Our room was a bit run down. The shower had very low water pressure which was very disappointing. Bathroom was extremely small. Air conditioner was very loud and leaked water all over our balcony. The people below us played very loud music and had very, very loud conversations which was very distracting. There was alot of hallway noise at night. The last night, at 1:00 AM our room door was kicked open by a woman and man in the hallway, the secondary latch held and that is the only reason it did not open fully for them to gain entry into our room. The desk clerk was not too concerned and a conversation with a supervisor the next morning was the same. They said they were sorry and offered to comp resort fees, which ended up being only 2 days worth. We did not get any sleep the rest of the night and were very unnerved. The hotel employees did nothing to help us. In retrospect, we should have called the police ourselves, but assumed the resort would do something which they did not. So we will not be staying at this resort again. For the amount of money we paid we were very disappointed. The beach was nice, as were the pools and the restaurant and bar were good, but under staffed and service was very slow. The negative outweighed the good, especially after the attempted break in to our room and the seemingly unconcerned hotel employees that did not care about our welfare and safety at all. We will not return to this resort. Very dissatisfied guests.