Dear Carol,It sounds like your experience at the hotel was disappointing due to several factors, including the lack of amenities, issues with food availability and staffing and ongoing construction. It's understandable that this would affect your overall satisfaction with your stay. We sincerely apologize for the inconvenience caused and we will surley look into this promplty. Thank you for your feeedback and we hope to welcome u back for a better experience in the future .

Dear Ryan,It sounds like despite the need for some improvements, you were able to enjoy a comfortable stay with friendly staff and delicious breakfast. Thank you for sharing your feedback and we hope to welcome you back in the future.

Dear Heather,Thank you for taking the time to leave your positive feedback about your stay with us. We're delighted to hear that you appreciated the vintage style of our hotel.We aim to provide a unique and comfortable experience for all our guests, and it's wonderful to know that you enjoyed your time with us. Your satisfaction is important to us, and we hope to welcome you back on your next visit.Best regards,Madison

Dear David,Thank you for taking the time to share your experience at our hotel. We're delighted to hear that you appreciated the unique and historical charm of our establishment. It's wonderful that you found our staff to be delightful.We take great pride in preserving the character of our hotel and providing a memorable and welcoming experience for our guests. Your positive feedback is greatly appreciated and serves as encouragement to our team.Should you choose to stay with us again, we'll do our utmost to ensure your next visit is just as enjoyable as the last. Thank you for your support and kind words.Best regards,Madison

Dear Colin,Thank you for your lovely review of our hotel. We're delighted to hear that you appreciated the charm and old-style elegance of our establishment. Your description of the hotel's ambiance is delightful, and we're pleased to know that you found it reminiscent of classic, bygone eras.We take pride in our convenient location and the historical charm that Stromness offers. It's wonderful to hear that you enjoyed being in the heart of the town and found the proximity to the ferry terminal convenient.Thank you for choosing to stay with us, and we look forward to welcoming you back whenever your travels bring you to Stromness.Best Regards,Madison

Dear Garry,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your honest comments as they help us identify areas for improvement.We're sorry to hear that you found our hotel to be dated and that you were disappointed with the value for money. However, many of our guests appreciate its old-style elegance and nostalgic experience.Regarding dining options, we understand that Stromness can have limited choices for restaurants, especially in the evenings. We'll consider how we can provide more information to our guests about dining options in the area.Your feedback is valuable to us, and we will use it as an opportunity to enhance our offerings. We hope to have the chance to welcome you back in the future and provide you with a more satisfying experience.Thank you for choosing to stay with us.Best Regards,Madison

Dear Helen,We're delighted to hear that you had a great experience during your stay at our hotel. Your kind words about our location, staff, and spacious rooms are truly appreciated. Our team works hard to provide the best possible service, and it's rewarding to know that their efforts made your stay enjoyable.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Best Regards,Madison

Dear Paula,Thank you for choosing to stay at our hotel and for taking the time to share your positive feedback. We're delighted to hear that our staff went above and beyond to assist you during your visit. Providing exceptional service and ensuring our guests have a wonderful experience is our top priority, and it's wonderful to know that our team exceeded your expectations.We appreciate your patronage and look forward to hosting you again in the future. If you have any plans to return or if there's anything we can do to make your next stay even more enjoyable, please feel free to reach out.Best regards,Madison

Dear Paula,Dear Paula,Thank you for choosing to stay at our hotel and for taking the time to share your positive feedback. Providing exceptional service and ensuring our guests have a wonderful experience is our top priority, and it's wonderful to know that our team exceeded your expectations.We appreciate your patronage and look forward to hosting you again in the future. If you have any plans to return or if there's anything we can do to make your next stay even more enjoyable, please feel free to reach out.Best regards,Madison

Dear Perry,Thank you for your wonderful review! We're thrilled you had a great stay with us. It's delightful to hear that you enjoyed your spacious room with the bay window. Our friendly and helpful staff is grateful for your kind words. We hope to have the pleasure of welcoming you back soon for another enjoyable experience.Best regards,Madison

Dear Carlos,Thank you for your kind review. We are thrilled to hear that you had a pleasant experience during your stay with us.Moreover, we are delighted that you enjoyed our breakfast offerings. We strive to offer a delightful culinary experience to all our guests, and your positive feedback is truly appreciated.Thank you for choosing us for your stay, and we hope to have the pleasure of welcoming you back soon for another wonderful visit.Best regards,Madison

Dear Roy,Thank you for sharing! Delighted Christine could help connect you with Billy, our local taxi driver, for the Neolithic site visit. We hope you had a fantastic time! Looking forward to hosting you again.Best regards,Madison

Thank you for taking a moment to share your experience. Payman Club's customer service executives are available 24/7 and you can contact them whenever you need help and face any issue at our property.Our team here are committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future

Thank you so much for the 5-star review!

Thank you for sharing a review of your recent experience. Our team here at The Stromness Hotel iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

Dear Lindsay, We are deeply grateful to you for writing us this very helpful, well-detailed and honest review. We appreciate you giving us your opinion on how the hotel can be improved and we would definitely use it to make our hotel function better and better every day. With best regards, Roger Lucas

Dear Lynda, Thank you very much for giving us your time and writing about your joyful experience at the Stromness Hotel. We can't be any happier to hear how you have loved the property and we can't wait to be your host at any of our properties in the future. With best regards, Roger Lucas

Dear Donald, Thanks for giving us your time and writing this thoughtful and kind review. We are so happy to hear how you have loved staying at The Stromness Hotel and we wish to see you there again very soon. With best regards, Payman Club