2 outdoor pools, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews of Sunset Vistas Two Bedroom Beachfront Suites

3.5 out of 5
Sunset Vistas Two Bedroom Beachfront Suites
12000 Gulf Blvd, Treasure Island, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 1705 out of 2938 reviews" "
Rating 8 - Good. 864 out of 2938 reviews" "
Rating 6 - Okay. 241 out of 2938 reviews" "
Rating 4 - Poor. 87 out of 2938 reviews" "
Rating 2 - Terrible. 41 out of 2938 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jonathan

Travelled with family, Travelled with family and small children
Close to the beach, nice staff however they need to work on cleanliness
Stayed 6 nights in Apr 2024

10/10 Excellent

Salvatore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the employees were very friendly, common areas are kept clean and tidy.
Stayed 4 nights in Apr 2024
Response from Customer Service on 28 Apr 2024
Salvatore, it's great to know you appreciated your stay at Sunset Vistas Beachfront Suites. Our team members make every effort to ensure our guests feel welcomed, and we put a strong emphasis on maintaining cleanliness in all areas of our property. We look forward to your next visit.

10/10 Excellent

Tamara

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Customer Service on 28 Apr 2024
Tamara, it's wonderful to hear that your stay at Sunset Vistas Beachfront Suites was a positive one! We're delighted we could provide a memorable experience for you and hope to welcome you back on your next beachfront escape. Safe travels!

10/10 Excellent

Kristen Lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is my 4th visit to Sunset Vistas. I love it so much. I will definitely be back. Only one negative was being close to the workout room with the noise.
Stayed 7 nights in Apr 2024
Response from Customer Service on 26 Apr 2024
Kristen, it's pleasing to know you've had multiple enjoyable visits at Sunset Vistas Beachfront Suites and intend to return. We truly appreciate your loyalty. As for the disturbance near the fitness center, we recommend requesting a quieter location for your room during your next stay. Thank you for your feedback!

4/10 Poor

Jean-Paul

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The location, pool and hot-tub were wonderful. Unfortunately those were the only highlights of our stay. Our check-in was bordering on unfriendly without the usual information on wi-fi , amenities, locations of services etc. passed on. The room was dirty, and very worn, the couch was marked, we had rust and hairs in the bathrooms, dirt and dust on the air vents, items were sticky. Basic items such as a toilet roll holder was missing, We had no faith in the cleanliness of the apartment that we decided not to use the implements or cook in the kitchen which was the very reason we got the apartment. I would warn that our apartment looked nothing like the picture and without the pool and hot-tub we likely would have left the hotel.
Stayed 4 nights in Apr 2024
Response from Customer Service on 21 Apr 2024
Jean-Paul, it is disheartening to hear your recent experience didn't meet expectations. We regret to know that the welcoming experience and cleanliness of the room did not match up to standards. Our team aims to ensure that all areas of our services are up to par, from initial greeting to room maintenance. We appreciate your honest input and will work to rectify these areas for increased guest satisfaction in the future. We're glad to hear that you enjoyed our prime location and our pool and hot-tub facilities. We sincerely hope you would consider giving us another opportunity to serve you better.

8/10 Good

Anthony

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Family friendly, assigned parking spot, and good customer service. Good bar and cafe, very walkable. Near the pools are two donation boxes. My child lost a sandal and I found it in the bin the following morning. Thank you to the kind individual who found it!
Stayed 2 nights in Apr 2024
Response from Customer Service on 20 Apr 2024
Anthony, thank you for sharing your experience at Sunset Vistas Beachfront Suites. We're thrilled to hear that our setting and services met your family's needs. Our team is always eager to provide top-notch service and it's heartwarming to hear about the kindness extended to you by a fellow guest. We hope the donation boxes added a unique touch to your stay. We look forward to welcoming you and your family again in the future.

