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Reviews of The Inn at St George

2 out of 5
The Inn at St George
60 West Saint George Boulevard, St. George, UT

Reviews

6.4
Rating 10 - Excellent. 150 out of 1000 reviews" "
Rating 8 - Good. 302 out of 1000 reviews" "
Rating 6 - Okay. 245 out of 1000 reviews" "
Rating 4 - Poor. 172 out of 1000 reviews" "
Rating 2 - Terrible. 131 out of 1000 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front was awful and the property was absolutely disgusting.
Stayed 1 night in Sep 2019

10/10 Excellent

Pavan, California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget hotel at St George. Room had 2 queen beds, fridge, oven. Old hotel but clean. Had hot water and heater . Table with chair in the room. Happy Stay!
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
We stay at this Inn a few times per year for several years. Normally w stay in the main building but this time we paid extra for a larger room with a sofa and a balcony in the adjacent building. We found that this room wasn’t as clean as normal (found debris on the carpet when we got there, there were some spots on the towels, and the shower curtain smelled like mildew. Another issue we found is that the only mirror in the larger room is in the bathroom—no additional mirror in the room itself as the other building has. It’s a very good price and generally a good stay but we will likely stay in the main building next time.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was extremely comfortable, room was nice, and check in/check out was a breeze!
Stayed 1 night in Nov 2019

2/10 Terrible

Kristian

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water! And they were aware before we arrive
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

ood for the money
Very acceptable stay. We were quite comfortable in our room. No big problems. Certainly not extravagant but good for the money.
Stayed 1 night in Nov 2019

6/10 Okay

Cheryl

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Has potential....
Had a problem with the front desk staff and our keycard that went on for 3 days. Breakfast left a lot to be desired.
Stayed 9 nights in Oct 2019

4/10 Poor

Procryptic, Tampa Florida

Disliked: Amenities, property conditions & facilities
There is a beautiful historic area behind the Hotel but that is besides the point. First the room was in poor condition, the AC barley worked, fixtures in the shower were not secured to the tile leaving a gaping holes where the focit Handel's are. And the biggest disappointment was the Contanental breakfast. The only thing I had to chose from was Toast, yogert, bananas and coffee. Also another guest thought it would be ok to throw their child's dirty diapers all over the walkway outside their door. In a nutshell I have stained at nicer hotels with better breakfast for the same or lesser price.
Stayed 2 nights in Nov 2019
Response from Veronica on 21 Nov 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know..

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Very cheap, however, the room they gave us first wasnt cleaned. They were nice and changed our room to a clean one.
Stayed 1 night in Nov 2019
Response from Veronica on 21 Nov 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know..

8/10 Good

Rotogripper, Henderson, Nevada

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little quiet hotel/inn in St. George Utah. Right off of main drag on St. George Blvd. Front desk ladies are always cordial, professional & helpful. Property has small pool, and some decent parking. Very quiet locale except for St. George Blvd, if you get a room facing St. George Blvd. Room amenities are good due to Microwave/Fridge/Flatscreen TV/Satellite. Beds are decent too. Free of bugs.
Stayed 2 nights in Aug 2019
Response from Veronica on 21 Nov 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Erik

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty dumpy. I could have been OK with the rundown condition of this property at this pricepoint as I was here for work. But the real nail in the coffin with this place was the way I was treated: Summarily checked out of my room with no notice and no explanation. I was in the middle of a workday and had to rush back to the hotel to pack my stuff and find a new place to stay during a VERY busy weekend in St. George. This, by the way, was preplanned on their part: when I arrived at the hotel their computer already showed the refund and my checkout date. This from my hotel reservation that was written in stone and not refundable/modifiable as per the hotel. Unsatisfactory to say the least and the BBB will definitely be hearing about this. Needless to say, I'd never stay here again and if it was possible to give it lower ratings they'd definitely be getting them.
Stayed 10 nights in Oct 2019
Response from Veronica on 21 Nov 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know..

