Standard Room, 2 Single Beds

Reviews of Holiday Inn St. Petersburg-Moskovskye Vorota, an IHG Hotel

4 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 85 out of 200 reviews" "
Rating 8 - Good. 92 out of 200 reviews" "
Rating 6 - Okay. 18 out of 200 reviews" "
Rating 4 - Poor. 4 out of 200 reviews" "
Rating 2 - Terrible. 1 out of 200 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Joel, Novi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite possibly the nicest and best equipped Holiday Inn I have ever stayed at.
Stayed 6 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Liudmila, Kaliningrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Замечательный персонал, очень чистый и уютный номер, удобное расположение гостиницы.
Stayed 1 night in Jul 2020

10/10 Excellent

Liudmila

Liked: Cleanliness, staff & service, amenities
Great location, friendly staff, delicious breakfast
Stayed 2 nights in Feb 2020
Response from Team of Petro Palace Hotel on 12 Feb 2020
Thanks for the warm feedback! We will be very glad to see you again!

8/10 Good

ILKAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in overall.
There was an issue with the elevators reading the room cards. The pillows could be more comfy
Stayed 1 night in Jan 2020
Response from Petro Palace Hotel on 12 Feb 2020
Thank you for taking the time for a feedback. We regret that you have experienced any inconvenience during your stay. All problems will be fixed soon. We will be very glad to see you again!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Upgraded room was nice and clean. No hotel’s parking. Breakfast was horrible..
Stayed 5 nights in Jan 2020
Response from Reservations on 20 Jan 2020
Good day! The hotel has underground parking. Although it does not belong to the hotel but guests can use it and go down to it by elevator

8/10 Good

Konstantin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are "roomy", quiet and clean. Good view of Moscow Gate. Breakfast is a hearty, western style breakfast. The staff at the front desk can communicate well in English. My understanding is that this is one of the biggest hotels in St. Petersburg and is reasonably priced. That means a ton of tourists use it in the summer. The restaurant and lobby were filled with tourists every day. If you can deal with that, then you are golden.
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller
The bar need to work’s 24/7 , or not closes 23-00 . This is really tornado. Did you see on Las Vegas for example to close his bar ... never!!! This is free for you right now, but it cost a lot of money. I am genius to make money, i can’t get every day simple free variations. If you want go ahead way , you mast to pay 💰. This is expensive education but it works. Believe me) l have only 150$ leaving from my papa . Now you don’t understand how much bitcoin I have . Good luck to you! And things! Some people’s more smarter then you! Regards, Boss
Stayed 1 night in Jul 2019

10/10 Excellent

Mikemccee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very close to the #2 or blue line metro station which was what I was looking for. Very easy to get around. The hotel had good cafes and a grocery store right next to hotel. Staff was very helpful.
Stayed 5 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 5 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel; convenient location and friendly staff with nice breakfast.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convenient but too industrial like.
Close to metro. Supermarket and good restaurants nearby. However, hotel doesn't come with a fridge.
Stayed 4 nights in Jul 2018

8/10 Good

Byeong Gyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my good stay in St. Petersburg
Your staffs help was outstanding for someone like me with no experience inthe area and limited english. thank you, I will be there again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a bit tacky for 5star, very big hotel and they make staff were horrible green shirts, who would do that....!? More like a 3 star but so what it is perfectly ok but if you have breakfast included, you can get up early and go for it, you wont last more than a couple of days but what a way to go, they have many and much quality food, its fun.
Stayed 2 nights in Jan 2018

10/10 Excellent

Magnus Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Response from Anastasia Lisyanskaya on 27 Dec 2017
Dear Mr. Magnus Erik! Thank you for your feedback. We look forward to seeing you at our hotel again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice with big dinning facility. Very near Supermar
Good, they upgrade rooms with more space and more comfortable. Breakfast is quite nice and waiters are helpful. I was looking for a honey which not on bench, and waiter come with it in a while, surprised. No need to check out. Too easy.

8/10 Good

YURY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
A decent hotel with excellent restaurants on sight

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
it was nice but food needs to improve

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convenient location
Everything was ok . Restaurant , staff , reception. Good!

10/10 Excellent

nic, dc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location!!!!
I stayed for about a week at this hotel and had the most amazing trip to St. Petersburg. The room was clean, and the restaurants on site were way better than even top notch hotels I have stayed at in the past-food was amazing. The location of this hotel is PEFRECT it's right near the metro which is like 50 cents (much cheaper than taxi) to go to all the most famous museums and cathedrals in St petersburg, plus the shopping district close by too. I had a great time, would def stay here again.

8/10 Good

Radhika, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
The staying experience was good.The room was cleaned daily and the towels and toiletries replaced everyday.The staff were helpful to the tourists and they could converse in English.

10/10 Excellent

John, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to a metro station. Really nice location
Super Market near to the hotel, metro station only 3 minutes. Only 10 minutes in metro to the downtown.

10/10 Excellent

Lin, Orlando Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for getting around St.Petersburg
We have never been to St Petersburg before, so we were a little worried if we made the right choice in staying here. We shouldn't have been. It was perfect for our trip. There was a bank across the street where you could exchange your money. The metro took us to the city center where you can hire a guide to visit the sites for a reasonable price. We had a wonderful time

6/10 Okay

Verified traveller

Disappointed
The hotel room is very austere. It certainly didn't appear to be a four-star hotel. I stayed in several of this towns five star hotels and this is at least two stars below. The staff is very friendly though.

8/10 Good

Filipp G.

