces of bed bugs. The double blanket you mentioned is our standard duvet which guests prefer than blankets .Thank you

6/10 Okay

Satish

Stayed 1 night in Oct 2022

2/10 Terrible

Gina, Auckland

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We were given a room that smelled so bad. Musty smell all over, bed was disgustingly dirty. Pillows so old and dirty. I asked for a room change and the person I spoke to just said “they’re fully booked” didn’t really bother to help. Luckily the owner arrived. He told the person I charge to “reshuffle” so we were given a clean room without carpet which was okay. The cleaners were nice.
Stayed 11 nights in Sep 2022
Response from Satya on 22 Oct 2022
Hi Gina,We thank you for the feedback. We are sorry you had a bad experience, however, the situation was corrected immediately when brought to our notice. The particular room was without air condition for 2 weeks until we managed to get a replacement unit which was done just the day before your check in. Unfortunately we failed to do a complete revamp. The management has noted this failure. We value your revisit as you had been at out hotel previously. We assure you our friendly service and clean rooms.

4/10 Poor

Meresiana

Travelled with family
Revamp and Renovate
It’s not like more than 10 years ago. They self contained units and the beddings were clean and tidy. Now you sharing a kitchen the towels, you really need new ones. Beds are creaking. Need to revamp your kitchen with new utensils saucepan plates cups/Mugs. Toaster. Noisy with kids running around. No privacy. You need to renovate your rooms. Changing your linens. Fumigate your rooms. Thank you .
Stayed 5 nights in Oct 2022
Response from Satya on 22 Oct 2022
Bula Meresiana,Thank you for giving us a feedback. It is very unfortunate that we did not meet your expectations. We are reorganising our common kitchens which are given access to as an additional value. Post Covid-19 shut down has made it very relevant to relook at our facilities and we are moving quickly to do that.We look forward to your revisit and assured you of our known quality service.

4/10 Poor

Adam

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I was not advised that the property was being renovated and a building team were working on a new roof and pool right in front of the room they gave me management were unapologetic they then moved me to a room that had water damage and a damp smell and again to another room where the tv didnt work and no phone reception all this and no offer of a refund or discount terrible 😔
Stayed 2 nights in Oct 2022
Response from Shirly on 14 Oct 2022
Bula Adam ,Thank you for the feedback. Apologies you had a bad experience with us , we did inform you for the construction work going on . We were also very apologetic and we offered you complimentary drinks .we also changed your room to another section of the hotel where there was no noise at all .we hope to see you again once all the facilities are ready .Vinaka

6/10 Okay

Mele

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Was a nice stay, thank you Akosita for the outstanding service and go beyond to help me and my daughter, to all the stuff for being friendly. Just a lil recommendation, please renew towels, pillows and beddings. Also for the restroom, please need more work to it. Thank you
Stayed 5 nights in Aug 2022
Response from Shirly on 30 Sept 2022
Bula Mele,Thank you for the feedback .we will look into matters concerned and improve .we hope to see you again.vinaka

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from shirly on 30 Sept 2022
Bula Lindsay,Thank you for the lovely feedback .we hpe to see you again.

4/10 Poor

TASLEEM

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
not up to hotel standards.
Stayed 1 night in Jul 2022
Response from shirly on 30 Jul 2022
Bula Tasleem, Thank you for the feedback .It is very unfortunate that no commnets were made upon checkin ,we showed you the room and you liked both the rooms.we hope to see you agian so that we can provide you the service we are known for. vinaka

4/10 Poor

Ashok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from shirly on 25 Jul 2022
Bula Ashok , you came to the hotel at 9 am ,under our advertised policy on expedia our checkin starts at 1pm however we made every effort to check u in at 10.30.you did not make any compliants during stay . you seemed to be a happy customer .hopefully you appreciate our effort for early checkin with out any cost .

2/10 Terrible

Sione

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022
Response from shelly on 18 Jun 2022
Bula Sione, Thank you for the review.The first week of your stay was pleasant. The second week we had issues as one of your guests was abusive and the kitchen counter was damaged .we had to take legal help to sort out the issues .

2/10 Terrible

Shailend

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was smelly, blankets smelly, poor service.
Stayed 1 night in Jun 2022
Response from Shirly on 10 Jun 2022
Thank you for your feedback ,it is very unfortunate this was not bought to our attention during your stay for immediate remedy .Thank you for rebooking with us multiple times after that experience .

10/10 Excellent

Daniel

Stayed 1 night in Jun 2022

2/10 Terrible

Vijai

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Hi this hotel need renovation is not the standed what i pay for good sleeping aircorn in room was good but the management has to think to give a good condition room for overseas guest's but the standed off the room is poor
Stayed 15 nights in Apr 2022
Response from Shirly on 14 May 2022
Bula Vijai, Thank you for the review,it is very unfortunate that this concerns were not voiced during your stay especially when your room was located very close to the office. we constantly have ongoing maintenance of all the rooms. For the price we offer we give good value .we hope to see you again. vinaka shirly

4/10 Poor

Wilfred

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing never again at this hotel
Stayed 3 nights in Apr 2022

8/10 Good

Yee kheong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022
Response from Shirly on 12 Apr 2022
Thanks for the review

4/10 Poor

Nazmul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
location was good, Bed bedding dirty, Towels provided was very very dirty, A/C was faulty
Stayed 2 nights in Dec 2021
Response from Shirly on 28 Dec 2021
Bula Nazmul,Thank you for taking out time to give us a review,it is very unfortunate that you had a bad experience with us .it is unfortunate that the beddings and towel comments were not made during your stay for immediate for solution however the air corn issue was raised and it was fixed immediately as the settings for the remote was out.we will look forward for your next visit so that we can provide you with the service we are known for . vinaka shirly

