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Reviews of Radisson Sonya Hotel, St. Petersburg

4 out of 5
Radisson Sonya Hotel, St. Petersburg
5/19, Liteyny pr., St. Petersburg

Reviews

8.6

Excellent

Rating 10 - Excellent. 122 out of 294 reviews" "
Rating 8 - Good. 138 out of 294 reviews" "
Rating 6 - Okay. 25 out of 294 reviews" "
Rating 4 - Poor. 6 out of 294 reviews" "
Rating 2 - Terrible. 3 out of 294 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small, but exceptionally clean. The staff speaks English and was very friendly and helpful. There is a supermarket across the street.
Stayed 1 night in Mar 2022

10/10 Excellent

gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great. Room was spacious, good location, the service was superb and the food was amazing. I liked the cleanliness of the hotel and room. The hotel staff is friendly and very helpful on whatever you need.
Stayed 3 nights in Jan 2022
Response from Yuliya Konopleva on 18 Jan 2022
Dear Guest , Thank you for taking your time and sharing your experience about the stay at Radisson Sonya, Saint-Petersburg! It is a great pleasure to learn that you have enjoyed your time with us. We are trying our best to meet and exceed guest’s expectations. We look forward to welcoming you back to our hotel in the near future! With kindest regards, Yuliya Konopleva Assistant Front Office Manager

10/10 Excellent

Alexei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Очень понравился хамам, его сейчас предоставляют по времени. Отличный завтрак. Не хватило usb розетки в номере
Stayed 1 night in Aug 2021
Response from Kseniya Denisova on 9 Aug 2021
Добрый день! Разрешите поблагодарить Вас за выбор отеля Radisson Sonya, Saint - Petersburg и за оставленный отзыв о Вашем проживании! Мы высоко ценим мнение наших гостей, прислушиваясь и стараясь развиваться в верном направлении. Нам радостно узнать, что Вы остались довольны качеством нашего сервиса и надеемся, что визиты в Санкт-Петербург станут доброй традицией для Вас, и мы обязательно ждем Вашего возвращения в отель Radisson Sonya! С уважением, Ксения Денисова Руководитель номерного фонда

4/10 Poor

Natalia

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Stayed 2 nights in May 2021

10/10 Excellent

Oksana, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at this hotel. The service was top notch, the food at the restaurant was delicious and I loved the design of my room. Turkish sauna and gym were a lovely addition to my stay.
Stayed 4 nights in Aug 2020
Response from Evgeniya on 28 Aug 2020
Dear Oksana, Thank you for choosing Radisson Sonya Hotel and sharing your experience with us! We appreciate your high scores and take all the comments into account. It has been a pleasure to host you at Sonya during your visit to beautiful St. Petersburg! We hope to welcome you back once your travels bring you back to the area! Thank you once more and kind regards, Evgeniya Yuzeeva, Front Office Manager, Radisson Sonya Hotel

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2020
Response from Evgeniya on 28 Aug 2020
Dear Stephanie, Thank you for choosing Radisson Sonya Hotel and sharing your experience with us! We look forward to welcome you back! Kind regards, Evgeniya Yuzeeva, Front Office Manager, Radisson Sonya Hotel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is near many of St. Petersburg’s top attractions including st Petersburg Broadway. Staff were super friendly and accommodating both at reception, bar and housekeeping and always on hand to help, perfect English. They organised taxis for us when we need and always making sure we were looked after, Highly recommend to anyone visiting St. Petersburg! Visitor from Ireland and Latvia.
Stayed 2 nights in Feb 2020
Response from Evgeniya on 18 Feb 2020
Dear Guest, Thank you for choosing Radisson Sonya Hotel and sharing your experience with us! We appreciate your high scores and take all the comments into account. It has been a pleasure to host you at Sonya during your visit to beautiful St. Petersburg! We hope to welcome you back once your travels bring you back to the area! Thank you once more and kind regards, Evgeniya Yuzeeva, Front Office Manager, Radisson Sonya Hotel

