Outdoor pool

Reviews of Residence Inn By Marriott Stockton

3 out of 5
Residence Inn By Marriott Stockton
3240 W March Ln, Stockton, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 160 out of 270 reviews" "
Rating 8 - Good. 81 out of 270 reviews" "
Rating 6 - Okay. 17 out of 270 reviews" "
Rating 4 - Poor. 6 out of 270 reviews" "
Rating 2 - Terrible. 6 out of 270 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shrabasti

Stayed 3 nights in Mar 2024
Response from Isadora H. on 20 Mar 2024
Dear Shrabasti,Thank you so much for your stay! We look forward to seeing you again soon.

10/10 Excellent

Ana, Norwalk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great costumer service
Stayed 1 night in Dec 2023
Response from Isadora H. on 6 Feb 2024
Dear Ana,Thank you so much for sharing your experience with us. We are delighted to hear you enjoyed your stay and our team met your needs and expectations. We look forward to your next visit.Thank you,

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk and housekeeping staff were very nice. Breakfast was great. Fitness Center was great.
Stayed 1 night in Jan 2024
Response from Isadora H. on 25 Jan 2024
Dear John,We are so glad to hear you enjoyed your stay with us. I am happy to hear our staff met your needs and you were able to enjoy your amenities during your stay. We look forward to welcoming you back again soon.Thank you so much for taking the time to share your experience.

10/10 Excellent

Beverly, Ahwahnee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Isadora H. on 28 Dec 2023
Dear Beverly,Thank you for staying with us, we look forward to seeing you again.

10/10 Excellent

Olive Liaga

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very pleasant staff, great morning breakfast
Stayed 1 night in Nov 2023
Response from Isadora H. on 16 Dec 2023
Dear Olive,Thank you so much for sharing your experience with us. We are so glad to hear you enjoyed your stay and we look forward to seeing you again.Thank you,

10/10 Excellent

Willie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet surroundings
Stayed 3 nights in Nov 2023
Response from Isadora H. on 28 Nov 2023
Dear Willie,Thank you so much for staying us, we are delighted to hear you enjoyed your suite and the quiet area around our property. We appreciate your feedback and look forward to your next visit.Thank you,

10/10 Excellent

Sriyan

Business traveller
The Best Hotel Staff in the whole country
I stay at this hotel for two weeks every year visiting the branch I oversee in Stockton. I travel an approximate 110 days in a given year and I always feel at home here. Its all because of the verry friendly, attentive, hospitable and professional staff this hotel has. They are by far the best a hotel could have.
Stayed 4 nights in Oct 2023
Response from Isadora H. on 14 Nov 2023
Dear Sriyan,Wow! We are so thankful for you sharing your experience with us. It is so important for us to ensure we make you feel that you are at home especially when you are on the road so much. I will make sure to share your feedback with the team. We look forward to welcoming you back again soon. Thank you,

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Isadora H. on 26 Sept 2023
Vincent,Thank you so much for staying with us, we are so glad you enjoyed your stay.Thank you,

10/10 Excellent

Amanda

Liked: Cleanliness
Kind and professional staff!
Stayed 3 nights in Jul 2023
Response from Isadora H. on 8 Aug 2023
Dear Amanda,Thank you so much for your stay. We look forward to welcoming you back again soon.

10/10 Excellent

Jacquelynn

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the breakfast. Friendly staff.
Stayed 6 nights in Jun 2023
Response from Isadora H. on 13 Jul 2023
Dear Jacquelynn,We are so glad to hear you enjoyed your stay with us. We can't wait to welcome you back again!Thank you,

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Caution
The cockroaches by the pool ruined the stay for us. We played by the pool, but once it got dark there were cockroaches all around our lawn chairs. When management was informed they seemed to have little concern.
Stayed 2 nights in May 2023
Response from Isadora H. on 14 Jun 2023
Dear Traveler,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint is the toilet need to be higher and the bathroom need to have more safe handles, the room next to the elevator is noisy.
Stayed 1 night in Jun 2023
Response from Isadora H. on 16 Jun 2023
Dear Carlos,Thank you so much for your feedback, I am very sorry about the elevator noise.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet. Our toilet leaked the first night, but once we reported it that morning, it was fixed immediately. We came in the back way, and the staff was extremely helpful to help us find our way to the front office. Great place.
Stayed 2 nights in Jun 2023
Response from Isadora H. on 6 Jun 2023
Dear Linda,We are so glad you chose to share your experience with us. Thank you so much for your stay we look forward to welcoming you back again soon.

