Outdoor pool, pool loungers

Reviews of Caribbean Resort

3.5 out of 5
Caribbean Resort
17-19 Brisbane Road, Mooloolaba, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 286 out of 688 reviews" "
Rating 8 - Good. 285 out of 688 reviews" "
Rating 6 - Okay. 80 out of 688 reviews" "
Rating 4 - Poor. 26 out of 688 reviews" "
Rating 2 - Terrible. 11 out of 688 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here. Receptions ladies are really friendly and helpful. The room overlooking the pool area was nice. Everything was clean. Lots of space. Parking easy & handy. Perfect location. Great price. Will be back for our next family adventure!
Stayed 4 nights in Mar 2024
Response from Management on 14 Apr 2024
Hi Jessica, Thank you for taking the time to review. We are pleased that you had a lovely stay and that you are wanting to return on your next visit. We look forward to welcoming you.

10/10 Excellent

Sok

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay at Caribbean Resort. Staff were very helpful and friendly and were at hand to help at any convenience. Definitely family friendly and would recommend anyone with young children to stay here.
Stayed 6 nights in Mar 2024
Response from Management on 26 Mar 2024
Hi Sok, Thank you for taking the time to write such a lovely review. We are very family friendly. The facilities are wonderful for all guest, Pool and Rooftop BBQ area are the favoutites. Next time visiting Mooloolaba I do hope you may choose the Caribbean again. Kind Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
A great place for the family
Stayed 3 nights in Dec 2023

8/10 Good

Yoo Jung

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Lynnette

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Dec 2023

10/10 Excellent

chris

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was close to our appointment.
Stayed 3 nights in Dec 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to Mooloolaba and surrounds. Plenty of options for food on the doorstep.
Stayed 3 nights in Nov 2023

6/10 Okay

Faith

Travelled with family and small children
Liked: Cleanliness, amenities
Great location close to the beach and local food options. Mattresses and pillows were terrible. Was happy to head home to a good mattress and pillow
Stayed 3 nights in Nov 2023

10/10 Excellent

Sandra

Stayed 2 nights in Nov 2023
Response from Caribbean Team on 15 Nov 2023
Thank you for your great review and for choosing to stay with us. We are very pleased you had a lovely stay with us and we hope you will will return as a repeat guest. Kind Regards

10/10 Excellent

Leonard

Travelled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2023
Response from Caribbean Team on 14 Nov 2023
Thank you Leonard for your great review and hopefully we can welcome you again as a returning guest.

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This place as good, older but lovely renovated. The reception staff were great and very helpful. The room was good, and the pool was great. Everything was in walking accessible and we really enjoyed staying here.
Stayed 2 nights in Oct 2023
Response from Caribbean Team on 4 Nov 2023
Thank you for taking the time to write a review. We are glad you had a lovely stay with us. I will pass the comments onto the owner of the unit you occupied. The Resort facilities are liked by all guest that come and stay, especially the Pool and Rooftop BBQ area. The location is close to all which makes a less stressful holiday. Kind Regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from Caribbean Team on 1 Nov 2023
Thank you for choosing the Caribbean Resort as your holiday accommodation. Glad you had a lovely stay with us and we hope we can welcome you back soon. Kind regards

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
The Carribean Resort is so convenient to get to everywhere you need to in Mooloolaba yet quiet and peaceful. Apartment is spotless and very comfortable.
Stayed 6 nights in Oct 2023
Response from Caribbean Team on 25 Oct 2023
Thank you for the lovely review, We are happy you had a nice stay with us. We look forward to welcoming you bacvk if visiting Mooloolaba again. Kind Regards