10/10 Excellent

AlexTkachev, NYC

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Location for historical places and my office.I am pretty excited
Stayed 6 nights in Jan 2020
Response from Evgeniya on 5 Feb 2020
Dear AlexTkachev, Thank you for choosing Radisson Sonya Hotel and sharing your experience with us! We are extremely delighted to receive such a high score! We look forward to welcome you back. Kind Regards, Evgeniya Yuzeeva, Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and at walking distance from some of the attractions like summer garden, St. Michael castle etc. Rooms are spacious and clean. Like in all Radisson hotels the staff was great and arranged my transfers to the airport flawlessly.
Stayed 7 nights in Dec 2019
Response from Evgeniya on 14 Jan 2020
Dear Guest, Thank you for choosing Radisson Sonya Hotel and sharing your experience with us! We appreciate your high score and look forward to welcome you back! Kind Regards, Evgeniya Yuzeeva, Front Office Manager

10/10 Excellent

Georgios

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Evgeniya on 14 Jan 2020
Dear Georgios, Thank you for chossing Radisson Sonya Hotel and scoring your experience so high! We hope to welcome you back once your travels bring you back to the area! Kind Regards, Evgeniya Yuzeeva, Front Office Manager.

8/10 Good

Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Evgeniya on 14 Jan 2020
Dear Fai, Thank you for staying with us at Radisson Sonya Hotel and sharing your feedback! Kind Ragards, Evgeniya Yuzeeva, Front Office Manager

8/10 Good

Sheryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay here again.
Great location: short pleasant walk to the major tourist attractions. The only 'gotcha' was a (small) room tax payable to the hotel which wasn't noted on the Hotels.com website when I booked.
Stayed 3 nights in Dec 2019
Response from Evgeniya on 14 Jan 2020
Dear Sheryn, Thank you for staying with us at Radisson Sonya Hotel and sharing your feedback! We look forward to welcome you back once your travels bring you back to the area. Kind Ragards, Evgeniya Yuzeeva, Front Office Manager

10/10 Excellent

Georgios

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Evgeniya on 14 Jan 2020
Dear Georgios, We appreciate your high score and look forward to welcome you back once your travels bring you back to the area! Kind Regards, Evgeniya Yuzeeva, Front Office Manager.

10/10 Excellent

Verified traveller

Stayed 9 nights in Nov 2019
Response from Evgeniya on 22 Nov 2019
Dear Guest, Thank you for staying at Radisson Sonya and scoring our services so high! We hope to welcome you back once your travels bring you back to the area! Kind Regards, Evgeniya Yuzeeva, Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Rohit on 18 Nov 2019
Dear Guest, Thank you for choosing Radisson Sonya Hotel and scoring your experience so high! Kind regards, Rohit Karunakaran, General Manager

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean friendly place Close to all city transportation
Stayed 5 nights in Oct 2019
Response from Evgeniya on 7 Nov 2019
Dear Guest, Thank you for choosing Radisson Sonya Hotel and sharing your experience with us! We appreciate your high scores and take all the comments into account. We hope to welcome you back once your travels bring you back to the area! Thank you once more and kind regards, Evgeniya Yuzeeva, Front Office Manager, Radisson Sonya Hotel

4/10 Poor

P,travel, Frankfurt

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
My room was in the second floor after the restaurant the window view is the hotel restaurant so u can’t open the curtains at all There is NO MOBILE NETWORK in the room at all and if u need to make call u need to go out of the hotel , they charge me extra for the room price and when I understand they said ok we will make refund . Careless reception staff .
Stayed 1 night in Oct 2019
Response from Rohit on 29 Oct 2019
Dear Guest, Thank you for choosing Radisson Sonya Hotel and sharing your experience with us! We appreciate your feedback and take all the comments into account. We are sorry to hear that you had to face those issues during your stay. Let us assure you that we will investigate the situation and will make it a priority to fix those issues. Thank you for letting us know! Thank you once more and kind regards, Rohit Karunakaran, General Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Rohit on 16 Oct 2019
Dear Guest, Thank you for choosing Radisson Sonya Hotel and scoring your experience so high! Kind regards, Rohit Karunakaran, General Manager

