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Reviews of Nevsky Aster

3 out of 5
Nevsky Aster
25, Bolshaya Konyushennaya st., St. Petersburg

Reviews

7.6

Good

Rating 10 - Excellent. 40 out of 194 reviews" "
Rating 8 - Good. 96 out of 194 reviews" "
Rating 6 - Okay. 36 out of 194 reviews" "
Rating 4 - Poor. 17 out of 194 reviews" "
Rating 2 - Terrible. 5 out of 194 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2020
Response from Ксения on 19 Oct 2020
Благодарим за высокую оценку!

10/10 Excellent

Adityarini

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in the center of st. petersburg
Over all very satisfying..
Stayed 1 night in Feb 2020
Response from Kseniya Dolzhanskaya on 1 Mar 2020
Thank you for your feedback.

10/10 Excellent

Worawit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, great location.
Stayed 4 nights in Jan 2020
Response from Valentina Kovaleva on 15 Jan 2020
Dear Worawit, thank you for choosing our hotel, we will glad to see you again.

10/10 Excellent

Heinar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
god taxi transfer from the hotel to railway station
Stayed 3 nights in Nov 2019
Response from Valentina Kovaleva on 10 Dec 2019
Dear Heinar, thank you for choosing our hotel, thank you for your feedback.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2019
Response from Valentina Kovaleva on 12 Sept 2019
Thank you for staying with us. Thank you for your feedback!

10/10 Excellent

Ayaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, clean room, kind stuff
Stayed 5 nights in Aug 2019
Response from Nevsky Aster on 27 Aug 2019
Dear Ayak, Thank you so much for leaving us your feedback. It's very important for us to know whether our guests are satisfied with their staying. We will be glad to meet you again in our hotel!

4/10 Poor

Alonso, Perth

Disliked: Amenities, property conditions & facilities
Good location smelly drains. No kettle. No air con
Stayed 3 nights in Jun 2019
Response from Nevsky Aster on 10 Jul 2019
Dear Sirs, Thank you for choosing the Nevsky Aster. Thank you for your feedback - we do appreciate your time for leaving us your opinion about the hotel. We have forwarded your comments to the hotel manager in order to fix the issues that were indicated. We will be glad to see you again!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Excellent location. Safe and convenient walking to all interesting points. Lots of good restaurants are just across street. A Supermarket is also cross street, two minutes walking on the left side of the hotel. The conditions of the hotel is okay but don’t expect too much.
Stayed 5 nights in May 2019
Response from Nevsky Aster on 27 May 2019
Dear Sirs, Thank you for choosing our hotel. It's a great pleasure for us to know that you enjoyed your staying with us. We hope to meet you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location right in the heart of Nevsky prospet, making it incredibly easy to see all the essential sights in St Petersburg. Hotel staff were very lovely and attentive. Decent breakfast selection.
Stayed 2 nights in Feb 2019
Response from Nevsky Aster on 4 Mar 2019
Dear Sirs, Thank you for choosing our hotel. We are very glad to hear that you enjoyed your staying with us. Thank you for your opinion, it's important for us. We do hope to see you again in Nevsky Aster.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is the ideal base for exploring this fascinating city. A few minutes' walk from the Nevskiy Prospekt metro station, it is equally so from the Hermitage and Church Of The Saviour on Spilled Blood, and there are regular buses to other parts of the city from Nevskiy Prospekt, the city's main thoroughfare (the 27 will take you to the Mariinsky Theatre - I took it to get to the ballet there: you must go to the ballet when in Russia). The reception staff at the hotel were very friendly and helpful at check-in: the first thing I noticed about the room was how warm it was, but then the outside temperature had been below zero: the room itself was very comfortable though, and kept spotlessly clean by the staff - a pleasure to return to after a long day and a nightcap (there is a 24hour 'Real' supermarket as you turn left out of the hotel gates, two or three minutes' walk. There were one or two occasions where my keycard needed to be reprogrammed, but this was not an issue for the staff. Plenty of choice at breakfast (continental), but for me, porridge was the winner, good fuel for lots of walking in the cold weather. The staff were very efficient in keeping the food replenished. Once again, an excellent location in the heart of St. Petersburg.
Stayed 4 nights in Dec 2018
Response from Nevsky Aster on 9 Jan 2019
Dear Sirs, Thank you for choosing our hotel. It's a great pleasure for us to know that you enjoyed your staying with us. We will be glad to welcome you again in Nevsky Aster.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Nevsky Aster on 2 Nov 2018
Dear Sirs, Thank you for staying with us. We will be glad to meet you again in our hotel.

