I must admit I was a bit concerned about the property after reading a previous post. But, please let me share that this property is amazing. The Wiz as we called him, was very knowledgeable about the property. We called him the Wiz because we never saw him (Wizzard of Oz) but he helped us with the check in process and checking out. The only problem with the property is that we had to find the number to call but, that is an issue with expedia not the property. Expedia should be clear on the check in process. Overall, I am also a owner in the Territory and I loved this property. I would always recommend it to other.