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, room comfort
Wonderful balcony view with parrots. Amazing pool
Came here years ago as kids and loved the location and pool! Pool was great! It just needs to be heated more, especially the kids pool. It was too cold for us in September, the spa was good. This resort would be incredible with a warmer pool. We booked based on a heated pool. Needs to be around 30 degrees in winter/spring. The rooms are great! Balcony was wonderful with a view and the local bird life coming to say hi. The pillows are terrible. So hard in our room. Parking and access across two roads was great. Easy walking everywhere. Rooftop with little kids play area and bbq’s were great. Great to watch the sunset. Games room was cool. Make sure you contact for after hours access in advance as reception closes early. Free beach toys to use for your stay.
Friendly neighbours
Roof top
Pool
Stayed 7 nights in Sep 2023
Response from Caribbean Team on 16 Sept 2023
Hi Marina,Thank you for your review. Glad you had a lovely stay with us. Unfortunately we cannot control the weather. Early September was a little colder than usual. The pool does struggle in colder weather to reach 27 degrees, however our spa temperature is 37 degrees. If only you had come down to reception while you were hear we could of replaced the pillows for you. Everyone has different preferences with pillows and bedding. The Rooftop BBQ area is a favourite with our guest as well as the pool. We do hope we can welcome you back maybe you would like it more in the warmer months.

8/10 Good

Ewen

Travelled with partner
The resort was in a great location to shops, restaurants and bars, our apartment was clean with bathroom and kitchen recently renovated. We would have liked to be higher for better views, ours on the second floor overlooked swimming pool but mostly looked at the high rise car park across the road and the side of the apartments next door. The staff were very nice friendly and helpful.
Stayed 2 nights in Sep 2023
Response from Caribbean Team on 14 Sept 2023
Thank you for your review, Unfortunately other guests beat you to the higher levels in our complex, but maybe next time we could see about getting you up higher. Glad you had a lovely stay with us. Kind Regards

8/10 Good

Jodie

Stayed 7 nights in Sep 2023
Response from Caribbean Team on 16 Sept 2023
Thank you for choosing the Caribbean Resort for your holiday accomodation and for taking the time to review. Kind Regards.

4/10 Poor

Craig

Stayed 6 nights in Aug 2023
Response from Caribbean Team on 25 Oct 2023
Hi Craig, Thank you for taking the time to review the Caribbean Resort. Kind regards

10/10 Excellent

gardenia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had everything we needed for our 5 day stay at the Caribbean. Perfect location with restaurants just a few steps away and the beach front. My daughter absolutely loved the pool and it was topped off with the hot spa. We had instructions for late check-in and it was easy and clear to follow which made check-in a breeze. We highly recommend the Caribbean resort - affordable and great location!
Stayed 4 nights in Sep 2023
Response from Caribbean Team on 9 Sept 2023
Hi Gardenia, Thank you for your review and for choosing the Caribbean for your holiday accomodation. So happy to hear that you enjoyed the facilities at the Resorts and we made an easy arrival for you. If returning to Mooloolaba we would love to welcome you back at a returning guest. Kind Regards

8/10 Good

Wenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean ,staff are very nice. Handy to everything. The only thing was our room wasn't ready by 2pm. It was probably only a one off ,But they did everything to get us in another room..
Stayed 3 nights in Aug 2023
Response from Caribbean Team on 29 Aug 2023
Hi Wenda, Our Apologies for not having the apartment ready. This is a very rare thing, we usually have all our apartments ready for arrival by 2pm. When I realozed it wasn't going to be ready we did switch you to another apartment. We had some new stay that didn't realize our policies. I hope this doesn't deter you from returning. Thank you for being so understanding and such a lovely review. Kind Regards

10/10 Excellent

Felicity

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location for the price!! Suitable for budget conscious family’s. Has all great amenities and pool was amazing even in winter!
Stayed 4 nights in Jul 2023
Response from Caribbean Team on 9 Sept 2023
Hi Felicity, We are in a great location and we pride ourselves as a family friendly resort. Our Pool is a favourite with our guests and is heated all year round. Thank you for your freview and we would love to be able to welcome you back. Kind regards.

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Very accommodating. A great place to stay.
Stayed 28 nights in Jul 2023
Response from Caribbean Team on 1 Aug 2023
Hi John, Thank you so much for the lovely review, I do hope you return to the caribbean Resort when visiting Mooloolaba again. We would live to welcome your back

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good except the water temp of the pool that could be slightly warmer in winter months.
Stayed 2 nights in Jul 2023
Response from Caribbean Team on 31 Jul 2023
Thank you for choosing the Caribbean Resort for your holiday accomodation. Glad to hear you had a lovely stay with us.

