Ratings based on 272 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Saskatchewan, Canada

close to 2 very busy highways - too noisy to sleep

Posted 17/10/2014
Pros: The breakfast choices and cleanliness of dining room.
Cons: Replace windows, sound blocking drapes. Monitoring noise levels on large groups.
Location: Located on a main strip of restaurants and shopping
Staff at check-in was very pleasant and offered us a pre-printed listing of great places to eat. We (family of 3 with a 5 year-old) were put on a floor with 2 baseball teams...the hollering through the hallways and constant door-slamming went well past midnight. Our room faced 2 very busy highways which apparently became drag strips for the locals later at night. The noise was so loud it was if we had our windows wide open. The room was beautifully decorated but found many long black hairs in tub and on tile floor in bathroom...most likely from housekeeping...gross (not the first time we've found evidence of 'others' being in our room. (housekeeping should be made to wear hairnets in all hotels) Complimentary breakfast was lovely with many choices and fresh coffee...very clean dining room! Did not use pool. When we checked out the very next morning we let the desk clerk know how disappointed we were and all we got was an apology...no credit (maybe because we booked through Expedia and they were unable to handle it that way) but surely they could have put something back onto our credit card, or at the very least a voucher to a local restaurant...something...anything. Anyway - after talking with some of the locals of Clearwater they told us we could have booked a beachside room for the same price as the Fairfield which was at least a 20 minute drive from the beach. Oh and signs everywhere asking guests to 'excuse them and their dust'. Would we stay there again? Most likely NOT
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

nice hotel close to shopping and beach

Posted 14/10/2014
I enjoyed my stay as the hotel was close to shopping and beach. Staff are very friendly and the room was clean and well decorated.
5 out of 5
Recommended
for Everyone
by A verified traveller from Georgia

Super Nice - Beautiful - Clean and Convenient

Posted 06/09/2014
Pros: Cleanliness - beautiful landscaping and yummy breakfast
Location: Try Rumba - down the street - AMAZING SEAFOOD and COCKTAILS. Locally owned and they have their own fishing vessels! Great, great food!!
Great Location! Beautiful Area with lots to do! Beautiful lobby and super yummy breakfast! Rooms were clean - Staff was amazingly friendly and resourceful. Nothing bad to say at all. Will stay again when I am in the area.
Comment from Hotel Management
10/10/2014 by Leigh Anne, Hotel Management
Dear Chris, Thank you very much for your feedback regarding your recent stay in Clearwater. I will be sure to share your kind words with my team! I truly appreciate your time and hope to see you again soon on your next visit to the area. Sincerely, Leigh Anne M., General Manager
2 out of 5
by A verified traveller

Below expectations

Posted 04/08/2014
Pros: Staff
Cons: Refrigerator in room, better curtains for privacy
For name Marriott the place was like a 2 star place. The staff were great.easy chein-in/out. but the Room was terrible. Curtain did not have privacy option. No fridge. Terrible overall setting.
2 out of 5
by A verified traveller from Miami, FL

Posted 29/07/2014
Under construction. Alarm when off at 4am. Not the best experience with our children.
Comment from Hotel Management
31/07/2014 by Leigh Anne, Hotel Management
On behalf of the Fairfield Inn & Suites, I would like to apologize for the inconvenience you experienced during your stay. Please be assured that we have identified the cause of the alarm. We are also working to ensure that our guests continue to have the best experience during their stay as we undergo our upgrades. I truly appreciate your time and understanding, and I hope that you will come back to see our updated look on next visit to Clearwater. Sincerely, Leigh Anne M., General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel and excellent front desk

Posted 28/07/2014
Good hotel....could use update. Convenient location.
Comment from Hotel Management
31/07/2014 by Leigh Anne, Hotel Management
Thank you very much for your feedback. I am happy to hear that you enjoyed your stay, and I am also excited to share with you that we have begun our updates to the property. I hope that you will come back to see our updated look on your next visit to Clearwater. Sincerely, Leigh Anne M., General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

VERY NICE

Posted 21/07/2014
Pros: EVERYTHING
Location: GREAT
BREAK FAST ,STAFF EVERYTHING WAS SO GOOD. IM HAPPY WITH ALL
Comment from Hotel Management
24/07/2014 by Leigh Anne, Hotel Management
Thank you very much for taking the time to submit a review. I am so happy that you enjoyed your stay, and I look forward to seeing you on your next trip to Clearwater. Sincerely, Leigh Anne M., General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from gainesville, fl

Good priced hotel

Posted 14/07/2014
We stayed at this hotel after a Tampa Rays game. We look for a free breakfast hotel and this one fit the bill. A nice hotel with very helpful staff. The breakfast selection was pretty good. It offered all the breakfast you would expect.
Comment from Hotel Management
16/07/2014 by Leigh Anne, Hotel Management
Dear Greg, I am so happy to hear that you enjoyed your visit to Clearwater. I hope that you had a great time at the Rays game as well! Thank you for taking to time to give us your feedback, and I hope to see you on your next trip to Clearwater. Sincerely, Leigh Anne M., General Manager
3 out of 5
by A verified traveller

Posted 14/07/2014
Cons: Better housekeeping staff that actually do what they suppose to do
Location: Lots of restaurant & retail store. Very convienient
This is our 2nd time staying at this hotel & I wasn't impress at all. We stayed for total of 3 nights. After the 1st night, our room wasn't being clean. No clean towel, missing pillow, no clean linen even after we ask for it to be change. Floor wasn't vacuum, bathroom wasn't clean. All they did was make our bed.
Comment from Hotel Management
15/07/2014 by Leigh Anne, Hotel Management
Thank you very much for taking the time to share your feedback. I am very sorry to hear that we did not meet your expectations during your stay. Please be assured that I will share your comments with my team and use as a training tool for future guests. Thank you again for your understanding. Sincerely, Leigh Anne M., General Manager
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 11/07/2014 on Hotels.com