8/10 Good

amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful setting and area to be in. Room equipped well for a family. Love the washer and dryer availability!
Stayed 2 nights in Apr 2024
Response from Customer Service on 17 Apr 2024
Amanda, thank you for sharing your lovely experience at Sunset Vistas Beachfront Suites. We're delighted to hear you appreciated the scenic location and found our suites well-equipped for families. It's great that you found the in-room washer and dryer to be beneficial. We hope to welcome you and your family again in the future.

10/10 Excellent

Michelle Reyes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. We had a perfect beach view, the pool and hot tub were at the perfect temperature all week, rooms were very comfy, and the cafe had great food. Front desk check in was quick and easy. The staff is very friendly and helpful. We will definitely be returning.
Stayed 4 nights in Apr 2024
Response from Customer Service on 16 Apr 2024
Michelle, it's fantastic to hear that you enjoyed your stay at Sunset Vistas Beachfront Suites. We're delighted that the beach view, pool and hot tub temperature, comfortable rooms, and delectable cuisine at the cafe all contributed to a memorable experience. It's also encouraging to know that our team members delivered efficient and friendly service. Sunset Vistas Beachfront Suites eagerly awaits your future visits and is thrilled to be part of your travel memories.

10/10 Excellent

Mitchell

Stayed 8 nights in Mar 2024
Response from Customer Service on 14 Apr 2024
Thank you for the amazing rating, Mitchell!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Sunset Vistas Beachfront Suites soon!Thanks again for leaving your feedback!

10/10 Excellent

Julianna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beach front views, location
Stayed 4 nights in Apr 2024
Response from Customer Service on 8 Apr 2024
Julianna, it's heartwarming to learn that the Oceanfront sights and location of Sunset Vistas Beachfront Suites were highlights of your stay. We hope to have the pleasure of welcoming you back for more unforgettable experiences.

10/10 Excellent

Tatum

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Customer Service on 31 Mar 2024
Tatum, thank you for taking the time to leave a rating for Sunset Vistas Beachfront Suites. We're thrilled to see that your stay seems to have been a positive one. We strive to offer the best for our guests and your feedback means a lot to us. Do consider us during your next travels.

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every condo has an ocean view. Great location and walkable to John’s Pass and many restaurants and bars. The beach is gorgeous! The Tiki Bar and on-site restaurant was fun and convenient. Beach chair and umbrella service was very convenient.
Stayed 6 nights in Mar 2024
Response from Customer Service on 31 Mar 2024
Erin, thank you for sharing your enjoyable experience at Sunset Vistas Beachfront Suites. It's fantastic to know you appreciated our captivating ocean views and prime location within walking distance to popular local spots. We're also thrilled to hear that you found our beach amenities, including our Tiki Bar and beach chair service, both fun and convenient. We look forward to your return for another delightful beachfront getaway.

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay. The pool was fabulous and the beach was right in front of us. Will definitely be returning!
Stayed 5 nights in Mar 2024
Response from Customer Service on 31 Mar 2024
Amanda, thank you for sharing your experience at Sunset Vistas Beachfront Suites. We're delighted to hear you enjoyed our fabulous pool and proximity to the beach. We eagerly await your return for another wonderful stay.

6/10 Okay

Susanne

Travelled with family
Liked: Cleanliness
Beautiful view from our room, close to beach, shopping, restaurants….,condo definitely in need of a thorough deep cleaning and furniture upgrade…cabinets peeling, mold in bathrooms, couch and chairs very dirty but location was perfect!!!
Stayed 9 nights in Mar 2024
Response from Customer Service on 26 Mar 2024
Susanne, your outlook on Sunset Vistas Beachfront Suites' prime location, ample shopping, and dazzling views is appreciated. We're sorry to hear about the cleanliness and décor aspects that did not meet your expectations. Regular upkeep and detailed cleaning protocols are part of our commitment, and we regret if this was not reflected during your stay. Know that we take all feedback seriously and will convey your remarks to our maintenance and housekeeping colleagues. Your satisfaction is valuable to us, and we hope for another chance to deliver a more enhanced experience.

