Lobby lounge

Reviews of Aloft St. Louis Cortex

3 out of 5
Aloft St. Louis Cortex
4245 Duncan Avenue, St. Louis, MO

Reviews

8.4

Very good

Rating 10 - Excellent. 263 out of 453 reviews" "
Rating 8 - Good. 92 out of 453 reviews" "
Rating 6 - Okay. 45 out of 453 reviews" "
Rating 4 - Poor. 31 out of 453 reviews" "
Rating 2 - Terrible. 22 out of 453 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room small but very clean. Had problems with safe & television but staff fixed Asap. Parking wasn’t great. Nothing real close plus construction going on in area.
Stayed 1 night in Apr 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in May 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. Fun environment.
Stayed 1 night in May 2024

8/10 Good

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and lobby were really cool! I liked the unique layout and decor. The staff were nice and helpful! The complimentary coffee was delicious and I loved the drybar bath products. The only issue was that it was a little loud. You can hear the room next to you and every step in the hallways and the floor above. When the hvac kicked on it wasnt as bad. But I could see it being a real issue for some light sleepers.
Stayed 1 night in May 2024

10/10 Excellent

Mariah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! I stay here every chance I get. The parking garage is off-site, but I never mind the walk. They also have shuttle for those who want it. Rooms are clean. Love how modern everything is. And everyone is kind and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Brianna

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Great location!
Stayed 1 night in Apr 2024

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a nice property, stay and attentive staff with the exception of a consistently squeaky floor above us interrupting our morning sleep. Would not have expected that with a newly built hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the parking situation but everything else was good
Stayed 2 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Room was spacious and well designed. Very clean and comfortable. Staff were extra friendly and helpful. They provided high level of personalized hospitality. Common areas were amazing and provided other ways to socialize and relax away from home.
Stayed 1 night in Apr 2024

10/10 Excellent

Shay

Near the grove area.
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and welcoming. Very convenient to the train which can take you to nearly all the major attractions. Walking distance to the Basilica and good restaurants next door.
Stayed 1 night in Apr 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great
Stayed 1 night in Mar 2024

10/10 Excellent

Dougan

Stayed 2 nights in Apr 2024

10/10 Excellent

Allison

Stayed 1 night in Apr 2024

10/10 Excellent

Anastasia

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice hotel and helpful staff!
Stayed 3 nights in Apr 2024

10/10 Excellent

Madison

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel overall was awesome! Some of it wasn’t clean but staff was great
Stayed 2 nights in Apr 2024

10/10 Excellent

Carolyne

Travelled with family
Liked: Staff & service, amenities
Tunisia and the whole front desk staff were amazing and super helpful! The area around the hotel was nice and as a female, I felt super safe! Our room was a bit dirty when we first checked in. There was a used Q-tip and a dried-up eye contact on the floor. There was toothpaste splatter on the wall next to the sink. The pool floor was dirty and had hairballs all over. But we loved the outdoor space off the pool!
Stayed 3 nights in Mar 2024

10/10 Excellent

Rositza

Stayed 1 night in Mar 2024

4/10 Poor

Charette

Travelled with family
Requested multiple times for a room cleaned. Never cleaned for the entire stay. Had to pick up fresh linen from the front desk. They did fix the drain problems. Worst Marriott property I have stayed in across the US by far!!
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fresh & modern in design, clean, easy to get to, and the staff were great! Downside: minimal metered on-street parking and off-site parking was inconvenient.
Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Entertainment, modern style, clean, relaxing. No parking, thermostat fan not accessible to maintain.
Stayed 3 nights in Mar 2024

10/10 Excellent

Edward, Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to stay at the last minute on a road trip. We arrived pretty late but the Front Desk staff (Michelle & Pixie) were super friendly and helpful. The room was well appointed and clean. The EV charger was also a bonus. Overall we had a fantastic experience and would stay here again.
Stayed 1 night in Mar 2024