8/10 Good

Amit

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Great location, right at the center
Stayed 5 nights in Jul 2018
Response from Nevsky Aster on 14 Sept 2018
Dear Amit, Thank you for choosing Nevsky Aster. We are very glad to hear that you enjoyed your staying with us. Hope to see you again in the hotel.

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel in central St Petersburg with English speaking reception staff
Stayed 2 nights in Jul 2018
Response from Nevsky Aster on 16 Aug 2018
Dear Neil, Thank you very much for choosing our hotel! We are glad that you liked the Nevsky Aster. We will be glad to see you again in our hotel!

4/10 Poor

Alex

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great trip but disappointed
The biggest issue we had was undoubtedly the room. We stay away in hotels very frequently but never have we had a very small single room been given to us as a double. The bed was a standard double because a King would have filled the room wall to wall. Breakfast was limited Staff were lovely. The location/area was great and was the real saving grace. Thankfully we only booked a couple of nights.
Stayed 2 nights in Jul 2018
Response from Nevsky Aster on 10 Aug 2018
Dear Alex, Thank you for choosing our hotel. We appreciate your opinion, it's important for us. In our turn all our rooms are equal and have more or less the same size. All rooms are fully equipped with air conditioning, safe, hairdryer and free toiletries. The hotel is fully classified according to the quality. The Nevsky Aster has 3 stars and it's approved by conformity certificate. Also we are always ready to relocate the guests, just upon the request. However this option depends on avavilibility. We hope the room size didn't break your opinion about the city and we will be glad to meet you again!

2/10 Terrible

Ana, Dunn Loring VA USA

Disliked: Staff & service, property conditions & facilities, room comfort
Excelent location to downtown St Petersburg
Stayed 7 nights in Jul 2018
Response from Nevsky Aster on 3 Aug 2018
Dear Ana, Thank you for choosing our hotel and for your feeback. We will be glad to meet you again in the Nevsky Aster!

4/10 Poor

Peeved, Queensland

Disliked: Staff & service, property conditions & facilities, room comfort
1. The room was tiny - only 1 person could get dressed at a time due to no room. 2. The television did not work, however reception staff claimed that all TV's in the hotel did not work due to a faulty antenna cable. Unfortunately at breakfast another customer complained that there were no English channels - so the TV's did work, just not ours and we were lied to. We were in Russia to watch the World Cup, so missed the 1st 4 x night's late matches. 3. Claims it was a 4 star hotel, but we reckon it was lucky to be a 2 star. Found out the 4 star rating was self rated. 4. The shower drain did not drain properly. 5. It was noisy all night (but the World Cup Fan Zone held up the street did not help with this).
Stayed 4 nights in Jun 2018

8/10 Good

Oscar, St petersburg

Liked: Cleanliness, property conditions & facilities, room comfort
The location is perfect,..the room was fine, modern and comfortable. The stuff was overwhelmed i believe, kind of rude and our room was not even done when we arrived atvthe actual room. They had to send house keeping to get it ready while we waited outside the room.
Stayed 1 night in Jun 2018
Response from Nevsky Aster on 2 Jul 2018
Dear Oscar, Thank you for choosing our Nevsky Aster. We appreciate your feedback. Your letter was sent to hotel manager in order to clear the situation up. We hope this issue did not spoil your impression about hotel and city in general. We hope to see you again in one of our hotels.

