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Reviews of Courtyard by Marriott Stockholm Kungsholmen

4 out of 5
Courtyard by Marriott Stockholm Kungsholmen
Rålambshovsleden 50, Stockholm

Reviews

9.0

Wonderful

Rating 10 - Excellent. 588 out of 1002 reviews" "
Rating 8 - Good. 319 out of 1002 reviews" "
Rating 6 - Okay. 67 out of 1002 reviews" "
Rating 4 - Poor. 18 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maritere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt so welcome from the moment we arrived. Front desk was very friendly, breakfast buffet included is amazing! So many options to choose from. The staff at the restaurant so sweet and attentive. Our rooms were clean, comfortable and spacious. Looking forward to returning soon.
Stayed 5 nights in Mar 2024
Response from Team Courtyard on 17 Apr 2024
Dear Marit,Thank you for sharing this lovely review.We are thrilled to hear that our front desk team extended a warm welcome and that you felt the genuine hospitality from the moment of your arrival. It's wonderful to know that the breakfast buffet at Soth's Kitchen, with its vast selection of options, was to your liking and that the attentiveness of our staff there enhanced your dining experience. Your compliments on the cleanliness, comfort, and spaciousness of our rooms are greatly appreciated, as we strive to provide a restful and inviting atmosphere for all our guests. Moreover, we are glad that the amenities provided contributed positively to your stay. Receiving such positive feedback about our service and hotel condition truly encourages us to continue delivering exceptional experiences.It would be a pleasure to welcome you back. Best wishes,Team Courtyard

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Motel or hotel?
- we got the room for disable people - really cold room without heating ( had to call twice for them to bring a small heater ) - no place to hang things - empty soap bottles Overall the hotel looks amazing, people are friendly and helpful, but the rooms are like a motel level for Sweden.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! My room was extremely spacious, clean and quiet, and staff, friendly and accommodating from my the moment I arrived. The breakfast buffet had a wide variety of food and beverages available, catering to all. The reception area is very inviting, with comfy seats, a bar and fireplace a nice way to wind down after a long day of sightseeing! While the hotel is not necessarily close to any landmarks or sights, the two metro stations nearby make everywhere easily accessible. There are also multiple dining options and supermarkets close by if desired. I would definitely stay again!
Stayed 4 nights in Dec 2023

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Ogechi

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2023
Response from David, PR Manager on 26 Oct 2023
Dear Ogechi, Thank you for choosing Courtyard Stockholm! I'm happy that you seem to have had a pleasant stay. I hope that we'll get to see you again.Best regards,David

10/10 Excellent

Shaun

Stayed 4 nights in Aug 2023
Response from David, PR Manager on 2 Oct 2023
Dear Shaun,Thank you for choosing Courtyard Stockholm! I'm so glad to see that you really enjoyed your stay with us. We look forward to welcoming you back whenever you are back in Stockholm.Best regardsDavid

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from David, PR Manager on 2 Oct 2023
Dear Carol,Thank you for staying at Courtyard Stockholm! I'm glad to see that you seem to have had a pleasant stay with us. I hope that we'll get to welcome you back if you return to Stockholm.Best regards,David

6/10 Okay

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from David on 13 Sept 2023
Dear Gary,Thank you for staying at Courtyard Stockholm! I'm sorry that we don't seem to have lived up to your expectations. I do hope that you'd consider staying with us again in the future to give us a second chance to make your stay even betterBest regards,David

10/10 Excellent

John, Eastman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing missing in our room was Kleenex.
Stayed 3 nights in Sep 2023
Response from David on 12 Sept 2023
Dear John,Thank you for staying at Courtyard Stockholm! I'm glad to see that you were completely happy with your stay. I'm afraid that it's not very common in Sweden to keep Kleenex in the rooms. But maybe that is something we could look into. Thank you again och welcome back!Best regards,David

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023
Response from David on 13 Sept 2023
Dear Ross,Thank you for choosing Courtyard Stockholm! I'm so happy to see that you were completely happy with your stay. I do hope that we'll get to see you back with us again.Best regards,David

10/10 Excellent

On

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I would return
Stayed 5 nights in Aug 2023
Response from David, PR Manager on 6 Sept 2023
Dear On,Thank you for choosing Courtyard Stockholm! I'm happy to see that you had a great stay and we really look forward to having you back. Have a nice day!