10/10 Excellent

Lannce Thadd Davis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property
Stayed 3 nights in Mar 2024
Response from Customer Service on 25 Mar 2024
Lannce, we're absolutely delighted to hear that you had a wonderful experience at Sunset Vistas Beachfront Suites. Your kind words mean a lot to our team. We hope to see you back soon.

6/10 Okay

Craig Andrew

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our room was filthy.
Stayed 6 nights in Mar 2024
Response from Customer Service on 25 Mar 2024
Craig, we regret to learn about your experience - clean, comfortable spaces are our aim. Our team will certainly review this feedback to ensure improvements moving forward. We hope for another opportunity to elevate your experience.

8/10 Good

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Customer Service on 14 Apr 2024
Thank you for taking the time to share your review with us, Debra!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Sunset Vistas Beachfront Suites. Thank you and have a wonderful day!

8/10 Good

sarah

Stayed 4 nights in Mar 2024
Response from Customer Service on 8 Apr 2024
Sarah, thank you for choosing the Sunset Vistas Beachfront Suites. It is great to know you had a positive experience overall. We strive to ensure every guest has a memorable stay with us. We hope to welcome you back in the near future. Safe travels!

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
With the exception of the night person when we checked in.. all staff were amazing. We checked in at 2:30 after a delayed flight. No warm welcome and not much info given. Disappointed to find no bedding for pull out sofa when we arrived in the room. And the cover that was on the mattress was stained. When I called to ask if I could get a luggage rack for the room he seemed unsure if those were available. One need for improvement is storage in the unit. No places to put suitcases. And bathroom storage was horrible with tiny counters. The advertised queen bed was certainly no queen. Very small. King bed was great. But now the positives! Very pretty and clean property. Very pretty grounds. Pool area and pool temperature all amazing. Beach access and beach amazing. The actual unit overall was spacious and well stocked kitchen. Even the distant side view of water was nice. Really enjoyed the balcony. Nice to have onsite cafe and beach bar. Location was fabulous. Walking to the trail and to John’s Pass were a bonus. Circle K across the street. Would definitely recommend this place!
Stayed 6 nights in Mar 2024
Response from Customer Service on 19 Mar 2024
Aaron, thank you for your insightful review of Sunset Vistas Beachfront Suites. We are pleased to read the positive aspects like the cleanliness of our property, beautiful landscape, perfect pool temperature, easy beach access, and the bonus of an on-site cafe and beach bar. We equally appreciate your feedback about the bedding and storage situation, and your comments will certainly aid in our ongoing commitment to improving guest satisfaction. We love hearing that you enjoyed the room's spaciousness, well-stocked kitchen, and the added bonus of the balcony view. We also note your appreciation for the excellent location and the nearby conveniences, and it's wonderful to know that you'd recommend us. Looking forward to welcoming you back for more delightful experiences.

8/10 Good

Richard

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Is a nice property and fairly well maintained. Nice views of the Gulf and excellent beach access.
Stayed 10 nights in Feb 2024
Response from Customer Service on 11 Mar 2024
Richard, it's lovely to know that you appreciated the well-kept premises of Sunset Vistas Beachfront Suites, and enjoyed the picturesque views of the Gulf along with our superb beach access. We are glad you had a fulfilling stay and we hope to welcome you back in the future.

10/10 Excellent

Jody Lynn

Stayed 4 nights in Mar 2024
Response from Customer Service on 28 Mar 2024
Jody, thank you for choosing Sunset Vistas Beachfront Suites. It's wonderful to know your stay was satisfactory. Your stellar rating is the highest form of praise we could hope for. We look forward to hosting you again on your next beach vacation.

