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Reviews of Maple Tree Inn

3 out of 5
Maple Tree Inn
711 E El Camino Real, Sunnyvale, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 985 out of 1550 reviews" "
Rating 8 - Good. 401 out of 1550 reviews" "
Rating 6 - Okay. 89 out of 1550 reviews" "
Rating 4 - Poor. 37 out of 1550 reviews" "
Rating 2 - Terrible. 38 out of 1550 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ryuhei

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

LaDawn

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that there was plenty of free parking and I liked the buffet breakfast and the social hour appetizers. The hotel was clean and quiet. The only negative and it's my opinion only, is there weren't a huge selection of TV channels to choose from.
Stayed 1 night in May 2024
Response from Lina on 25 May 2024
Greetings LaDawn,Thank you for taking the time to review the Maple Tree Inn. Your feedback is appreciated and will be shared with our staff for improvements. I hope to have the opportunity to welcome you back and turn your experience around.

10/10 Excellent

Ashley

Travelled with partner
Breakfast was good. Room clean. There was a lot of shops around it.
Stayed 2 nights in May 2024
Response from Lina on 25 May 2024
Greetings Ashley,Thank you for taking the time to review the Maple Tree Inn. I am pleased to know you enjoyed our amenities! I hope to welcome you back soon!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient, everything at walking distance
Stayed 2 nights in May 2024
Response from Lina on 21 May 2024
Greetings Maria,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5! I hope to welcome you back soon.

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Lina on 23 May 2024
Greetings Jane,Thank you for taking the time to review the Maple Tree Inn! I hope to have the opportunity to welcome you back soon!

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in May 2024
Response from Lina on 21 May 2024
Greetings Barry,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5, and had a great stay! I hope to welcome you back soon.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay
Stayed 1 night in May 2024
Response from Lina on 20 May 2024
Greetings Amanda,Thank you for taking the time to review our hotel. I am pleased to know you had a 5 out of 5 experience, it's our pleasure to host your stay at the Maple Tree Inn. I hope to welcome you back soon!

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Lina on 23 May 2024
Greetings Fernando,Thank you for taking the time to review the Maple Tree Inn. I am pleased to know you had a 5 out of 5 experience with us, I hope to welcome you back soon!

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful front staff, breakfast and everything else. Will be back.
Stayed 1 night in May 2024
Response from Lina on 20 May 2024
Greetings Susan,Thank you for taking the time to review the Maple Tree Inn. I am pleased to know you had a wonderful visit and experience with our services and amenities. I certainly look forward to welcoming you back!

4/10 Poor

Jianhua

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The location is not bad, close to in&out. But the staff are pretty cold in my experience, they refused to offer extra quilt and just told me to use the blanket offered in the room which is extremely rough, i just felt i was not welcomed at all. My room was close to the lift, and it got really noisy in the first night, i suspected it was the ice maker that was making that noise during night, trust me, that was noise that will wake you up during night, it lasted like 20 mins. Overall, i would not recommend this place, and would not choose it again.
Stayed 3 nights in May 2024
Response from .Lina on 21 May 2024
Greetings Jianhua,Thank you for taking the time to review the Maple Tree Inn. Your feedback is very much appreciated and will be shared with our staff for improvements. I apologize if there might've been any miscommunication, we have extra blankets in every room under the TV in a drawer. I hope to have the opportunity to welcome you back and turn your experience around in a quieter location of the hotel.

10/10 Excellent

abel, Atwater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay exceeded all our expectations. Will book again.
Stayed 2 nights in May 2024
Response from Lina on 21 May 2024
Greetings abel,Thank you for taking the time to review the Maple Tree Inn! I am pleased to know we exceeded your expectations and had a 5 out of 5 experience. We look forward to welcoming you back!

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Broken ice machine, tv didn’t work
Stayed 1 night in May 2024
Response from Lina on 21 May 2024
Greetings Katie,Thank you for taking the time to review the Maple Tree Inn. Your feedback is appreciated and will be addressed with our maintenance team for improvements. I hope to welcome you back soon.

10/10 Excellent

BLANCA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice and clean.
Stayed 1 night in May 2024
Response from Lina on 21 May 2024
Greetings BLANCA,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5! I hope to welcome you back soon.

8/10 Good

dominica

Stayed 1 night in May 2024
Response from Lina on 20 May 2024
Greetings dominica,Thank you for taking the time to review the Maple Tree Inn. I hope we have the opportunity to welcome you back and host your stay again!

