The hotel is very dated and seems to be struggling. There was no fridge in our room, the tea/coffee selection was very poor (black tea only, if we wanted green on mint tea we had to pick tea bags up at the breakfast from the restaurant), lift to the rooms was jumpy, and the overall interior design was tired to say the least… However - the pool and spa areas are very nice, staff was very friendly and professional, and the breakfast was decent. It’s a beautiful building but in a serious need of investment and renovation.