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Reviews of Abbey Court Hotel

2 out of 5
Abbey Court Hotel
Les Gravees, St. Peter Port, Guernsey

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 120 reviews" "
Rating 8 - Good. 54 out of 120 reviews" "
Rating 6 - Okay. 19 out of 120 reviews" "
Rating 4 - Poor. 3 out of 120 reviews" "
Rating 2 - Terrible. 1 out of 120 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Martin, Hampshire UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is within walking distance of St Peter Port main district. There is a bus stop near giving access to all the Island. Breakfast was an excellent meal.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My visit on this occasion was to see my family and in particular my grandchildren.I needed a good room with excellent breakfast facilities and friendly staff. All those requirements were met. The curtesy lift to the airport was an added bonus.
Stayed 5 nights in Oct 2019

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ian was so friendly and helpful. Nothing was too much trouble, Will definitely be returning on next visit to Guernsey.
Stayed 1 night in Oct 2019

8/10 Good

Bruce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, friendly base for exploring Guernsey
Management and staff are excellent. Rooms are fairly comfortable, though amenities limited. Single rooms quite small, at least by American standards. Included breakfast very good and cooked to order. Hotel located near bus stop and not far from city center. Free pickups and drop-offs available if booked in advance. Feels almost like a bed and breakfast.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Staff were fantastic and co-ordination with pick up from the airport made the trip most enjoyable. Situated perfectly for getting round the island and the rooms were fantastic.
Stayed 2 nights in Sep 2019

4/10 Poor

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Basic hotel let down by service and small niggles
Hotel is basic but adequate, although there are some little annoyances that would be easy to sort out - nowhere to hang towels in the bathroom, cold coffee at breakfast for example. Room was clean, bed was comfy and the shower was great. Service was poor, especially at reception where there was no staff member and nobody answering the advertised duty phone. Breakfast service was very slow.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Wesley

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good hotel great holiday
A good hotel with excellent breakfast. The location is ideal for seeing the sights of ST Peters Port in foot and catching buses to other parts.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property is in need of some work - our room had large damp patches around the window frame, stained carpet, shower riser and toilet roll holder both loose. Simple things to fix and they would make a big improvement. A shelf in the bathroom to put items on would also be a good idea - along with something in the shower cubicle as the only place to put anything is on the floor - hardly ideal. More worrying was the water running down from the upstairs room into the landing area. When we reported this, we were told it was a known issue and was apparently due to the person above not closing the shower door fully! The walls are thin and if you have noisy neighbours (as we did) this can really impact your sleep. The manager did speak to our neighbour but to no avail. If you're even a slightly light sleeper I'd suggest taking ear plugs. This B&B (not really a hotel as no food other than breakfast is available) is in a good location, lots of buses go near and it's a pleasant walk into town. The ladies at breakfast were friendly and helpful and breakfast itself was good quality and tasty. The offer for us to use their washing machine and dryer (with powder) was much appreciated - a thoughtful touch. The complimentary airport transfer was also a nice touch. There is plenty of scope here but some of the basics need improving.
Stayed 6 nights in Jul 2019

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location and Venue
The Abbey Court has a wonderful family atmosphere. It gave me the impression of relaxed and happy staff who were not stand-offish in any way. The breakfast girls were helpful and chatty. Dogs were not a problem, and there were quite a few others besides ours. I really enjoyed it there.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay - staff very friendly and helpful, the room was clean and breakfast was good too. Little bit of a walk down to the town, but there is a bus stop very close where lots of buses stop. Complementary lift to the airport as well! I couldn't fault my stay.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near bus stops for travel all over the island.Exceptional service from all staff,excellent food,really clean accommodation.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although not a modern property the hotel was kept very clean, the staff were all very friendly and helpful and with just a 10 minute walk into St Peter Port it's position made the tourist attractions easily accessible.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On an excellent bus route. Would have used the bar more if more guests had done so but this was obviously not the fault of the hotel!! Nothing was too much trouble for the staff.....breakfasts were excellent.....just a shame they didn't do evening meals.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Travelled with pets, Travelled with group
Liked: Cleanliness
Very helpful and exceptional dog friendly. Secure garden for off lead play. Room nice and breakfast good quality
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic at this property and couldn’t be anymore helpful if they tried!! Breakfast was divine!! Very clean!! We would highly recommend staying here!
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

margaret, clydebank scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed here for a week with my mum and sister everything from our room to the staff was 5 star would definately recomend this friendly hotel
Stayed 7 nights in Oct 2018

8/10 Good

Laurie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Local hotel with access to island's attractions
Family run comfortable smallish hotel near bus stop at the top of St Peters Port - a steep walk up or down to town. Accommodation was better than 2 star (excellent shower in bathroom) - smart and recently redecorated but homey. Dining room basic but good choice of breakfasts cooked to order and sunny courtyard garden at the rear. Bookable courtesy mini bus to/from airport was a bonus too.
Stayed 4 nights in Sep 2018