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
difficult to connect TV
Stayed 4 nights in May 2018
Response from Nevsky Aster on 15 Jun 2018
Dear Jose, Thank you for choosing Nevsky Aster. We hope that bad TV connection has not spoiled your impression about hotel and the city at all. As for the issue, we will address this e-mail to the hotel manager in order to fix it.

6/10 Okay

Taylor , moscow, russia

Perfect location and amazing bathroom
It was a perfect location for our weekend trip. However check in took longer than any other hotel we have stayed at. And the man at the counter seemed like he was just trying to sell us excursions which made check in even longer. We had our stay planned out so we didn't neeed that information. Some advice I would give isn't just to ask the guests if they are interested in learning about what they can offer instead of pausing check in and going through everything. The room was average but the bathroom was amazing. Had a jacuzzi tub and a sauna! That was awesome. Breakfast didn't start until 8 am which seemed a little late but had a great spread of choices. Check out went smoothly. I would recommend for a friend and warn them to not let them get started with all the excursion descriptions.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quiet hotel
The hotel is located very near Nevsky Prospect, but nevertheless very quiet. The staff is very friendly. Everything is within walking distance, which is nice.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Close to Nevsky Prospekt.
A/C didn't work in the room. Asked several times to have it fixed and nothing was done. Rooms also very small, nothing more than a bed, desk and bathroom.

6/10 Okay

Amit

Liked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, OK for the price.
We had arrived an hour earlier than our actual move-in time, and the receptionist already had the room ready! The breakfast was pretty good - buffet style (we could choose from oatmeal, pancakes with jam and butter, pasta (for breakfast?), sausages, farmer's cheese, and pastries, along with tea and coffee). The room itself was a bit noisy - I could hear my next door neighbor's TV and conversation. The bathroom kind of smelled, but I think it was just the pipes because it wasn't dirty at all. Oh and I don't think they changed the sheets every day, but I'm not sure if I was supposed to ask them to. On the plus side, the location was great! Just a short walk to Palace Square and the Hermitage, along with all the usual tourist places on Nevsky.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nevsky stay
Great location with nice people, bed was a little saggy

10/10 Excellent

traveler, Canada

Liked: Staff & service, room comfort
Great location.
Great location. Less than 5 minutes to the metro. In the heart of St. Petersburg! Subway used only for going out of town. Room on the second floor (no elevator). The room has everything you need. There is a mini fridge. Very small tv. Very small bathroom, sit on the toilet can only across. Two twin beds. The room is warm, there is an additional electric battery in the room and in the bathroom. On the floor is constantly drinking water cold and hot. A large window (you can open)! Outside the window dump. Breakfast is normal, 7-11 am. Check in took 3 minutes, Check out less than 1 minute. For all foreign nationals make registration for 190 rubles (if you have a visa-free entry to Russia you can be in the country without registering up to 30 days, in Moscow and St. Petersburg to 7 days).

6/10 Okay

Naz, O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is Good,Breakfast is Terrible
Rooms are very clean and location of the hotel is perfect.However, there is no elevator.Breakfast is terrible..

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness
easy to access from Nevsky avenue
You can easy to access from Nevsky prospect. It's nearest metro station's name.

8/10 Good

Cactemp, Hong Kong

Convenient Location
We checked in late at night and was given a extremely small room for the night. A note was prepared by the staff, indicating a bigger room will be arrange for us the next morning when the staff are back and we are glad the change was made. Do note that there is no lift in this hotel and it was quite a workout carrying your luggage up all the way to the 4th floor (we were given the 4th level, much bigger room). Water cooler can be found on the 2nd level and breakfast (pretty basic stuff-toast, cereal, beverages) are provided on the basement level. Room cleanliness is acceptable and the front staff staff are most of the time friendly and helpful. Hair dryer are provided in the bathroom along with sachets of shampoo & shower gel, but I will recommend you to bring your own. Aster's location is what make us choose this hotel. Just right out of the hotel you can try the famous traditional donuts and couple of meters more is the popular Nevsky Prospect street. Most of the attractions and metro stations are within walking distance, also there's a supermarket a stone throw away and many restaurant nearby.