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are wonderful and accommodating. It's a very happy and relaxing place to stay.
Stayed 4 nights in Jul 2023
Response from Caribbean Team on 11 Jul 2023
Thanks Martin, glad you had a lovely stay with us and hopefully look forward to welcoming you back.

10/10 Excellent

Lea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location; walkable to beach, dining and shops. Whilst the property is not new, it is clean and has plenty of facilities. Our unit had a good size balcony and the rooftop bbq area is perfect for larger groups.
Stayed 5 nights in Jun 2023
Response from Caribbean Team on 1 Jul 2023
Hi Lea,Thank you for such a lovely review and for choosing the Caribbean Resort as your holiday accomodation. Our Property is a little older but is situated close to all Shops, Cafes, Restaurants and the wonderful Mooloolaba beach. Our rooftop is favourite with group gatherings and has lovely views of the ocean.. We do hope you will return as a repeat guest when visiting Mooloolaba again. Kind Regards.

6/10 Okay

Shelby

Travelled with family, Travelled with group
Overall I think this place is a 3 star. We wouldn’t stay again. We came with a big group due to a soccer tournament with kids and the only facilities they had was a spa and a narrow pool. It is also basically 2 towers with 2 different lifts, so depending on which side of the building you stay in “, the access to reception isn’t as easy as just walking out of your lift. The kitchen and bathrooms are run down, the water pressure is terrible and the views are minimal. For the price lots more choice in that location along the beachfront. Staff were lovely and friendly and easy to deal with. It also isn’t serviced so you only get one bath towel for your entire stay.
Stayed 3 nights in Jun 2023
Response from Caribbean Team on 1 Jul 2023
Hi Shelby,Caribbean Resort is a 3.5 star rating. It is a complex that has 2 lifts for guest convenience. You can access both lifts from each floor by walking around each floor level which is about 20metres, and comes out at reception from Lift 1. There is no 2 towers. We do have a rooftop BBQ area which the kids could use. No other complexes in Mooloolaba have play areas in their complex as they have a lot of parks for children along the beach. The spa is large enough to fit 12 people at once and the pool is 25mtre pool. Our pool area is quite a large relaxing area with 10 day beds and 4 x 4 table and chairs, umbrellas and we have a steam room. We thank you for coming and choosing the Caribbean Resort to stay but clearly not the resort for you. We are self contained apartments with washing facilities in each apartment. In our terms and conditions and information regarding staying at the complex, we only service the apartment if you stay 8 or more nights. We are happy to issue you with more towels, but it is an extra service which you could have approached the Reception staff. We issue a welcome pack and then guest usually bring thier own toiletries and extra groceries. There is a lot of other options along the Esplande for accomodation to choose from but I do know with the marketing that we do we are much cheaper than paying Beachfront. Most of our guest love the complex were it is situated as it is still close to parks, 50mtres from beach, cafes, Restaurants and shops for convenience and affordable. Tha apartments are also owned individually so I will pass the comments onto the owners about their kitchens and bathrooms and hopefuuly they can do some renovations. Again thank you for choosing the Caribbean Resort. Kind Regards.

8/10 Good

Robert

Stayed 10 nights in Jun 2023
Response from Caribbean Team on 11 Jul 2023
Thank you Martin for a nice review. So happy to hear you enjoyed your stay. Look forward to your next visit.

10/10 Excellent

Nianjan

Stayed 4 nights in Jun 2023
Response from Caribbean Team on 11 Jul 2023
Hi Nianjan, Thank you for choosing the Caribbean Resort for your holiday destination. Happy to hear you had a lovely stay with us. Look forward to your return.

10/10 Excellent

Antonietta

Travelled with group
Liked: Cleanliness, property conditions & facilities
We had the 2 bedroom apartment, they came with 2 bathrooms, good size kitchen, staff are happy to help and show you around. Great location, close to the Wharf. Beach was really close I'd go back again.
Stayed 2 nights in Apr 2023
Response from Caribbean Team on 7 May 2023
We are pleased that you enjoyed your stay with us. We are situated in a great location close to all. The apartments are a good family size for your comfort. We we would love to welcome you back next time your visiting Mooloolaba. Kind Regards

10/10 Excellent

casey

Stayed 2 nights in Apr 2023

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Caribbean Resort was good, clean, amenities well kept,close to beach, shopping. Good location
Stayed 3 nights in Mar 2023
Response from Caribbean Team on 2 Apr 2023
Hi John,I so happy to hear you enjoyed your stay with us. We are in the hub of Mooloolaba and so close to all. When visiting Mooloolaba again we would love to welcome you back. Kind Regards.

