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Reviews of Dolphin Suites

Dolphin Suites
18-27 boulon center, 2, St. John, St John

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

8.0/10

Cleanliness

7.4/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

NHAN

Liked: Cleanliness, room comfort
This location was great, within walking distance to restaurants and shops. The place was very clean and equipped with high end appliances. I just wished it was a little bigger. Though the place can sleep up to 4 people, the overall space would be tight for 4.
Stayed 5 nights in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is about as convenient as you can get on the island. There is a convenience store connected to the facility, shops and restaurants are a short walk away, and you have a fabulous view from the balcony. A must for first time visitors!!!
Stayed 4 nights in Sep 2023
Response from Nael on 18 Nov 2023
Thank you for taking time to write a review! We really appreciate it and hope to see you again soon.

10/10 Excellent

Randolph

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I must admit I was a bit concerned about the property after reading a previous post. But, please let me share that this property is amazing. The Wiz as we called him, was very knowledgeable about the property. We called him the Wiz because we never saw him (Wizzard of Oz) but he helped us with the check in process and checking out. The only problem with the property is that we had to find the number to call but, that is an issue with expedia not the property. Expedia should be clear on the check in process. Overall, I am also a owner in the Territory and I loved this property. I would always recommend it to other.
Stayed 1 night in Jul 2023
Response from Dave on 17 Jul 2023
Thank you for the great review! We are so happy that you enjoyed the Dolphin Suites. There were a few bumps getting started but we are working in it! We loved having you stay with us and cant wait until your return!

2/10 Terrible

Kimo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I actually did not get to stay here because they said they did not have my reservation. i was so excited. they left me on the street. I called the number no one answered and finally sent a test PLEASE TEXT ME. I sent the Manager a screen shot of my reservation. He said he was full and could not accommodate me. I said paid with my American Express. Then they let me know they fired the manager and he didn't put it on the calendar. So basically left my children and family stranded. Thank you to EXPEDIA for taking care of us and putting us up and taking care of us making sure we had someplace to stay.
Stayed 5 nights in Jun 2023
Response from jt on 16 Jul 2023
I am so sorry that this happened to you. I manage several properties here and have never had this happen. All of my other properties were sold out for your dates of stay as well. I m sorry if you felt I was not compassionate towards your situation but I knew that the proper course of action was to let expedia search their inventory and find you a place and charge us for the relocation. We hope you hd a great vacation and will return to St. John again soon.