4/10 Poor

mila, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

cmorazzani, Nalchik

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice cost/benefit & geographical
Nice place, helpul staff and great location very close to central town

8/10 Good

Eramos, Sweden

Liked: Cleanliness, room comfort
Location location location!
Quite simple hotel, small rooms but very clean. Bring your own toiletries. Right in the city center. Free wifi. Simple breakfast. Great place to stay specially if you don't speak russian, you won't need public transport or taxi since you'll be in the middle of everything

2/10 Terrible

Sup, NYC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miniscule-est place ever !!!
If not for the location, I will never ever live here. It is old and run down, the breakfast is in a dingy hall and very unhappy looking food. We got maybe the smallest room possible which couldnt have two people walk at the same time. It was one twin bed and tons of other furniture which comes to no good use. The travel adapter didn't work .. the receptionist barely spoke English... the halls had a strange smell and the bathroom was the most miserable place. Location is the only saving grace. ..

8/10 Good

HIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel at the best price at the best location

10/10 Excellent

Victor

Liked: Staff & service, room comfort
very good for Russia standards
I liked this hotel a lot because unlike most non-expensive hotels in Russia, this one has a lot of small details that make your stay much nicer, such as plenty of room for clothes and accesories, several power outlets to plug electronics, good wireless internet speed, air conditioning (in some rooms), great location, good price (if booked through hotels.com), friendly staff... the only reason for not giving five stars is that beds are kind of small and not very comfortable.. which is common in Russia. San Pet is the best, because people is more friendly and happy than in Moscow where people seem to either angry or bored. I will recommend this hotel and I will come back.

8/10 Good

mohammad

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Staff & service
Good central location

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Good Sightseeing Hotel
This hotel is near by the Nevesky Street,around there are many very important sightseeings,you can get to there just by walk.And it also near by the metro station(about 10mins by walk).

10/10 Excellent

dagmara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to all must- see sights
highly recommended!all you can need for a holiday :)

8/10 Good

one-of-three, London, UK

Liked: Cleanliness, room comfort
very good central budget hotel
Excellent location! Above average accommodation if you are interested in a comfortable bed and clean, well working shower facilities, decent breakfast, good wifi access. Good English spoken. However, a mandatory shuttle service fee from/to the airport was meant to be included; this service had not been arranged in my case and nobody at the hotel was able to sort this out - so I ended up paying twice.

8/10 Good

Bill, Sheffield

Liked: Cleanliness, room comfort
Good economy hotel in great location
The location of the hotel is really good, offering short walks to all the major attractions on and off Nevsky Prospect. The room was very comfortable - though the staircase up to the room was quite grotty! Breakfast was very adequate with a reasonable choice of food. The reception staff were not very organised however.

8/10 Good

Dagmar, Epsom england

Liked: Cleanliness, staff & service
Hotel Nevsky Astor
Very convenient location, able to walk to hermitage, and other sights. Close to metro. Room extremely small, but bathroom adequate. Maintainance being undertaken in court yard at front of hotel was noisy, also noisy overnight with drunken revellers outside in courtyard, shouting for several hours with one another, take ear plugs or ask for room at back, might be quieter. Indifferent breakfast, but overall location, standard and price meant that it assets to merit it