Liked: Cleanliness, staff & service, room comfort
Decent value for the points
One complaint - the pillows were super uncomfortable. Otherwise located perfectly right next to the metro and a grocery store, so worked out well.

8/10 Good

Nessah

Liked: Cleanliness, staff & service, room comfort
Business brought me to the hotel
Business brought me to the hotel. Staff were very helpful and arranged transfers to and from the airport for me. Location very good and price very competitive. Definitely worth visiting.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Good location but lobby under major renovation
It would have been nice to know that the hotel lobby was under renovation. Check in was chaotic and they had a difficult time processing our passports and asked me to leave them at the front desk. I refused as they seemed to be able to process others rather easily. The staff spoke English. There was no visible concierge for tourists. It was very busy and they had a tradeshow in the lobby while we were there which to me seemed strange since the temporary lobby was already busy. Breakfast buffet was included as was internet so we appreciate that. The rooms were too hot so we had to open the windows but that let in a lot of noise. Beds were comfortable, maid service good. It seemed a better hotel for business travels and not tourists. It's a big hotel with a lot of convention space but not the ammenties tourists like.

10/10 Excellent

Younghwan, Columbia, KY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !!!
Everything is good. Even location is good its not in the center of city but you can get there by subway. Also subway is right next to hotel. Market(mart) is right next to hotel so you can buy whatever you need and it opens until 11pm

6/10 Okay

Val, Providence, RI

Liked: Cleanliness
Disliked: Staff & service
Convenient for business travelers
The reception clerk made 4 mistakes out of 5 possible, needed manager's help to complete the checking-in procedure. Asked for an iron that was missing and after 6 days never got it. Must say, that the staff members tending to the business facilities was extremely helpful and professional.

10/10 Excellent

Alexey, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I have stayed in Holiday Inn Moskovskie Vorota for 4 nights on a business trip. The hotel has great location just few meters away from Metro station (very convenient for comuting) and a great supermarket. Hotel stuff was very friendly and always helped on various occasions (e.g. all my requests such as for example to get an iron, slippers, or bring a new tooth brush, (I forgot mine at home) were completed very quickly and efficiently). The room was very clean and it was cleaned every day with a great care. Many thanks to the hotel staff for an enjoyable stay!

10/10 Excellent

raphael, tel aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel near thr metro station good for
we have a good time in the city of saint petersbourg the hotel is good for making tourisin near the metro station

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel. A bit far from the center, but the Metro is right next door, and a quick metro ride gets you to all the most popular sites.

6/10 Okay

isoparm

Liked: Cleanliness, room comfort
Good but...
You can't access Wi-Fi from the phone or tablet because of the wireless connection's activation method. Inexcusable. Breakfast is an extra.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Michael Scott, Dublin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a graet experience
For those who read my reviews I would like to point out that I am a frequent traveller and spend over 50+ nights a year on hotel stays. That said you should only consider this a 2nd opinion. In my experience it is often possible for 2 guests to have very different experiences at the same hotel. Even on the same night. I have also travelled to every continent and consider value for money as the best way to judge a hotel. The Holiday inn St Petersburg delivered an excellent experience. The location is great and the staff were very competent. I was not to pleased with the burger I ordered for room service because it did not come with anything else which is the first time I have ever experience this. Also the ice cream I ordered was frozen solid. Apart from that the overall stay was great and I would stay here again. This was business but if I ever get to come for vacation here this would be my 1st choice.

8/10 Good

Cal, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfort stay.
Our stay was comfortable. The staff including management was very respectful and provided all of our necessary needs. Also very close to Metro which was very convenient to take you to your desire destination.

10/10 Excellent

Ken, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The staff at the hotel were very helpful and professional, from booking tickets to the ballet to arranging taxis. The breakfast was excellent and again the staff running it were great. I went to St. Petersburg alone for vacation, the Holiday Inn felt like home while I was there. My room was a good size, big by European standards. My room was on the 15th floor and I had a view of the city, was very nice at night. Would recommend anyone to stay there.

8/10 Good

Arslan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Pleasant and Comfortable and most importantly well managed as Most Russian Hotels are Not that Good as far is service and cleaniness. its Far better and economical than many Hotels.

10/10 Excellent

haggis, Scotland, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect holiday hotel.
Excellent all round. Friendly and efficient staff Very good location

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
above average hotel for business travel. Better than Holiday Inn in States... Internet service very weak in room however better in common areas. Impossible to pay partially for internet - (although the options would indicate otherwise). Severe mark-up on cab fare when ordering through hotel. Having said - for Russia it's probably better than average.

10/10 Excellent

Dmitri Riga

Liked: Cleanliness, staff & service, room comfort
Business class
Very good value for business class hotel. The metro station is too close so no problem with transport

6/10 Okay

Verified traveller

Liked: Cleanliness
Average and disappointing for the price
I stayed at the hotel based on the reviews, however when I got there I was a bit disappointed. While the location is only a few stops away from the city centre, I quickly discovered that I stayed in the wrong place. The large building has no character/soul, the long corridors and spacious sitting areas are desolate, and the rooms are small and resemble something between an Ibis and Ikea. Despite telling the front desk that my room included free Internet, they kept trying to charge me. In the end, they finally took off the charge. Be weary of taking a hotel taxi too, it will run a cool $32 to the airport. You'll be better off taking a city taxi at nearly half the cost. Another gripe is that while you'll get two complimentary bottles of water the first night, you'll get no more after that unless you hand over $4 per .5 liter bottle and an extra $3 to have it sent to your room. Final total... $7. Yikes! On the plus side, the bathroom is great and there's a supermarket nearby.