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Lina on 21 May 2024
Greetings Claudia,Thank you for taking the time to review the Maple Tree Inn! I am pleased to know you had a 5 out of 5 experience, I hope to welcome you back soon!

8/10 Good

Trung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was dated and a bit noisy being next to the road. However, the room was nice and clean. The bed was comfortable, and the check in staff was friendly and helpful. Parking was also free, which is not the case for many hotels in this area.
Stayed 1 night in May 2024
Response from Lina on 21 May 2024
Greetings Trung,Thank you for taking the time to review the Maple Tree Inn. Your feedback is very much appreciated and will be shared with our staff for improvements. I hope to welcome you back and turn your experience around.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded expectations.
Stayed 1 night in May 2024
Response from Lina on 21 May 2024
Greetings Richard,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5 and we exceeded your expectations! I hope to welcome you back soon.

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 1 night in May 2024
Response from Lina on 23 May 2024
Greetings Glenn,Thank you for taking the time to review the Maple Tree Inn! I hope to have the opportunity to welcome you back soon!

10/10 Excellent

Jithendra Reddy, Redmond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was short stay here. There are various dining options near by. Will prefer to stay here in future
Stayed 1 night in May 2024
Response from Lina on 21 May 2024
Greetings Jithendra Reddy,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5! We certainly look forward to welcoming you back!

6/10 Okay

Lulu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall my stay was okay. The staff were cool but the hotel itself needs a deep cleaning, especiallythe carpet. Also, it was very loud, other guest doors banging so loud that you think someone is trying to break into the room. I can hear flushing, showing, and movements of other guests. If you are a light or even a medium sleeper, I would not sugguest as I don't consider myself one of those n I did not get a good night sleep with all the noises. Overall its a C to average stay.
Stayed 2 nights in May 2024
Response from Lina on 23 May 2024
Greetings Lulu,Thank you for taking the time to review the Maple Tree Inn, your feedback is appreciated and will be shared with our staff for improvements. I hope to have the opportunity to welcome you back and turn your experience around!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lina on 21 May 2024
Greetings Megan,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5! I hope to welcome you back soon.

10/10 Excellent

Barry

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for my needs!
Stayed 1 night in Apr 2024
Response from Lina on 21 May 2024
Greetings Barry,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know you had an excellent experience with a 5 out of 5! I hope to welcome you back soon.

10/10 Excellent

Angelina

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed the night on our way up from LA to Sonoma and it was the perfect pet-friendly, good value spot to rest after the long drive. Room was clean and comfortable and surprisingly quiet despite being located on the ground floor by an exit door. Breakfast and pool were a plus as well and close to plenty of stores and restaurants
Stayed 1 night in May 2024
Response from Lina on 21 May 2024
Greetings Angelina,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know it was a restful and quiet stay for you! I hope to welcome you back if you ever find yourself in the area.

10/10 Excellent

David

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel that looks like it was built yesterday. Rooms were great, staff was very respectful as well as very helpful. Breakfast was very good. Brought our dog with us and they were very accommodating, even giving her a puppy bag. Would use this hotel again if we head back to Sunnyvale.
Stayed 2 nights in May 2024
Response from Lina on 21 May 2024
Greetings David,Thank you for taking the time to review the Maple Tree Inn. Your feedback is much appreciated and It was such a pleasure hosting you and your dog here, I am pleased to know your experience was a 10 out of 10! I hope to welcome you back soon.

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in May 2024
Response from Lina on 21 May 2024
Greetings Jeffrey,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5! I hope to welcome you back soon.

10/10 Excellent

Chia, Sacramento

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 1 night in Apr 2024
Response from Lina on 7 May 2024
Greetings Chia,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here and I am pleased to hear you had a great stay! I hope to welcome you back soon!

10/10 Excellent

sneha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Lina on 8 May 2024
Greetings sneha,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here and I am pleased to know your experience was a 5 out of 5. I hope to welcome you back soon!

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious,clean rooms. Staff was very good.Breakfast was good as well
Stayed 1 night in Apr 2024

10/10 Excellent

joan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice employees. Good breakfast.
Stayed 4 nights in Apr 2024
Response from Lina on 7 May 2024
Greetings joan,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here and I am pleased to know you enjoyed our services and amenities! I hope to welcome you back soon!

8/10 Good

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Heloisa, Belmont

Stayed 1 night in Mar 2024
Response from Lina on 23 May 2024
Greetings Helosia,Thank you for taking the time to review the Maple Tree Inn! I hope to have the opportunity to welcome you back soon!

