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Reviews of Quest Suva

4.5 out of 5
Quest Suva
Level 5, BSP Suva Central Building, Renwick Road, Suva

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 39 reviews" "
Rating 8 - Good. 12 out of 39 reviews" "
Rating 6 - Okay. 1 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 2 out of 39 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Erin

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the hotel did not live up to expectations, or even the photos on the website. It was grim and institutional, more a low range apartment building than a hotel. The location is within walking distance of all downtown amenities, but even the staff advise you not to go out at night for security reasons, so you will have to take taxis for nearby restaurants. There are no dining options in the hotel, unless you count cold delivery fast food. The desk staff was friendly but the manager was not. Even though she promised to waive part of the cancellation fee when I asked to check out early because I was unhappy, I was charged the full amount. I would not advise booking a long stay without checking it out first.
Stayed 8 nights in May 2024

10/10 Excellent

Clinton

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean modern rooms. Right in the centre of suva
Stayed 2 nights in May 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked the central position in the city,not far to walk anywhere.Was given a room with a nice part of the Bay view.Great staff,it is good to see that they have not lost the Fijian Hospitality way.
Stayed 3 nights in Apr 2024

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Semi

Stayed 3 nights in Mar 2024

10/10 Excellent

Sanjeet

Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Perfect for work
If you are in Suva for work with any of the government or regional and international agenices, this is very conveniently located. It also has everything you need in the room to function and get work done in the evenings/weekends. I had a room with a balcony and it is certainly worth the extra - the others looked quite a bit smaller and dark without the natural light from the balcony. Staff very friendly and helpful. Would certainly stay again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sashi K

Travelled with partner
Liked: Property conditions & facilities
Took us one hour to find the place. No clear signs
Stayed 1 night in Jan 2024

10/10 Excellent

DONALD

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Would probably need a sign sitting on the pavement. It took the taxi driver a little longer to find the property. But wonderful stay. Excellent staff. Especially the two brothers (Sio in reception and Lai the security guard) on duty when i arrived.
Stayed 2 nights in Nov 2023
Response from Taufa Mekemeke (Reservations Manager) on 15 Nov 2023
Bula Mr Donald,Thank you for your feedback, we're glad you enjoyed your stay at the Quest Suva Apartment.We will work on the signage to help improve on the visibility of the Property. We look forward to hosting you again on your next visit to Suva.

2/10 Terrible

Merly

Stayed 2 nights in Nov 2023
Response from Taufa Mekemeke (Reservations Manager) on 11 Nov 2023
Bula Merly,We have noted that your review score for your stay was 2/10. Your feedback is important to us, we appreciate if you could let us know on the areas you were not happy with as we would like to improve on that.You may email us directly on guestservices@questsuva.comWe look forward to hear from you soon.Kind Regards,'Taufa Mekemeke(Reservations Manager)

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from Taufa Mekemeke (Reservations Manager) on 25 Oct 2023
Thank you for choosing Quest Suva as your accommodation provider. We appreciate all the feedbacks we receive from our guests, and we would like to thank you for the rating that you gave us. We hope to see you soon and look forward to your next stay.

8/10 Good

Francis, Auckland New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location. Very convinent
Good views of the Port. All facilities are made available. Excellent staff.

10/10 Excellent

Janti, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Fantastic; Service: Remarkable; Cleanliness: Spotless; Hats of to the House Keepers!!! Excellent work!!

8/10 Good

Nivendra, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service
Facilities: Modest; Value: Affordable; Service: Professional, Friendly; Cleanliness: Pleasant; BSP bank downstairs, Prouds and cafe downstairs

10/10 Excellent

Ruth, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: expensive; Service: Outstanding; Cleanliness: Spotless;

10/10 Excellent

ROBERT, Australia - ACT - Canberra

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good for self-catering ; Value: Good value-for-money; Service: Cheerful and helful; Cleanliness: Spotless;

8/10 Good

Kai, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice if a hair dryer is included in the bathroom.

10/10 Excellent

SHARMISTA, Australia - NSW - Sydney

Liked: Staff & service
Service: Outstanding; Cleanliness: Clean;

10/10 Excellent

Stephanie, Australia - NT - Darwin

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Fantastic; Service: Remarkable; Regularly serviced

10/10 Excellent

stephen, Australia - VIC - Ballarat

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Affordable; Service: Outstanding; Cleanliness: Spotless; excellent staff members and right in the centre of town, very convenient

10/10 Excellent

Edward, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good, Nice ; Value: Moderate; Service: Go the extra mile, Outstanding; Cleanliness: Pleasant, Lovely; Hot showers not working "everyday?"

8/10 Good

BABU, Australia - NSW - Sydney

Liked: Cleanliness, staff & service

10/10 Excellent

Paul, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Great deal; Service: Go the extra mile;

10/10 Excellent

Chandrika, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Bargain; Service: Outstanding; Cleanliness: Spotless; Very helpful staff and parking excellent.

8/10 Good

Nancy, Australia - QLD - Brisbane

Liked: Staff & service, property conditions & facilities
Facilities: Good; Value: Affordable; Service: Friendly;

10/10 Excellent

ROBERT, Australia - ACT - Canberra

Liked: Cleanliness, staff & service, property conditions & facilities
Service: Go the extra mile; Good for self-catering, but also handy arrangements with nearby restaurants

10/10 Excellent

Luisa, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Affordable; Service: Courteous; Cleanliness: Beautiful;

10/10 Excellent

Joseff, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding, Good Breakfast.; Value: Fantastic, The best Around; Service: Remarkable, Friendly Cheerful Staff; Cleanliness: Immaculate; Definitely will book this for the family on my next trip in May 2013

4/10 Poor

Rohit, Australia - VIC - Melbourne

Liked: Staff & service
Value: They booked me elsewhere; Service: Professional, Elsewhere booked was good;

10/10 Excellent

Everhardus, Australia - VIC - Regional VIC

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Fantastic; Service: Go the extra mile; Cleanliness: Spotless;

10/10 Excellent

Bernadette, United States

Liked: Staff & service, property conditions & facilities
Facilities: Above average; Value: Economical; Service: Courteous, Front desk guys friendly; The breakfast (continental) wasn't very good ,and the variety wasn't good.

8/10 Good

Seradh, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Affordable; Service: Professional; Cleanliness: Pleasant;

8/10 Good

Damian, New Zealand - Christchurch

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Economical;

10/10 Excellent

Peter, Australia - QLD - Cairns

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Fantastic; Service: Remarkable, Great friendly staff.; Cleanliness: Spotless; Great value for stay in Suva, will definitely return.

10/10 Excellent

Sojung

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is in Suva. Everything is close to this hotel. The best location.
Stayed 4 nights in Feb 2024