"I was very happy with the upgrade due to being an ambassador. The staff was very friendly and helpful. The room was nice, but when my daughter took a shower she noticed mushrooms growing out of the ceiling, and hair in the tub. We did report the mushrooms the next morning, but that is apparently a sign of mold etc. I had a hard time finding ice, and walking around the hotel on various floors I didn’t feel very safe, not sure why, just a vibe I had.
The hotel was beautiful otherwise, you can tell it was a converted building, probably lots of history!"