4/10 Poor

Heloisa

Business traveller
Liked: Cleanliness
Disliked: Staff & service
I had a very rude employee doing check-in. She could explain nicely that she was facing an issue with her system, but she was rude because it was my fault that I wanted to check in while she had a problem. Just apologize to the client and ask nicely to come back later. Another woman was trying to be nice, while the younger one was the one who was rude.
Stayed 1 night in May 2024
Response from Lina on 4 May 2024
Greetings Heloisa,Thank you for taking the time to review our hotel. I sincerely apologize for the experience you encountered at the Maple Tree Inn. We strive to provide excellent services and I am saddened to know that we have fallen short of that standard. I hope that we have the opportunity to turn your experience around in the future!

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff clean hotel.
Stayed 1 night in May 2024
Response from Lina on 4 May 2024
Greetings Stephen,Thank you for taking the time to review our hotel. I am pleased to know you had a pleasant staff experience here, I hope to welcome you back soon!

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great and the breakfast was better than most with scrambled eggs pancakes and sausage. The room AC did not have a fan only mode and would cycle frequently throughout the night.
Stayed 2 nights in Apr 2024

10/10 Excellent

Arcelia, orting

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice place to stay. Will be back again!
Stayed 1 night in Apr 2024
Response from Lina on 1 May 2024
Greetings Arcelia,Thank you for taking the time to review our hotel. I am pleased to know you will be back again, we look forward to welcoming you back!

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay, comfortable bed and good location
Stayed 1 night in Apr 2024
Response from Lina on 1 May 2024
Greetings Brad,Thank you for taking the time to review our hotel. I am happy to know you had a comfortable stay! I hope to welcome you back soon!

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Lina on 1 May 2024
Greetings Beverly,Thank you for taking the time to review our hotel! I hope to welcome you back soon!

10/10 Excellent

Betsy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I liked it
Stayed 1 night in Apr 2024
Response from Lina on 1 May 2024
Greetings Betsy,Thank you for taking the time to review our hotel. I am pleased to know you like your stay and it was a 5 out of 5 experience! I hope to welcome you back soon!

8/10 Good

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good for short period of staying.
Stayed 1 night in Jan 2024
Response from Lina on 27 Apr 2024
Greetings Philip,Thank you for taking the time to review our hotel. I am pleased to know you had a good stay with us. I hope to welcome you back soon!

10/10 Excellent

Gordon, clovis

Liked: Property conditions & facilities
Price is good. Close to conference site.
Stayed 1 night in Apr 2024
Response from Lina on 27 Apr 2024
Greeting Gordon,Thank you for taking the time to review our hotel. I am pleased to know our location was close to your conference site. I hope to welcome you back soon!

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Lina on 28 Apr 2024
Greetings manuel,Thank you for taking the time to review our hotel. I hope to welcome you back soon!

10/10 Excellent

Rick

Stayed 1 night in Apr 2024
Response from Lina on 24 Apr 2024
Greetings Rick,Thank you for taking the time to review our hotel. I am pleased to know your experience was a 5 out of 5! I hope to welcome you back soon!

4/10 Poor

Juan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Lina on 24 Apr 2024
Greetings Juan,Thank you for taking the time to review our hotel, I hope to welcome you back soon and turn your experience around!

10/10 Excellent

alan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast
Stayed 1 night in Apr 2024
Response from Lina on 24 Apr 2024
Greetings alan,Thank you for taking the time to review our hotel, I am pleased to know your stay was a 5 out of 5 experience! I hope to welcome you back soon!

10/10 Excellent

Lea marie

Stayed 1 night in Apr 2024
Response from Lina on 21 May 2024
Greetings Lea Marie,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5! I hope to welcome you back soon.

10/10 Excellent

William, San Francisco

Stayed 3 nights in Apr 2024
Response from Lina on 21 May 2024
Greetings William,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5! I hope to welcome you back soon.

10/10 Excellent

Jess

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here about every other month and it's always wonderful you can't beat the amenities are awesome and staff are great. No onsite dining but there's free breakfast. I love this hotel.
Response from Lina on 21 Apr 2024
Greetings Jess,Thank you for taking the time to review our hotel! I am pleased to know your experience here is always wonderful, our amenities are certainly a favorite with our returned guests! We look forward to hosting your next stay here!

2/10 Terrible

Shay, Cleveland

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beddddddd!!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2024
Response from Lina on 21 May 2024
Greetings Elizabeth,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5! I hope to welcome you back soon.