10/10 Excellent

Rocio

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was first class. Excellent breakfast and with a beautiful bar/social area. All the staff was very friendly and super helpful, specially the breakfast staff who went out of their way to make us feel comfortable and that our enjoyment of the eating experience was paramount to them.
Stayed 6 nights in Aug 2023
Response from David, PR Manager on 4 Sept 2023
Dear Rocio,Thank you for staying at Courtyard Stockholm! I'm so happy to see that your stay lived up to all of your expectations. Also nice to hear that you felt well taken care by our great staff. I hope that we'll see you again next time you visit StockholmBest regards,David

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to stay in a property just outside the center of Stockholm with close by frequent buses and T bana services. Having a park opposite and a more local shopping area with a few restaurants nearby also meant that we could escape the main tourist area. The hotels Grill and bar were an excellent choice for a night in. Our 2 double bedroom was spacious and comfortable living up to the pics online. The staff went over and above board to assist me follow a nasty fall when I asked where I could get medical assistance. The receptionist made some calls for me and was able to get a nurse to triage me over the phone, thankfully saving me a trip to the hospital. But with the knowledge of what to do should the need arise as I had banged my head on the ground when I fell. I would definitely recommend this hotel and advise you get the SL travel card we found that the bus service was as good a choice as the TBana and had the advantage of enjoying the sights while travelling and getting a better feel for the layout of the city, also saved on walking.
Stayed 10 nights in Aug 2023
Response from David, PR Manager on 4 Sept 2023
Dear Virginia,Thank you for staying at Courtyard Stockholm! I'm very happy to see that you had a great stay, but I'm sorry about your accident. Great that our staff were able to help you. I really hope that you're feeling better. Thank you for your kind words and you are always welcome back to us.Best regards,David

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great swimming nearby
Stayed 2 nights in Aug 2023
Response from David, PR Manager on 31 Aug 2023
Dear Elizabeth,Thank you for choosing Courtyard Stockholm! I'm happy to see that you had a nice stay with us and also enjoyed swimming in Mälaren. I hope we'll see you back with us in the future!Best regards,David

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff communicated well
Stayed 4 nights in Aug 2023
Response from David, PR Manager on 28 Aug 2023
Dear John,Thank you for staying at Courtyard Stockholm! I'm very happy to see that you had a great stay with us and especially appreciated our amazing staff. We hope to see you again!Best regards,David

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Location not for tourists
Everyone at reception was exceptionally helpful and friendly! The hotel itself is looking a little worn with carpet stains in the hallway. It is located across the street from a very nice park. However, it is not close to the old town. There is a metro station within walking distance that is easy to navigate.
Stayed 4 nights in Aug 2023
Response from David, PR Manager on 25 Aug 2023
Hi,Thank you for staying at Courtyard Stockholm! I'm glad to you appreciated our great staff. We are aware of the hallways carpets being worn out and has just started the procedure of renovating our corridors. Thank you for your review!Best regards,David

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much to the front desk staff who checked us in, shared valuable information with maps and recommendations and were very well informed, polite, friendly and courteous. It was a pleasure staying in the hotel. BED WAS AWESOME. So comfortable. We could have used a lighter weight duvet, but we never asked if that was an option. We enjoyed the buffet breakfast with my dad and his partner once they joined us at the hotel. It was delicious oh and we had a great caesar salad and charcuterie plate the evening we arrived...late...but just in time from the bar. Bar and restaurant staff were lovely as well. THANK YOU. It's quite a distance from Vancouver, Canada but it would be a pleasure to return. ~ Susan Gadsby Lewis & Anthony Lewis.
Stayed 3 nights in Aug 2023
Response from David, PR Manager on 24 Aug 2023
Dear Susan and Anthony,Thank you for staying with us! I'm so happy to see that you were this pleased with so many parts of our hotel. I will bring this to our staff. Even though it might be a bit of a distance to Vancouver, we really hope to see you again! Best regards,David

10/10 Excellent

Maureen, Lehi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from David, PR Manager on 16 Aug 2023
Dear Maureen,Thank you for staying at Courtyard Stockholm! I'm very pleased to see that you had a great stay with us. We hope to see you back with us again anytime in the future!Best regards,David

10/10 Excellent

Susan

Stayed 2 nights in Aug 2023
Response from David, PR Manager on 8 Aug 2023
Dear Susan,Thank you for choosing Courtyard Stockholm! I'm very happy to see that you were this pleased with your stay. I hope to see you staying with us again in the future.Best regards,David

10/10 Excellent

Boma, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed
Stayed 3 nights in Jul 2023
Response from David, PR Manager on 8 Aug 2023
Dear Boma,Thank you for choosing Courtyard Stockholm! I'm very happy to see that you were this pleased with your stay. I hope to see you staying with us again in the future.Best regards,David

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
No comments
Stayed 4 nights in Jul 2023
Response from Ida L - Assistant Front Office Manager on 30 Jul 2023
Thank you Ronald for your review. Welcome back!

