Thank you so much Jonathan! We are glad to hear it.

Thanks for your feedback Enya and we are sorry to hear this, as we strive to ensure every guest feels valued, cared for and respected. We will follow up on your comments and we appreciate your business.

Thank you Jean for the review!

So sorry for your experience. Our customer satisfaction is very important to us. We will be addressing your issues with the appropriate departments and hope you give us another opportunity in the future.

We are glad to hear you had a great experience and look forward to hopefully welcoming you back to our hotel in the future.

Thanks so much Patrick!Sebastian, GM

Thanks so much!

Thanks for your feedback David and we are sorry to hear this, as we strive to ensure every guest feels valued, cared for and respected. We will follow up on your comments and we appreciate your business.

Thanks for your feedback Lucas and we are sorry that you did not find the value that you expected, as we strive to ensure every guest feels cared for, valued and respected. Due to high demand in our market, pricing during the first 4 months of the year can be higher than you would find the remainder of the year. We hope you choose us again the next time you are in the area and we appreciate your business.

Thank you for bringing these concerns to our attention. We apologize for the maintenance issues you encountered and any shortcomings in customer service during breakfast. Your feedback is invaluable in helping us improve, and we will address these issues promptly with our team. We hope for the opportunity to better serve you in the future.

We sincerely apologize if you've encountered any issues during your stay with us. Providing exceptional service is our top priority, and we regret any inconvenience or frustration you may have experienced.

Thanks for your feedback Cecilia and we will use your comments toward continuous improvement. We appreciate your business.

Thanks so much Wade and we are glad to hear it!Best regards,Sebastian, GM

Thanks so much Andre and we are glad to hear it!Best regards,Sebastian, GM

Thanks for your feedback Charlisa and we are glad you enjoyed our wonderful location in downtown St. Pete and the service from our team. We hope to see you again soon!Best regards,Sebastian

Thank you for the rating and we hope to provide a better experience in the future!

Thanks so much Jose and we hope to see you again soon!Best regards,Sebastian

Thanks Brian and we are glad you enjoyed your stay.Best regards,Sebastian

Thank you Javier for the 5 out of 5 rating!

Thank you for your feedback. In regards to the Bay View, our rooms face North and South so none of those rooms have a Bay View. I have passed your feedback onto management in regards to your review about the condition of rooms. Thanks,Tina McFalls

Thank you Cheryl for the 4 star rating!

Thanks for your feedback William and we will use your comments toward continuous improvement. We appreciate your business.Best regards,Sebastian

Dear William,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. Your comments regarding the room condition and noise have been noted, and we'll address these issues promptly. We appreciate your patience and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

We appreciate your time Howard and we hope to see you again soon!Best regards,Sebastian

Thanks for your feedback and I'm sorry we were not able to deliver at a higher level, as we strive to ensure every guest feels cared for, valued and respected. We appreciate your business.Best regards,Sebastian

Thanks for your feedback Zoltan and we are sorry to hear of your disappointment, as we strive to ensure every guest feels cared for, valued and respected

Thank you for your feedback. We appreciate your input and understand the importance of maintaining a fresh and updated environment for our guests. We hope to have the opportunity to welcome you back in the future to enjoy the improvements.

Thank you for sharing your feedback. We appreciate your kind words about our friendly and helpful staff, as well as our excellent location. We apologize for the issues you experienced with the condition of the hotel, including the worn carpet, HVAC problems, maintenance issues, and limited treadmill availability. Your comments will be shared with our management team to address these concerns and ensure a better experience for future guests. We hope to welcome you back in the future for an improved stay.

We are glad to hear of your satisfaction and we hope to see you again soon!

Thanks for your feedback Michelle and we are sorry to hear of your disappointment, as we strive to ensure every guest feels cared for, valued and respected.

Good Morning John,I'm sorry to hear you had a bad experience. Could you give me some reasons as to the poor rating and how we could have done better?

That is great to hear. Thank you for the feedback.

We are glad you enjoyed the event this last weekend and we hope to see you again soon. Thanks for sharing your feedback!

Thanks for your feedback Thomas and we are sorry that you were not more satisfied. We will follow up on your comments and we hope you will choose us again the next time your are in the area.

Thanks for sharing your experience Karen and we appreciate your business. We are sorry for your dissatisfaction and we will follow up on your comments, as we strive to continuously improve.

Thanks Liani

Thank you so much for the great review.

Thank you for the review.

Thanks so much Andrea!

Thanks Jared

Thanks for your time Christina and we are sorry that you were not more satisfied, as we strive to ensure every guest feels cared for, valued and respected.

Thanks so much Betsabeth !

We are glad you enjoyed your stay overall Allison and we will follow up in your feedback. Thanks for sharing my and Happy Holidays to you!

Dear Mary Anne,Thank you for sharing your feedback. We apologize for any inconvenience caused by the Wi-Fi strength and limited outlets. We appreciate your input, and we are actively working to enhance both aspects for a better guest experience. We hope to welcome you back for an improved stay in the future.Safe Travels!

Dear Michael,Thank you for sharing your feedback. We apologize for the inconvenience regarding the early coffee availability and the absence of newspapers. Although we offer coffee at 6am, your room also has a coffee machine in which you can have coffee at anytime during your stay. We hope you can enjoy this amenity the next time you stay with us!

Thanks for your feedback Jon and we are sorry that you were not more satsified, as we strive to ensure every guest feels cared for, valued and respected.

Thanks Jason

Thanks for your feedback Will and we will look into your comments. We apologize that you were not more satisfied, as we strive to ensure every guest feels cared for, valued and respected.

Dear Ann,We appreciate your feedback and are genuinely sorry to hear about your dissatisfaction. Your experience matters to us, and we would like to learn more about the specific issues you encountered to address them. Please feel free to contact our customer service team so we can better understand and resolve any concerns you may have had during your stay.

We are sorry to hear this, James, as we strive to ensure every guest field, cared for valued and respected. We appreciate your time and your business, and we wish you safe travels.