8/10 Good

Bryan

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Great location, Staff was very friendly and accommodating. easy parking on site. This hotel is in need of a good deep cleaning and updating.
Stayed 4 nights in Feb 2024
Response from Customer Service on 7 Mar 2024
Bryan, we appreciate that you enjoyed Sunset Vistas Beachfront Suites’ prime location, convenient parking, and our accommodating team members. We're continually striving to upgrade and enhance our property, and your feedback is instrumental in helping us achieve that. We thank you for choosing us and look forward to welcoming you back in the future.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great warm clean pool
Stayed 3 nights in Mar 2024
Response from Customer Service on 6 Mar 2024
Lisa, thank you for sharing your experience at Sunset Vistas Beachfront Suites. It's wonderful to read that you appreciated our heated and well-maintained pool. We look forward to hosting you again in the future.

10/10 Excellent

Diane

Stayed 2 nights in Feb 2024
Response from Customer Service on 25 Mar 2024
Diane, we're delighted to hear that your stay at the Sunset Vistas Beachfront Suites met your expectations! Your high rating is greatly appreciated. We look forward to welcoming you back on any future visits.

8/10 Good

Sara

Travelled with family
Liked: Amenities, property conditions & facilities
We have stayed at this property three times now, but first time in this particular condo. Overall we love the location and amenities. The front desk staff are very friendly. The condo itself is generally clean, but the comforter could use a real duvet rather than sheets which reveal a dirty comforter. Our parking spot was very tight and difficult to get in and out of doors due to landscaping. Otherwise I would recommend and come again.
Stayed 6 nights in Feb 2024
Response from Customer Service on 4 Mar 2024
Sara, it's pleasing to know you enjoyed your repeated stays at Sunset Vistas Beachfront Suites, and that you appreciated our prime location and excellent amenities. We also take pride in our friendly team members at the front desk. We've noted your feedback regarding the bedding and parking situation and will work on these aspects. Thank you for your recommendation, and we eagerly anticipate your next visit.

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, amenities
Condo floors are dirty around baseboards…
Stayed 7 nights in Feb 2024
Response from Customer Service on 3 Mar 2024
Debra, thank you for your valuable insights. Sunset Vistas Beachfront Suites strives for cleanliness throughout and it seems we fell short in this instance with certain areas of the accommodation. Encouraging high standards of hygiene is a priority for our team members, and your feedback will serve as a constructive guideline for improvements. Thank you for remaining engaged in helping us assure a comfortable stay for all future guests. We hope to welcome you back in the future for an even better experience.

10/10 Excellent

Tamra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really liked the location and having easy access to the beach. The full kitchen and the balcony, along with a small bar and restaurant on site. There were also a lot of great restaurants and activities close by. Just what we were looking for.
Stayed 4 nights in Feb 2024
Response from Customer Service on 1 Mar 2024
Tamra, it warms our hearts to hear that Sunset Vistas Beachfront Suites offered everything you were looking for, from easy beach access to amenities such as a full kitchen, the balcony, and the on-site restaurant and bar. It's also delightful that you appreciated our prime location, convenient for exploring nearby restaurants and activities. Your satisfaction is our primary aim. We certainly look forward to hosting you again soon.

8/10 Good

Melissa L

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Customer Service on 21 Mar 2024
Melissa, thank you for taking the time to rate your stay at Sunset Vistas Beachfront Suites. We are delighted that you had a favorable visit and would be pleased to welcome you back on your next beach vacation. Your satisfaction is important to us.

2/10 Terrible

Sidney James

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I have photos of mould and mildew that shows this place hasn’t had a good cleaning in years! Add to that damaged cupboards and filthy closets (more photos) and a pool bar area that would be appropriate in a trailer park and you’ve got sunset vistas. Throw in the lack of bathrooms anywhere near the pool and you’ve got sunset pisstas. Avoid this overpriced dump. There are better options in the area .
Stayed 4 nights in Feb 2024
Response from Customer Service on 25 Feb 2024
Sidney, it's disheartening to hear that your recent stay didn't meet your expectations. We're sincerely sorry about the cleanliness issues you encountered, as well as the condition of the cupboards and closets. Our goal is to provide a comfortable environment, and it seems we've fallen short. Concerning your comment on our pool bar area and the pool facilities, your feedback is essential, and we assure you it will be looked into. Your interest in quality accommodations is noted, and we hope to have the chance to show you our improvements on a future visit.