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy at the Inn
We were surprised on how big the room was. Lots of room. The beds were very comfotable. The shower had lots of hot water and great water pressure. Location was perfect for what we were there for. Front desk Abbey was very nice and helpful.
Stayed 2 nights in Nov 2019
Response from Veronica on 21 Nov 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jonathan

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019
Response from Veronica on 21 Nov 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Mindy, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service
The Inn was basic but clean, it looks like an older property, but the rooms are large and have been recently renovated. The location is fantastic! Walking distance to all the downtown attractions, shops, dining, etc.
Stayed 2 nights in Nov 2019
Response from Veronica on 21 Nov 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room 224 wasn’t ready we arrived. Light switch doesn’t work.There is no buffet breakfast. Receptionist were nice and friendly but I never thought I will be double charged but they managed to let me know. Overall still a nice stay of what we paid just to sleep on.
Stayed 1 night in Nov 2019
Response from Veronica on 21 Nov 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know..

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St. George get together
I was a bit hesitant about booking this motel after reading some of the less than favorable reviews but it was a busy weekend and there was little available so I took a chance. I was pleasantly surprised. The manager and desk clerk went out of their way to accommodate a special request. The Ritz_Carlton it was not but the room was clean and spacious and conveniently located. Breakfast wasn't extensive but I have been in more expensive places that did not provide any breakfast at all. I was not looking for a resort just a place to sleep and shower for two nights and this worked out fine.
Stayed 1 night in Nov 2019
Response from Veronica on 21 Nov 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
filthy!!!! could not get in room went to the lobby clerk came used a knife still could not get it finally after 3 try's he went back to desk !!!! brought a key got in !!! only half of electric worked in room
Stayed 1 night in Nov 2019
Response from Veronica on 21 Nov 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know..

8/10 Good

JAMES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was great. Room was good. Continental breakfast was bad.
Stayed 1 night in Nov 2019
Response from Veronica on 21 Nov 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location was great. Room was not clean. Floors were stained, blood drop on bathroom door, light fixtures covered in dust. A cleaning sheet was left on the bed like the staff forgot to take it or finish the room.
Stayed 1 night in Nov 2019
Response from Veronica on 21 Nov 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Diane

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff are great and check in was a breeze, the room pretty clean, however this is by far the crappiest room we have stayed in on our three year 17 country journey, downtown Siem Reap Cambodia had better rooms. The first thing i notice as i walk in the room is the curtain hanging. The hotel sits next to a restaurant and throughout the night i hear people talking, machinery running, and equipment being cleaned, i couldn't very a good picture of them. I wake in the morning to start my day and find there is no water, it had been shut off but was back on about 10 minutes later and no one knew why. I would not stay here but go down the street and spend a few dollars more, you've been warned and we'll regret your stay. FYI I give feedback all the time and try to be positive and truthful, exactly what I've done here
Stayed 1 night in Nov 2019
Response from Veronica on 8 Nov 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know..

6/10 Okay

JOAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please clean/fix the fridge.
Try pleasant check in, clean room. The fridge was running but not working as far as being cold inside and it had a horrible odor.
Stayed 2 nights in Nov 2019
Response from Veronica on 5 Nov 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jason

Liked: Staff & service
Carpet was dirty. There was someones boogers on the shower curtain. Chairs had stains on them and were worn out. The popcorn was nice. Breakfast could have more variety. But for the price it was ok.
Stayed 2 nights in Nov 2019
Response from veronica on 4 Nov 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Although, the facility is a little old, there have been updates and the room had been cleaned very well. The front desk person was so helpful and went out of her way to get us information about a public pool, as their outdoor pool was closed. The breakfast was pretty basic, with not too many choices and the walls are supper thin. I think the people were annoyed at us watching TV, because they kept banging on the wall.
Stayed 1 night in Nov 2019
Response from veronica on 4 Nov 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Veronica on 30 Oct 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Phatsimo

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2019
Response from Veronica on 30 Oct 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019
Response from Veronica on 30 Oct 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities
definately shows its age. no hot water unless you run the shower for 15+ minutes, dirty floor and bathroom, rough sheets/pillows. yogurt for "breakfast"
Stayed 2 nights in Oct 2019
Response from Veronica on 30 Oct 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know..