10/10 Excellent

Xifan, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice breakfast buffet. Newly renovated.
Stayed 3 nights in Sep 2019
Response from Rohit on 7 Oct 2019
Dear Xifan, thank you for your feedback! It has been a pleasure to host you at Radisson Sonya Hotel! Sincerely, Rohit Karunakaran, General Manager

8/10 Good

GITIKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, Great Service and Room View Average
The service and overall stay was good however the view was not great. The room faced inside the building( towards lift and other rooms) and thus we felt privacy was compromised. We had to always keep the curtains on.
Stayed 4 nights in Aug 2019
Response from Evgeniya on 20 Aug 2019
Dear GITIKA, Thank you for choosing Radisson Sonya and sharing your experience with us! We appreciate your feedback and take all the comments into account. We look forward to welcome you back once your travels bring you back to the area, so we could offer the room with a street view on your choice! Kind Regards, Evgeniya Yuzeeva, Front Office Manager

6/10 Okay

Karim

Disliked: Room comfort
Stayed 5 nights in Aug 2019
Response from Evgeniya on 20 Aug 2019
Dear Karim, Thank you for choosing Radisson Sonya Hotel! We look forward to welcome you back once your travels bring you back to the area! Kind Regards, Evgeniya Yuzeeva, Front Office Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Evgeniya on 20 Aug 2019
Dear Anthony, Thank you for choosing Radisson Sonya and scoring your experience so high! We look forward to welcome you back once your travels bring you back to the area! Kind Regards, Evgeniya Yuzeeva, Front Office Manager

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Lack of privacy, room overlooking the restaurant and other internal rooms. Breakfast bland and uninspiring.
Stayed 4 nights in Jul 2019
Response from GM on 1 Aug 2019
Dear Guest, Thank you for sharing your experience with us! We cherish your opinion and comments. We offer the rooms with different views, both courtyard and the street. If the travels bring you back to the area please request the view in advance, so we can provide the room of your choice. Kind Regards, Rohit Karunakaran, General Manager at Radisson Sonya Hotel, St. Petersburg

2/10 Terrible

Kevin, Los Angeles

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
On our last day of stay, We came to our room after a long day to rest since I was not felling well, Our room was not yet cleaned after 3.30 in the afternoon. When we contacted the front the desk we were told our room is scheduled to be cleaned only after 5.30 in the evening. also awhile I tried to rest they were doing electrical work and most harrible sound of drilling on top of our room and hall way for two hours. when we contacted the management they did not even care. We were there for vacation not to hear drilling sound and stay in a room that was not cleaned.
Stayed 1 night in Jul 2019
Response from FOM on 15 Jul 2019
Dear Kevin, Thank you for choosing Radisson Sonya Hotel and sharing your experience with us! We appreciate your feedback and will look into the details to improve the service. We hope that you can keep only good memories on your visit to a beautiful Saint Petersburg! Kind Regards, Rohit Karunakaran, General Manager at Radisson Sonya Hotel, St. Petersburg

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
condition very worn out, outdated carpet n room design. Very dark corridor. The room is very small. Funny layout. Breakfast choices limited. Would not recommend. Not the typical Radisson hotel.
Stayed 1 night in Jun 2019
Response from GM on 4 Jul 2019
Dear guest, Thank you for choosing Radisson Sonya Hotel and sharing your experience with us! We appreciate your feedback and will look into the issues to improve the services. Thank you and have a great day! Kind Regards, Rohit Karunakaran, General Manager at Radisson Sonya Hotel, St. Petersburg