10/10 Excellent

Lizbeth A

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable unit with plenty of space and could see the beach from the balcony.
Stayed 5 nights in Feb 2024
Response from Customer Service on 23 Feb 2024
Lizbeth, thank you for your delightful feedback. We're pleased to hear that you enjoyed the spaciousness and comfort of your unit at Sunset Vistas Beachfront Suites. It's equally inspiring to know that our beachfront view added a charming touch to your experience. We strive to provide our guests with the best, and your feedback is essential in doing so. We look forward to welcoming you back in the future.

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
This is a great property. Every room has a kitchen, washer and dryer, and designated parking spot. Pool area beautiful, fun bar and cafe. Friendly staff. Very clean and nice.
Stayed 14 nights in Feb 2024
Response from Customer Service on 20 Feb 2024
Joseph, it's splendid to read your glowing review of Sunset Vistas Beachfront Suites. We're thrilled to know you appreciated the well-equipped rooms and the captivating pool area. Your positive recognition of our cafe, bar, and dedicated team members is highly encouraging. We take pride in maintaining cleanliness and providing a wonderful experience for our guests. We look forward to welcoming you back in the future.

8/10 Good

ANDREA S.

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Feb 2024
Response from Customer Service on 13 Feb 2024
Andrea, thank you for choosing Sunset Vistas Beachfront Suites! We're thrilled to know you appreciated the beauty of our property. We would be delighted to welcome you back to enjoy the vista anytime.

10/10 Excellent

Alphonse

Stayed 2 nights in Feb 2024
Response from Customer Service on 21 Mar 2024
Alphonse, thank you for choosing Sunset Vistas Beachfront Suites and your perfect score. We're delighted to hear you enjoyed your stay. We hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Donata

Travelled with family
Liked: Amenities
Beautiful view, great beach access, very quiet, clean, friendly staff and other guests we encountered. The food at the Cafe on site is absolutely delicious. Would recommend and will stay again our next visit to Treasure Island.
Stayed 3 nights in Feb 2024
Response from Customer Service on 5 Feb 2024
Donata, we're thrilled to hear your stay at Sunset Vistas Beachfront Suites was well enjoyed. Between having direct beach access, maintaining serene surroundings, and providing clean suites, we aim to create pleasant experiences. We're glad you found our on-site restaurant tasty too. Your recommendation is much appreciated and we can't wait to welcome you back for another visit to Treasure Island.

4/10 Poor

Dylan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very ran down, broken light switches, caulk peeling off of tub, no screens on the sliders, elevator had food all over it, broken and missing buttons. Overall ran down.
Stayed 1 night in Feb 2024
Response from Customer Service on 5 Feb 2024
Dylan, we regret to hear about the issues you experienced in regard to the room's condition and the state of the elevator. All accommodations should be prepared to a high standard, ensuring all aspects including cleanliness and functioning amenities. It's disappointing to find we missed the mark during your stay. Your feedback is crucial in guiding our improvement efforts and we thank you for bringing these matters to our attention. We hope for a chance to provide you with a better experience in the future.

2/10 Terrible

Amy

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Customer Service on 6 Feb 2024
Amy, your rating suggests that your stay did not meet your expectations. It's unfortunate to hear this as we strive to provide superior experiences for our guests. We would appreciate the opportunity to discuss any issues that may have occurred and address them accordingly. Your input is valuable and will help us improve. We hope you'll consider giving us the opportunity to better serve you in the future.

