The staff have been very friendly as always. Compared with my experience with this hotel years ago, there are some disappointment during my stay this time, on the first night of arrival, there are a number of items broken/not function properly, such the kettle, safe box and shower head, these should be checked before guests arrival. Some days the room hasn’t been cleaned during the day and we have been told the cleaning has been scheduled in the evening. Some days the cleaning seems to have done in a rush manner, the toiletries are not being refilled unless we request them. The positive thing is all matters are being addressed promptly.