10/10 Excellent

Jan Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Ida L - Assistant Front Office Manager on 30 Jul 2023
Tack Jan Erik för din återkoppling och ditt betyg. Kul att se att du hade en så fin vistelse hos oss. Välkommen åter!

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ida was very professional!!!!!! All stuff was very nice : very nice
Stayed 4 nights in Jul 2023
Response from Ida - Assistant Front Office Manager on 12 Jul 2023
Thank you Michael for your review. So happy to hear that you were so well met by our staff. You're always welcome back!

10/10 Excellent

Ling

Stayed 3 nights in Jun 2023
Response from David, PR Manager on 8 Aug 2023
Dear Ling,Thank you for choosing Courtyard Stockholm! I'm very happy to see that you were this pleased with your stay. I hope to see you staying with us again in the future.Best regards,David

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay in this beautiful clean hotel. The staff were always pleasant and helpful. We had a lovely spacious, modern room, for the three of us. Comfortable beds, nice large bathroom with shower and being on the 8th floor we had a view of the surrounding area. We ate breakfast in the hotel one morning, which was delicious. Would highly recommend and definitely stay again.
Stayed 3 nights in Jun 2023
Response from Ida L on 27 Jun 2023
Thank you Debra for your review. How happy I am to see that you had a lovely stay! Always good to hear. You're always welcome back.Best regards,Ida LAssistant Front Office Manager

10/10 Excellent

Jenniffer Frances

Liked: Cleanliness, staff & service, property conditions & facilities
If you like parks and being close by bike or scooter to all the sights, this is the place for you. The staff were wonderfully helpful and the hotel is lovely. If there's a heatwave be sure and ask for some fans, they make all the difference!!
Stayed 5 nights in Jun 2023
Response from Ida L - Assistant Front Office Manager on 27 Jun 2023
Thank you Jenniffer Frances for your review, much appreciated. Glad you had a wonderful stay and that you got good service. As it should be. Welcome back to us!

10/10 Excellent

Claude

Stayed 2 nights in Jun 2023
Response from Ida - Assistant Front Office Manager on 12 Jul 2023
Dear Claude,Thank you for your review. I am so happy to see that you had such a good stay here. Welcome back next time!

10/10 Excellent

JUANAVA

Stayed 4 nights in Jun 2023
Response from Ida L - Assistant Front Office Manager on 27 Jun 2023
Thank you Juanava for your review. Good to see that you seem to have had a fantastic stay with us. Welcome back!Best regards,

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient. Very helpful and kind staff! We enjoyed staying here.
Stayed 3 nights in May 2023
Response from David on 31 May 2023
Dear Laura,Thank you for choosing Courtyard Stockholm! I'm very happy to see that you were pleased with your stay and appreciated our great staff. We hope that we'll get to see you back again in the future.Best regards,DavidPR Manager

10/10 Excellent

glyn

Liked: Property conditions & facilities
Stayed 4 nights in May 2023
Response from David on 29 May 2023
Dear glyn,Thank you for choosing Courtyard Stockholm! I'm very happy to see that you were this pleased with your stay. I hope that this means that we might see you staying with us again in the future!Wishing you all the best,DavidPR Manager

10/10 Excellent

Rich

Stayed 2 nights in May 2023
Response from David on 29 May 2023
Dear glyn,Thank you for choosing Courtyard Stockholm! I'm very happy to see that you were this pleased with your stay. I hope that this means that we might see you staying with us again in the future!Wishing you all the best,DavidPR Manager

10/10 Excellent

Aijing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from David on 24 May 2023
Dear Ajing,Thank you for choosing Courtyard Stockholm! I'm happy to see that you were this happy with your stay and gave us such a nice review. I hope that we'll have the honor of welcoming you back to us in the future. Best regards,David PR Manager

10/10 Excellent

Shaun

Stayed 5 nights in Apr 2023
Response from David on 24 May 2023
Dear Shaun,Thank you for choosing Courtyard Stockholm! I'm happy to see that you were this happy with your stay and gave us such a nice review. I hope that we'll have the honor of welcoming you back to us in the future. Best regards,David PR Manager

