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Reviews of Balnoon Inn

2 out of 5
Balnoon Inn
Old Coach Road, St Ives, England

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 12 reviews" "
Rating 8 - Good. 3 out of 12 reviews" "
Rating 6 - Okay. 3 out of 12 reviews" "
Rating 4 - Poor. 2 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice inn; falls short as a hotel
A very clean and comfortable inn, but not a truly good hotel. The staff, while very nice and helpful, are not available much of the time, the location is somewhat far from the city center and there is no bus service, only taxis which do not operate all the time…I felt the place is truly an inn—mostly a bar/limited restaurant with some nice rooms to let…For guests with their own cars, I’m sure it is far more satisfactory.
Stayed 3 nights in Jul 2023

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never recommending
The place was ok and manager Chris was nice to you. Sadly they have taken payment twice out of my bank and I have been trying for a week to get this refunded. Every time I ring Chris she says that she will deal with it straight away and will phone back but never does. I will never stay here again and now sadly will not be recommending
Stayed 2 nights in Jun 2023

6/10 Okay

Jenny

Travelled with group
Disliked: Property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at The Dunoon.
I loved my stay here, the location is lovely, surrounded by countryside, the room very comfortable and clean, the staff very friendly and helpful and the food was amazing, especially the Sunday carvery! I will definitely stay at The Dunoon again and highly recommend it.
Stayed 2 nights in May 2023

8/10 Good

Emma

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not in Truro
Everything great but the location!! Posting and confirmation both said that hotel was located in Truro, but it’s actually in St Ives, 30+ minutes away!!
Stayed 1 night in Oct 2021

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cornish treat.
Staff very helpful good service, rooms clean and cosy great food! Stayed a couple of nights and would definitely stay again. Recommend a visit!
Stayed 2 nights in Sep 2021

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, good location but near a main road
Very good value for money, excellent breakfast and very friendly staff - we felt like we all knew the landlady for years by the end of the week! Location is good for St Ives - probably not walkable and get a taxi during busy periods (£7.50 each way). Also a short drive to Penzance. Rooms are relatively small and fairly basic - TV is just freeview, no Netflix as far as I could tell. They do have a small fridge each which is useful although they did buzz a bit. Could definitely use air con, especially on warmer nights it was a bit hot. You can open the window but then you get some road noise. Parking area is huge but a short walk to the rooms. The bar is lovely and the restaurant food is good in the evenings. Overall recommended for families - Balnoon Inn has a very nice family holiday vibe.
Stayed 4 nights in May 2021

4/10 Poor

Per

Disliked: Staff & service, property conditions & facilities, room comfort
Skuffende
Vi ankom til et lukket hotel, 10 min efter kom sønnen, han lukkede os ikke ind, men ringede til sin mor, som ville komme 10 min senere, hun kom så 40 min senere, allerede der fortrød vi at vi skulle bo der 3 dage, dårlig start at vente 1 time på personalet. Værelset størrelse var ok, men intet tryk i bruseren og skyl i toilettet var tit umuligt. Dårlig Wi-Fi og signal til tv. Morgenmad var jævn kedelig, personalet var der bare, ikke serviceminded. Der var snusket i vindueskarmen hvor vi spiste. Husk man må have hund med på stedet, der var gøen Indtil kl. 22-23 om aften Vil ikke anbefale det sted. 3/10 stjerner
Stayed 3 nights in Jul 2023