10/10 Excellent

Lesley

Stayed 3 nights in Mar 2023
Response from Caribbean Team on 14 Mar 2023
Thank you for your great review, we are happy you had a nice stay with us and would love the opportunity to welcome you back. Kind Regards

10/10 Excellent

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. No faults.
Stayed 3 nights in Mar 2023
Response from Caribbean Team on 12 Mar 2023
hi Anthony, Thank you for yolur nice review and so happy to hear youor had a great stay with us. Look forward to your return. Kind Regards

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Some cheap furniture that falls apart when you open drawers, water damaged windowsills and dodgy fixes (like fixing a towel holder with tape) detract from the overall impression
Stayed 2 nights in Mar 2023
Response from Caribbean Team on 7 Mar 2023
Hi Nicole,Thank you for writing a review. Each Apartment are owned by different owners. Some owners do a lot of work and keep up with the decor and comfit for their guest. I will pass the review onto that owner of that apartment. The towel rack has now been fixed as the guest departing had mentioned that it needed fixing and your arrival on the same day gave us very limited time to fix. Our Apologies. Maybe next time you could stay in a renovated unit rather than a standard apartment. Kind Regards

8/10 Good

Christine

Stayed 2 nights in Feb 2023
Response from Caribbean Team on 2 Apr 2023
Thank you for your review, we hope you had a great stay and we can welcome you back on your next visit.

10/10 Excellent

Theeranut

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Roof top. Beautiful pool. Closed to everything.
Stayed 2 nights in Feb 2023
Response from Caribbean Team on 12 Feb 2023
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay with us. The Caribbean Resort is close to shops Restaurants, Cafes and the beautiful Mooloolaba Beach. If returning to Mooloolaba we would love to welcome you back.

10/10 Excellent

Ross

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Caribbean Team on 7 Mar 2023
Hi Ross,Thank you for choosing the Caribbean Resort to stay and for the nice review. So happy to hear that you enjoyed your stay with us and we hope that we can welcome you back again soon. Kind Regards

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Great location and lovely hotel. Will definitely stay there again
Stayed 2 nights in Nov 2022
Response from Caribbean Team on 29 Nov 2022
Thank you for your lovely review, we are so happy to hear that you enjoyed your stay with us and hope we get a chance to welcome you back. Kind Regards Caribbean Team.

10/10 Excellent

Angela

Stayed 12 nights in Feb 2022

4/10 Poor

Tennielle

Travelled with family, Travelled with group
Disliked: Cleanliness
Check Inn Excellent, friendly welcoming staff Plenty of parking Friend was approached by a man in pool area about a glass that we had on table and told not allowed in pool area which is fair enough however there were other people also in pool area who clearly had glass and werent given the same treatment,no they werent plastic. A lady also pointed her fingers at my 10yr old child and raised her voice for her not to jump off rocks, the rock she jumped off was the same level as the pool side which you are allowed to jump off. My daughter is also autisitic maybe next time parents should be approached instead. Some cutlery pots and pans werent washed properly Pillows are like rocks Dont make any noise past 10pm we finished our night at 1030 and had a noise complaint warning and threat of calling police and eviction if it happened again. Swipe key also malfunctioned and had fo call management to rectify so we could get back into property Will not be returning
Stayed 3 nights in Feb 2022
Response from The Caribbean Resort Team on 22 Feb 2022
Hi Tennielle, When making the booking in the confirmation letter you receive, our policies are stated, no jumping off the rocks into the pool as is a safety issue. It also procedes to say no glassware in the pool as if glass gets broken the pool has to be shut down and is a inconvienance to all other guest. There is a mention a 10 pm noise policy as we have a lot of families with small children that stay with us and also owners that have to get up early to go to work. Management did have 3 complaints on the night that you had partied until after 12.30pm, so we had issued you with courtesy reminder under you door with the remifications if there was any more noise after 10pm for the rest of your stay. Management is only following the procedures that the body Corp has put in place. We are a family resort and like all our guests to honour our policy. On check-in you are also given a welcome letter that also clarifies all the information above.