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated just around the corner from newly renovated downtown area with cafes and sidewalk flowers.
Stayed 7 nights in Oct 2019
Response from veronica on 26 Oct 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Nadine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from veronica on 26 Oct 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Isto

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Problems with room security. Sliding door broken. Room floor dirty.
Stayed 4 nights in Oct 2019
Response from veronica on 26 Oct 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019
Response from veronica on 26 Oct 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Stan, Sunset, Ut

Travelled with family, Travelled with group
Liked: Staff & service
Desk clerks were friendly. Room was as clean as was possible. Chairs in the room and eating room were in bad need of reupholstering. Use a towel to sit on them.
Stayed 2 nights in Oct 2019
Response from veronica on 24 Oct 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from veronica on 24 Oct 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Stayed 4 nights in Oct 2019
Response from veronica on 24 Oct 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Bev

Liked: Staff & service, room comfort
Disliked: Cleanliness
you get what you pay for.
Great location in the heart of St George. Good access to cycling paths. Lots of parking. Friendly staff. Breakfast okay - nice to have bananas & yogurt. Nice having mini fridge with real freezer & microwave. Needs some major updates - carpets very dirty, black mold around tub, poor water pressure in shower and no fresh air - windows don’t open.
Stayed 13 nights in Oct 2019
Response from veronica on 23 Oct 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jeanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2019
Response from veronica on 23 Oct 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from veronica on 23 Oct 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience!! I ordered & paided for a 2 queen bed suite. What I got was a dilapitated one bed hell whole. The bathroom didn't have even 1 outlet. The vanity cabinet doors & drawers where falling off the hidges. The shower door had rusted crust on all the sides. Only 1 overhead light in the back closet..was on the wall not even the celing. 2 tiny very old dim lamps. This is the WORST place I have stayed!! I complained to the hotel and Orbitz and have yet got a reply or any resolved. I am VERY DISSAPPOINTED!!
Stayed 3 nights in Oct 2019
Response from veronica on 23 Oct 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know..

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
not enough parking spaces and weird shower knobs. Washer and dryer were closer to our room but the breakfast was very skimmpy.
Stayed 2 nights in Oct 2019
Response from veronica on 22 Oct 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Debbie

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

We didn’t even stay in the place we cancel that place it looks so bad looks real bad it’s overrated the photo there is an even look like the place
Stayed 4 nights in Oct 2019
Response from Veronica on 21 Nov 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know...

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The breakfast was truly horrible. We had to go to a restaurant.
Stayed 1 night in Oct 2019
Response from veronica on 22 Oct 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The white bedding was very clean and made the whole room seem clean
Stayed 1 night in Oct 2019
Response from veronica on 22 Oct 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good location, close to businesses
Stayed 2 nights in Oct 2019
Response from veronica on 20 Oct 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is so rundown. I dont think they should be able to rent this place without a renovation. The beds are horrible, the linens grey, the carpet filthy and the walls and doors show dirt and grime, especially in the corners and crevices. This room has not been painted in years. The chairs are rickety and furniture all old and broken. The "free breakfast" is a joke. It was literally a packet of oatmeal and a loaf bread with a toaster. Personally i would never stay there again or recommend to anyone. Stay anywhere else, even if you have to stay in st george or cedar city. What a dump.
Stayed 1 night in Oct 2019
Response from veronica on 20 Oct 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting rooms
Absolutely terrible experience. I checked in and my room was filthy, carpet stains, and dirty sheets. I asked for a refund and was refused and had to find somewhere else to stay.
Stayed 1 night in Oct 2019
Response from veronica on 20 Oct 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

DARRIN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from veronica on 20 Oct 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

DARRIN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from veronica on 20 Oct 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2019
Response from veronica on 20 Oct 2019
Thanks for staying with us. We appreciate your feedback!