8/10 Good

Ryan D., Northwood

Travelled with family
Liked: Cleanliness, property conditions & facilities
We really enjoyed the 2 BR condo with views of the pool and beach. Easy walk to shops and restaurants.
Stayed 3 nights in Jan 2024
Response from Customer Service on 4 Feb 2024
Ryan D., thank you for sharing your thoughts. Sunset Vistas Beachfront Suites is pleased to know that you appreciated our prime location, nearby conveniences, and the amazing views from your condo. We hope to host your stay again on your next trip to our beautiful beachfront location.

6/10 Okay

Ellen

Stayed 2 nights in Jan 2024
Response from Customer Service on 21 Mar 2024
Ellen, it appears you've rated your stay at Sunset Vistas Beachfront Suites as neutral. We're always open to feedback and would appreciate understanding more about your experience to improve our offering. We hope for the opportunity to better serve you in the future.

8/10 Good

Alan

Travelled with family
Liked: Property conditions & facilities
We had a two bedroom room. Spacious, nice bedrooms, great mattresses. Nice outdoor space overlooking the ocean. Missing a few amenities in the kitchen, no dish soap or hand soap. Bathrooms had the cheapest smallest soap bars. Toilet Paper cheap and rough. The real deal breaker for my wife was black mold in the grout of the shower, quite noticeable, and all the sink drains were also dirty and needed a bit of elbow grease. So many good things about this place that I would go back but they need a supervisor with a open mind to go into the room and bring it up to snuff.
Stayed 2 nights in Jan 2024
Response from Customer Service on 30 Jan 2024
Alan, it's great to hear you appreciated the spaciousness of your room and the high-quality mattresses at Sunset Vistas Beachfront Suites. We appreciate your feedback on the kitchen and restroom amenities, and will certainly look into addressing these concerns. We realize cleanliness is a crucial aspect of guest experience, and strive to uphold the highest standards in this area, acknowledging your comments about the bathroom conditions. We assure you, the necessary revisions are being worked upon. It's encouraging to know you would return, and we will be eagerly awaiting your next visit. We believe, with these adjustments, we can enhance your future stays to meet and hopefully exceed your expectations.

10/10 Excellent

Jenifer

Stayed 1 night in Jan 2024
Response from Customer Service on 21 Mar 2024
Jenifer, thank you so much for rating your stay at Sunset Vistas Beachfront Suites. We're thrilled to see that your experience was a delightful one. We value your feedback and look forward to welcoming you back in the future.

8/10 Good

Kay

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from Customer Service on 29 Jan 2024
Thank you for taking the time to leave us a 8/10 rating, Kay!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Sunset Vistas Beachfront Suites.

8/10 Good

PHILLIP

Stayed 1 night in Jan 2024
Response from Customer Service on 21 Mar 2024
Phillip, thank you for your rating. At Sunset Vistas Beachfront Suites, we are delighted that you enjoyed your visit. Your feedback is valuable and helps us continually improve. We're excited to welcome you back in the future for another memorable stay.

2/10 Terrible

Bobbie Jo

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Our room had left over things from previous guests (socks & hair clips) The room was full of mold in the bathrooms. Coffee table was sticky as well as the floors. Chairs dirty. Blood on bathroom wall along with what looked like foundation running down a mirror. The worst of it all was all the mold in both bathrooms.
Stayed 4 nights in Jan 2024
Response from Customer Service on 26 Jan 2024
Please accept our sincerest apologies for the issues you describe, they arenot in line with our high standards for cleanliness. We wish you reportedthese right away so we could promptly resolve them to your satisfaction.Thank you for your comments we will forward to the appropriate team membersto ensure our standards are consistently met. We hope you join us again in the future for a much better experience.