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from David on 22 May 2023
Hej Ellen,Tack för att du valde Courtyard Stockholm! Det glädjer mig att din vistelse levde upp till dina förväntningar. Jag hoppas att vi får nöjet att välkomna dig tillbaka till oss någon gång i framtiden.Vänliga hälsningar,DavidPR Manager

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from David on 17 May 2023
Dear Janice,Thank you for choosing Courtyard Stockholm! I'm happy to see that you were pleased with your stay. I hope that we'll have the pleasure of welcoming you back to us again in the future.Best regards,DavidPR Manager

10/10 Excellent

Noel

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023
Response from David on 17 May 2023
Dear Noel,Thank you for choosing Courtyard Stockholm! I'm happy to see that you were this pleased with your stay. I hope that this means that you'll return to us the next time you visit Stockholm.Best regards,DavidPR Manager

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We will be back!
Stayed 3 nights in May 2023
Response from David on 9 May 2023
Dear Nancy,Thank you for choosing Courtyard Stockholm! I'm happy that you were this pleased with your stay and look forward to welcoming you back in the future.Best regards,David, PR Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023
Response from David on 2 May 2023
Hello,Thank you for choosing Courtyard Stockholm. I'm happy to see that you seem overall happy with your stay at our hotel. I do hope that you'll choose us again next time you visit Stockholm. Best regards,DavidPR Manager

10/10 Excellent

Shaun

Stayed 5 nights in Feb 2023
Response from David, PR Manager on 16 Feb 2023
Hi Shaun,Thank you for choosing Courtyard Stockholm and for your nice review. I'm happy to see that you enjoyed your stay!Hope that we will see you as our guest again in the future.Best regards

10/10 Excellent

Sandra

Stayed 1 night in Jan 2023
Response from Victoria on 27 Jan 2023
Dear Sandra, Thank you very much for your kind review! We are so happy that you enjoyed your stay here at Courtyard by Marriott, hope to see you here again soon! Kind regards Victoria Front Desk

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Marriott in Stockholm is a nice hotel. The bed was comfortable and the towels great. The staff were very friendly. It’s close to public transport so easy to get to shops and restaurants.
Response from Victoria on 11 Jan 2023
Dear Karen, Thank you very much for your kind review! We are so happy that you enjoyed your stay here at Courtyard by Marriott, hope to see you here again soon! Kind regards Victoria Front Desk

8/10 Good

Hakan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel available on Kungsholmen.
Stayed 2 nights in Aug 2022

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable prices, good location.
Stayed 3 nights in Aug 2022
Response from Victoria on 27 Aug 2022
Dear Thomas, thank you for your kind review! We are so happy that you enjoyed your stay here at Courtyard by Marriott, hope to see you again soon! Kind regards Victoria Front Desk

8/10 Good

Abdulelah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good, staff were very helpful!
Stayed 5 nights in Aug 2022
Response from Victoria on 11 Aug 2022
Dear Abdulelah, thank you for your kind review! We are so happy that you enjoyed your stay here at Courtyard by Marriott, hope to see you again soon! Kind regards Victoria Front Desk

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Does not have air-conditioning so at night, our room was not cool enough. This was the only disappointment.
Stayed 5 nights in Jul 2022
Response from Victoria on 6 Aug 2022
Dear Charles, Thank you for taking your time to give us a review and feedback. We are sorry to hear that we didn´t meet your expectations and we will forward your feedback to our maintenance manager. We always strive to give the best possible experience to our guests. We hope to see you here with us again in the near future. Kind regards, Victoria Front Desk

8/10 Good

Pekka

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff very very customer oriented and lobby area was really nice bar and restaurant very good. In room safety box display was psrt loosed but box itself works. Shower/toilet floor has got guite a lot chalk residues on floor. Vanity and toilet glazing has got partly broken and door has got spots pn because of some wrong chemical has made it.
Stayed 3 nights in Jul 2022
Response from Victoria on 26 Jul 2022
Dear Pekka, Thank you for taking your time to give us a review and feedback. We are sorry to hear that we didn´t meet your expectations and we will forward your feedback to our housekeeping manager. We always strive to give the best possible experience to our guests. We hope to see you here with us again in the near future. Kind regards, Victoria Front Desk

10/10 Excellent

Hilary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, spacious, very friendly and helpful, very close to subway (which is easy to use).
Stayed 2 nights in Jul 2022
Response from Victoria on 26 Jul 2022
Dear Hillary! Thank you for such a kind review. We are very happy to hear that you had a nice stay with us here in Courtyard by Marriott Stockholm! Hopefully we will welcome you back in the nearest future! Kind regards, Victoria Front Desk