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed my stay.
Excellent service From prompt minor repairs to helping me find my missing cab and printing out train tickets staff was great. Room was pleasantly appointed and breakfast buffet was awe-inspiring. Our tour guy told hotel it was my birthday and a fruit basket and wine magically appeared. I needed the30 minute stroll to the museums to work off the breakfasts!
Stayed 3 nights in May 2019
Response from Evgeniya on 11 Jun 2019
Dear Gayle, Thank you for choosing Radisson Sonya Hotel and sharing your experience with us! It has been a delight to host you during your Birthday! We hope to welcome you back once your travels bring you back to the area. Have a great day! Kind Regards, Evgeniya Yuzeeva, Front Offcce Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2019
Response from Evgeniya on 27 May 2019
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

Bedros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Radisson Sonya on 11 Jan 2019
Dear Bedros, Thank you for finding time to share feedback about your stay and for choosing Radisson Sonya Hotel during your stay in St. Petersburg. Warm regards, Radisson Sonya Hotel, St. Petersburg

10/10 Excellent

Rafael, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Radisson Sonya on 11 Jan 2019
Dear Rafael, Thank you for finding time to share feedback about your stay and for choosing Radisson Sonya Hotel during your stay in St. Petersburg. Warm regards, Radisson Sonya Hotel, St. Petersburg

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018
Response from Radisson Sonya on 11 Jan 2019
Dear Guest, Thank you for finding time to share feedback about your stay and for choosing Radisson Sonya Hotel during your stay in St. Petersburg. I'm very glad that you enjoyed your stay with us. Warm regards, Radisson Sonya Hotel, St. Petersburg

8/10 Good

ponal

Liked: Cleanliness, staff & service, room comfort
Worth it.
Stay was excellent. Hotel rooms are cozy. Staff is amazingly cooperative. Reception and restaurant staff are able to handle queries in English very well. My room had minor issues which were attended to. Amenities offered were nice.
Stayed 4 nights in Dec 2018
Response from Radisson Sonya on 11 Jan 2019
Dear Ponal, Thank you for finding time to share feedback about your stay and for choosing Radisson Sonya Hotel during your stay in St. Petersburg. I'm very glad that you enjoyed your stay with us. Warm regards, Radisson Sonya Hotel, St. Petersburg

10/10 Excellent

Samuli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Radisson Sonya on 11 Jan 2019
Dear Samuli, Thank you for finding time to share feedback about your stay and for choosing Radisson Sonya Hotel during your stay in St. Petersburg. I'm very glad that you enjoyed your stay with us. Warm regards, Radisson Sonya Hotel, St. Petersburg

10/10 Excellent

Caitlin, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel. I wasn't sure what to expect having never been to Russia. It's as you would expect of any other Radisson - the pictures don't quite do it justice though (looks a little tacky). Great room, great bathroom, plenty of space, quiet, good location. When you check-in they'll ask you if you want to add daily breakfast. I was a little apprehensive, but did it (cost effective to do it when you arrive) and was happy I did. The buffet is great - fresh everything and you can order omelettes etc at request for no extra charge. No complaints whatsoever and would stay here again.
Stayed 5 nights in Jul 2018
Response from Radisson Sonya on 15 Nov 2018
Dear Caitlin, Thank you for choosing Radisson Sonya Hotel and sharing your experience with us! I really appreciate such a detailed feedback from the guest, who is genuine and helps us to improve. The design of our Hotel was inspired by F. Dostoevsky novel - Crime and Punishment. We try to fulfill the atmosphere of the novel and the city of author himself. That is why we use a bit darkish colors in decor. I hope you will keep only great memories about your tour to St. Petersburg and Radisson Sonya as a part of it! Warm Regards, Rohit Karunakaran, General Manager at Radisson Sonya Hotel, St. Petersburg