10/10 Excellent

SUDHANSHU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable stay & a 5 star experience!
Excellent service. Very clean. Courteous staff. Great breakfast.
Stayed 8 nights in May 2023
Response from Isadora H. on 25 May 2023
Dear SUDHANSHU,We are so delighted to hear you enjoyed your stay with us. We look forward to welcoming you back again soon.Thank you,

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Isadora H. on 24 Apr 2023
Dear Russell,Thank you for your stay, we look forward to welcoming you back again soon.

6/10 Okay

Xiaoyue

Disliked: Staff & service
Stayed 1 night in Mar 2023
Response from Isadora H. on 28 Mar 2023
Dear Xiaoyue,Thank you for staying with us, we look forward to seeing you again.

8/10 Good

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Response from Isadora H. on 1 Feb 2023
Dear Gavin,We appreciate you choosing us for your stay in Stockton and we look forward to welcoming you back again soon.Thank you,

2/10 Terrible

FRANCISCO

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very dirty, from arrival there was beer caps in sofa bed. Women’s hair clips, garbage on floor. Bathroom door handle broken. Couldn’t get room serviced/cleaned until 3rd day after complaining several times. Will not stay or recommend this place at all.
Response from Isadora H. on 30 Dec 2022
Dear Francisco,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,

8/10 Good

Maxwell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located a short drive away from the University of the Pacific and is located in a nice, quiet area. The facilities are showing their age somewhat, but that is overshadowed by the aforementioned nice area and the wonderful service.
Response from Isadora H. on 12 Dec 2022
Dear Maxwell,We are so glad you chose to stay with us on your visit to the area. We appreciate your feedback and look foward to your next visit.Thank you,

10/10 Excellent

Sriyan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The best hotel staff I have ever encountered. They are kind courteous and professional. Nicole Nunez was especially helpful on my previous stay too. The building is very old and in need of sever upgrades. Not only as guests a staff as good as this needs a better place to work.
Stayed 7 nights in Nov 2022
Response from Isadora H. on 28 Nov 2022
Dear Sriyan,Thank you so much for sharing your experience with us, we are delighted to hear about your stay. We will share your feedback with the team.Thank you,

10/10 Excellent

Kathy

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Isadora H. on 22 Sept 2022
Dear Kathy,Thank you so much for your stay! We look forward to your next visit.

10/10 Excellent

Kristina, Reno

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to Starbucks. It was very quite and we felt safe. Thank you
Stayed 2 nights in Jun 2022
Response from Isadora H. on 13 Jun 2022
Dear Kristina, Thank you so much for sharing your experience with us, we hope to see you again soon.

10/10 Excellent

Julee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Isadora H. on 7 Jun 2022
Dear Julee, Thank you so much for your stay!

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in May 2022
Response from Isadora H. on 13 Jun 2022
Dear Heidi, Thank you so much for your stay!

10/10 Excellent

Aishah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The double room is very nice and spacious. They have a 24 hr little market inside and a cute little gym the only thing was the hot tub was out of service.
Stayed 1 night in May 2022
Response from Isadora H. on 13 Jun 2022
Dear Aishah, We are so delighted to hear you enjoyed your stay with us. Thank you so much for sharing your feedback, we are doing our best to get our hot tub back in service as soon as possible. I'm so sorry it wasn't available during your stay. We hope that you will come back again soon. Thank you,

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Isadora H. on 7 Jun 2022
Dear Caroline, Thank you so much for your stay, we look forward to your next visit.

6/10 Okay

Cathi

Liked: Cleanliness
Stayed 7 nights in May 2022

10/10 Excellent

Lisa-Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Isadora H. on 27 Apr 2022
Dear Lisa-Marie, Thank you so much for your stay!

6/10 Okay

James

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2022
Response from Isadora H. on 27 Apr 2022
Dear James, Thank you so much for staying with us! We look forward to your next visit.

10/10 Excellent

Kimberlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Isadora H. on 27 Apr 2022
Dear Kimberlyn, Thank you for you stay, we hope to see you again soon.