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but small rooms
Small rooms - but you are in Russia. You cannot expect big rooms here for the price. It fit a double bed, a small walk way to the bed, a small bathroom. After all of your bags are in the room, you will not fit much else in there. But it is what you expect. It was a clean room, the shower was spotless. Again, with the small room, the toilet was almost in the shower. But we had no real issue with that. The staff mostly spoke enough English to get by. We did not ask them too many questions as we had others to show us around. The location was great. You could not really do any better in this city. You are close to all of the main sites. An easy 5 min walk to the hermitage, 5 min to the main church, close enough to a metro (which we never even used) and a lot of restaurants and bars around. I will recommend a Georgian restaurant a block away on Nevsky (under an Asian restaurant). Also, Spy Bar down the road is also interesting to stop by. The hotel does offer their own taxi driver for airport rides. A note of caution on this - he got us to the airport on time, he was on time to the hotel, and we had no issue with his driving. It cost around 1200 rubles for the ride, so it was a reasonable rate. He did, however, take us to the wrong terminal. We were flying international and he took us to the main international terminal - but we apparently were on an airline that only flies from the other terminal. So, after some confusion and trying to find someone who spoke English, we found that out. It cost us another 700 rubles (we got ripped off, but were in a hurry by this point) to get to the other terminal. So, just make sure you know which terminal and that shouldnt be a problem. There was no real noise complaints. You could hear the doors opening and closing, but for the price, it was no issue. The bed was comfortable and looked clean. The halls did somewhat smell of smoke even though it was a non-smoking hotel, but I think everything in Russia smells of smoke due to everyone's clothes smelling of smoke. We never made it to breakfast, so no comment there.

8/10 Good

Rath, Singapore

Liked: Cleanliness, room comfort
Great no frills hotel close to all sights
This is a great no frills clean hotel within walking distance to all major attractions of St Pete. Most rooms have free wifi and breakfast is included. The breakfast is excellent even though spread and choices are limited compared to five stars. The rooms and bathrooms are spotless clean and very functional. The hotel does not have any elevators and the stairwells are not very clean. Hence please take care if you are carrying heavy luggage. Try and avoid rooms in the upper floors.There are great food and drink choices available withink walking distance. The hotel front desk staff is very helpful and speaks english quite well. This is an excellent value for money hotel for stays where you will be spending most of the time roaming around St Pete sightseeing.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and price but no air conditioner
I thought the location was excellent, only two blocks from the Hermitage and Church and Spilled Blood as well as the main street, Nevsky Prospect but there was no air con for the room. It was not that bad though because we were there in late June and the rain helped cool the room down. There was wireless internet, free breakfast and they did keep our luggage for almost a full day. Overall it was a pretty good experience.

10/10 Excellent

Cicely, High Peak , United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Excellent value for money. Clean and comfortable. Staff very friendly and helpful and coped well with English. Good breakfast. Big bonus to be so near the sights, especially the Hermitage. I was on my own but felt perfectly safe walking everywhere I wanted to go. I would stay there again but would go slightly later in the year as the hovercraft to Peterhof does not run until after 9th May.

10/10 Excellent

Seth, Boise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding location at a great price
First and foremost, this hotel is within 5 minutes of the Hermitage Museum, which means we were at the front of a long line when the doors finally opened. I would absolutely recommend this place to low-maintenance travelers who seek comfortable and clean accommodations. The room was fairly spacious considering the downtown, in-the-middle-of-everything location. The bathroom was a little tight but this sort of thing rarely bothers me. More importantly, the bathroom was modern and extremely clean. The staff and managers were very friendly considering that I could barely say 'hello' in Russian. The hotel has a desk-based computer for free internet use, which was nice because I left my laptop at home. They have WiFi for rest of you. The price was extremely affordable considering the location and the breakfasts were healthy and filling. If I am so fortunate and get to return to St. Petersburg someday, I will stay at the Nevsky Astor again.

10/10 Excellent

Helen, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel-- Even better price
This hotel is in a fabulous location, great price, free internet, helpful staff, free breakfast, comfortable rooms... it was better than i even expected. I would definitely recommend this to anyone not wanting to spend a fortune!

8/10 Good

Kieren, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location. Good Value For Money
Fantastic location. Very central. All major sites are within short walking distance. Lots of restaurants/cafes just around the corner. No air conditioning in rooms, so can be a bit stuffy during summer. Staff are reasonably helpful although they speak only (below) average English. Rooms are small but adequate. Very clean. Huge construction project across the courtyard so very noisy from 7:30am til late afternoon. You may wish to check with hotel before you book! Otherwise good value for money. I will stay here again (providing the construction site's gone!).