10/10 Excellent

Aniket

Stayed 1 night in Dec 2021

2/10 Terrible

AkanisiCabelawa, Richardson Texas USA

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I was Disappointed I I rented two rooms for three nights which which comes to US$350 which is $700 During checkout time one of the rooms was for my brother and he’s handicapped He can’t walk on his own and the day of checking out he called the front desk and ask if he could stay for a couple more hours which is 12 o’clock checking out time is 10 o’clock his flight is at 1:30 checking in at 1:30 but they said to charge him $40 just for staying for two more hours then he end up calling me back the United States to talk to them and I said it’s very at this time all the hotels all over the world are very slow including us in the US I told him you guys are lucky to make $700 out of three days so therefore can you please give him up to two more hours to stay at the hotel but guy that works overnight said no that’s the standard he has to check out at 10 am but he end up letting him stay till 12 I’m also a Manager at the Hyatt Regency here in United States it would be very nice if I get a feed back from the Manager at the property.
Stayed 3 nights in Aug 2020
Response from Satya on 31 Aug 2020
Bula Akanisi, Thank you for your message. You are correct that we do have a late check out fee like many other hotels worldwide. This policy enables us to get the room ready for the new guests and given we are a small boutique 18 room hotel we discourage late check outs. We are sorry if this policy was not communicated amicably. On a positive note, your guest was given a waiver. Your family's entire stay was a wonderful friendly and "family" type relationship. This is the feedback I got. Even some visitors were allowed into the room and to also use the facilities without charge. We welcome you to return and share the same friendly hospitality. Kindest regards, Satya

10/10 Excellent

Omar, Miami

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean, comfortable and friendly staff. The location is excellent.
Stayed 5 nights in Feb 2020
Response from Shelly on 19 Feb 2020
Bula, Thanks for the lovely review. Hope to see you again. Thanks

4/10 Poor

Bashir, New Zealand

Travelled with family, Business traveller, Travelled with group
Disliked: Amenities
Firstly they didn’t have our bookings reservations done correctly. We booked 4 rooms. One of them, the air conditioning was leaking.
Stayed 2 nights in Jan 2020
Response from Shelly on 26 Jan 2020
Bula, Thanks for the review hope to see you again.

6/10 Okay

Savi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant stay
Really disappointed with the stay as shown in the picture the delux rooms are not even like that the sheets were dirty in the first room I went in their were ants cockroach’s so changed my room paid extra to so at least better room Nxt room was okay but still felt like room wasn’t serviced before given to me no soap in the bathroom n all sum of the stuff were helpful some were just tym kicks
Stayed 7 nights in Jan 2020
Response from shifaaz on 22 Jan 2020
Bula Savi , Thank you for your feedback ,we appreciate it very much .it Is very unfortunate that this comments was not bought to our attention during your stay for immediate remedy. Your rooms was serviced on daily basis we communicated with you on daily basis and you seemed to be a happy customer however we will improve on the matters concerned .

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Shelly on 11 Dec 2019
Bula, Thanks for the lovely review. Hope you enjoy your stay and see you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Shelly on 11 Dec 2019
Bula, Thanks for the lovely review Hope you enjoy your stay and see you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Like- big n spacious compound Dislike - shower was broken n narrow shower space
Stayed 4 nights in Nov 2019
Response from Shelly on 7 Dec 2019
Thanks for the lovely review Will improvise on the matter Hope to see you again

2/10 Terrible

Verified traveller

Stayed 4 nights in Nov 2019
Response from Shelly on 30 Nov 2019
Thanks for the lovely review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2019
Response from Shelly on 21 Oct 2019
Thanks for the lovely review

8/10 Good

Verified traveller

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The ground level room was adequately spacious. The bathroom has a side door that is accessible to strangers if you were to forget to lock it which allows one to enter from another door to the main room. And in that same passage way is the storage room which the cleaners freely come and go.The toilet bowl looks like the cheapest one installed. It was very low and the tank took forever to fill up.
Stayed 3 nights in Oct 2019
Response from Satya Samy on 18 Oct 2019
Thank you for your review. We note your comments and appreciate it very much. The matters raised will be taken up by executive management and a review will be undertaken. Look forward to your future visit. Satya

2/10 Terrible

Susan

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience!
Terrible location, in the middle of nowhere with dogs barking all night. It is old and run down and they try to charge extra for whatever they can such as $3.50 to use the stove in the common kitchen, $5 for a drink that was supposed to be included in the breakfast. And forget about getting any internet service.....you need to buy a pocket wifi from Vodafone if you need internet. They also want you to pay cash up front and if not will charge a 3% credit card fee. Left our key at the front desk and when we returned they couldn't find it.
Stayed 6 nights in Oct 2019
Response from Shelly on 15 Oct 2019
Thanks for the response and apologise for those experience. Those are hotel policy and just for internet network was down. Thanks

6/10 Okay

Phils

Liked: Cleanliness
Out of the way in residential area.. No laundry facilities & shops near by so its more bnb type as per what was avail to me
Stayed 1 night in Oct 2019
Response from Shelly on 21 Nov 2019
Thanks for the lovely review We will improvise on matters concerned Hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Shelly on 8 Oct 2019
Thanks for the lovely review Hope to see you again