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Reviews of Cleveden House by The Dunvegan

3.5 out of 5
Cleveden House by The Dunvegan
3 Murray Place, St. Andrews, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 142 reviews" "
Rating 8 - Good. 33 out of 142 reviews" "
Rating 6 - Okay. 12 out of 142 reviews" "
Rating 4 - Poor. 9 out of 142 reviews" "
Rating 2 - Terrible. 2 out of 142 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved this place! Would definitely stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Tom

Stayed 2 nights in Apr 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Rooms were lovely and clean.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and cozy. Easy check-in and excellent location.
Stayed 2 nights in Mar 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot- close to everything.
Stayed 1 night in Mar 2024

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained bnb in a lovely area
Stayed 2 nights in Feb 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Amenities
If you visit St Andrews you hit the lottery if you get the opportunity to stay here. Historic Inn with best location and service. The Pub is best ever. Can’t say enough positive. Cheers
Stayed 1 night in Feb 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very good value as perfect location, clean and comfortable.
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Travelled with family
Freezing showeroom
Bed’s comfortable. Shower room tiny and terrible…couldn’t move in it / absolutely freezing / no where to hang towels to dry. No where to unpack clothes in room.
Stayed 2 nights in Feb 2024

10/10 Excellent

Erin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, especially if you're in town for the golfing experience. Price was incredible for the location and amenities. Super comfortable bed and nicely furnished room/bathroom. The bathroom itself was also quite big! Wifi was extremely quick and easy to connect to. One downside was our shower didn't drain at all really, we had to have low pressure water to avoid flooding the shower, but a staff member told us the showers will be replaced soon so I reckon that issue will go away once that happens
Stayed 4 nights in Nov 2023

6/10 Okay

James

Business traveller
Liked: Cleanliness
Ideal as room only basis No cooked breakfast and what was on offer is basic. Kettle in room but no tea bags in but plenty of coffee. Expensive for what you get but that is St Andrews. Good night sleep and that’s the main thing
Stayed 2 nights in Nov 2023

4/10 Poor

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV didn’t work, room was tiny.
Stayed 1 night in Nov 2023

8/10 Good

John

Travelled with partner
Liked: Staff & service
Location is great
Stayed 4 nights in Oct 2023

6/10 Okay

mj

Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Terrific Location
Terrifically situated the hotel staff was very accommodating and friendly. We were well looked after. Room was stylishly decorated and the location was terrific.
Stayed 2 nights in Sep 2023

4/10 Poor

Susan

Travelled with partner
Stop using cheap and toxic air freshers - Febreeze which trigger asthma and are heavily scented in linens, pillows, etc. really tired property. Shower Soap dispenser feel apart, carpet stained, flat pillows, toilet and shower dan running continually, no good teas, etc Worst of all was noisy post bar scene alleyway out the window which kept us up for hours.
Stayed 1 night in Sep 2023

8/10 Good

Andrew

Stayed 2 nights in Aug 2023

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Kim

Liked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Easy to find property,used the code given to enter,found our room at the top,. I wasn’t totally enamoured with the room.,could have done with a refresh,apart from that it was fine,the beds were comfy and everything was clean. I think it could be better in the morning where the cereal bars and porridge was could have done with a kettle rather than having to go back up to your room,and maybe even a cooked breakfast on offer would have been nice
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little stay in St Andrews
Great stay in centre of St Andrews. We had a wedding in St Andrews at the nearby university buildings which was a 5 minute walk. I messaged ahead and had asked if we could get ready at Cleveden House and they generously said they would have our room ready early. This was much appreciated in so many ways as we had driven almost 2 and half hours to get there. Fabulous room with everything we needed.
Stayed 1 night in Aug 2023

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2023

8/10 Good

Rick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really liked its proximity to The Old Golf Course. The number of quality restaurants in the area was also a plus. I was a little confused about info I found in the hotel summary book. It said there was breakfast daily, but there was nothing anywhere to be found in the hotel! Other than that, it was a good place to stay for a few nights.
Stayed 2 nights in Aug 2023

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy room. TV did not broadcast…only radio. Great location.Fine Location
Stayed 1 night in Aug 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room clean and comfortable. Will definitely book again
Stayed 1 night in Jul 2023

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here! The location is fantastic, the beds were comfy and walking distance to everything you need in St Andrews. Can’t wait to return one day!
Stayed 3 nights in Jul 2023

8/10 Good

Linda

Stayed 1 night in Jul 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay in St Andrews! Quiet, clean, comfortable, & close to all major sites. Would definitely stay here again!
Stayed 1 night in Jul 2023

10/10 Excellent

Ben Brian, New Castle

Stayed 1 night in Jul 2023

8/10 Good

ALEX

Business traveller
Liked: Cleanliness, property conditions & facilities
Great location and very simple, but comfortable room.
Stayed 3 nights in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location lovely bedroom thanks
Stayed 1 night in Jun 2023

10/10 Excellent

colin, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 2 nights in room 5. The room was spotless and the shower was amazing. We will defenetly return.
Stayed 2 nights in Jun 2023

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a great stay
Stayed 1 night in May 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Cat

Business traveller
Liked: Cleanliness
Disliked: Amenities
The room was insanely expensive for what you got. The bathroom was basically a cupboard. Golfers up and down the stairs speaking loudly. No kitchen and no microwave in the room. The tv didnt work well and the wifi was glitchy. Overall just a rip off really.
Stayed 1 night in May 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was neat, clean and comfortable. Close to everything. Highly recommended it!
Stayed 1 night in May 2023

6/10 Okay

craig

Stayed 2 nights in May 2023

10/10 Excellent

Jeff

Stayed 1 night in May 2023

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was advertised. Not sure I would call a few bars and some oatmeal breakfast. Was expecting a little more and some coffee in the breakfast nook as well. However, overall it was a great location for what we needed and was very clean
Stayed 3 nights in Apr 2023

10/10 Excellent

Ben

Stayed 1 night in Apr 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golf trip
Stayed for a golf trip. Was in EASY walking distance from the Old Course and downtown areas. One issue with the shower and called the staff who immediately came to check and were able to send a plumber the following day. In the meantime we were given access to the adjacent unoccupied room to use the shower. Although the room was a little small for two people, it was very clean and comfortable. We did not use the room much more than shower and sleep. Cannot stress enough how perfect the location is; close to golf, pubs, restaurants, shops, etc.
Stayed 4 nights in Apr 2023

8/10 Good

Graeme Irving

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Lisa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location excellent
Stayed 1 night in Mar 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

4/10 Poor

Anne

Liked: Cleanliness
Disliked: Staff & service
I had stayed at Clevedon House several years ago when it was a B and B. I had not realised that there would be no contact with staff and no breakfast offered (paying for bed only usually means you pay additionally for breakfast not that there is none and in fact the welcome booklet for guests states that breakfast is offered!). Not being .able to book in until after 3pm was extremely inconvenient and the whole experience was stressful.
Stayed 1 night in Mar 2023

2/10 Terrible

Francis

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No email confirmation so had to google number, Only to call an unmonitored voicemail. Eventually got into property to find its a tiny box room with a bathroom in a cupboard. The heating was faulty, the lamp and tv broken, no wardrobe for clothes, but they know this, if you look at other reviews, they all say the same thing about faulty lamps, heating and tv. Don't be fooled by robes and slippers in the add, its not whats advertised. Ive stayed in other guest houses in that area and the standard is way ahead. The room rate reflects the area, not the room, so best find somewhere else unless its all that's left.
Stayed 1 night in Mar 2023

8/10 Good

Graeme

Stayed 1 night in Feb 2023