10/10 Excellent

James

Stayed 7 nights in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 2 nights in Dec 2021
Response from The Caribbean Resort Team on 13 Dec 2021
Thank you for your review. We hope to be able to welcome you back to the Caribbean Resort for yoour next stay in Mooloolaba.

10/10 Excellent

Joshua

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property. Hotel operators were very friendly and helpful. Great amenities for kids. Room was good size for a family of 5, highly recommend this to anyone looking for a chilled holiday!
Stayed 7 nights in Dec 2021
Response from The Caribbean Resort Team on 13 Dec 2021
Thank you so much for your review and sharing such lovely comments. We are so happy you enjoyed your stay with us. Next time in Mooloolaba we would love to welcome you back to the Caribbean Resort.

8/10 Good

Keith

Travelled with partner
Central location, secure parking,dated property. Wifi not working although office gave me another account to use. Nice pool and surrounds.
Stayed 7 nights in Sep 2021
Response from The Caribbean Resort Team on 29 Sept 2021
Hi Keith, Thank you for taking the time to write a review. Caribbean Resort is a great location in Mooloolaba. Close to all shops, Cafes and Restaurants. Our apologies for the WiFi not working, sometimes it does have difficultly and we were pleased we could connect you to another account. Our pool is a favourite for our guests that stay with us. Hopefully next time you can come and stay with us and you might like to stay in a renovated apartment which is more modern.

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant view over pool. Reception staff very welcoming. Spa bath was a bonus.
Stayed 7 nights in Aug 2021
Response from The Caribbean Resort Team on 27 Aug 2021
Dear Wendy, We are delighted to hear you found your room and the view over the pool to be pleasant and the spa bath in the unit a bonus. We are also very glad that you found the reception staff to be very welcoming. We hope to welcome you back to the Caribbean Resort again.

8/10 Good

Carmela

Stayed 3 nights in Aug 2021
Response from The Caribbean Resort Team on 29 Sept 2021
Thank you Carmela for taking the time to review. We hope you enjoyed your stay with us at the Caribbean Resort and you had a lovely break.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice apartment, negative was noise coming from bar next door til 1.30am
Stayed 2 nights in Aug 2021
Response from The Caribbean Resort Team on 17 Aug 2021
Thank you for taking the time to write a review. We are happy to hear that you liked the unit that you occupied whilst staying with us. Not so happy that the noise from a neighbouring Bar 3 doors down kept you awake. Next time if you choose to stay we could put you into a unit that is a quieter area in the complex.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodation and close to everything
Stayed 5 nights in Aug 2021
Response from The Caribbean Resort Team on 15 Aug 2021
Thank you for your great review. We are so happy you had a wonderful stay with us at the Caribbean Resort. Our location is very good and walking distant to lots of restaurants, Cafes and the beautiful Mooloolaba beach. Hope we can welcome you back soon.

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay, the staff are really welcoming and our 5 year old really enjoyed the pool area and games room.
Stayed 6 nights in Jun 2021
Response from The Caribbean Resort Team on 6 Jul 2021
Thank you for your lovely review. We have a great team at the Caribbean Resort and try our hardest to welcome our guests and make sure they have a lovely stay. The games room and Pool area is always a favourite.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice stay and we loved the friendly people.
Stayed 7 nights in Jun 2021
Response from The Caribbean Resort Team on 6 Jul 2021
That you for taking the time to write a nice review. We are so glad you had a lovely time with us at the Caribbean resort and we endeavour to make our guests feel welcome.

10/10 Excellent

Verified traveller

Stayed 13 nights in May 2021
Response from The Caribbean Resort Team on 6 Jul 2021
Thank you for such a wonderful review and you had a great stay with us at the Caribbean Resort.