6/10 Okay
ALI
Business traveller
25 Apr 2024
Liked: Cleanliness, staff & service
The walls are paper thin so if your next door neighbor is loud and noisy at 2am, you're going to suffer !
Even though the staff is super friendly and helpful, they didn't move my room even though I got no sleep the first night (went to bed at 10:30pm, fell asleep at 2:30am due to noisy guy next door). When I asked to be moved, they said they would get back to me with some good options but ultimately they didn't move me and claimed they took care of the problem and it should not be me who has to move, etc. etc. But the real reason they didn't move me (and they admitted) is that the hotel was full. I asked them to move me in the early morning so I still don't understand why they could not move some people around to make it work. I ended up buying earplugs and turning on the AC to drown out the noise.
I hate to write a poor review because this is a nice place and I think my experience is just bad luck as most people are courteous and don't call their friends at 1am and laugh out loud.
ALI
Stayed 2 nights in Apr 2024