6/10 Okay

Kenneth

Travelled with partner
Disliked: Amenities, property conditions & facilities
Ocean front with walkway to beach
Stayed 2 nights in Jan 2024
Response from Customer Service on 25 Jan 2024
Kenneth, thank you for taking the time to leave your feedback. It's great to hear you appreciated the beachfront location with convenient access. We hope your next stay with us will exceed a neutral expectation and secure a lasting positive experience at Sunset Vistas Beachfront Suites.

6/10 Okay

Bob

Travelled with group
Disliked: Cleanliness
Nothing great about this place. Location was good, that’s about it.
Stayed 3 nights in Jan 2024
Response from Customer Service on 25 Jan 2024
Bob, thank you for sharing your impressions. We're glad to hear that our strategic location met your expectations. However, it's disappointing that other aspects did not live up to your standards. We hope to have the opportunity to provide a more wholesome experience on your next visit.

4/10 Poor

Alaattin

Liked: Cleanliness
Disliked: Amenities
They did not provide room cleaning. Restaouran is very small and food is poorly prepared.
Stayed 2 nights in Jan 2024
Response from Customer Service on 23 Jan 2024
Alaattin, it is important to hear your feedback about the absence of room cleaning and your dining experience. It is our usual practice to ensure rooms are kept to a high standard of cleanliness, while delivering quality meals in our on-site eatery. We're sorry to hear that your experience fell short of these expectations. The noted areas will be reviewed closely and improvements will be sought. Thank you letting us know, and we hope for an opportunity to better serve you in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Highly recommended
We enjoyed a nice 4 day get-away. The room was excellent and the beach was fabulous!! Look forward to going back!
Stayed 3 nights in Jan 2024
Response from Customer Service on 13 Jan 2024
Greetings, it's wonderful to hear that your four-day escape at Sunset Vistas Beachfront Suites was enjoyable. We are thrilled the room met your expectations and you found our beach fabulous. We can't wait for your return!

8/10 Good

Scott

Stayed 7 nights in Jan 2024
Response from Customer Service on 13 Jan 2024
Scott, thank you for your stay at Sunset Vistas Beachfront Suites and for sharing your positive rating with us. Our team members strive to deliver enjoyable experiences and we're thrilled your stay reflected this effort. We're looking forward to welcoming you back for another great stay soon.

10/10 Excellent

Diane

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room seemed like a condo with a full kitchen including fridge, range, and dishwasher and a washer and dryer. It was nice to be able to prepare meals rather than eat at a restaurant every meal. The pool was fun. We had a nice view of the beach. There is a "share box" where other guests left toys which was nice. Overall it was a very nice stay.
Stayed 4 nights in Jan 2024
Response from Customer Service on 13 Jan 2024
Diane, we appreciate your glowing review and it's pleasing to learn that you enjoyed the room's conveniences, culinary freedom, and our charming pool. At Sunset Vistas Beachfront Suites, we're always striving to make our guests' stay as fulfilling as possible, and we're happy to hear that you took such delight in the beach views and shared toys for your enjoyment. It was a pleasure hosting you, and we look forward to your return for another delightful stay.

8/10 Good

Simon

Business traveller, Travelled with family
Ok could be cleaner
Location was great, suite was spacious, picked up by my wife on a partly business partly vacation trip. I am accustomed to a bit cleaner rooms when I travel for business. Nothing horrific but the rooms carpets need a good wash or need to be changed. The common areas tile flooring and other areas need to be cleaned with a bit more soap. Everything felt a bit sticky/greasy within actually being dirty.
Stayed 5 nights in Jan 2024
Response from Customer Service on 8 Jan 2024
Simon, it's wonderful to hear that you and your wife enjoyed the location and spaciousness of Sunset Vistas Beachfront Suites. Meanwhile, we take cleanliness very seriously and we appreciate your detailed feedback. Rest assured, we regularly update and maintain our premises to ensure a comfortable environment for our patrons. We hope you and your wife will reconsider staying with us again in the future where we can provide you with an exceptional stay.