4/10 Poor

Stacey

Travelled with pets
Liked: Cleanliness
Disliked: Property conditions & facilities
The parking situation is not good at all particularly for a solo female traveler. The shuttle gentleman was super nice but my shower didn’t work in my hotel. I did late check in as this was just a place to sleep in the middle of a cross country drive. My criteria for this hotel was I needed a clean, safe place to sleep that allowed my yorkie to stay too, I needed convenient food, and I needed a shower. The shower in this room was broken so I had to get back on the road in the morning without getting cleaned up. I was in this hotel for less than 12 hours. I picked it because Expedia said it had on site dining. It did but it was closed when I got there. For this short duration this was a very inconvenient place to stay and the high nightly cost hits very hard when I didn’t even get a shower in the morning. I spoke with the staff about taking some cost off the room for the inconvenience but because I booked through Expedia they said I was not able to do that. I would not stay here again and after this experience am hesitant to book with Expedia for hotels as it appears the descriptions aren’t always accurate and when something goes awry apparently no adjustments can be made to your cost. Overall very frustrating. I would’ve given it one star for everything if the shuttle driver hadn’t been so kind to me.
Stayed 1 night in Mar 2024

6/10 Okay

Katia

Liked: Cleanliness, staff & service
New and modern but very noisy inside and there is no breakfast available….and nothing very close
Stayed 3 nights in Mar 2024

10/10 Excellent

Everett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well done
Stayed 2 nights in Mar 2024

6/10 Okay

Donn

Business traveller, Travelled with partner
Disliked: Amenities
No on-site parking. Parking was a block away. Hotel was supposed to have resturant per there discription. No resturant. Very hard to find horel entrance. Will not be back. Room was ok, but noisy
Stayed 2 nights in Mar 2024

10/10 Excellent

jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my room! Aloft is my favorite hotel brand and whenever I travel I always try to book a room with them. The staff was very helpful and nice too.
Stayed 5 nights in Mar 2024

10/10 Excellent

Samantha

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was soooo comfy! Nice spacious shower. Staff was friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable 10/10.
Stayed 1 night in Mar 2024

10/10 Excellent

Pauline, Beulah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were unsure about parking if street parking was safe or if u needed to pay the $25 for secure parking. But i worked out great with street parking. A great peaceful and restful nite.
Stayed 1 night in Mar 2024

10/10 Excellent

Jarred

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Will rerurn. Mu ONLY complaint is the parking. They should hace a parkibg lot for their guests. Not street parking or having to walk 200 yards with all your stuff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 2 nights and I would definitely stay again. The hotel is loft style. Very nice! Everything was so nice and clean. The staff was super friendly, helpful & any time I needed anything they assisted me promptly. I have no complaints. The pool was heated. Very clean! Everything was perfect. I would highly recommend this hotel.

10/10 Excellent

Melanie, Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room, clean and comfortable
Stayed 1 night in Feb 2024

10/10 Excellent

Cherilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

June

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Millie

Stayed 1 night in Jan 2024

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations
Nice, Clean and comfortable.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

Akia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this property and it was aesthetically pleasing, but the parking garage was just too far away and the shuttle wasn’t available. We had a far walk in the snow and was not able to see our vehicle. Other that that the stay was good. The bartender Q at WXYZ was awesome and really nice!
Stayed 2 nights in Dec 2023

4/10 Poor

JACK, NAPERVILLE

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
10min walking distance Off-site parking. poor plumbing issue. I have to change room 2 times. 1st room with broken faucet. 2nd room with clog shower. I was there on New Year's Eve, I heard some gunshots around 1 am. I look out the window and some kids are shooting.
Stayed 3 nights in Dec 2023

10/10 Excellent

Dawn

Stayed 3 nights in Dec 2023

10/10 Excellent

Calvin

Stayed 3 nights in Dec 2023

2/10 Terrible

Dalius

Stayed 2 nights in Dec 2023

10/10 Excellent

KAYLN

Liked: Cleanliness, staff & service, property conditions & facilities
Front Desk staff was amazing!
Stayed 2 nights in Dec 2023

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Margarita

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Never had a remote for the TV and only one coffee cup for a multi night stay. Parking is inconvenient but at least it is free. Rooms have great high ceilings but seemingly inadequate sound insulation. Mostly good and would stay again around this price.
Stayed 2 nights in Dec 2023

4/10 Poor

Christian

Stayed 2 nights in Dec 2023

6/10 Okay

Dre

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023