10/10 Excellent

Caulee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short but very sweet stay at Sonya Radisson
It was a very very nice stay, short but sweet. The staff was very helpful and reliable, especially the girls at the reception who did their best to cater to the needs of guests, whatever be the time of the day,eg helping us find our way in the city with the use of maps, booking taxis for us etc etc.The hotel is very comfortable and well situated,easily accesible from the railway station at 10 minutes walk. We really enjoyed the sauna, included in the package and we appreciated the use of the store room provided by the hotel for keeping our luggage. The only minus point is doing the booking via hotel.com. The prize given to us did not match the prize paid at the hotel. It was slightly higher.so, customers should be careful to avoid misunderstanding at the hotel reception.
Stayed 1 night in Jul 2018
Response from Radisson Sonya on 29 Aug 2018
Dear Caulee, first of all let me please take this opportunity to thank you for choosing the Radisson Sonya and for sharing your recent experience with us! We highly appreciate all feedback we receive as it is our guests who make us better from stay to stay. We are happy to learn that you found your stay rather comfortable. Sincerely, Rohit Karunakaran, General Manager at Radisson Sonya Hotel, St. Petersburg

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Got a free upgrade to business room which included free breakfast in room. Enjoyed stay room and staff both were excellent
Stayed 3 nights in Jul 2018
Response from Radisson Sonya on 29 Aug 2018
Dear Muhammad, first of all let me please take this opportunity to thank you for choosing the Radisson Sonya and for sharing your recent experience with us! We highly appreciate all feedback we receive as it is our guests who make us better from stay to stay. We are happy to learn that you found your stay rather comfortable. Sincerely, Rohit Karunakaran, General Manager at Radisson Sonya Hotel, St. Petersburg

6/10 Okay

Francisco

Liked: Cleanliness, staff & service
Ok hotel. Great service
Stayed 5 nights in Jun 2018
Response from Radisson Sonya on 29 Aug 2018
Dear Francisco, first of all let me please take this opportunity to thank you for choosing the Radisson Sonya and for sharing your recent experience with us! We highly appreciate all feedback we receive as it is our guests who make us better from stay to stay. We are happy to learn that you found your stay rather comfortable. Sincerely, Rohit Karunakaran, General Manager at Radisson Sonya Hotel, St. Petersburg

8/10 Good

Jorge, Lima, Peru

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, and friendly and nice staff that can speak English. Close to center.
Stayed 4 nights in Jun 2018
Response from Radisson Sonya on 17 Jul 2018
Dear Jorge, thank you for choosing Radisson Sonya as your trip destination and sharing your experience with us! We welcome you back to Radisson Sonya during your next trip to Saint Petersburg! Warm regards, Rohit Karunakaran, General Manager of Radisson Sonya Hotel, St. Petersburg

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT HOTEL
Stayed twice at this hotel during the World Cup. First time they gave me an upgrade to a business room and was amazing; second time they gave me a standard room at the top floor and it was claustrophobic. Has windows and a column 45 degrees over the bed, very uncomfortable. Everything else is OK.
Stayed 2 nights in Jul 2018
Response from Radisson Sonya on 17 Jul 2018
Dear Nathan, Thank you for sharing your opinion on the recent stay with us! It is great to know you appreciated the first room and the service in general. I apologize you felt the second room size not to be sufficient. Although our standard rooms range in size from 14 to 23 square meters. Hopefully, you'll decide to give us another chance to pick up the impression, so we would deliver top level service! Kind Regards, Rohit Karunakaran, General Manager at Radisson Sonya Hotel, St. Petersburg

8/10 Good

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, nearly in the heart of the city. Good transport connections.
Stayed 2 nights in Jun 2018
Response from Radisson Sonya on 17 Jul 2018
Dear Mikhail, thank you for choosing Radisson Sonya as your trip destination and sharing your experience with us! We welcome you back to Radisson Sonya during your next trip to Saint Petersburg! Warm regards, Rohit Karunakaran, General Manager of Radisson Sonya Hotel, St. Petersburg

