I have been a regular to this property since last 10 or more years , However after Covid and reopening (after a long renovation etc ) this was my first visit.
My Favorite wing of the hotel is still closed for some reason.
I was shocked the Deluxe room seemed so small and tiny , whilst the size ahs not changed i was used to the slightly bigger rooms for some reason,
There is no outdoor chair and table for the balcony, i had to pull out a chair and make myself comfortable outside for fresh Air.
The Mini Fridge only had a packed of milk, No Bottle Water complementary.
The room used to have a feedback form, it did not have it,
The Breakfast was the most shocking change that i have realized -
Previously everything was on Buffet and the choices seemed endless, the desserts were more in variety.
Noe it seems you chose only from a small portion of dessert and drinks , The actual breakfast have to ask on order and the servings are no where close to what one needs to fil up for a good day ahead.
Even the choices to order were not much.
The rates seemed to have gone ahead whilst the services went right done the opposite lane..
For me, not planning to revist any tme soon... BIG NO