6/10 Okay

Amy, Salem

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Amenities
At check-in desk the lady was very cold and not very inviting. The room was good, beds were comfortable. The hot tub was out of service and the breakfast options were very limited. I've been to other residence inns but this one was not as nice as some of the others but decent considering the location.
Stayed 3 nights in Feb 2022
Response from Isadora H. on 1 Mar 2022
Dear Amy, I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from Isadora H on 1 Mar 2022
Dear Traveler, Thank you so much for your stay.

10/10 Excellent

Marquize

Liked: Cleanliness, amenities, property conditions & facilities
Learn a lot
Stayed 1 night in Feb 2022
Response from Isadora H. on 15 Feb 2022
Dear Marquize, Thank you so much for your stay, we look forward to your next visit.

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from Isadora H on 20 Jan 2022
Dear Celia, We are delighted you enjoyed your stay with us. Thank you,.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We visit stockton often to see family, and we stay at his hotel always. The staff have been there for a long time and always friendly
Stayed 1 night in Dec 2021
Response from Isadora H. on 6 Jan 2022
Dear Sandra, We are so delighted we are your hotel choice when you come to town. So glad to hear you enjoyed your stay with us. I will make sure to share your experience with the team. Thank you,

8/10 Good

Raychelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Isadora H. on 30 Dec 2021
Dear Raychelle, Thank you so much for your stay!

10/10 Excellent

Lynda

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Liked my room
Stayed 1 night in Dec 2021
Response from Isadora H. on 15 Dec 2021
Dear Lynda, Thank you so much for your stay, we are so happy to hear you enjoyed your suite. We look forward to your next visit. Happy Holidays!

10/10 Excellent

Artur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pretty nice hotel .
Stayed 1 night in Oct 2021
Response from Isadora H. on 22 Oct 2021
Dear Artur, We are delighted you enjoyed your stay with us. Thank you so much for sharing your feedback.

10/10 Excellent

Kai Ming karen

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from Isadora H. on 13 Oct 2021
Thank you so much for your stay!

10/10 Excellent

Krystal

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Isadora H. on 1 Oct 2021
Dear Krystal, Thank you so much for your stay!

6/10 Okay

Andréa

Liked: Staff & service, room comfort
Less than Usual
Staff was friendly and attentive. Usually my experience with this hotel is stellar but this time was a little different. Downside: A bug was crawling on the wall the second day I was there. Not sure where it came from but kinda made me nervous the rest of my stay. Also the stovetop didn’t work. I had brought some food specifically to make while there and was disappointed that this amenity wasn’t usable. I called the front desk and they sent a male maintenance person to check it out and he couldn’t get it to work either. Also loud neighbors and kids ripping and running down the hallways every day. Sadly staff can’t do much about unruly kids and bad parenting. Why aren’t they in school anyway?
Stayed 3 nights in Aug 2021
Response from Isadora H. on 25 Aug 2021
Dear Andrea, I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,

4/10 Poor

Mark

Stayed 3 nights in Jul 2021

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location … private and quiet…Easy access to the highway
Stayed 1 night in Jul 2021
Response from Isadora H. on 21 Jul 2021
Dear John, Thank you so much for sharing you experience with us. We look forward to your next visit.

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021
Response from Isadora H on 19 Jul 2021
Dear Traveler, Thank you so much for your stay. We look forward to your next visit.

8/10 Good

Daniel

Stayed 4 nights in Jun 2021
Response from Isadora H on 19 Jul 2021
Dear Daniel, Thank you for choosing us for your stay in Stockton, we look forward to welcoming you back.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Loved the studio
The studio was very nice with a kitchenette, desk and small dining table. It felt spacious and welcome after a day in 100 degree weather. There is a pool, BBQ, sitting area with a fire pit and a basketball court. There is a large courtyard surrounded by rooms. Studios seem to be on the back side of it however. I would stay here again.
Stayed 1 night in Jun 2021
Response from Isadora H. on 1 Jul 2021
Thank you so much for the review, we look forward to your next visit.

8/10 Good

Atsuro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Isadora H. on 28 Apr 2021
Thank you for you stay.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities
Great room, spacious, quiet, and spotless.
Stayed 1 night in Apr 2021
Response from Isadora H. on 28 Apr 2021
Dear Traveler, We are glad to hear you enjoyed your stay with us.

10/10 Excellent

Carolyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 4 nights in Apr 2021
Response from Isadora H. on 28 Apr 2021
Dear Carolyn, We are so glad you enjoyed your stay and look forward to welcoming you back. Thank you,