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff was so good we extended our stay twice! Loved it!
Stayed 1 night in Jun 2018
Response from Radisson Sonya on 17 Jul 2018
Dear Guest, thank you for choosing Radisson Sonya as your trip destination and sharing your experience with us! It's such a delight to receive those kind and flattering words! We are aiming to deliver excellent service and glad that you had a chance to experience it. It is highly important for us to make your stay memorable! We welcome you back to Radisson Sonya during your next trip to Saint Petersburg! Warm regards, Rohit Karunakaran, General Manager of Radisson Sonya Hotel, St. Petersburg

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Value for FIFA World Cup 2018 Visit
Me, my wife and a group of friends traveled to St. Petersburg for the FIFA World Cup 2018 and stayed at this hotel. While a bit expensive given the event, this hotel was still by far the best value in the city. THe staff was friendly, spoke English, allowed us to check in early, and treated us like valued guests. The hotel had breakfast on site, a sauna, a nice bar area with multiple TVs to watch the futbol matches and overall it was in a fantastic location. Very near to all the FIFA activities and near to all the typical tourist attractions. Overall a great hotel
Stayed 3 nights in Jun 2018
Response from Radisson Sonya on 17 Jul 2018
Dear Rory, first of all let me please take this opportunity to thank you for choosing the Radisson Sonya and for sharing your recent experience with us! We highly appreciate all feedback we receive as it is our guests who make us better from stay to stay. We are happy to learn that you found your stay comfortable and our hotel a good choice. We welcome you back to Radisson Sonya during your next trip to Saint Petersburg. Warm regards, Rohit Karunakaran, General Manager of Radisson Sonya Hotel, St. Petersburg

8/10 Good

Jorge, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Room: clean, cozy, comfortable Restaurant: excellent service, good food Breakfast: good selection, great service, even fruit for the day Check in: a bit slow for foreigners... Too much paperwork Check out: fast
Stayed 2 nights in Jun 2018
Response from Radisson Sonya on 17 Jul 2018
Dear Jorge, thank you for choosing Radisson Sonya as your trip destination and sharing your experience with us! We welcome you back to Radisson Sonya during your next trip to Saint Petersburg! Warm regards, Rohit Karunakaran, General Manager of Radisson Sonya Hotel, St. Petersburg

10/10 Excellent

JANUARY HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel experience!
Best hospitality & reception fr front desk manager and her team. Amazing experience. The hotel of choice to return to St Petersburg.
Stayed 7 nights in May 2018
Response from Alexandra Miliavskaia on 29 May 2018
Dear January, thank you for choosing Radisson Sonya as your trip destination and sharing your experience with us! It's was a real pleasure to host you and your husband. We are aiming to deliver excellent service and glad that you had a chance to experience it. It is highly important for us to make your stay memorable! We welcome you back to Radisson Sonya during your next trip to Saint Petersburg! Warm regards, Alexandra Guest Relations Executive of Radisson Sonya Hotel, St. Petersburg

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Alexandra Miliavskaia on 29 May 2018
Dear Guest, thank you for a nice rating! Sincerely, Alexandra Miliavskaia Guest Relations Executive Radisson Sonya Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018
Response from Radisson Sonya on 21 Mar 2018
Thank you for finding time to share feedback about your stay and for choosing Radisson Sonya Hotel! Warm regards, Rohit Karunakaran, General Manager of Radisson Sonya Hotel, St. Petersburg

8/10 Good

Fabrizio, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, bed and shower
Excellent location, comfortable bed with many pillows and very good hot shower. The tee and free water is a very good up to the hotel, makes the stay a more pleasant. Totally worth it.
Stayed 4 nights in Jan 2018
Response from Rohit Karunakaran on 8 Mar 2018
Dear Fabrizio, thank you for taking your time to write a comment on our hotel. We are delighted that you enjoy your stay in Radisson Sonya. We welcome you back during your next trip to Saint Petersburg! Warm regards, Rohit Karunakaran, General Manager of Radisson Sonya Hotel, St. Petersburg