8/10 Good

Richard, Chelmsford, Essex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short waking distance to town centre.
Staff were helpful, room was clearly. En suitemail bathroom/shower room of good standard. Only B&B but many restaurants a walk away.
Stayed 4 nights in Sep 2018

10/10 Excellent

Andrea, Isle of Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Within walking distance of the town centre and on a good bus route. Staff were attentive and went out of the way to help. Single en-suite room was well equipped, very clean and attended to a high standard daily. Very good choice for breakfast and quick service. All in all would highly recommend.
Stayed 7 nights in Aug 2018

8/10 Good

Pauline

Everything very clean and very comfortable. Good breakfast .
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Guernsey
Well equipped hotel in Guernsey. Rooms were very clean and well positioned on the ground floor - only a couple of stairs to negotiate with heavy luggage.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Basic and clean
Abbey Court is basic but clean and tidy. Everything you need to enable you to go out and enjoy the island.
Stayed 5 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok
Room clean, checking in OK, just overpriced for a very basic and dated room. Bed was hard.
Stayed 1 night in Aug 2018

8/10 Good

vicki, Aistralia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming small hotel
Situated at the top of the hill at St Peters Port with excellent bus and taxi access Abbey Court was perfect for my stay on Guernsey. Walking into the town following the tourist guide and visiting places of interest along the way made for a pleasant start to the day.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in a quiet part of town.
Comfortable room, serviced daily. Spacious dining room, generous breakfasts, smiley staff. Nice garden space.
Stayed 5 nights in Jul 2018

6/10 Okay

Raymond

Disliked: Property conditions & facilities
Issues at Abbey Court
Outdoor patio furniture was poor quality and dirty parking limited some areas clutter ed ongoing dispute with hotels.com meant expected free breakfast not provided
Stayed 6 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice welcoming hotel
Friendly staff and accommodated our requests. Easy to book for breakfast as it wasn't included. Room was clean and comfortable.
Stayed 5 nights in May 2018

8/10 Good

Darien

Liked: Staff & service, property conditions & facilities, room comfort
Comfort at the top of the hill
The hotel was located at the top of the hill in a quiet area. With baggage in tow a taxi was required for transport from the airport; however there are buses down to town if you don't want to take the easy walk down the hill. The room was very comfortable although the bathroom was kept a little too cool. The breakfast was excellent but better attention is required to the apparent cleanliness of cutlery and crockery. I'd certainly stay there again.
Stayed 2 nights in Jun 2018

8/10 Good

Lynette, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately Expedia had not sent our booking thru even though it was made 9 weeks prior to arrival and we were offered a room in a building across the road that was being renovated with 50 percent refund. This was OK - room very small and we had to walk in the rain for breaksfast, bar and lounge-about 90 metres. Would recommend it but make sure you get in main building- breakfasts were great and cooked as ordered not hours before. Staff and owner very pleasant.
Stayed 2 nights in Jun 2018

8/10 Good

A, A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, provided transport from and to airport.
Stayed 4 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for walking into St Peter Port, bus stop very close with regular buses. Good breakfast choice, a bar and TV lounge if you didn't want to sit and watch on your own room. Even though we were in the front of the hotel it was very quiet as it is just set back from the road.
Stayed 1 night in Jun 2018

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and lovely people.
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2018

10/10 Excellent

Despoina, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely hotel in a leafy and quiet neighborhood, 10 minutes walk from the busy harbor. The hotel staff were lovely and accommodating and every morning I would wake up to the sound of birds chirping. The rooms were very clean and the breakfast room delightful. A wonderful experience.
Stayed 3 nights in May 2018

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a gem!
We had a quiet, comfortable and spacious room. It even had a little sitting nook next to the bedroom. The hotel is old but clean and well maintained. The staff is friendly and extremely helpful. The breakfast is incredible, with made to order hot entrees as well as the usual cereals, yogurt, fruit, toast, juice, and hot beverages. There is a large public livingroom area with 2 computers, a "library" of books to borrow/leave for the next guest, and nice outdoor grassy area and tables/chairs to enjoy the sun. The location was very near to 3 bus lines and a comfortable walk to the center of St Peter Port. We highly recommend this hotel. It's a great place to stay for a very reasonable price.
Stayed 3 nights in May 2018

10/10 Excellent

Dave H, South West

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
You just cannot fault one of St.Peters Port little gems... I have stayed in this hotel many times over the last 15 years and i keep going back so the staff must be doing something right! Well good hotel,and a cracking breakfast....hence me now on a diet..
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Heather, Rotorua NZ

Liked: Cleanliness, staff & service
Bit of a hike
Clean, no frills - friendly staff - on-site bar. No lift Family room has a double bed with separate small room for two children Car Parking available
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very pleasant stay - friendly hotel with comfortable rooms and good breakfast options.
Stayed 2 nights in Apr 2018